AmericInn by Wyndham Chanhassen

The pool was cool but refreshing. Could be warmer. The breakfast had a number of choices. The lobby was comfortable.

There was no tv remote upon arrival. Turns out when a staff member brought 6 remotes to try, found out the tv source was not configured. He. Clearly didn’t know what he was doing. After 24 hrs of multiple staff working around the tv, they decided I would have to push the power button on the tv 7x each time to manually configure the source. Staying 5 nights, this was a pain. The room keys required re-keying almost everyday. They didn’t work consistently at our door and no, I didn’t keep them by my credit cards. We had to walk all the way around as our room was located near a side exit to get re-keyed. When mentioned to the front desk, was told nonchalantly, “yeah that door is broken”. I asked for a quiet room Because of a 2yo’s daily nap time but was placed in a room right next to the msintainence workroom with pounding and drilling. When we were offered another room, it had a large stain on the carpet and an unfinished closet. I declined. The fan in the bathroom didn’t work, ever. We swam everyday and our towels and suits never fully dried, due to the humidity build up. The floors felt clammy. I would imagine there is mold growing in there by now. The painting needs to be touched up, lots of rubs and chips. The pool needs repainted as well. The front entrance has bricks missing on the ground where I tripped. We stayed for 5 nights and were safe and fed. I just thought AmerInn standards were higher than what I experienced.