|"Staff was very friendly and helpful!"||(in 48 reviews)|
|"The bed was very comfortable."||(in 27 reviews)|
|"Comfortable & clean rooms ."||(in 50 reviews)|
|"The room was very dirty."||(in 7 reviews)|
|"The room was very dirty."||(in 45 reviews)|
|"The room was very dirty."||(in 44 reviews)|
Family Weekend Getaway
I absolutely loved the fact that the manager on duty, at time of check in, immediately did what was necessary to allow my family and I to check in early because my Mother has breathing problems. The manager did not harass me or go out of his way to be difficult. He was very pleasant and respectful to my family and I.
The only thing I did not like is that the hotel staff did not verbally make me aware of a $50 incidental fee. Paying the fee, and eventually having it returned to me, was not the problem. Not verbally being told that I would incur this charge was the problem. Had my financial situation been different, this unknown charge may have caused me some major inconvenience. I am considering this to be an extremely minor issue, that can be easily adjusted for future purposes, because of how fantastic my overall stay was.
Front desk friendly
Shower was not clean as had hairs. I showered after a long day and it was late so I didn't want to call the front desk. I thought it's only one night and then we're out to drive to Savannah.
Location and price were good.
Cleanliness could have been better. Towels were very small.
charge twice and higher rate then the hotel.
Don't stay here.
We were suppose to check in at 3 p.m., arrived at 2:30 p.m., they said come back at 3, no problem. Got back to the hotel at 4:30 p.m. and our room still was not ready. The housekeeper went room to room to find us a clean one. The one they ended up putting us in had a not so great smell. The housekeeper said that someone was there for over a month with a cat and they could NOT get the smell out. Next day, housekeeping never showed up with clean towels, etc. We mentioned it to the front desk and they didn't seem concerned in the least. They did however ask if we would care for clean towels. The following day there were 3 bags of what I think was trash outside the elevator door along with a dirty mop. The next morning the same bags and mop were still in the same place. I would NOT recommend this hotel to ANYONE. Terrible.
It was very clean, comfortable, friendly atmosphere. It was a great stay for me and my kids..I've
I've left an item of clothing and can't seem to find it..always wanted to make my stay a little longer but the rates doubled..
Everything was great- the staff was very friendly, the whole hotel was clean, and the breakfast was nice.
Staff was progressional and nice. Amenities were good. Full sized fridge.
Bed comfort was horrible. Cleanliness was not good in general but especially in bathroom. Room smelled like cat pee. Outdated room in need of visible repairs.
The living area, so our entire group could sit and talk. The microwave and refrigerator. Comfortable beds.
The air conditioner did not work in one of the 2 rooms we booked. They couldn't move us to a different room the first night, but did the second night. We had to go out and buy fans to be able to sleep. They said they couldn't refund anything because I booked through a third party. I feel like we should get some compensation.
The girls at the front desk were very kind
On our second night, our room had not been made up or our towls changed ... no service had been done to our room
I booked a non-smoking with 2 queens but they did not have available therefore had to choose between non-smoking king or smoking w/ 2 queens. Located in an industrial section on Hwy 17.
The evening reception was nice after a long day!
The room size was actually rather small for a hawthorn suites.
Room layout. Indoor pool.
Breakfast was not as described. Wi-fi would not work in our room. Found a pair of dirty socks in the closet. Stepped on a metal beer bottle top left in the room. Had to change rooms at midnight because of a broken toilet. Staff was not too concerned about our multiple problems. They didn't even offer to bring us the keys to our new room.
Good clean hotel for the price.
Breakfast was good, except one AM there was no cereal and no creamer for coffee..
Your stay in charming Charleston gets even better at this Hawthorn Suites by Wyndham Charleston/West Ashley lodging, very near Interstate 526 and Highway 17, and just a short drive from Charleston International Airport and the great dining, shopping and sightseeing in downtown Charleston. This completely non-smoking property offers a complimentary hot breakfast each morning and complimentary wireless Internet throughout the hotel. Pets are welcome, and you will appreciate the laundry facilities, printing and fax services, and complimentary parking for vehicles under 25ft in length. Splash in the indoor heated pool in all kinds of weather, work out in the fitness center and book the conference and meeting room for your next event.
based on 458 reviews
Policies vary by room type and provider.
Guests travelling with new or existing direct bookings for stays at Hawthorn Suites by Wyndham Charleston/West Ashley through 30 June 2020 will have their cancellation or change penalties waived up to 24 hours prior to arrival. For more information, visit the Wyndham Group Response to COVID-19 page.
Hawthorn Suites by Wyndham Charleston/West Ashley is located at 2455 Savannah Highway, 11.3 km from the centre of Charleston. Drayton Hall is the closest landmark to Hawthorn Suites by Wyndham Charleston/West Ashley.
Check-in time is 3:00 PM and check-out time is 11:00 AM at Hawthorn Suites by Wyndham Charleston/West Ashley.
Yes, Hawthorn Suites by Wyndham Charleston/West Ashley offers free Wi-Fi.
Yes, Hawthorn Suites by Wyndham Charleston/West Ashley offers free parking.
No, Hawthorn Suites by Wyndham Charleston/West Ashley does not offer free airport shuttle service.
Hawthorn Suites by Wyndham Charleston/West Ashley is 11.3 km from Charleston AFB-Municipal. Hawthorn Suites by Wyndham Charleston/West Ashley is 87.7 km from Hilton Head Island.
Yes, Hawthorn Suites by Wyndham Charleston/West Ashley is a pet-friendly hotel.
Yes, Hawthorn Suites by Wyndham Charleston/West Ashley has a pool on-site.
Hawthorn Suites by Wyndham Charleston/West Ashley has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.