Americas Best Value Inn Charlotte, MI

The outside could have used a little sprucing up. The beds were fine but the bathroom could use some paint and tlc.

My first morning there I hit the breakfast area just a few minutes of when it was closing the guy sitting behind the desk had been watching TV in the room off the office, as soon as I got my coffee he hurried and cleaned up the breakfast, he didnt ask me if I was going to get anything or advise me to get something because he was closing it down, I found this extremely rude.

I stayed for 3 days and on my second night the lights went out due to the storm, the girl working had no idea what she was doing and was not prepared for it, she lead me to believe that I couldn't get into my room because none of the cards were working, then after complaining she told me she had a master key to let us in. They had a young wedding party there who were playing their music in the parking lot until all hours of the night, the fire alarm went off not once but twice, I had to tell her to do something with the people in the parking lot wasn't fair to other guest, she told me there was nothing she could do, while they were running up and down the halls, yelling and laughing and playing their music so loudly in the parking lot it sounded like they were in the next room. Then when I checked out they had my dates wrong and were trying to charge for the next night stating I was checking out early when I wasn't. . I will never stay at this place again. I asked a man who was cleaning rooms if I could have some clean towels and he told me only if I gave him the dirty ones. Talk about customer service or lack there of.