Hotels near Chattanooga Lovell Field airport

Hotels near Chattanooga Lovell Field airport

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Lovell Field (CHA) - Chattanooga, TN, United States
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Best hotels near Chattanooga Lovell Field airport

Cleanliness
9.1
Comfort
9.1
Facilities
8.2
Location
9.3
Overall
8.7
Overall 9.0 Excellent
Based on 914 reviews
Cleanliness
9.1
Comfort
9.1
Facilities
8.2
Location
9.3
Overall
8.7
Cleanliness
10.0
Location
10.0
Overall
10.0
Staff
10.0
Value for money
10.0
Cleanliness
9.1
Comfort
9.1
Location
9.2
Services
9.1
Staff
9.1
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
8.6
Location
8.6
Overall
10.0
Cleanliness
9.2
Comfort
9.1
Location
9.3
Services
9.2
Staff
9.2
Cleanliness
9.4
Comfort
9.3
Location
9.5
Services
9.3
Staff
9.2
Cleanliness
8.8
Comfort
8.9
Facilities
7.3
Location
9.1
Overall
6.6
Cleanliness
8.9
Comfort
8.7
Location
9.4
Services
8.9
Staff
8.9

Good 6.0
Cons: Curtain was broke, fridge didn't work and room smelled like smoke.
Excellent 9.0
Pros: Hot breakfast and the hospitality of the staff.
Excellent 10.0
Pros: Excellent
Cons: Nothing
Good 6.0
Pros: Breakfast was superb!
Cons: Needed to be cleaner, stains on carpet and walls needed touched up from paint chips and markings. Also parking was horribly!
Okay 4.0
Pros: Very nice and clean
Cons: Staff member randomly knocked on our door saying they thought it was a vacant room and the pool was closed which was a large reason for choosing that hotel
Excellent 10.0
Pros: I loved the evening reception and the breakfast was delicious.
Cons: Breakfast was CHAOS. Lines going different ways, no organization. After I got my omelet, I waited in front of the servers for my other food, & they continuously let other people go in front of me, at least 6, ignoring me until finally asking what I needed
Excellent 9.0
Pros: I like the queen suite which comes with a pull out sofa and two queen beds.I just didnt like the view. My view was the air unit on top of the roof. I also like their was a breakfast buffet and two free drinks in the evening.
Cons: The view of my room was air conditioning unit on top of the roof.
Excellent 10.0
Pros: Location and cost
Excellent 8.0
Pros: The staff was respectful and nice, breakfast also the evening reception.
Cons: Seen several guest not obeying the rules (Not wearing their mask)
Excellent 10.0
Pros: Clean room
Cons: No
Excellent 10.0
Pros: The total atmosphere felt special for traveling and a great breakfast with excellent help. Does not get any better when traveling.
Excellent 10.0
Pros: Great location, very clean and staff so accommodating. Nice having a quality restaurant in the building.
Excellent 10.0
Pros: Excellent breakfast, nice staff, very nice rooms.
Cons: No
Good 6.0
Pros: Location & breakfast
Cons: The reception in the evening was very lacking of most Embassy Suites. Did not live up to my expectation of what Embassy Suites are.
Excellent 9.0
Pros: I was impressed with the size of the room/suite considering price paid. I loved having a separate bedroom and sitting room. I also enjoyed the desk it made working very easy.
Cons: The bed was not the best I have ever had in a hotel. It seemed a little low quality compared to everything else in the suite.
Excellent 10.0
Pros: They have a wonderful cafeteria style served breakfast with several menu items. The common areas are very clean and spaces very well. The room was very spacious and comfortable. Nicely decorated as well.
Excellent 10.0
Mediocre 2.5
Pros: It’s okay.
Cons: Staff is non-helpful. Ask for something they normally have or should be getting & all the answer you get is Sorry & Bye. It should be I am sorry, what can I get for you instead or do instead. Place is nasty & not well kept up. Don’t have enough parking for guest & people going to Ruth Chris at night. Construction all around, have you park in non-secure area & walk in the dark. Omelet bar not set up with any good flow. Everyone gets in way of trying to get to other breakfast items. Coffee is nasty Folgers. Have Peet’s coffee & pull it when Everyone comes down for breakfast because to lazy to make more.
Excellent 8.5
Pros: Beautiful hotel loved our room. The free breakfast was much better then any hotel I've ever stayed at. Checkout isn't until 12 so you don't have to rush to checkout by 10.
Cons: The indoor pool wasn't heated. What's the point of an indoor pool if it's too cold to get in and enjoy. No Jacuzzi. A Jacuzzi in a embassy suite should be a must!
Excellent 10.0
Pros: Everything!! First stay here but not the last. Love the restaurant that is there and the room was wonderful. Lots to do nearby and plenty of shopping. We will definitely be back!
Embassy Suites Chattanooga Hamilton Place - Chattanooga
Rated #1
9.0
Excellent 9.0
Based on 914 reviews
Details
Reviews
C$ 251

Cleanliness
9.1
Comfort
9.1
Facilities
9.0
Location
9.3
Overall
8.8
Overall 8.9 Excellent
Based on 568 reviews
Cleanliness
9.1
Comfort
9.1
Facilities
9.0
Location
9.3
Overall
8.8
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
8.0
Overall
9.0
Cleanliness
9.3
Comfort
9.0
Facilities
9.3
Location
9.0
Overall
9.2
Cleanliness
9.2
Comfort
9.1
Location
9.4
Services
9.2
Staff
9.4
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
8.9
Comfort
9.0
Location
9.1
Services
9.0
Staff
9.3
Cleanliness
9.6
Comfort
9.6
Location
9.4
Services
9.5
Staff
9.3
Cleanliness
9.1
Comfort
9.1
Facilities
9.0
Location
9.5
Overall
8.0
Cleanliness
9.1
Comfort
9.0
Location
9.5
Services
9.0
Staff
8.9

Excellent 10.0
Pros: Everything was firsts class….. friendly staff, breakfast was really good…. Cleanliness at top review Room was comfortable, clean and spacious I would stay there 1000 times more
Excellent 10.0
Pros: The staff is very friendly and nice. Facilities are clean and updated. Will stay here again.
Excellent 10.0
Pros: Clean rooms, staff was very friendly and helpful. Breakfast was hot & very good
Cons: N/A
Excellent 9.0
Pros: The breakfast was great! Nice place to stay. Friendly staff.
Cons: There was no hand soap for the room. Wished it had an outdoor swim pool. It was 93 the three days we were there.
Excellent 10.0
Pros: Very clean.
Cons: No complaints.very nice
Okay 5.0
Pros: The check in staff were very nice
Cons: The Carpet was old, soiled and dirty. The beds were noisey whenever you moved. The lobby tile floors were dirty and had footprints. The continental breakfast area was not open when advertised and fifteen minutes later it still was not available...
Excellent 8.0
Pros: It was at a good location, the staff were super kind, and everything was clean. I liked that you have to ask for housekeeping, so you don¿t have to worry about being disturbed or remember the sign.
Cons: The only drawbacks were that the breakfast options were limited and the soundproofing could have been much better. We were woken up early in the morning by loud guest doors. The doors slam when you shut them and it is loud even all the way down the hall.
Poor 1.0
Pros: Location! Safe area!
Cons: Bathroom in suite was disgusting. Hair in sink and on counter. Toilet bowl was black. Top quilt on bed was filthy. Very noisy & hard to sleep!
Excellent 10.0
Pros: Super clean
Cons: Ok but it was very basic
Good 7.0
Pros: It was very nice and clean.
Cons: We paid $30 extra a night for really cheap thrown together breakfast. And the pillows in the room are really bad.
Poor 1.0
Cons: Staff
Poor 1.0
Cons: The couch was filthy
Excellent 9.0
Pros: Nice size T.V. ; comfy bed; quiet; near eating establishments.
Cons: No
Excellent 9.0
Pros: Location, breakfast included in price of room, room and lobby decor.
Cons: My problem was with the ADA identification of the room. It would be helpful if more info was given. This was an ADA "hearing" adapted room, I needed, and thought I had reserved a physical ADA adaptation (walk-in shower or least more handrails in bathroom.
Excellent 8.0
Pros: The location and staff.
Cons: No
Excellent 10.0
Pros: Friendly accommodating staff
Cons: No
Excellent 8.0
Pros: Fair price, pretty good rooms (generally), they offered a free snack to go (for those people in a rush)(nice touch), good hotel for the money.
Cons: The continental breakfast wasn’t the best. I think the scrambled eggs were powered, the hard boiled eggs were partly frozen, the fruit salad didn’t seem to be fresh, the omelets at Burger King are probably better. I was still able to squeak out some decent morning food, and wasn’t too disappointed. I didn’t like the coffee they had. Also, the first day I was there the floor was sticky, I think someone spilled coffee in the lobby, and it seemed to take a long time to clean it up. One more thing; I don’t think I got the best room. It was right next to the elevator and the view out the window was the side of the awnings-I felt I got the least desirable room (not contradiction to the positive room review). The housekeeping missed one of the days I stayed there, I don’t know why. They probably need to pay a little more attention to details, and it would be a very good hotel. Also, I wouldn’t discourage anyone from staying there.
Excellent 10.0
Pros: Everything.
Cons: No. Everything was wonderful.
Excellent 10.0
Pros: It is new and very clean. The location is excellent.
Excellent 8.0
Pros: clean bedding --white linens
Cons: Housekeeping did not return to us to clean the room after we asked for a few minutes. The lady at the desk ending up freshening up our room.
Excellent 10.0
Pros: location. pretty clean and very accommodating. They serve complimentary breakfast which was nice. Would definitely stay here again!!!
Cons: None
Excellent 9.7
Pros: The hotel was very clean staff very nice our room was Oder free, lobby bathrooms and sinks were spotless.
Good 7.0
Pros: breakfast, lobby
Cons: smell of bleach in room-price is higher than it should be compared to other hotels
Good 7.7
Pros: Comfortable room and bed, located near shopping and in a good area
Cons: Traffic around the hotel was usually heavy, breakfast was great but stayed really busy for the hole time. By busy I mean 10-15 minutes to get a waffle, this sucks when you have 2 hungry toddlers first thing in the morning haha
Okay 5.0
Pros: Cleanliness, nice hotel
Cons: There was an issue and still we have not received a call back from management.
Excellent 9.4
Pros: The rooms were clean & beds super comfortable. The complementary hot breakfast was very good. My kids loved the pool. Most of the staff was friendly.
Excellent 9.3
Pros: Very clean facility in a great location. The staff were at tentative. There was a great breakfast. Nice safe location close to restaurants and shops No hesitation recommending this hotel.
Hampton Inn & Suites Chattanooga/Hamilton Place - Chattanooga
Rated #2
8.9
Excellent 8.9
Based on 568 reviews
Details
Reviews
C$ 216

Cleanliness
9.2
Comfort
9.3
Facilities
8.0
Location
9.1
Services
9.0
Overall 9.0 Excellent
Based on 135 reviews
Cleanliness
9.2
Comfort
9.3
Facilities
8.0
Location
9.1
Services
9.0
Cleanliness
7.0
Comfort
8.0
Facilities
8.0
Location
8.0
Staff
6.0
Cleanliness
9.0
Comfort
9.3
Location
9.0
Services
9.0
Staff
9.5
Cleanliness
9.4
Comfort
9.1
Location
8.9
Services
9.0
Staff
9.2
Cleanliness
9.4
Comfort
9.6
Location
9.6
Services
9.4
Staff
9.6
Cleanliness
9.5
Comfort
9.8
Location
9.5
Services
9.1
Staff
9.1
Cleanliness
9.7
Comfort
9.7
Location
9.4
Services
9.4
Staff
10.0

Excellent 9.0
Pros: It was very clean, comfy, and spacious.
Cons: The coffee isn't quite hot enough. And some of the staff seemed glueless about things.
Good 7.0
Pros: That there was enough space and room for me and my kids even in a king size room
Cons: That the pool was really small and smelled like clorine bad
Excellent 10.0
Pros: I had a very peaceful stay. We were not disturbed by staff unless we requested a service. The daily breakfast was a big plus in my book. The location was near a expansive shopping center with eateries a plenty as well as other stores, groceries clothing, shoes, etc. Thank you so much for the opportunity to share this wonderful experience with my family from all over the states. We will surely recommend this facility to other family and friends.
Cons: I can't imagine anything being better except for a FREEBIE, maybe. Perhaps a complimentary stay in the future at any location in the country. OK, now my imagination has gotten away with me. I would have liked to have had a list of eateries that deliver to this hotel available on a permanent board. I understand they got rid of the lists that were formerly in the rooms and suites. Thank you for the opportunity to share my experience.
Poor 1.0
Pros: Staff and location
Cons: It smelled was not clean and needs a bad upgrade!!!
Excellent 10.0
Pros: The front desk clerk was great (Kim), she was very helpful and pleasant. The room was great, it was clean and roomy. The breakfast was good, with a variety of choices. The location was good, we didn't have to go to far for the attractions that we wanted to go to.
Excellent 10.0
Pros: The staff was super friendly, the room was spacious and clean, and the breakfast was great!
Excellent 10.0
Pros: Great room, spacious, lots of amenities . Would stay there every time in the area.
Excellent 8.0
Pros: Very clean but had a musty smell when AC wheat first turned on.
Cons: The room we had was pretty small.
Excellent 10.0
Pros: Great staff. Extremely clean. Enjoyed our stay.
Excellent 10.0
Pros: Loved the room quiet clean and loved the extra care for COVID-19 protection
Cons: Na
Excellent 9.0
Cons: Very good location. Suites are very spacious with 2 rooms. Breakfast is also very good.
Good 7.0
Pros: The room was clean and the bed was comfortable.
Cons: No breakfast left no coffee cup no plates or utensils they seemed to be over booked and under staffed. Very nice people though,
Excellent 10.0
Pros: Very roomy and great beds!!!
Okay 4.6
Pros: I liked the fact there are 2 bedrooms plus the living/ kitchen area. The easy access to the interstate.
Cons: I arrived at 4:30 was told my room was not ready and then offered a lesser room than the one I paid for. I was told they had cleaning staff call in sick so they were behind then I was informed how long it took to clean the room I had requested. That I felt was not my problem. I had no room and was asked to return in a 1/2 hour and it would be ready. I returned in 45 minutes and had to stand and wait while I heard the manager inform another guest that their room was not available yet either and then the manager upgraded their room. I was never offered anything but a lesser room. At my turn I was informed that my room was still not ready and I hadn't given them enough time. Very unprofessional service. I will not return to this particular hotel. I have stayed at other Homewood Suites and never been treated so unprofessional as I was here.
Excellent 10.0
Pros: The breakfast every day was just wonderful..very pleasant staff.
Cons: Couch in our room was old and warn though very clean room.
Homewood Suites By Hilton Chattanooga - Hamilton Place - Chattanooga
Rated #3
9.0
Excellent 9.0
Based on 135 reviews
Details
Reviews
C$ 195

Cleanliness
9.2
Comfort
9.1
Facilities
8.2
Location
8.9
Overall
9.0
Overall 8.8 Excellent
Based on 503 reviews
Cleanliness
9.2
Comfort
9.1
Facilities
8.2
Location
8.9
Overall
9.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.0
Comfort
8.9
Location
8.8
Services
9.0
Staff
9.1
Cleanliness
9.5
Comfort
9.5
Facilities
9.5
Location
8.5
Overall
9.0
Cleanliness
9.2
Comfort
9.1
Location
9.0
Services
8.9
Staff
9.2
Cleanliness
9.5
Comfort
9.2
Facilities
8.0
Location
8.9
Overall
8.0
Cleanliness
9.3
Comfort
9.2
Facilities
2.0
Location
8.8
Services
9.2
Cleanliness
9.4
Comfort
9.2
Location
9.1
Services
9.0
Staff
9.5

Excellent 9.0
Pros: Newer hotel with clean rooms.
Cons: The a/c was struggling at 10pm to get the temperature below 74°F. (This was in July.) However by morning it had gotten the temp bellow 68°F.
Excellent 10.0
Pros: Your staff was exceptional. They were very friendly.
Cons: I can not complain because everything was perfect.
Poor 1.0
Pros: Upon check in when we got to the room there was a used condom in the wrapper on the floor next to bed. The safe in room was beeping very quickly and loud. Went to front desk and asked for a refund and was told no. So we told them of issues and shown them pictures and they acted like it was no big deal about the used condom on the floor. I would not recommend this place to my worst enemy.
Cons: Rooms not clean and staff is rude.
Okay 4.0
Pros: Breakfast was not at all good for the price of the hotel. The location was fine.
Cons: No hot breakfast 🍳
Excellent 8.0
Cons: Wish they would have had full breakfast, but happy that they offered something.
Good 7.0
Pros: Location
Cons: Price! I had several family members and some received better rates than others for the same room
Excellent 10.0
Pros: Close to everything
Cons: No
Excellent 8.0
Cons: Breakfast options were not met by expectations. A brown bag with a couple items in it? That’s not a good breakfast.
Excellent 10.0
Pros: Everything was very nice. Walking distance to some restaurants.
Cons: The curtain couldn't close even though it had two shades.
Good 7.0
Pros: The lobby staff were pleasant (didn't see any other staff). The hotel was clean. There were plenty of places to eat within walking distance.
Cons: Had to ask for additional toiletries. Assuming it was because of covid precautions, but no one came into refresh or restock the room (towels, toilet paper, etc). The free breakfast was in paper sack. Thankfully there was a Cracker Barrel right across the street.
Excellent 8.0
Pros: Pretty much what I expected with a pandemic.
Cons: Bathroom too small no microwave in room
Excellent 10.0
Pros: Location is amazing. Very clean... breakfast situation could be better but understandable considering covid.
Cons: Everything was great not one complaint.
Excellent 9.0
Pros: Clean
Okay 5.0
Pros: Close to interstate and fuel
Cons: Dated. Worn. Not a 3 star location and the room needed a refresh.
Excellent 10.0
Pros: Location
Cons: It was great!
Good 7.0
Pros: Location was good. breakfast was right and coffee was great.
Cons: the room was super small and the bathroom was small as well. Not for 4 people. the bed was small and I could not stay for more than a night.
Excellent 10.0
Pros: Clean room, friendly staff, and had all the protocols covered to make my family and I feel safe staying there during Covid
Excellent 10.0
Pros: Overall the hotel was a nice atmosphere. The shower was nice.
Cons: The microwave from the room had been taken out and could only be used in the lobby. It was nice that breakfast was provided but the quality was not great.
Okay 5.0
Cons: Breakfast was not available! Which I was told there was breakfast when I checked in!
Excellent 10.0
Pros: Very clean and quiet
Cons: Coffee and tea time ended early
Excellent 10.0
Pros: I lived size of room, cleanliness and the amazing staff.
Cons: It was across the board wonderful.
Mediocre 2.0
Pros: Comfortable bed
Cons: Did not have access to the gym, any ice, and a daily breakfast. The bagged treat for breakfast did not meet my gluten free and vegan diet.
Good 6.0
Pros: It was clean and in good shape. convenient location.
Cons: Noise in the hallway very late into the night. VERY disturbing. We were told that all the beds were king. Ours was NOT! very disappointing.
Okay 5.0
Pros: Staff friendly and helpful
Cons: Tv did not work (even after request) and sliding bathroom pocket door very difficult to open and close.
Excellent 8.0
Pros: The cozyiness of the lobby and the rooms
Cons: That the rooms didn't have a microwave with the inconvenience of going to lobby to use the public microwave. Other than that it's a nice, clean, and convenient area hotel.
Good 7.0
Pros: The room was spacious and comfortably appointed. The breakfast was much better than the average continental.
Cons: As soon as I walked into my room there was a musty/wet dog smell.
Mediocre 3.0
Pros: Honestly, not much...I guess if I had to pick something-it was convenient to shopping.
Cons: Just wanted a nice staycation,looked like a nice hotel, but the shiny appearance didn't last past the front desk. They rudely argued with me that I booked a double (I hadn't) then they tried to charge for internet. I would go on but they limit review.
Mediocre 3.3
Pros: Nothing, bad experience.
Cons: The climate unit in my room went wonky. Was set to cool, but woke up at 3AM covered in sweat with temp in rhe mid 80s and the unit blowing heat ! Called downstairs, was told to come down for keys to another room. In the morning, desk clerk said can't adjust price because I booked through Kayak, offered me a candy bar ! I will never stay there again.
Fairfield Inn & Suites by Marriott Chattanooga East - Chattanooga
Rated #4
8.8
Excellent 8.8
Based on 503 reviews
Details
Reviews
C$ 173

Cleanliness
8.7
Comfort
8.8
Facilities
10.0
Location
8.8
Overall
10.0
Overall 8.8 Excellent
Based on 441 reviews
Cleanliness
8.7
Comfort
8.8
Facilities
10.0
Location
8.8
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.6
Comfort
8.4
Location
8.7
Services
8.2
Staff
8.5
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.5
Comfort
9.0
Location
8.9
Services
8.5
Staff
8.6
Cleanliness
9.4
Comfort
9.7
Location
9.4
Services
9.1
Staff
9.4
Cleanliness
9.0
Comfort
9.0
Location
8.6
Services
8.8
Staff
8.5
Cleanliness
9.5
Comfort
9.8
Location
8.8
Services
9.5
Staff
9.5

Excellent 10.0
Pros: Front desk staff were lovely
Mediocre 3.0
Pros: Poor
Cons: The food could have been much better
Excellent 9.0
Pros: Nice rooms and swimming pool.
Good 6.0
Pros: Bed was comfy
Cons: See above
Excellent 10.0
Pros: Clean, professional and courteous staff, plenty of room, convenient location
Okay 4.0
Pros: Good space
Cons: Dirty elevator and hotel
Excellent 10.0
Pros: The room was great and 2 mins away from where I needed to go.
Cons: The only issue I found was that the phone in the living room didn¿t seem to work.
Excellent 10.0
Pros: Professional and clean
Cons: One elevator
Excellent 10.0
Pros: Clean and friendly staff
Cons: No
Good 6.0
Pros: Hotel employee at the front desk was friendly and helpful with his recomendations and suggestions.
Okay 5.0
Pros: Clean, 8 minutes from Tennessee Valley Railroad.
Cons: Would have stayed somewhere else if I knew the hot tub and jacuzzi were broken before we got there!
Excellent 10.0
Pros: The amazing staff!!
Cons: Hot tub was out of order which was one of the things I was looking for!!
Good 6.0
Cons: Twice during our visit housekeeping entered the room. The first time was right after we checked in at the second was at 9am before checkout. The second was very inconvenient because it woke me up.
Excellent 10.0
Pros: Everything was very clean, and the room was HUGE.
Excellent 10.0
Pros: The room was comfortable, quiet and the cleanest room I have ever stayed in.
Good 7.0
Pros: It was close to the interstate and they allowed dogs.
Cons: They had only one of two elevators working. And sometimes that didn’t work either. There was an unexpected $75 charge for our dogs when they can stay free at other hotels.
Excellent 10.0
Pros: Great room suite. Great bed, linens, towels, showers, etc. easy location. Everything was wonderful...can highly recommend.
Cons: Liked everything, nothing to complain about.
Excellent 10.0
Pros: Clean, comfortable and the staff was very accommodating
Cons: N/A
Excellent 10.0
Pros: Checking in was quick and smooth! I stayed here in 2019 and the same agent checked me in. I commented to her during my last visit the elevators were out of order and she handled the room reassignments effortlessly!!
Poor 1.0
Pros: I found leftover food in the microwave the next morning and it wasn’t mine! This was after I cleaned the toilet myself. I noticed the front desk//manager who didn’t seem to care. Housekeeping came by to pick it up but no one apologized.
Cons: There was only one elevator working which I was told had been out for weeks. Not good when shared with employees during covid. Also, breakfast was a FROZEN sandwich, no gluten-free option.
Good 6.0
Pros: Kitchenette and separate bedroom space
Cons: Cleanliness of the room was acceptable but common spaces (hallways, hotel grounds, laundry room) lacked in cleanliness and maintenance needs to address multiple items. I was also refused a late check out (wanted 1pm instead of noon)
Good 6.0
Pros: Location of property and room layout.
Cons: Side doors and entrances with the exception of main entrance were dirty and unkept. Needed a disinfectant wipe every time used door handles or knobs and trash can overflowing. Property should be rated as a 2.5 to 3.0 stars.
Okay 5.0
Cons: I had to be switched rooms several times due to the entire floor smelling of marijuana and another room on a different floor smelled of cigars.
Mediocre 3.0
Cons: The rooms are very dated. Didn't meet Marriott expectations.
Good 7.0
Pros: It was very nice and very clean. Good location and good breakfast
Cons: Room was great but we booked specifically for it having a hot tub only to get there to it being broken, staff knowing about it, but we were never notified before we got there so that was very disappointing
Okay 4.0
Pros: Room space and the breakfast was good
Cons: Cleanliness was lacking. We had to ask to give us a broom and supplies to clean areas of the room. The kitchen staff was rude as breakfast time eas coming to an end. And, the pool heater was broken but the hotel didn't let any guest know.
Good 7.0
Pros: Room was very clean; separate bedroom.
Cons: Service was not great. Towels were not refreshed and beds not made as part of daily service. Trash bins were not emptied during our four night stay. Had to request toilet tissue from front desk.
Poor 1.0
Pros: I loved the separate space from the bedroom to the family room.l
Cons: I did not like the plastic on the pull out couch. Had to request for extra linen for the pullout couch and my bed. Found a spider inside of my bed when getting ready to settle down. Had to request more linen and make up my own bed myself.
Good 7.0
Cons: Did not receive platinum welcome gift.
Good 7.0
Pros: All suites... hot tub... pool
Cons: Certain staff
Poor 1.0
Pros: The staff was friendly at this location.
Cons: This hotel was runned down and had an outdated decor. I felt like I stayed at a low budget hotel as opposed to a Marriott property. This hotel did not live up to the Marriott reputation!
Poor 1.0
Pros: The front desk woman charged my card again for the room , and was very rude
Cons: The staff charged my card for the room and was not only rude to me but other people
Poor 1.0
Pros: The room.
Cons: The whole hotel smelled terrible. The pool was too cold and the hot tub was cold. Total sanitation problem. And the indoor pool area smelled so bad we had to leave. My car was parked up front and was broken into. An Atari stolen
Poor 1.0
Pros: The size of the rooms, & the beds were comfortable.
Cons: Yes, The A/C works only on a motion detector so when we werent in our room or sleeping the room got very hot. Complained to hotel & was lied to by the hotel staff.
Okay 5.0
Cons: No
Mediocre 2.0
Pros: I Love The Jacuzzi the most about the hotel .
Cons: I made reservations for Saturday and Sunday . In the system a mistake had taken place which caused my reservation to move to Friday-Saturday . The hotel declined my refund and didn’t try to reason with a another room or anything!!!
Good 7.0
Pros: Great location, room (king 1 bedroom) was spacious and clean. Love that pets are allowed.
Cons: The front desk staff at night (after 7p) was not readily available. Had to wait 10 minutes to check in and he could not be reached by phone.
Okay 5.0
Pros: The fact that all rooms were suites
Cons: The Blower on the Hvac unit kept turning off and on and the heat did not get the room warm enough for it to be comfortable. The thermostat read 68 degrees and even though I set it to 72 and then later to 78 the temp never changed. Did not sleep well.
Okay 5.0
Pros: The hotel was spacious and clean, nice bed and amenities!
Cons: The shower was DANGEROUS! We couldn't use the shower because it was ice cold or scalding hot! No matter how you adjust it was one or the other. Completely ruined our experience when everything else seemed great.
Poor 1.0
Pros: A really nice hotel,but its not kept up to par,the hotel grounds had trash lying around the whole time we were there,dirty underwear left under the bed,the breakfast staff was very pushy to get everyone out by 10am ran out of utensils,coffee,
Cons: Nice place but going down hill fast,management should be fired
Excellent 10.0
Pros: It was clean, staff was friendly, pool was fun for kids, breakfast had a large variety of options and it was delicious.
Excellent 10.0
Pros: The room was plenty big enough for my husband and I, plus our 13 yr old son. We also had a full refrigerator and sink, with a little cook top and all the plates, cups, silverware, etc. The king-size bed was so comfy! The breakfast was good, enjoyed fresh fruit everyday. Overall a great stay and would absolutely recommend to anyone!
Cons: The TV is on a swivel stand that faces one side of the room or the other. If we were in bed watching TV then our son couldn't see the TV on the other side of the room where the pull-out couch was, and vice versa. But for us that was no big deal really!
Excellent 10.0
Pros: Room was very clean, well designed, and comfortable. Location was convenient to everywhere we wanted to go, and the cost was significantly lower than staying downtown.
Cons: Mattress was very firm and uncomfortable. Breakfast quality and variety could be improved.
Residence Inn by Marriott Chattanooga Near Hamilton Place - Chattanooga
Rated #5
8.8
Excellent 8.8
Based on 441 reviews
Details
Reviews
C$ 196

Cleanliness
9.2
Comfort
9.1
Facilities
9.5
Location
9.0
Overall
9.7
Overall 8.8 Excellent
Based on 353 reviews
Cleanliness
9.2
Comfort
9.1
Facilities
9.5
Location
9.0
Overall
9.7
Cleanliness
9.5
Comfort
8.6
Facilities
9.3
Location
10.0
Overall
10.0
Cleanliness
9.2
Comfort
8.8
Location
9.1
Services
8.9
Staff
9.4
Cleanliness
10.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
10.0
Comfort
9.0
Facilities
10.0
Location
8.0
Overall
10.0
Cleanliness
9.3
Comfort
9.2
Location
8.9
Services
9.2
Staff
9.5
Cleanliness
9.0
Comfort
8.8
Facilities
10.0
Location
8.6
Services
8.7
Cleanliness
9.4
Comfort
9.3
Facilities
10.0
Location
9.3
Overall
10.0
Cleanliness
9.6
Comfort
9.5
Location
9.5
Services
9.7
Staff
9.8

Excellent 10.0
Pros: Hot breakfast
Mediocre 3.0
Pros: Great location and has an indoor pool which is nice not to have to worry about sunburn. We have stayed here several times over the years and usually don’t have any issues. This time was disappointing.
Cons: Front desk clerk wrote the wrong room number on the key card holder resulting in a frustrated attempt to get the room opened then an embarrassing moment when the occupants opened the door. We booked a room with a sofa bed and found food in the couch when we pulled it out to make a bed. Also saw possible mold near the air return in our room. Also saw a few bugs in the main walkway near the computer room.
Mediocre 3.0
Pros: Loved the front staff and room was ok the bed sucked and the temperature in the room was not good at all either I was to hot or to cold the breakfast was crazy I ordered something totally different from what I was given and took it back and never got what I was wanting I was not happy
Okay 5.0
Cons: Did not meet expectations. Room was damp and moldy. We had itchy eyes and sinus irritation. Room was not clean to expectation. There was candy stuck to the bed cover and powder on the floor.
Excellent 8.0
Pros: Breakfast was tasty, however, half my family ate from the buffet before being advised it was 10+ per person since we weren't diamond members. I dont think anyone should pay for breakfast. It's not as if you got a chef for your money.
Cons: There was a used condom and trash under our beds plus the bathroom was fully restocked with towels. Pool usage was 10 people, only, but no time limits to allow all guests to utilize. Two large groups kept the pool from everyone else.
Mediocre 3.0
Pros: I booked 3 rooms for 3 adults with 3 confirmation numbers. You moved us into one bed in a handy capped room.
Excellent 10.0
Excellent 8.0
Pros: Staff went out of their way to accommodate us and even offered a shuttle to and from our dining location. Very pleasant and friendly.
Cons: Lobby and all of downstairs has been updated but NOT the rooms.. they are very worn and tired..
Good 7.0
Pros: The staff was very friendly and helpful. Room was clean
Cons: 1.) A new roof was being put on all the days we were there. I just wish I would have been made aware so I could have chosen to stay elsewhere. (It was very loud 2.) No jacuzzi in the pool area 3.) No free breakfast. Hilton needs to model Drury Inn
Poor 1.0
Pros: It said shuttle to airport. I had to pay for the shuttle. Why would this happen. No one could be found anywhere in the lobby of the hotel the morning I checked out. Happy = no, Will I stay there again - no. Have I told people about this = yes.
Excellent 10.0
Pros: The overall hotel was Exceptional. The breakfast was Awesome
Cons: No
Excellent 8.0
Pros: Very clean ; staff was great
Cons: Bed was not comfortable.
Excellent 9.0
Pros: All of it.
Cons: Not really.
Excellent 9.0
Pros: breakfast
Excellent 10.0
Pros: Very Nice! Location was great! Plenty of restaurants and nearby shopping. Pleasantly surprised by our stay.
Cons: Nothing.
Good 7.0
Pros: Clean, well staffed
Cons: A block from the hotel was not a good neighborhood. I started to go for my morning jog and turned around after 10 minutes
Excellent 10.0
Pros: Comfortable and clean
Excellent 9.0
Pros: cleanliness and friendly staff
Excellent 10.0
Pros: friendly front desk comfortable mattress
Excellent 9.0
Pros: Clean room
Okay 5.0
Pros: Decor in the lobby
Cons: The bed wasn't comfortable, pillows too small
Excellent 9.1
Cons: the pillows suck
Poor 1.0
Pros: I booked 2 queen beds,but it'seems one king bed and small bathroom.we complained ,but they didn't care like you neither.
Good 7.0
Pros: Comfortable bed Large, clean, well appointed room Clean campus
Cons: Check in staff rude -seemed put out. Tried to double charge for stay and when I addressed it she wasn't apologetic. Openly complained about another employee in front of us. / 6am fire alarm went off and staff never gave all clear! Had to call to confirm.
Excellent 9.3
Pros: The bedding, the pool area didn't overwhelm with a chlorine smell. Modern interior.
Cons: The mini fridge in the room was unplugged, not sure how long, so it stunk pretty bad.
Excellent 8.6
Pros: Friendly staff, comfortable furniture
Cons: "Cotton candy" pillows that disappear when you put your head on them.
Hilton Garden Inn Chattanooga/Hamilton Place - Chattanooga
Rated #6
8.8
Excellent 8.8
Based on 353 reviews
Details
Reviews
C$ 224

Cleanliness
8.6
Comfort
8.6
Facilities
9.5
Location
8.7
Overall
9.0
Overall 8.5 Excellent
Based on 456 reviews
Cleanliness
8.6
Comfort
8.6
Facilities
9.5
Location
8.7
Overall
9.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.5
Comfort
8.5
Location
8.5
Services
8.3
Staff
8.6
Cleanliness
8.7
Comfort
8.8
Location
8.9
Services
8.6
Staff
9.1
Cleanliness
8.5
Comfort
8.4
Facilities
10.0
Location
8.6
Overall
10.0
Cleanliness
9.2
Comfort
9.1
Facilities
8.0
Location
9.0
Overall
6.0
Cleanliness
9.3
Comfort
8.8
Location
9.0
Services
9.0
Staff
9.4

Okay 5.0
Pros: The staff was very friendly and nice and I specifically like the this hotel is pet friendly
Cons: Pool was cold. I stayed 5 nights and not once did they ask to clean my room.
Excellent 8.0
Pros: It was clean, All though my son found a hair scrounge on the floor that did not belong to us. The beds were comfortable. I was able to have my dog with me.
Cons: The room was a little cold - 64 degrees.
Excellent 8.0
Pros: I liked that the room had a full kitchen and the bed was comfortable. The shower had really good power too and felt really good and relaxing. What I didn’t like was that the kids above us stomped and ran in the room half the night and it seemed to be constant with no adult supervision at all it seems. That made the stay not so good for us. The hotel really should have rules for kids staying and being unsupervised. I also saw hair in the bathroom Mirror and in some of the furniture which I know can be missed by the maids but that’s really one of my the things I don’t like the most about a room is hair.. I’m not sure if I will stay there again because of all the noise there.
Cons: The beds and shower was my favorite.
Okay 5.0
Cons: The room was not clean and the bathroom was extremely small. The door almost hit the toilet when opening and shutting.
Excellent 10.0
Pros: Cleaning!!!
Cons: N/A
Excellent 10.0
Pros: Had to cancel onsite at an earlier reservation at another hotel...it's was nothing like the pics..outdated and the rooms smelled...we decided to pick your hotel literally while we were in the parking lot at the other... although we could only stay one night it really is a wonderful comfy hotel..The staff is really friendly
Cons: There wasn't a scrubber to wash dishes and the fold out sofa is too close to the main bed when opened...and the sofa bed is directly beside the AC which made it very cold for my child
Good 7.0
Pros: I liked the ease of booking, checking in and out.
Cons: The clerk Friday night didn't meet expectations. Asked for extra pillows and tooth brush he told me on two different times it'll be 30 minutes or he would bring to room which neither occurred. My husband had to walk next door to sister hotel to get toothbrush. Didn't get pillows until Saturday night.
Excellent 10.0
Pros: Clean well maintained room. Even with covid restrictions and hot breakfast not available substitute was good. Any staff I Passed in hall way or lobby were always friendly and said hello. They asked if they could help with anything or did I need anything.
Cons: Pillows too soft
Okay 5.0
Pros: The hotel was clean.
Cons: This hotel is in need of some love. The mattresses are worn and need replaced. I understand this is a Wyndham, but this is not Wyndham quality.
Excellent 9.0
Pros: Clean room
Cons: Breakfast to go was supposed to be heated, but it was served frozen
Excellent 10.0
Pros: The rooms and cleanliness
Cons: The pool was supposed to be heated and it was not heated. It was very cold.
Excellent 9.0
Pros: Friendly staff, beautiful room.
Cons: Price is VERY deceiving. This hotel is pet friendly, but hits you with a $75 charge when you check in after paying over $--- online for one night. It¿s nice but definitely not worth almost $--- a night. Other hotels charge $15. Can¿t recommend
Excellent 10.0
Pros: The room was very nice and comfortable. I will Most definitely stay there again.
Good 7.0
Pros: I loved the set up of the room. Very spacious & even the restroom was a good size.
Cons: No not really
Good 6.0
Cons: The people above me stomped all night long. Called desk but no one answered, even at 2:16 am.
Excellent 10.0
Pros: Location.. Clean.. Nice size room let out sofa Mattress comfortable..Hot water..staff was really nice. Breakfast
Excellent 9.0
Pros: Great place to stay and great service
Excellent 9.0
Pros: Everything
Cons: None
Excellent 9.0
Pros: Very nice a little stuffy but it was nice
Cons: The room was a little stuffy
Excellent 10.0
Pros: Everything
Cons: Having to leave
Excellent 8.0
Pros: Staff was friendly Hotel was clean except for hot water carafe.
Cons: Loading/unloading zone didn't exist. Had to carry luggage to/from parking lot in the rain. Room wasn't big enough to accommodate the pullout bed.
Good 7.0
Pros: It was close to the job I worked in TN.
Cons: Yellow stained bedding and pillows...
Okay 4.0
Pros: The people are great and the rooms are OK
Cons: The microwave light was on when we walked in and later we found out the it did not work correctly. The bathroom door would not lock and kept opening up. The garbage disposal was not working and was locked up and dishwasher would back up.
Poor 1.0
Pros: We had to leave after one night. There were dogs everywhere and I am allergic. Had asthma reaction.
Cons: Tons of dogs. I am allergic and it triggered asthma!!! Should have been warned!!!
Good 6.0
Pros: I didn't realize that breakfast ended at 9:30am, so I missed it. But, Hotel employee was very compassionate and friendly. She offered me an apple, a banana and yoghurt for the road as I had a long drive ahead of me.
Cons: no salt/pepper in the kitchen and the corkscrew was useless. Another guest in the lobby had to help in the removal of the cork and he even had a difficult time with the corkscrew provided. Simple things make a difference.
Good 6.0
Pros: Clean and comfortable
Cons: Front desk man at check in was rude and would not accommodate my request for 4th floor, even though it was just 7pm when I arrived. This was my fifth stay at this location, I probably won't return.
Mediocre 3.0
Pros: Check in was quick the manager let me check in early which I felt was amazing.
Cons: Breakfast was completely empty when I went down with 40 minutes until breakfast being over.. Desk clerk at check out was room I will be contacting corporate .
Good 7.0
Pros: Staff was great
Good 7.0
Cons: I have stayed in 2 different Towneplace Suites prior to this which were better maintained and more enjoyable. Issues included a hole in the sheet, cracks in the bathroom tile, ripped shower curtain, limited breakfast selections and no waffle machine.
Good 7.0
Pros: The layout, inside, is nice.
Cons: The parking access is limited or far.
Good 7.0
Cons: Our bed had a metal sticking out (base of bed) covered with shears and we kept getting hurt. I was actually injured. Need quick fixing! We couldn't avoid it since the was no place to walk when the sofa was opened. Room is too small for a family of four.
Okay 5.0
Pros: The staff was very nice and friendly at checkin.
Cons: extremely dirty. I had to ask for extra bedding to cover large stains (looked like blood) on the pull out bed for my child. When the bedding was delivered the man told me I was smart for checking the beds because bedbugs can happen anywhere, even here!
Poor 1.0
Pros:  
Cons:  
Okay 5.0
Pros: Brand and location
Cons: A/C wasn’t working in the room. I was too tired to call front desk and ask for change.
Poor 1.0
Pros: Got in at a little after 5 PM got to room it was dirty carpets dirty floor hallway going to room dirty everything dirty. Stopped at the front desk ask for different room he would not give me anything. Was very very rude to me. In the morning tried to talk
Cons: To manager no manager on the property Day clerk very nice was the person that checked us in Was very very rude would not help me at all would not change the room I have never been treated so rude by your desk clerk never never bad bad bad ratings fo
Okay 4.0
Pros: New.
Cons: Called ahead and was promised 2 beds. King only available for 4 day stay with Son. Called and spoke with the hotel two weeks prior to this day. And was assured I would have two beds.
Poor 1.0
Pros: Location is right off the highway. Staff is nice.
Cons: Rooms are not clean. Dirt and dust on floors, hair on sheets, bug problems
Poor 1.0
Pros: When we arrived at the hotel was told that they did not have the double queen room that we ordered. Gave us king with sofa sleeper. The sofa sleeper was dirty and small. The staff was not friendly when we arrived.
Cons: Staff, rooms
Okay 4.0
Cons: Our room was a king suit with a pulled out sofa And didn't have 2 beds They told us that the breakfast was Till 9;30 We found out that it was until 1030
Excellent 10.0
Pros: Met our family during the holiday! The kids enjoyed the pool. Nice rooms and a great breakfast. So glad we chose to stay here!
Good 6.0
Pros: Breakfast. Was good
Cons: Small Room,
Excellent 10.0
Pros: Space and the kitchen
Cons: Breakfast was a bit limited. Breakfast snacks compared to other hotels in the area
Excellent 10.0
Pros: The hotel is beautiful! Very clean! The beds were so comfortable! We had a better room for a better price here than what we just spent at Disney!
Towneplace Suites Chattanooga Near Hamilton Place - Chattanooga
Rated #7
8.5
Excellent 8.5
Based on 456 reviews
Details
Reviews
C$ 153

Cleanliness
8.6
Comfort
8.5
Facilities
6.3
Location
8.1
Overall
7.0
Overall 8.3 Excellent
Based on 1,828 reviews
Cleanliness
8.6
Comfort
8.5
Facilities
6.3
Location
8.1
Overall
7.0
Cleanliness
6.0
Comfort
4.0
Facilities
4.0
Location
5.0
Overall
5.0
Cleanliness
8.5
Comfort
8.5
Location
8.1
Services
8.2
Staff
8.4
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
9.0
Comfort
7.0
Facilities
7.0
Location
6.0
Overall
8.0
Cleanliness
8.6
Comfort
8.4
Location
8.0
Overall
7.0
Services
8.2
Cleanliness
8.7
Comfort
8.7
Location
8.2
Services
8.6
Staff
8.4
Cleanliness
8.7
Comfort
8.6
Facilities
8.0
Location
8.2
Overall
8.0
Cleanliness
8.7
Comfort
8.5
Location
8.2
Services
8.2
Staff
8.4

Excellent 8.0
Pros: Showers are amazing.
Cons: Rude staff.
Excellent 8.0
Pros: Comfortable bed and great shower. Didn’t have much interaction with staff. What I did, friendly. Great air conditioning. Great stay for the price!
Cons: No security chain on door.
Excellent 10.0
Pros: loved the shower., needs an exhaust fan in the bathroom, and a bath mat on floor in the shower. Donald the desk clerk was more than gracious to us. He went out of his way to make our stay at The Athena more comfortable. A very kind gentleman.
Cons: no dislikes!!!!!! Everything was great. No complaints.
Excellent 10.0
Pros: Friendly conscientious owners that work very hard to ensure their hotel remains first class. 5 star shower. Very clean correctly appointed rooms. Parking very effective and near room entrances. Have used many hotels across the country and will remember the Athena Inn Chattanooga on our favored list.
Cons: Great place to stay.
Excellent 9.0
Pros: Clean and quiet
Cons: Some sirens at night, no fault of the inn
Okay 5.0
Pros: Good lighting, towels, pillows. Lots of electrical outlets. Very clean exterior.
Cons: Too much light coming into room (cheap roll up curtain), lots of street noise. Bed too soft. Bathroom sink has design problem. Poor breakfast - no cream for coffee.
Good 7.2
Good 7.4
Pros: Loved the shower! Nice surprise!
Cons: The staff were not responsive. I went to the window twice and they did not answer the call button.
Good 6.0
Pros: Very nice staff and the room has a modern feel to it. The breakfast was decent.
Cons: Our bathroom door had a weird brown stain on both sides. Walls were thin so it was easy to hear the neighbors arriving at 1:30 a.m.
Mediocre 2.8
Pros: We did like the shower and the look of the room, it was a very nice room if the beds were normal hotel standard types of beds but they were not.
Cons: The young lady at the check in looked liked 15. She was very disrespectful to my family. Didnt understand much of anything. The ice maker was out of order. The beds do move around because the beds are on metal frames that are very easily movable, because most of the night I had to pick up my pillows from the floor. The ac unit did not cool the room, so it was very difficult to sleep in our room. Also it was very noisy due to the club behind the hotel. Also the very rude lady gave us a foam parking pass to park at the hotel.
Excellent 8.0
Pros: Friendly staff Good value
Cons: No frills Heavy use Loud bar nearby on weekends
Poor 1.0
Pros: They stole my money
Poor 1.0
Cons: Was unable to stay here due to room not being ready and was going to have to wait another hour and a half.
Okay 4.0
Pros: The location was perfect!
Cons: Just a few little things like cleaning that is about it.. It was clean but could have been cleaned better!
Excellent 8.2
Pros: Staff at he reception was very friendly. The hotel is all right.
Athena Inn - Chattanooga
Rated #8
8.3
Excellent 8.3
Based on 1,828 reviews
Details
Reviews

Cleanliness
8.9
Comfort
9.0
Facilities
9.0
Location
8.7
Overall
8.6
Overall 8.3 Excellent
Based on 335 reviews
Cleanliness
8.9
Comfort
9.0
Facilities
9.0
Location
8.7
Overall
8.6
Cleanliness
10.0
Comfort
8.6
Facilities
10.0
Location
10.0
Overall
8.6
Cleanliness
8.7
Comfort
8.8
Location
8.6
Services
8.6
Staff
8.8
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Location
10.0
Overall
10.0
Staff
10.0
Value for money
10.0
Cleanliness
9.2
Comfort
9.2
Location
8.7
Services
8.8
Staff
9.2
Cleanliness
9.2
Comfort
9.2
Location
8.8
Services
8.9
Staff
9.5
Cleanliness
8.7
Comfort
8.8
Facilities
7.0
Location
9.0
Overall
6.0
Cleanliness
8.9
Comfort
8.8
Location
8.4
Services
8.6
Staff
8.6

Excellent 10.0
Pros: Everything was wonderful
Cons: Everything was wonderful
Excellent 9.0
Pros: The staff were excellent. Perfect for big family. A lot of room.
Excellent 10.0
Pros: Spacious room, clean, quiet, comfortable beds, and clean is worth mentioning a second time.
Cons: Slow elevator, could smell tobacco smoke in hallway, state/local/occupancy taxes ridiculously high.
Excellent 10.0
Pros: Location, location, location
Cons: Arrived in town early for a family celebration. Our event started at 2pm, check in was 3pm. We needed to get settled in our room before the event at 2pm. Booking.com sent a special request and I also sent a special request for early check-in. They were not able to honor my request. Very disappointing .
Excellent 10.0
Pros: Good lots to choose from
Cons: Not a thing
Excellent 10.0
Pros: The staff was accommodating. We phoned and said we would be coming in late. Close It ended up we came in 2:00 am and they were ready for us. They brought us extra towels and sheets. So relieved to have a clean and friendly place to stay.
Cons: Close to other hotels and almost missed their parking lot.
Excellent 10.0
Pros: It was very clean and spacious. The man at the counter was great!
Cons: The parking seemed a little sketchy at night. We had two truck beds full of furniture and housewares and we were really worried it wouldn’t be there in the morning.
Excellent 10.0
Pros: It was very clean with a great breakfast selection and very friendly staff!
Cons: Nope! Everything was great!
Good 7.0
Pros: Bed very comfortable and clean. Kitchen and sitting room were comfortable
Cons: Bathroom somewhat clean, but there were stains from age. Low ceilings in hallways. Narrow entrance/exit onto main road. Location far from downtown Chattanooga - at least 25 minute drive.
Excellent 10.0
Pros: The hotel was clean and the room was exactly as described.
Cons: My only criticisms would be that in the suite there was some dusting that needed to be done in the kitchenette area and the bathroom toilet would run after you flushed it until we would shake the handle.
Mediocre 2.0
Pros: Proximity to Airport
Cons: there was trash in the trash can. Stains on the sheets. Fire Alarm at 1:00 am. Room was highly perfumed, like they were covering for a smoker (this was a NON Smoke Room!). I was seriously disappointed with Staybridge Suites.
Excellent 10.0
Pros: The indoor pool was open only six people allowed my daughters had a blast
Cons: They only served pork breakfast meat as the only option
Excellent 10.0
Pros: Location
Cons: Very strong chroline smell in pool area. Burns the eyes
Good 7.0
Pros: N/A
Cons: Walls were thin, bed was uncomfortable. There were no extra blankets in the room. I could hear my neighbors and kids running up and down the halls all night. The main door was unstable and there was a gap on the side that allowed light in. Not worth the $
Okay 4.0
Pros: Staff. Outside noise well muted.
Cons: Room 602 was very worn. Furniture in living room outdated, curtains off hooks. No light over the dining area. Cracked shower wall. 2 winged critters to dispose of. 1 alive, 1 already deceased.
Excellent 10.0
Pros: Check in was easy. Beds were comfortable. Breakfast was delicious.
Cons: Wish the price was lower.
Excellent 10.0
Excellent 10.0
Pros: The black man that checked me in at the front desk. He was very kind and made me feel like I stayed at the hotel all the time I wish i could remember his name. All I know is he worked the night shift.
Cons: How the shower and toilet was in a very small room. The sink and mirror was outside of the bathroom.
Excellent 10.0
Pros: The staff that checked us in was amazing! I don’t remember his name but he was so nice.
Cons: Not really
Excellent 8.0
Cons: TV did not work, still not serving hot food
Mediocre 2.0
Cons: Run down area, most things boarded up! Homeless people running around the area! Homeless camp!
Excellent 10.0
Pros: Everything was comfortable and the room was super clean
Cons: no
Poor 1.0
Pros: They put the customer out the hotel,told them,they was not receiving there money&deposit back an2 leave. I stayed 7days anI was the 3rd innocent person they lied an tried to fabricate on its pathetic.came in my room while i was gone,stole my$400 versace's
Cons: Filthy, the employees are committing criminal activities such as stealing from the hotel and blaming it on the customer,even called the police on those innocent people. They had them laying outside in the Covid with no mask,the police never figured out
Excellent 10.0
Pros: It was super clean and the staff went out of their way to help
Poor 1.0
Pros: Nothing
Cons: No gym no pool breakfast center had no milk no orange juice absolutely terrible parking for the hotel was terrible was not told of the $50 fee I was it for extra gratuities added on my bill
Mediocre 3.0
Cons: First room/suite we were in had a faucet that was loose in the countertop, a dishwasher falling out of its space, and exposed trim around the cabinets. The second room, after we asked to be moved, was much better.
Poor 1.0
Pros: The location of the hotel was good. Easy access to freeway and shopping/restaurants. The staff was friendly and courteous and more than helpful. Staff went way out of their way to help. They were ABSOLUTELY the BEST!
Cons: The room had a musty smell and felt like it was an 'after thought' in its design. Closet was an 'add-on'. Bathroom had no ventilation fan. Shower had no floor separation and water flooded with each shower. Bathroom lighting was terrible.
Mediocre 3.0
Pros: Kitchenette, breakfast included
Cons: Construction currently in progress (noting but blight seen from hotel window), small beds, not enough towels, horrible shower head, very noisey hotel, no smoking policy but stinky pets allowed!
Mediocre 3.0
Pros: Breakfast
Cons: I wanted a two room suite
Okay 5.0
Pros: Breakfast and cookies!
Cons: Room was in need of updating. Coach was torn and had holes in it. Looked like a pet had chewed on it. Bathtub had brown streaks in the bottom and did not look clean. Mattress on pull out couch was old and caved in towards the middle with broken springs.
Good 6.0
Pros: Location
Cons: The smell of the room
Okay 5.0
Pros: Good location central to the area. Good breakfast selection and gym.
Cons: Room was very dated and the furniture/bed wasn't very comfortable.
Excellent 8.2
Pros: Nice place with friendly staff. The grab and go free breakfast worked out well.
Cons: Room had 1 bed and sleeper sofa.
Excellent 10.0
Pros: We liked the breakfast buffet with fruit! We liked the cookies at the checkin.
Cons: The hot tub was out of order.
Poor 1.0
Pros: Nice staff
Cons: Did not meet standards of a good three star hotel.
Excellent 9.7
Pros: Would stay here again was very clean nice lunch at breakfast would recommend it to anyone else
Good 7.0
Pros: Free breakfast, free parking
Cons: Was given a handicap room with one bed and a pull-out bed from the couch. Asked to switch to a room with 2 beds but they said they did not have any available. Not close to downtown, but not a problem if you have a car.
Okay 4.0
Pros: Breakfast was fine.
Cons: Brown, suspicious stain in bathtub. When I told desk, they gave me a rag and some all purpose spray. Smoke alarm was handing loosely from wall.
Excellent 10.0
Pros: The staff were soooo kind and accommodating!! The rooms were very clean and comfortable. I loved the room and that they had an indoor pool. I can't say enough about the kind staff and cleanliness though:)
Good 6.0
Pros: The hotel was nice and clean. The staff were very nice and polite at all times. There were many things available like a 24 hour mini store for things you need or forgot today pack. The breakfast was included and actually had an excellent selection.
Cons: Painfully slow elevator. The finishes are still nice and clean but the patterns are dated. The bathroom in the room I was in had a broken and badly repaired shower wall. The air conditioner was a standard hotel air conditioner that is very efficient at cooling, but they do a bad job of drying out the room.
Staybridge Suites Chattanooga-Hamilton Place - Chattanooga
Rated #9
8.3
Excellent 8.3
Based on 335 reviews
Details
Reviews
C$ 215

Cleanliness
8.7
Comfort
8.7
Facilities
6.2
Location
8.8
Overall
7.5
Overall 8.2 Excellent
Based on 1,297 reviews
Cleanliness
8.7
Comfort
8.7
Facilities
6.2
Location
8.8
Overall
7.5
Cleanliness
8.0
Comfort
6.0
Facilities
6.0
Location
10.0
Overall
8.0
Cleanliness
6.0
Comfort
5.0
Facilities
4.0
Location
7.3
Overall
6.6
Cleanliness
8.7
Comfort
8.6
Location
8.8
Services
8.3
Staff
8.5
Cleanliness
5.0
Comfort
5.0
Facilities
6.0
Location
7.0
Overall
5.0
Cleanliness
9.2
Comfort
8.5
Facilities
7.5
Location
8.0
Overall
8.6
Cleanliness
8.9
Comfort
8.8
Location
8.8
Services
8.6
Staff
8.6
Cleanliness
8.1
Comfort
8.3
Location
8.4
Services
7.7
Staff
7.8
Cleanliness
9.0
Comfort
9.0
Location
8.9
Overall
10.0
Services
8.6
Cleanliness
8.4
Comfort
8.6
Location
8.8
Services
8.3
Staff
8.3

Okay 5.0
Pros: I stay from 25-26 July. I left my AirPods in the room. But they said no one found it. Really not believe it. And breakfast is to go bag only muffin and bar inside.
Mediocre 3.0
Pros: Beds were comfortable. Water pressure was great
Cons: The smell of the room, like mildew and urine. It was musty and comfortable. Even the carpet was damp from humidity maybe? Advertised free breakfast included. The breakfast was a sack and even when I asked for it, as instructed, I still didn’t get it. The keys for the room didn’t work and I guess that happened to more than one guest because the side doors were propped open. The front door remained consistently locked and even with a key we had to wait to be let in. The door to the room and the bathroom were damaged so badly that you couldn’t get in or out without assistance. And there’s no pool!!
Good 7.0
Pros: The location is convenient to EVERYTHING!
Cons: We were given a room and keys but when we entered the room someone was already in it!!! In the second room we were given the toliet paper dispenser was broken and a piece of it was left on top of the sink with a half of roll of toliet paper. The air conditioning unit's filter was hanging out. It was very noticeable so why no one fixed it I'll never know. I just pushed it back in place. The outlet next to the bed by the window didn't work. A bus parked right new to our window and was extremely noisy- why wouldn't the hotel tell the bus to park in the parking lot area as to not disturb any guests?
Excellent 8.0
Pros: Rooms were clean. There were extra towels.
Cons: The property was clean and nice.
Excellent 8.0
Pros: Room was clean and well stocked.
Cons: The room was extremely humid unless the temperature of the AC was turned way down below comfortable levels.
Excellent 8.0
Pros: Cleanliness and location
Cons: There was a loud domestic dispute in the room next door at 2am. Nothing to do with the hotel itself, but it did lessen the otherwise positive experience.
Excellent 8.0
Pros: Comfortable beds Quiet Spacious room
Cons: Forgot to check if they had a pool. Furniture looked well worn
Excellent 8.0
Pros: Great assistance from the front desk clerk.
Okay 5.0
Pros: Location
Cons: said breakfast was included, it was a muffin! Halls smelled of dirty damp carpet. Air conditioning was noisy and parts were broken on it.
Poor 1.0
Pros: Smoking smell
Excellent 10.0
Pros: Room was clean,large refrigerator,microwave, comfortable bed,good air conditioning.
Cons: Hard to drive in and out of Hotel, Congested area.
Excellent 10.0
Pros: The hotel was clean,big refrigerator Microwave, comfortable bed and air conditioning.
Cons: Something hard to drive in and out,a lot of traffic.
Good 7.0
Pros: Friendly lady in the front.
Cons: Room was on heat when I walked in and it was hot for a while.
Excellent 10.0
Pros: Soft beds very clean staff very nice
Cons: Bag breakfast poor
Mediocre 3.0
Pros: Nothing.
Cons: Building is old, sinks and tub clogged, no place to smoke outside, breakfast was a muffin (not a hot meal like other hotels offered). This hotel is a parking lot, a building and a hard-to-find entrance.
Excellent 10.0
Pros: The location was great. Close to attractions and shopping
Excellent 8.0
Pros: Location
Cons: I did not like the fact you had to have a mask on to be in the building when checking in. Masks should be RECOMMENDED and NOT FORCED - EVER!!! Masks have NOTHING TO DO WITH COVID.... it has EVERYTHING to do with CONTROL! This nonsense has to STOP!
Excellent 10.0
Excellent 10.0
Pros: Super comfy bed and high end linens
Cons: The towels were low end rough . They need a major upgrade on these
Poor 1.0
Pros: Clean and beds were very comfortable
Cons: Front desk gal was not friendly at all. We had several issues with her and to be honest she seemed like checking us in or doing work was a huge inconvenience for her. I sent an email to the manager of this hotel but never got a response!
Good 7.0
Pros: Location and staff are amazing!
Cons: Breakfast options
Okay 5.0
Pros: Big room
Cons: worst breakfast ever
Good 6.0
Cons: Did not feel my vehicle was safe in the parking lot over night. Advertised breakfast was a stale muffin in a bag. Poor building construction. You hear loud footsteps, toilets flushing in adjacent rooms, and other noises you don't want to hear.
Good 6.0
Pros: nothing in particular
Cons: it had a weird smell and it definitely wasn't worth the price
Mediocre 2.0
Pros: Great location
Cons: Hotel was supposed to be smoke free/ pet free but the room smelled like a dog had been in it, I was too tired to complain.
Poor 1.0
Cons: I was locked out of the hotel, room was entered without my permission before check out. Items came up missing and staff was not helpful nor did they offer any help or response about my missing items
Okay 5.0
Pros: Location was great. I was there to shop, and relax with my daughter and granddaughter.
Cons: Yes, the Air Conditioning was not very cool, very hot the first night. The shower curtain should have been replaced and there was no liner. The lighting in the bathroom was on and off blinking. I felt like mgmt should have discounted my room.
Good 7.0
Pros: Location.
Cons: Since the hotel has a special discount for contractors there were a lot of construction trucks in the parking lot and every night there was a group of 10 to 15 guys standing in the parking lot drinking beer and smoking. No problem but you dont expect that
Good 7.0
Pros: Simple, clean, not musty or dirty.
Cons: Like previous customer reviews, I was disappointed about the false advertising of free breakfast to find out there is none due to COVID.
Okay 5.0
Pros: It’s location
Cons: No bath tub, shower doesn’t drain well, very little water pressure. Rooms felt old even though they have been renovated. The continental breakfast is a brown bag with muffins and a breakfast bar. You could get coffee, apple juice and oj from the
Good 6.8
Good 6.0
Pros: The room was clean and in a good location.
Cons: We had called a couple of days before and asked for early check in they said that we would have to call that day. We then called that day and was greeted rudely by a woman and was even worse when we got there. She was rude even at check out.
Okay 4.0
Pros: The housekeeper was courteous and my room was clean. The hotel was generally well kept.
Cons: The weekday(afternoon) clerk appears to have an attitude problem. The bathroom was exceedingly small.
Okay 4.0
Pros: Location
Cons: Was told had breakfast and did not offer it. The room was old and had a hole in the Wall
Okay 5.0
Pros: Location was perfect for my travels back home.
Cons: I booked this hotel specifically because they said they offered breakfast. I even checked their direct website and it listed breakfast as well as other amenities. None of which were offered. Had I known that prior to booking would have booked elsewhere.
Excellent 10.0
Poor 1.0
Pros: Nothing
Cons: The staff was horrible and there was a lot of discrimination. They were very rude to my guest. They told my guest he couldn’t stay in the room with me and I had two double beds. I rate this experience a negative zero. I will never stay here aga
Okay 5.0
Pros: Location
Cons: False advertising for free breakfast, you can get coffee and juice only!!!
Mediocre 3.0
Pros: We showed up about 2 hours before check-in and they allowed us to get our room early without an extra charge.
Cons: Elevators broke three times during our stay. Floors were never vacuumed in the halls so they stayed dirty. Garbage cans outside overflowing the whole time and a lot of homeless outside.
Okay 5.0
Pros: Not much to relate.
Cons: Service and perks were not withstanding consider its rating and price. No continental breakfast, just coffee. Personnel seemed like they didn't like their job and were not welcoming.
Poor 1.0
Pros: Nothing about this hotel was good.
Cons: Front desk was rude, room was dirty, location was terrible, fridge made buzzing sound entire time, room was moist with dampness.
Poor 1.0
Pros: The parking lot on the way to another hotel
Cons: Cigarette smoke in the rooms(I tried three) before giving up. Bugs in my bed. Feeling of filth in the room
Okay 4.0
Pros: Room was very large
Cons: It’s over run with people that just live there. Didn’t seem very safe
Good 6.0
Pros: The price
Cons: The room felt a bit moist
Poor 1.0
Cons: The overall room was nasty - couch had dirty stains/spots. One of the pillowcases had fresh blood on it. The shower rod was not installed level so curtain slid to other end while taking shower. Tub faucet handle hanging. Will never stay at Wyndim again
Poor 1.0
Pros: Location
Cons: Room smelt like smoke. Staff that checked us in was extremely rude and condescending. I would never go there again because of her.
Good 6.0
Pros: Convenient location and adequate for a short stay.
Good 6.0
Pros: The bed was very comfortable. Under the circumstances Hot Breakfast was not served. Absolutely nothing but coffee and OJ. Something to grab and go would have been appropriated.
Excellent 9.4
Pros: Very helpful staff, clean and spacious bedrooms
Cons: Location small sign off highway
Excellent 10.0
Pros: We loved the hot tub room. Was nice to relax after hiking most of the afternoon. Housekeeping was efficient and room was cleaned great each day. Great price. Location close to a lot of great restaurants and just miles from downtown on a short drive. We were very satisfied. We didn't wake up early enough to try the breakfast.
Cons: Everything was fine
Excellent 8.0
Pros: The price and location were great. The hotel staff was friendly. It was clean.
Cons: The workout room was cramped and had a thermostat locked at 75 degrees.
Good 6.0
Cons: We were disappointed that the hot tub was broken. (Only reason we picked this location)
Okay 4.0
Pros: We appreciated the continental breakfast.
Cons: I was surprised by the lack of cleanliness. It was so humid in the hotel that all the carpets felt wet. There was also pink and black mildew all around the mat in the tub.
Excellent 8.0
Pros: Everything was great except the shower pressure was non existent!
Mediocre 2.8
Pros: Air conditioning worked great.
Cons: First night there was a major fight outside our room. Loud cursing and due to fight, people hitting up against the wall and door (we were in a corner room). When the fight escalated to the point of our actually being concerned for our safety, I called the desk downstairs. It rang and rang, no answer. Police came. Needless to say, many hours before getting back to sleep. Next day,after asking about it, we were advised that it was guests (under a corporate account) and police had escorted them out that night. Also advised, fight had involved furniture being thrown in hallway.We were away from hotel next morning 8-11:15. Husband was in room from 11:15 until 1:00. We both left at 1 and when we returned later the room had not been cleaned. After calling the desk, a very rude desk clerk advised that a sign had been on the door when they came to clean the room and no one could clean the room or change the sheets because they left at 1:00. (Don't know why they didn't come earlier or knock on the door to check about cleaning.) We asked for clean towels at least and got the run around. The clerk even responded after my husband told her how unhappy we were with our stay that, "I hope you won't report this to Corporate." We went to our dinner appointment and when we returned, no towels. I went down to the desk and picked them up myself. Next day, when checking out, we expressed our displeasure with the hotel and service. No apology, no anything. There are several hotels in that area. This is not the service you would expect from a Wyndham, and I can assure you that our business will be going to someone else in the future. (I am contacting Wyndham Corporate.)
Wingate by Wyndham Chattanooga - Chattanooga
Rated #10
8.2
Excellent 8.2
Based on 1,297 reviews
Details
Reviews
C$ 135

Cleanliness
8.4
Comfort
8.4
Facilities
7.8
Location
8.5
Overall
7.8
Overall 7.9 Good
Based on 326 reviews
Cleanliness
8.4
Comfort
8.4
Facilities
7.8
Location
8.5
Overall
7.8
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
2.0
Comfort
6.0
Facilities
6.0
Location
6.0
Overall
4.0
Cleanliness
8.3
Comfort
8.2
Location
8.3
Services
8.2
Staff
8.1
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
7.0
Comfort
8.0
Facilities
3.0
Location
9.0
Overall
5.0
Cleanliness
8.3
Comfort
8.3
Location
8.6
Services
8.3
Staff
8.5
Cleanliness
8.9
Comfort
8.8
Facilities
10.0
Location
8.6
Overall
10.0
Cleanliness
9.2
Comfort
8.8
Facilities
8.5
Location
8.0
Overall
8.0
Cleanliness
8.5
Comfort
8.2
Location
7.9
Services
8.3
Staff
8.6

Excellent 10.0
Pros: It was very clean! Quiet and super friendly, helpful staff. One staff member helped us with our tv remote!! 😊
Cons: Nothing
Excellent 10.0
Pros: Checking experience
Cons: Hotel cleanliness
Excellent 9.0
Pros: Great staff. Great the stay. Awesome pool.
Excellent 10.0
Pros: The pool
Cons: N/a
Excellent 10.0
Pros: Close to airport
Excellent 9.0
Pros: Close to golf course
Excellent 10.0
Pros: Location was great
Cons: Bathroom was little too small
Poor 1.0
Pros: Close proximity from highway
Cons: Not visible from the road. Easy to miss. Room was filthy. Bathroom clearly had not been cleaned after last guest( or two!) returned to front desk and given another room and it too was not clean. Visible dirt on bathroom floor and carpet.
Excellent 10.0
Pros: It was clean, the staff was helpful and we had a good view out our window. The pool area was clean and accessible.
Cons: I did not like the smaller towels in the pool area. I would have preferred the large towel for when I got out and was ready to go back to my room. It was cold after getting out of the pool and the larger towel would have been better.
Poor 1.0
Pros: Cleanliness
Cons: I called in couple of hours before check in and requested a room facing the back and not the front parking lot. I was told at check in there are no rooms facing the back even though the hotel is not full and no apology
Good 6.0
Cons: The room smelled like marijuana so bad
Good 7.0
Pros: It was very clean and a nice hotel. Front desk staff very nice and helpful
Cons: In my room there wasn¿t any bath towels
Good 7.0
Pros: Quiet
Cons: Needs updating.
Good 6.0
Pros: The staff was very nice and helpful. The hotel was also clean and I felt very safe.
Cons: The first room I was given had a broken air conditioner so they moved me to a new room. The next morning when I went to take a shower I found that my new room had no hot water.
Good 7.0
Pros: Fantastic location. Very nice lobby. Overall very well-kept. Lots of restaurants close by.
Cons: Carpet did not appear to be vacuumed. Small pieces of trash and food left on the floor. My child walked up to me with a corn chip, which he had found on the floor in the room. Usually Holiday is cleaner than this.
Okay 5.0
Pros: The location of our room
Cons: The hotel staff were not welcoming or helpful. The sheets were dirty. There was hand prints on bed. Someone near us played loud music all day/night long.
Excellent 10.0
Pros: Very clean. Rooms very spacious. Location was perfect!
Excellent 8.0
Pros: Great Rooms
Cons: Bad Location and dirty.
Excellent 10.0
Pros: Very clean. Beds were very comfortable as well. There was a couple minor cosmetic items that needed repair but nothing major. Overall a very pleasant experience.
Cons: Really the only downside to this hotel is its location. I would have never found it except for gps. It is just off the interstate but down a side road that is not very visible from the main road.
Excellent 8.0
Pros: It was close to the interstate.
Cons: The heating and air unit was not difficult to use, but I couldn’t find a comfortable setting.
Excellent 10.0
Pros: Price and location
Cons: There was no breakfast available
Mediocre 2.0
Pros: The air vent was so dirty, that in 37 degree weather outside we couldn’t even turn on the heater because it smelled so bad. The bathtub molding was also peeling.
Cons: The cleanliness and location were not acceptable to the standards we were promised.
Okay 5.0
Pros: Location
Cons: Staff was unprofessional
Good 7.0
Pros: The hotel was nice and comfortable.
Cons: It was hard to get to the front door from the parking area. Parking on a hill is is never great.
Excellent 9.7
Pros: The walk in shower was my favorite after a long flight it was like my owne personal spa followed by a soft place to rest in the way of a King size comfortable bed. And close to virtually anything you need during your stay, such as: food, entertainment, shopping & within 10 min of the airport
Excellent 8.0
Pros: It was new and clean. Restaurant and bar were good, service very friendly.
Cons: Internet didn't work, dead plug in the wall. The Internet was a significant annoyance for a company that seems to mostly entertain business travel.
Good 7.1
Pros: We loved the staff especially Jade our server in the bar/restaurant. She was amazing and friendly. The room was clean, comfortable and recently updated.
Cons: The reason we paid slightly more for Holiday Inn over other hotels was for the bar and restaurant. The restaurant was out of everything. It had no chicken, no salmon, half the menu was unavailable. The bar only served beer. I don't drink beer. I wanted a nice glass of wine after 10 hours of driving and to go up to my room. We didn't even chance the rest of our meals there. Which was the point of reserving at Holiday Inn. We are driving across the East Coast and we got a different hotel that was $40 cheaper and the room was just as nice with no bar and no restaurant.
Good 6.0
Pros: Easy check in, need comfy
Cons: No parking, room smelled like mold, horrible pillows
Excellent 10.0
Pros: Needed to check my wife in early so I could do business for a few hours and allow her to relax. You could not have been more accommodating. Thank you
Cons: Empty! No dislikes. But, did see several Fall bugs visiting the room. No big deal for us.
Holiday Inn Chattanooga - Hamilton Place - Chattanooga
Rated #11
7.9
Good 7.9
Based on 326 reviews
Details
Reviews
C$ 183

Cleanliness
8.1
Comfort
7.9
Facilities
10.0
Location
8.5
Overall
10.0
Overall 7.9 Good
Based on 156 reviews
Cleanliness
8.1
Comfort
7.9
Facilities
10.0
Location
8.5
Overall
10.0
Cleanliness
7.8
Comfort
7.6
Location
8.5
Services
7.6
Staff
8.7
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.4
Comfort
8.0
Location
8.4
Services
7.8
Staff
8.8
Cleanliness
8.7
Comfort
8.7
Location
9.0
Services
8.7
Staff
9.3
Cleanliness
9.0
Comfort
9.0
Location
9.0
Services
9.3
Staff
8.5
Cleanliness
7.1
Comfort
7.5
Location
8.8
Services
7.1
Staff
7.5

Mediocre 3.0
Pros: Getting off the road after a long day of driving.
Cons: The hotel was not clean. Trash all over the parking lot. People digging in the dumpsters and strewing trash into the parking lot. Hotel smelt like stale air and dampness. Beds were super uncomfortable. Air conditioner did not keep the room cool. Not worth the money. Had we not been so tired we would have just left.
Okay 5.0
Pros: Everyone said the bed and couch were comfortable to sleep on.
Cons: I thought there would be a suite - judging by the photo, there was a wall between the couch and bed. This was NOT true. I had barely 3’ between the pull out couch and bed and there was not a wall. The kitchen had no plates or sponge or dish soap. The room was hot and humid even when set at 72°. We did not have an ice bucket. The people in the rooms on the opposite side of the hallway were smoking rooms so the hallway smelled like musty smoke.
Good 6.0
Pros: Staff was pleasant and helpful.
Cons: Not very clean and no breakfast. No reason there cant be some type of breakfast even if it os just grab and go. There is coffee avail, why not juice and milk? I understand covid hit everyone hard but for what we paid I would expect some type of breakfast.
Okay 4.0
Pros: Honestly not much to be desired. The gentleman working the counter the morning of checkout was nice and personable.
Cons: Not real cleanly, upon arriving I was told we no longer had the room that I had booked forever ago for that night. Beds we had in the “queen” suite were small, room was small, fortunately we only just came in late to get sleep and continue on. Side corridor at stair well exit smelled of marijuana. Certainly would not book this particular hotel again, we have been in much better for the same value.
Excellent 10.0
Pros: The location is great, plenty of parking. The a/c literally goes down to 50 degrees, I of course had it down to 57 at one point. But the point is, the a/c is not lacking. I like the kitchen alot but honestly i'd rather have a stove than the dishwasher because there isn't much you can do with just 2 stove eyes. But atleast the microwave works great. And also has a good full size fridge. The water pressure is good and literally doesn't run out of hot water. Its pretty quite inside. They do provide 1 pack of dishwashing detergent and I recommend using it before using the dishes. The staff always greeted me when entering and leaving, for my whole 5 night stay. It only took like 3 minutes to check in. You only have to be 18 to check in, no security deposit, no hidden fees, no hey we don't have a booking on here for you so we are going to charge you more for a room that is "better". The beds are clean, you can tell they actually clean the whole room very well, except for the mattress in the pull out couch. Also alot of great restaurant locations around, I suggest mellow mushroom and the cheesecake factory. I mean they are doing their best with what they have and I appreciate it, great hotel especially for the price. Would recommend to anyone working with a smaller hotel budget, it was $630 for 5 nights in may 2021.
Cons: Personally I don't like having room service come knocking every morning but for people who do, they only do once a week room service and that is only upon a request. Yes if you need something you can go to the front counter and they will give you anything you need. The pull out couch... was clean and comfy. until you pulled it out. our mattress in it was stained and very nasty and I feel like they just don't really clean then because no one ever uses them here really but they should still clean them anyways. I am glad I didn't need it I just wanted to look at it, kinda regret it but for people looking for a room with one then you might should consider finding a different place or just use your own sheets, I suggest not taking those sheets home either. The bathroom door didn't lock, it was just me and my gf so it didn't matter to us. The bed, yes it was clean, it feels pretty new. But it is hard as a rock. I like soft mattresses so that was really my only big complaint the rest is mostly nit picking. Yes the location is good, but is about a 20-30 minute drive for all of the main attractions people travel for but I really don't mind that because that means less loud families that are there for vacation. Most tourists are generally not considerate when is comes to being quite and don't clean up after themselves so that's a plus on it being further away.
Excellent 10.0
Pros: It¿s not to far from places very clean && nice staff
Cons: Nothing
Mediocre 3.0
Pros: Location was extremely convenient to the interstate
Cons: They were little hairs and little black things on the pillowcase and greasy black fingerprints on both sides of the bathroom door¿ Front desk said they would give me new sheets and pillowcases but couldn¿t get maids to come in because it was so late¿
Excellent 8.0
Pros: the price for the overall experience of the hotel
Cons: no
Good 6.0
Pros: comfortable bed and great pillows
Cons: dirty brown shower head and some cabinets scratched / wear and tear in the room but not bad
Mediocre 3.0
Pros: Hotel was fine. Breaker blew in room and tv went out, and blew up my phone charger in the process. Hotel desk clerk didn’t seem concerned. I messaged the hotel directly and got a scripted response. First and last stay at this hotel.
Cons: Lack of customer service.
Good 6.0
Pros: The staff was nice.
Cons: Air didn't work in one room moved to another and the door did t lock.
Okay 5.0
Pros: Staff was friendly and moved us to better room for second day.
Cons: Funky perfume type smell on third floor like they were trying to cover an odor. Our room had wet carpet and under the sink in the bathroom there was a dirty towel and a dirty pair of mens underwear! Yuck!!
Excellent 10.0
Pros: The Hotel was perfect.
Cons: NOTHING1
Excellent 8.0
Pros: Divided rooms
Cons: Sofa bed was pretty lame
Poor 1.0
Pros: well, online I clicked on the two queen beds, and when we arrived it was one queen and a pull out couch, so we put it on the floor bc of how uncomfortable it was.That was just disgusting and nasty.should be refunded my hard earned money. Glad to check out
Excellent 10.0
Pros: We booked this room last minute and I couldn't have been more pleased. Staff was super friendly, breakfast was great and the room was more spacious than I expected. Our room had a small fridge, stove, and microwave even though we didn't get an upgraded suite.
Good 7.0
Pros: The kitchenette.
Cons: Ice maker leaked.
MainStay Suites Chattanooga - Chattanooga
Rated #12
7.9
Good 7.9
Based on 156 reviews
Details
Reviews
C$ 153

Cleanliness
7.9
Comfort
8.0
Facilities
7.3
Location
8.4
Overall
7.4
Overall 7.8 Good
Based on 2,420 reviews
Cleanliness
7.9
Comfort
8.0
Facilities
7.3
Location
8.4
Overall
7.4
Cleanliness
7.6
Comfort
7.6
Facilities
7.3
Location
7.5
Overall
7.2
Cleanliness
6.8
Comfort
7.4
Facilities
6.8
Location
8.0
Overall
7.1
Cleanliness
7.6
Comfort
7.8
Location
8.3
Services
7.4
Staff
8.1
Cleanliness
8.0
Comfort
8.0
Facilities
7.4
Location
8.5
Overall
7.7
Cleanliness
7.7
Comfort
8.5
Facilities
8.1
Location
9.0
Overall
8.3
Cleanliness
8.0
Comfort
8.1
Location
8.4
Services
7.7
Staff
8.2
Cleanliness
8.0
Comfort
8.2
Facilities
7.1
Location
8.4
Overall
6.8
Cleanliness
8.0
Comfort
8.1
Facilities
6.0
Location
8.6
Overall
6.5
Cleanliness
7.9
Comfort
8.1
Location
8.6
Services
7.8
Staff
8.1

Good 7.0
Pros: Pool
Excellent 8.0
Pros: no breakfast as advertised on website
Cons: room not carpeted
Good 7.0
Pros: Not even a package pastry, very disappointed.
Cons: Hallway was very very dirty.
Okay 4.0
Pros: The staff was very friendly and courteous
Cons: The property is old- it needs upgrading. Small rooms, damp feeling to air conditioner, TV kept freezing up
Poor 1.0
Pros: nothing
Cons: The cleanliness was terrible.There were cocroaches all over the room. Black mold in shower.Holes in the ceiling. the coat rack was falling off the wall.The light fixtures were coming off the wall.The hair dryer mount was coming off the wall.NO breakfast!
Mediocre 3.0
Pros: Location
Cons: Out dated The room had an odor The sink would clog up and also the sink had a huge crack in it… Air Conditioner vent had dust build up Thick.. so it had not been cleaned in a while Pillows seemed old There were stains on the sheets Outside building had a lot of trash laying around
Poor 1.0
Pros: Nothing wasn¿t clean @ all
Cons: Nothing!!!!
Poor 1.0
Pros: FYI
Cons: Everything was wrong with this place... I don¿t expect it to be a 5 star hotel but when you can¿t walk around w/o shoes you know something is wrong. I will never ever ever stay here again
Excellent 8.0
Pros: Room was clean, bed/pillows comfy! Exactly what we needed for the night.
Cons: Advertising continental breakfast and then having just coffee and juice does not seem accurate to me. While continental is light it does normally include sometype of food such as a muffin/roll and fruit. Also, closing said coffee and juice at 9am...
Excellent 10.0
Pros: The bed and pillows were very comfortable.
Cons: I loved everything about the hotel.
Excellent 9.0
Pros: The hotel was very clean and the staff were friendly.
Cons: The check in process could be faster.
Excellent 8.0
Pros: Easy to get to and proximity to restaurants
Cons: The awkward way you have to open the doors
Excellent 9.0
Pros: The room was very clean. The location was close to the freeway.
Cons: The check-in process was a little slow.
Mediocre 2.0
Pros: Location was perfect with proximity to relatives.
Cons: Did not like treatment from staff. They accused patron of having someone else in the room when he did not. There was mold in the bathroom
Good 7.0
Pros: Location to many restaurants.
Cons: Room was very dated but clean.
Excellent 10.0
Pros: Room very well kept, great layout
Cons: Blame covid for the impersonal experience, front desk staff were great, just a shame to have to talk to them through barriers and the limiting of breakfast items in the morning.
Good 7.0
Pros: nothing really
Cons: Grimey
Excellent 10.0
Pros: Close to everything
Cons: No
Okay 4.0
Pros: Location was convenient for my purposes.
Cons: I thought the hotel was a dive.
Excellent 10.0
Pros: Was very fast friendly professional check in. Front desk associate was very friendly.
Cons: Nothing it was a very pleasant stay.
Excellent 10.0
Pros: Great location. Many places nearby for food. Very comfortable bed/pillows. We have stayed here every summer for various years except for 2019 when we were not able to travel our usual route.
Cons: As a senior couple, we requested a first floor room when we made the reservation. When we arrived we got one in the third floor.
Okay 4.0
Pros: The hotel was clean, friendly staff, helpful staff, and not bad for the price.
Cons: The pictures were not the same as what we were expecting. The location said it was super close to The Zoo as we thought it was. Housekeeping did not come by once in our weekend stay. They did however come right away when an alarm went off in an empty roo
Poor 1.0
Pros: The person at the front desk allowed me to leave and gave me a refund when we founf blood on our sheets.
Cons: I've stayed at this hotel numerous times, and it has NEVER been this filthy and unkept.We found blood on our sheets, mildew, large, black sloppy stains in the carpet. Please do not be fooled. This is not longer the 7.0-rated hotel it once was.
Poor 1.0
Cons: Did not stay because of the 100 dollar deposit they wanted but still got charged for it
Mediocre 2.0
Pros: Cheap
Cons: Very dirty. Too many homeless people.
Good 6.0
Pros: The location
Cons: The first room they gave me already had someone in it which was freaky. I wasn't a fan of that.
Poor 1.0
Pros: Location
Cons: Staff was rude and don't and housekeepers are rude and lie
Excellent 10.0
Pros: Everything about this hotel was good, even the TV channels.
Cons: No
Good 6.0
Pros: Location quiet
Cons: It was ok
Okay 5.4
Pros: The staff was very nice and helpful!
Cons: The shower was broken and the sheets were dirty and stained.
Mediocre 3.0
Pros: The water pressure and hot water in the shower.
Cons: Front desk morning lady called my room early in the morning, we were asleep. Started fussing that someone saw us smoking outside our too. We don't smoke. Had to be someone else. Was very upset about that! Won't be back...ever! Bed uncomfortable. Etc...
Mediocre 3.0
Pros: guy at front desk was polite
Cons: No air in room and 100 degrees outside
Mediocre 3.0
Pros: The cable
Cons: The night person could be friendlier, rooms need cleaned especially window and bathroom.
Okay 4.0
Pros: Hotel was overcrowded and noisy.
Cons: No fitness room.
Excellent 10.0
Pros: The breakfast they served was amazing.. It had all the fixings!!!
Cons: We had no complaints.
Good 6.0
Pros: Free actual breKfast, not just a pop tart, it’s close to a shopping center for items you might need or food, and the parking lot is safely lit.
Cons: Wish the beds were more comfortable, they were ok, the Sheets were clean, but the tub had hair in it. Not unclean, just random.
Okay 4.8
Pros: The bed
Cons: I reserved 3 rooms for 2 days. I needed to cancel a room because one of the 3 group members couldn't make it. However, I had to cancel and rebook, which doubled the room price. So I kept the original 3 rooms because it was cheaper and found someone to take the 3rd room. I found a cockroach in my room. one of the other rooms found dog poop. Never staying there again.
Excellent 10.0
Pros: Clean room, large bathroom close to highway. Great location.
Cons: Ice machine in poor location. Possibly move to main floor.
Okay 5.4
Cons: Did not like outdoor entrances to the rooms. There were some people hanging around that made me uncomfortable.
Excellent 10.0
Pros: Great hotel, soft comfortable beds
Cons: Towels are not big enough for the average person
Excellent 8.0
Pros: Very close to several great restaurants.
Excellent 8.5
Pros: Great value for the cost. Very clean, and quite.
Cons: The outdoor access to the rooms allows for smoking on the balcony. I'm not a smoker, and didn't like having to walk through other peoples smoke.
Excellent 10.0
Pros: The bed was very comfortable and the room was very clean! The staff were super friendly and helpful.
Cons: The continental breakfast was bare minimum.
Excellent 8.0
Cons: Only negative about the stay was the curtains don't close so the lights outside shine in all night long. Also the cleaning people try to come in at 9am when you're still asleep.
Good 6.0
Pros: nice staff,pool
Cons: poor breakfast,older rooms that need some work,small bath rooms
Good 7.7
Cons: Cheep non caring breakfast.
Excellent 8.0
Pros: The staff and crew were nice.
Cons: I do not like that the bathrooms didn't have a ventilation duct.
Excellent 9.7
Pros: We were driving from Austin to New York and stopped here for the night. It was very clean and comfortable. Staff was great and friendly. The breakfast area didn't have that many options, however, it was better then others I have stayed at that cost more. We will be staying here on our way back!
Excellent 8.0
Pros: comfortable, quiet, and clean. Very friendly staff.
Okay 5.7
Pros: The bed was comfy. For the price, I guess it ain't so bad.
Cons: Ok first of all, we stayed on the second floor and it felt like it was moving like crazy. The bathtub and tile looked dirty and outdated. The breakfast sucked and if u look behind the front desk, the back where the cleaning crew comes in and out is outragesly dirty. It's horrible. The owner should do something about that.
Good 7.4
Pros: Met my needs,location was good,bed was comfortable.
Cons: Breakfast was missing some items
Good 6.8
Pros: The clerk who checked us in wasn't friendly, but other staff was friendly. Room was clean for the most part. Breakfast was okay. I would stay again for the price we paid through Kayak
Cons: Check in clerk and cheap towels
Good 7.7
Pros: Price.
Cons: Breakfast
Good 6.2
Pros: We liked the pool a lot. Also the wi-fi worked great.
Cons: The rooms were small and not very new. The bathroom was very small and had no fan. The room seemed clean but we found a cigar by the bed. Housekeeping came the first day but did not return on the second day. There was also an apparent shortage of towels.
Good 7.7
Pros: King bed was very comfortable and the bathroom was nice and clean
Cons: Missed out on breakfast because out ended at 9. A hot breakfast is definitely a plus when looking for a hotel to stay at. A breakfast ending at 10 is ideal.
Mediocre 2.5
Pros: The price but you get what u pay for
Cons: It was dirty, you could see dirt on the walls, bathroom floor was sticky and hair in the bathtub. The elevator looked as if it has not been cleaned in 10 years. Honestly discusting.
Mediocre 3.7
Pros: Nothing
Cons: Room wasn't booked when arrived at hotel. Called previously to notify I would getting in a bit late due to a delayed flight. Just horrible experience overall
Mediocre 3.4
Pros: However there were a few things that were good. The bed was comfortable and blankets were comfortable, and I had full control of the air because I like my hotel rooms cold. I purchased my ticket through Kayak.com and got a better deal, so for the price, the hotel wasn't too bad. I
Cons: I went on a road trip with my sister and we stayed at Days Inn. Check in is kind of late in my opinion. It was at 3pm. I had actually booked a room and payed online about a month and a half in advance, on the paper it says that check in was at 11am. So that messed up our whole day. The staff was a little rude as well which I really did not appreciate. When we finally got to our room it smelled really bad! This is a smoke-free hotel and it smelled like smoke and mouth wash. We actually had to open the door and air it out. It took like 2 hours for the smell to go away. The towels in the room were damp and the bathroom was really small. Online it said there was no microwave and there was no mini fridge. We would have saved money by buying food and heating it in the microwave for our meals. So when we got there and saw it we were very surprised and a little irritated. As two college students we try and save money by doing the little things like that. They need to update their website if the microwave and fridge is there.I was a little disappointed with breakfast. They had cereal, different kinds of bread, and a waffle maker. They had oranges that had some green on them, and they had microwavable omelets and thats it. It was also a very small area so people were tripping on each other, there were long lines, and we had to take out food back to our room because there was no place to sit.Disappointing. I was going to stay here again in the summer for 2 nights for a ROADTRIP I was taking with my brother but decided to find a diffrent hotel. I don't recommend this hotel.
Mediocre 2.0
Pros: Leaving
Cons: I didn't appreciate the hotel not having my reservation from Kayak, then charging me for a room after Kayak had already charged me. Third shift is clearly not for the intelligent.
Good 6.0
Pros: The beds were very comfortable
Cons: We booked for four and got towels for two. Went to the desk and was told have to wait for the cleaning crew in an hour. Older room and not very clean
Days Inn by Wyndham Chattanooga/Hamilton Place - Chattanooga
Rated #13
7.8
Good 7.8
Based on 2,420 reviews
Details
Reviews
C$ 110

Cleanliness
8.1
Comfort
8.0
Facilities
4.0
Location
8.6
Overall
7.0
Overall 7.6 Good
Based on 308 reviews
Cleanliness
8.1
Comfort
8.0
Facilities
4.0
Location
8.6
Overall
7.0
Cleanliness
4.0
Comfort
4.0
Facilities
4.0
Location
4.0
Overall
4.0
Cleanliness
7.8
Comfort
7.8
Location
8.3
Services
7.3
Staff
8.3
Cleanliness
8.2
Comfort
8.2
Location
8.8
Services
8.0
Staff
8.5
Cleanliness
8.5
Comfort
8.7
Location
8.9
Services
8.4
Staff
9.1
Cleanliness
8.5
Comfort
7.9
Location
8.9
Overall
10.0
Services
7.9
Cleanliness
7.9
Comfort
7.7
Location
8.2
Services
7.3
Staff
7.6

Excellent 8.0
Pros: Decent room for one night.
Cons: There was no breakfast, only lunch bags with a couple items. The comfort inn near my home has gone back to the buffet, so I'm not sure why it's not company wide.
Okay 4.0
Pros: Close to highway
Cons: Be specific as to what items of this hotel have been effected by COVID! Website touts ¿hot buffet breakfast¿. This was a main consideration for our stay here. We find muffins in a bag¿COMPLETELY UNACCEPTABLE. Update your website with the specific ameni
Okay 5.0
Cons: Could not get the air to cool. Smells moldy
Excellent 9.0
Pros: Excellent location, within walking distance of restaurants, or a few short blocks drive.
Cons: wanted King bed, was offered a double Queen, or could wait about an hour for the king, we opted for the 2 Queen since our plans started within the next hour.
Excellent 9.0
Pros: The nice very tall older man checking me in! Great personality! Clean motel.
Cons: The AC kept freezing up in room 200. Not so comfortable while trying to sleep. Other than that, very decent place to stay.
Excellent 8.0
Pros: Close to shopping and eating
Cons: Its was ok
Excellent 10.0
Poor 1.0
Pros: There were beds and locks on the doors
Cons: The hair dryer did not work. The pillows were small and sad. The ice machine was broken. There was water dripping from the vents all over the hotel. The parking lots were cramped and creepy. The view from our room was an old dilapidated Denny’s and a gas station that still has pay phones. There was a homeless man next to the back door every night smoking weed. The pool is tiny. On our 4th night there were two meth heads having a domestic in the parking lot. On our second night the clerk that checked us in on the first night called our hotel room phone at 2:30 AM and woke my entire family up to ask me when we were going to check in. I will never stay in a comfort suites again.
Excellent 8.0
Pros: Sack Breakfast ok, no protien
Cons: Tv channels not very good. No Fox news
Mediocre 3.0
Pros: Convenient location
Cons: Disappointed overall. Advertised breakfast was embarrassing. Other occupants were extremely noisy (until well after 2 am). Super small "service" elevator was only way to get to 4th floor. Not at all what I'd have expected for the price.
Okay 5.0
Pros: The location was very good
Cons: The room was clean, but the rest of hotel wasn't clean. Elevator, hall should have been cleaned better.
Okay 5.0
Pros: The hotel lobby looked nice. Outside looked nice. Felt safe. Good customers in lobby.
Cons: Room was okay, but the toilet was wobbly and water leaking out. When I told the front desk, they recorded it, but she seemed to imply that corporate simply did not care. They laid off maintenance engineer and were just trying to make do.
Good 7.0
Pros: Comfortable bedding
Cons: NA
Poor 1.0
Pros: Nothing I left and found another hotel
Cons: Everything. Lines were long to get checked in. Elevator didn’t work, room was not clean and overall hotel was old and dirty
Excellent 8.0
Pros: Price
Cons: Older hotel and rooms are dated
Okay 5.0
Cons: I saw bugs in the bathroom.
Mediocre 3.0
Pros: Location
Cons: Did not like the layout. The rooms all faced the lobby and it was to noisy. First room we checked into had a smoke detector beeping so asked for a new room. The bed was very uncomfortable and should be replaced. Not a good property
Poor 1.0
Pros: room was nice, clean
Cons: front desk staff, lady with brown hair and glasses works afternoons is unprofessional, rude, cussing at guest, does not represent your business well.
Excellent 10.0
Pros: VERY QUIET, GOOD TYPE OF PEOPLE. VERY COMFORTABLE bed !
Cons: Curtains did not close all the way. If you're trying to sleep from morning to around 2:00 pm you got Sun beaming through. !
Excellent 8.0
Pros: Location was great, staff was incredibly friendly under extraordinary circumstances, that included no computerized reservation systems, working either their phone or paper notes.
Cons: I stayed at this hotel because of not having power at my home following tornadoes here in Chattanooga. When choosing the hotel, one of the important criteria upon which I made my choice was the availability of free Wi-Fi. Turns out there wasn’t any
Excellent 10.0
Pros: Cleanliness and comfortable beds
Okay 5.0
Pros: room was clean
Cons: We have stayed in this hotel before, and overall condition keeps going downhill. Key card activated lock on side entrance door was broken, so hotel was not secure. We probably will not stay in this hotel again.
Okay 4.0
Pros: Room amenities and cleanliness. Spacious bathroom that provided adequate counter top area for toiletries.
Cons: Front desk clerk was not customer friendly. Coded my room key in error and it wouldn't operate the lock. Re-coded the key card; however, the room was already occupied! Current occupant and I both confronted clerk. He reassigned room with no apologies.
Excellent 10.0
Pros: Loved everything about this hotel.
Cons: No
Excellent 9.0
Pros: Easy access to interstate, but relatively quite area without noisy traffic.
Excellent 10.0
Pros: Very clean
Excellent 10.0
Pros: It's very good quality hotel good attending A+
Excellent 9.0
Pros: price and location
Cons: parking was dark and cramped
Good 7.0
Pros: Good breakfast
Cons: Called maintenance for a knob on the AC but never got it fixed during my stay there. Told front desk twice. Trash was not emptied properly. Needed a channel list for the TV
Good 7.0
Cons: The bathroom had a leak in the ceiling from the room above and leaked onto the commode - that was not fun!!
Poor 1.0
Pros: bed was comfortable, breakfast was okay
Cons: Walls were paper thin. During the night, we heard kids crying, people fighting and doors slamming. The heater banged on and off all night and wouldn't shut off. The fridge made a constant buzzing sound. Worse night of not sleeping in my whole life.
Good 6.0
Pros: Proximity to airport.
Cons: Parking was pretty annoying. You have to park in a garage-type structure and then walk around the building to check in, but there are no sidewalks, so you have to dodge getting hit by cars ripping around blind corners while dragging your luggage.
Okay 4.2
Pros: Convenience to the highway.
Cons: Needs major update and attention. Furniture broken, beds springs worn out, mold spots all over bathroom.
Comfort Inn & Suites - Chattanooga
Rated #14
7.6
Good 7.6
Based on 308 reviews
Details
Reviews
C$ 131

Cleanliness
6.5
Comfort
6.5
Facilities
4.6
Location
7.0
Overall
6.1
Overall 6.2 Good
Based on 356 reviews
Cleanliness
6.5
Comfort
6.5
Facilities
4.6
Location
7.0
Overall
6.1
Cleanliness
5.5
Comfort
5.8
Location
7.3
Services
5.9
Staff
6.4
Cleanliness
6.6
Comfort
5.0
Facilities
6.0
Location
7.3
Overall
6.0
Cleanliness
6.9
Comfort
6.5
Location
7.2
Overall
8.5
Services
6.3
Cleanliness
5.3
Comfort
4.9
Facilities
2.0
Location
5.6
Overall
2.0
Cleanliness
6.6
Comfort
6.9
Location
7.0
Services
6.5
Staff
7.8
Cleanliness
6.4
Comfort
6.3
Location
6.8
Services
6.0
Staff
7.1

Mediocre 2.0
Pros: Location
Cons: Pillows were soft and only two No amenities such as coffee No shampoo or soap
Mediocre 3.0
Pros: Checkin was easy. The young lady, Reesea(sp) was friendly and helpful. The bathroom in our room was remodeled, pity they didn't do the whole room. The room had a fridge, microwave, stove.
Cons: No elevator. The exterior grounds/stairwell was dirty with trash and cigarettes butts. The furniture in our room looked like discarded furniture collected from the side of the road. No ice machine on the grounds. The bed wasn't comfy. Flat pillows. Our non-smoking room smelled like a smoking room. Check out was a nightmare! There was no one at the front desk at 7am and we had to leave. We called customer service and was told to leave our room key cards on the desk which is easily accessible by anyone. We refused as those cards have our credit card information. Wasn't happy with that at all. We were told front desk opens at 7am and it is on the door of the lobby yet no one was there. My suggestion is if you want to recycle key cards, have a drop box for room key cards if staff can't make it to work on time. We advised the customer service representative we will dispute any charge on our credit card as it pertains to checking out.
Mediocre 3.0
Pros: I came to Chattanooga to fill in on a couple shifts at the local nursing home. I like the closeness to town but yet hidden away in its own corner. The room was clean but not like wow! Spotless ya know. Just an average room.
Cons: I worked over night. So sleeping during the day proved difficult. The road noise was so loud, it sounded like the cars were passing by my bed. I slept with ear plugs in to block it out. The bed was hard & uncomfortable. The sheets kept making me itch. I have sensitive skin but id never had that problem before.
Okay 5.0
Pros: The lady at the front desk was nice.
Cons: The place has bugs;shower in my room was broken; also I booked online at a reasonable price then was charged extra once ii arrived the hotel said they don’t know why it’s not advertised online but that’s what they do here idk why cause the whole place had bugs everywhere it’s disgusting and disappointing why pay sooo much and there’s no comfort in being here. Will not be staying again.
Mediocre 3.0
Pros: Seemed safe
Cons: Smelled really bad. Bed was just ok.
Excellent 8.0
Pros: Location
Cons: Roaches
Poor 1.0
Pros: NOTHING
Cons: EVERYTHING
Poor 1.0
Pros: it was relatively clean and neat
Cons: difficult to get to from highway. This was probably the poorest construction of a building I had ever seen. Walls were so thin we could hear noise from multiple rooms. Everything about this hotel was cheap. Felt like $---was too much !!
Poor 1.0
Pros: nothing
Good 7.0
Pros: staff was kind. room was comfortable
Cons: they took a $100 deposit and never gave it back.
Good 6.8
Excellent 10.0
Excellent 9.0
Pros: very nice woman at the front office, gave me a room 1st floor by office
Cons: all was well, normal hotel
Excellent 8.0
Good 6.0
Pros: The service of the office clerk to fix the problem with our first room.
Cons: The first room we got was HORRIBLE. It smelled of smoke (and was supposed to be a non-smoking room), and was filthy. Fortunately the office clerk went out of her way to make sure we ended up with a good room. Had no problem from there on out.
Poor 1.0
Cons: The room was filthy dirty we cleaned the tub so my girlfriend could take a bath that was the reason we got the room to begin with she took a bath and we were out of there in less than 2 hours would be nice to get a refund
Mediocre 2.0
Pros: Great staff awesome people!
Cons: The room has roaches and is disgusting.
Excellent 10.0
Pros: Good job
Cons: No.....it was an excellent job done
Excellent 10.0
Pros:  
Cons:  
Good 6.0
Pros: little kitchenette, good size room, upgraded bath, quiet and off the beaten path.
Cons: The pillows were awful, the TV should be mounted so I can watch it in bed. the recliner chair was broken
Good 6.0
Pros: The room smelled like stale cigarette smoke
Good 6.0
Pros: I like it was close to my church home include area restaurants.
Cons: I didn't like housekeeping haft cleaning.
Excellent 10.0
Pros: I love the area also top floor.
Cons: Enjoyed.
Poor 1.0
Pros: Nice staff
Cons: Dirty carpet, smell of marijuana, seemed unsafe
Okay 5.0
Pros: I like the locations area also cleaned
Cons: I didn't like bugs on the wall .I 00had to hit the bug with my shoe. They never had bugs but spiders normally sometime.It was kind loud talk upstairs.
Mediocre 3.0
Pros: Front desk clerk checking me in was very friendly. Bed and pillows were pretty comfortable.
Cons: My room smelled like cigarette smoke. Sheets had stains. No airport shuttle despite having airport in their name.
Excellent 10.0
Pros: Friendly staff
Cons: They have some critter issues
Mediocre 3.0
Pros: Beds are comfortable
Cons: There were roaches in the kitchen area and the bathroom. The Breakfast only had coffee. They wouldn’t restock the granola bars, muffins, or oatmeal. Their excuse was they were on reorder for everyday I was there, when they could of ran to the stor
Excellent 8.0
Pros: The location is very convenient.
Poor 1.0
Pros: Nothing everyone of the employees and people staying are on meth and heroin housekeepers also place is a mess
Cons: Everything
Excellent 9.0
Pros: Friendly people
Cons: No
Excellent 9.0
Pros: Clean everyone is very nice
Cons: Nothing love everything
Poor 1.0
Pros: Horrible shady hotel! There were people smoking and drinking everywhere. Bad environment!
Cons: Did not like anything at all!
Good 7.0
Pros: Nice and quiet
Poor 1.0
Pros: My husband and I have been staying here the past couple of weeks and the hotel isn't horrible. Just not worth the price.
Cons: Rude & (Somewhat) inattentive staff Dirty Didn't provide what was expected.
Good 7.0
Pros: The employees. They are helpful and willing to work with you to take care of any problem you may have.
Cons: There are some sketchy people here and there. Not sure that some of them are even staying in the hotel. The maintenance man is good with security though. He throws people out that are causing problems.
Excellent 8.0
Pros: close to hospital and airport. Within our budget range and felt it was a safe area. Beds were comfortable and clean.
Cons: no
Poor 1.0
Pros: NOTHING
Cons: ROACHES FILTH THIS IS VERY SAD
Mediocre 3.0
Pros: I like sleep in bed comfortable fix rest cleaning.
Cons: I didn't like under cleaning stayed the was not clean.
Excellent 10.0
Pros: The staff and management are amazing they go above and beyond to help and make u feel at home!!!! Thank you ladies 😘
Poor 1.0
Pros: Nothing, it was dirty! Dirty Socks under the bed, dead bugs laying on the carpet, a worm in the shower and a roach climbing the shower curtain. I TOLD LADY BEHIND THE DESK AT CHECK OUT, ALL SHE SAID WAS, SORRY. IT WAS NASTY, KITCHEN AND REFRIGERATOR.
Cons: nasty!
Mediocre 3.0
Pros: The price of the room.
Cons: The staff member took so long to open the door to check us in. She came to the front barefoot and did not care that we were out there in the cold. Room smelt damp upon arrival. Portable heater blaring. Trip cut short due to roaches
Good 6.0
Pros: Price. Reasonably clean.
Cons: The false advertising. They shouldn’t be able to say they have breakfast based on what they have. Also under ameneties it says “pet friendly” but they tried to charge me $25.
Excellent 10.0
Pros: Every bit of it I coming back
Cons: I don't have any complaints
Okay 5.0
Pros: It was pretty quiet
Cons: The people that was around sometimes people being dropped off and the office was closed they need a contact available
Good 6.0
Pros: Pet friendly room
Cons: No TV in the room
Mediocre 2.0
Pros: Staff was very helpful.
Cons: Where to start? Room smelled like an ash tray and it seemed liked there was a cigarette convention in town as there were no lie 10 people on my floor smoking right outside their room. The room itself was drab and complete with stains. Yuck!
Mediocre 2.0
Pros: Cheap, but still not worth the money.
Cons: Thoroughly infested with bedbugs and roaches. HUGE roaches. They were even crawling around on the sidewalk. Room type I reserved was unavailable because of damage. Poor location. I slept in my car, in a different parking lot. Stay away!!
Good 7.0
Pros: Cleaning
Okay 5.0
Pros: Cheap
Okay 4.0
Pros: The price and location were good.
Cons: We are non-smokers and they gave us a smoking room. Said the hotel was full and didn't have anything else to give us. We were there by 4pm so I was rather skeptical about that claim. The room was dirty and the carpet was stained and filthy.
Mediocre 3.0
Pros: Inexpensive.
Cons: Smelled like fish, dirty, bad location, put me in a room that someone else was already in and smelled like someone was smoking.
Okay 4.0
Pros: the nicest employee! The price! I've always loved the Extended Stays I've stayed at in the past.
Cons: Drug paraphernalia was left in the room once again. We brought it to one of the rude girls attention at the front desk, and all she said "well there are crazy people that stay here".
Okay 5.0
Pros: Not much. Staff was friendly, bathroom smelled of urine. Only 1 roll of toilet paper, enough towels for one person only. It did what I booked the room for, to sleep.
Cons: Although I know it is an extended stay hotel, there seemed to be quite a few unsavory people there. The advertising of free breakfast is a farce (coffee and granola bar).
Mediocre 2.0
Pros: Nothing.
Cons: I didn't like the fact that someone had been shaving and left a sink full of their hair in the bathroom, which makes me wonder did housekeeping even clean the room properly? Also half of the lights didn't work, and also no trash can.
Okay 5.0
Pros: Nice clean bed.
Cons: The room we stayed in needed quite a bit of maintenance.
Okay 5.0
Pros:  
Okay 5.0
Pros: The location of the hotel was the best.
Cons: The plumbing was horrible. The sink and shower did not drain and the toilet would not completely flush.
Okay 4.0
Pros: Very close to airport.
Cons: The room had roaches also the toilet was filled with human waste .
Mediocre 2.5
Pros: then they had the netve to dismantle the stairs while we were trying to drag ourselves out of there.
Cons: We had your rude staff. Horrible policy of forcing the client to come to the front desk for everything. The general unsafe broken natural of the hotel
Okay 4.0
Pros: person at desk was friendly and helpful. Did not make up for the rest
Cons: roaches in the room, also smelled moldy. Sheets were dirty and not changed from previous stay. Wish I read the other reviews before staying here, this place was terrible
Extended Stay America Suites - Chattanooga - Airport - Chattanooga
Rated #15
6.2
Good 6.2
Based on 356 reviews
Details
Reviews
C$ 115

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