Recent Reviews
- All reviews
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- Neutral
- Negative
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10.0
Perfect
Pros: Sam was extremely helpful and made the pickup and drop off experiences the best I have ever had from a car rental company. The car was excellent. Even though enterprise is listed as an off airport shuttle in Bismarck, it is not. It’s located in baggage claim and the cars are right outside the door.
Cons: Nothing. The pickup and drop off were both very quick and everything went smoothly.
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10.0
Pros: The front counter person was very good
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10.0
Pros: Easy to rent in Bismarck and drop off in Fargo.
Cons: A bit expensive.
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2.0
Kayak I would appreciate a call and some help with this situation.
Pros: Nothing,
Cons: I was not able to get the rental because someone stole my credit card before I got to Bismarck, ND. I had my license, but no credit card. It was a huge mess and I am hoping Kayak will not be charging me for this. It was bad enough that my Dad had just died, but the lack of vehicle has been a hardship for me and my sons. Please call me at 208-860-0611 so we can correct whatever needs to be done. I WAS NOT ABLE TO RENT THE VEHICLE. Please check with Enterprise manager in Bismarck ND, he will verify this informstion. I will still need to rent within the next week. Whether or not I will use your services again will depend on your response. It was an unfortunate experience.
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10.0
Rent away from the airport o
Pros: Accidentally rented from an off site location. Was a $7 taxi ride. Worth every dollar. Really good employees and paid half the price. Worth it and will always go there from now on
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2.0
No shuttle to the airport
Pros: Great upgrade
Cons: No shuttle to the airport, seemed disorganized, I'm used to renting with National maybe enterprise could take some pointers from them! They did not make things clear, no unlimited mileage! The whole experience seemed like a scam to rip you off..
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10.0
Service
Pros: I will use Enterprise next time, no matter the location. I was slightly over on mileage and he did not charge me $0.25/mile.
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4.8
Understaffed
Pros: The car was pretty good
Cons: Whoever manages this place needs to hire more people so when flights get delayed the poor counter person doesn't get slammed. This is North Dakota. In Winter. Flights will get delayed and it's unfair to everyone to have one single person working the desk and 30 people waiting in line from 3 flights. Enterprise is generally a pretty good franchise but this one really needs to hire more people, as does the airport.
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10.0
Pros: Excellent service, superb car
Cons: Liked everything!!
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10.0
Fantastic
Pros: Everything was great. Service, vehicle, and the ease of getting in and out of the car after getting off a long flight.
Cons: There wasn't anything that displeased me with my rental experience.
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10.0
smooth operation
Pros: No hassle and good value.
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10.0
Pros: It drove smooth with no problems
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10.0
Perfect
Pros: Sam was extremely helpful and made the pickup and drop off experiences the best I have ever had from a car rental company. The car was excellent. Even though enterprise is listed as an off airport shuttle in Bismarck, it is not. It’s located in baggage claim and the cars are right outside the door.
Cons: Nothing. The pickup and drop off were both very quick and everything went smoothly.
review from
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10.0
Pros: The front counter person was very good
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10.0
Pros: Easy to rent in Bismarck and drop off in Fargo.
Cons: A bit expensive.
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10.0
Rent away from the airport o
Pros: Accidentally rented from an off site location. Was a $7 taxi ride. Worth every dollar. Really good employees and paid half the price. Worth it and will always go there from now on
review from
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10.0
Service
Pros: I will use Enterprise next time, no matter the location. I was slightly over on mileage and he did not charge me $0.25/mile.
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10.0
Pros: Excellent service, superb car
Cons: Liked everything!!
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10.0
Fantastic
Pros: Everything was great. Service, vehicle, and the ease of getting in and out of the car after getting off a long flight.
Cons: There wasn't anything that displeased me with my rental experience.
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10.0
smooth operation
Pros: No hassle and good value.
review from
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10.0
Pros: It drove smooth with no problems
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2.0
Kayak I would appreciate a call and some help with this situation.
Pros: Nothing,
Cons: I was not able to get the rental because someone stole my credit card before I got to Bismarck, ND. I had my license, but no credit card. It was a huge mess and I am hoping Kayak will not be charging me for this. It was bad enough that my Dad had just died, but the lack of vehicle has been a hardship for me and my sons. Please call me at 208-860-0611 so we can correct whatever needs to be done. I WAS NOT ABLE TO RENT THE VEHICLE. Please check with Enterprise manager in Bismarck ND, he will verify this informstion. I will still need to rent within the next week. Whether or not I will use your services again will depend on your response. It was an unfortunate experience.
review from
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2.0
No shuttle to the airport
Pros: Great upgrade
Cons: No shuttle to the airport, seemed disorganized, I'm used to renting with National maybe enterprise could take some pointers from them! They did not make things clear, no unlimited mileage! The whole experience seemed like a scam to rip you off..
review from
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4.8
Understaffed
Pros: The car was pretty good
Cons: Whoever manages this place needs to hire more people so when flights get delayed the poor counter person doesn't get slammed. This is North Dakota. In Winter. Flights will get delayed and it's unfair to everyone to have one single person working the desk and 30 people waiting in line from 3 flights. Enterprise is generally a pretty good franchise but this one really needs to hire more people, as does the airport.
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