San Antonio car rentals

1 location in San Antonio

╳

Alamo reviews

Car rental locations

Alamo

Locations in San Antonio

9559 Airport Blvd

+1 210 640 4939

Monday	00:00 - 23:59
Tuesday	00:00 - 23:59
Wednesday	00:00 - 23:59
Thursday	00:00 - 23:59
Friday	00:00 - 23:59
Saturday	00:00 - 23:59
Sunday	00:00 - 23:59

Overall

8.6
Cleanliness

8.9
Comfort

8.8
Pick-up/Drop-off

8.7
Value for money

8.6

Recent reviews

10.0 Excellent

28 Jul. 2018

Easy Rental

Pros: All went well, no surprises.

Cons: I bought insurance at time of rental. Make sure you understand who the insurance is with. I thought it was from rental company but it was not and coverage is not the same.

3.2 Mediocre

11 Aug. 2018

Cons: Actual cost was much higher than advertised

10.0 Excellent

30 May 2019

Pros: pickup and drop off was very quick and ez

Cons: the van was not available the day i needed to start. so have more of the popular cars

3.6 Mediocre

16 Jun. 2019

Cons: To start charge the client the price advertised, do not hide all the extra fees.

5.2 Okay

11 Nov. 2019

Cons: Staff ignored Kayak rate and tried to bill me and additional $100. It wasn't until I almost got the car that they corrected it. Took an additional 20 minutes to do so.

10.0 Excellent

11 Jul. 2016

Pros: Vehicle was ready, service expedient

Cons: Nothing

10.0 Excellent

18 Jul. 2016

Best value I've gotten in a long time

Pros: Met our needs 100% and we even got a refund because we turned it in early. The car was clean, reliably well maintained and comfortable.

5.6 Okay

17 Aug. 2016

Alamo office closed at night, not 24/7

Pros: There were 7 people in line ahead of us for 1 customer service person, and he managed to process all of us very efficiently. However, he was a National customer service agent handling Alamo reservations.

Cons: We arrived late due to a delayed flight. The Alamo office, which is supposed to be 24/7, was closed and its reservations were being handled by the National office. 3 rental companies total were being handled by the 1 person in the National office, so the line was really long.

8.0 Excellent

22 Aug. 2016

Reservation system issues

Pros: Good customer service

Cons: Reservation system was down and couldn't read credit card.

9.6 Excellent

30 Aug. 2016

Cons: Pick up area is having computer issues. Staff were very good. Drop off was good.

Rated #2

National

8.0 Excellent (885 reviews)

1 location in San Antonio

╳

National reviews

Car rental locations

National

Locations in San Antonio

9559 Airport Blvd

+1 210 640 4939

Monday	00:00 - 23:59
Tuesday	00:00 - 23:59
Wednesday	00:00 - 23:59
Thursday	00:00 - 23:59
Friday	00:00 - 23:59
Saturday	00:00 - 23:59
Sunday	00:00 - 23:59

All National reviews

National reviews in San Antonio

Recent reviews

All reviews
Positive
Neutral
Negative

Find reviews that mention:

customer service

credit card

car was clean

car available

quick and easy

great car

great experience

easy drop

staff was helpful

mandatory insurance

great service

great price

10.0

Pros: The easiness of selecting the car and how you can just keep going!

Reviewed Nov. 2017

review from
10.0

Quick and easy!

Pros: Staff was great and friendly, very fast and efficient to get in and get out.

Cons: Maybe have smaller fuel efficient cars?

Reviewed Mar. 2017

review from
9.6

Cons: The right rear tire was very low and should have been checked out.

Reviewed Oct. 2016

review from
6.4

Okay Service

Pros: Quick pick up, no long lines.

Cons: Even though the gas tank was full and the turn in clerk said we were good, I still got charged for gas. This is the second time this has happened.

Reviewed Apr. 2016

review from

10.0

Pros: The easiness of selecting the car and how you can just keep going!

Reviewed Nov. 2017

review from
10.0

Quick and easy!

Pros: Staff was great and friendly, very fast and efficient to get in and get out.

Cons: Maybe have smaller fuel efficient cars?

Reviewed Mar. 2017

review from
9.6

Cons: The right rear tire was very low and should have been checked out.

Reviewed Oct. 2016

review from

6.4

Okay Service

Pros: Quick pick up, no long lines.

Cons: Even though the gas tank was full and the turn in clerk said we were good, I still got charged for gas. This is the second time this has happened.

Reviewed Apr. 2016

review from

Rated #3

E-Z Rent-A-Car

7.7 Good (120 reviews)

1 location in San Antonio

╳

E-Z Rent-A-Car reviews

Car rental locations

E-Z Rent-A-Car

Locations in San Antonio

9559 Airport Blvd

+1 210 340 1046

Monday	06:00 - 23:59
Tuesday	06:00 - 23:59
Wednesday	06:00 - 23:59
Thursday	06:00 - 23:59
Friday	06:00 - 23:59
Saturday	06:00 - 23:59
Sunday	06:00 - 23:59

All E-Z Rent-A-Car reviews

E-Z Rent-A-Car reviews in San Antonio

Recent reviews

All reviews
Positive
Neutral
Negative

9.6

Pros: Everything went well from pickup to drop-off.

Cons: At SAT Airport, could not find E-Z Rent-A-Car. Called and was directed to Advantage Rent A Car. There were no signs showing where to go.

Reviewed Oct. 2019

review from
7.6

Pros: Car was good and clean

Cons: When I placed the reservation I reserved the suv like Toyota Rava, they did not have any suvs there when I got there, they gave me an economy car, that’s not what I requested or wanted. I wanted the bigger vehicle so that everyone in my party would not feel tight in the vehicle. I will not use the

Reviewed Sep. 2019

review from
6.4

Pros: That i got a car

Cons: They could of given me a car that is more similar to what i asked for

Reviewed Aug. 2019

review from
10.0

Cons: Super fast and friendly customer services. Easy return process, will definitely rent a car from here again.

Reviewed Jul. 2019

review from
10.0

Pros: employees were so friendly, and the process was simple. The car was clean and smelled nice. The two gentlemen at the counter handled an angry customer very well, never raised their voices, and did all they could to accommodate him, even though he was never happy.

Cons: Nothing. Everything was great!

Reviewed Jul. 2019

review from
9.2

Pros: Everything was a breeze.

Reviewed Jul. 2019

review from
10.0

Pros: The staff was very friendly and helpful.

Reviewed Mar. 2019

review from
4.4

Pros: Staff was friendly and quick

Cons: DOUBLE CHARGE, WILL NOT RENT AGAIN. I rented the car and pre-paid for car rental and insurance. A few days later I was charged with a supplemental insurance, which I supposedly agreed to at the counter. I specifically confirmed that everything was pre-paid and there were no further charges.

Reviewed Mar. 2019

review from
10.0

Pros: It was easy and economical.

Cons: The full coverage insurance was a little hard to understand because it was by a separate company and paid separately online. But the person at the desk walked me through it. I’d use them again :-)

Reviewed Feb. 2019

review from
5.2

Pros: Everything except $198 in hidden fees was good.

Cons: Upfront cost about how much the rental is going to be at pickup.

Reviewed Feb. 2019

review from
4.4

Pros: Pick up was easy and the staff were friendly. Same with the drop off.

Cons: Signage to where to pick up car.

Reviewed Jan. 2019

review from
8.8

Pros: The ease of pick up and drop off are appreciated. The opportunity and easy process of upgrading was also a plus.

Cons: The first gentleman we dealt with in the garage seemed in a hurry and a little impatient. It was 9 pm and we should all practice patience at that time.

Reviewed Jan. 2019

review from

9.6

Pros: Everything went well from pickup to drop-off.

Cons: At SAT Airport, could not find E-Z Rent-A-Car. Called and was directed to Advantage Rent A Car. There were no signs showing where to go.

Reviewed Oct. 2019

review from
10.0

Cons: Super fast and friendly customer services. Easy return process, will definitely rent a car from here again.

Reviewed Jul. 2019

review from
10.0

Pros: employees were so friendly, and the process was simple. The car was clean and smelled nice. The two gentlemen at the counter handled an angry customer very well, never raised their voices, and did all they could to accommodate him, even though he was never happy.

Cons: Nothing. Everything was great!

Reviewed Jul. 2019

review from
9.2

Pros: Everything was a breeze.

Reviewed Jul. 2019

review from
10.0

Pros: The staff was very friendly and helpful.

Reviewed Mar. 2019

review from
10.0

Pros: It was easy and economical.

Cons: The full coverage insurance was a little hard to understand because it was by a separate company and paid separately online. But the person at the desk walked me through it. I’d use them again :-)

Reviewed Feb. 2019

review from
8.8

Pros: The ease of pick up and drop off are appreciated. The opportunity and easy process of upgrading was also a plus.

Cons: The first gentleman we dealt with in the garage seemed in a hurry and a little impatient. It was 9 pm and we should all practice patience at that time.

Reviewed Jan. 2019

review from

7.6

Pros: Car was good and clean

Cons: When I placed the reservation I reserved the suv like Toyota Rava, they did not have any suvs there when I got there, they gave me an economy car, that’s not what I requested or wanted. I wanted the bigger vehicle so that everyone in my party would not feel tight in the vehicle. I will not use the

Reviewed Sep. 2019

review from

6.4

Pros: That i got a car

Cons: They could of given me a car that is more similar to what i asked for

Reviewed Aug. 2019

review from
4.4

Pros: Staff was friendly and quick

Cons: DOUBLE CHARGE, WILL NOT RENT AGAIN. I rented the car and pre-paid for car rental and insurance. A few days later I was charged with a supplemental insurance, which I supposedly agreed to at the counter. I specifically confirmed that everything was pre-paid and there were no further charges.

Reviewed Mar. 2019

review from
5.2

Pros: Everything except $198 in hidden fees was good.

Cons: Upfront cost about how much the rental is going to be at pickup.

Reviewed Feb. 2019

review from
4.4

Pros: Pick up was easy and the staff were friendly. Same with the drop off.

Cons: Signage to where to pick up car.

Reviewed Jan. 2019

review from

From C$ 42/day

Rated #4

Hertz

6.2 Good (169 reviews)

9 locations in San Antonio

╳

Hertz reviews

Car rental locations

Hertz

Locations in San Antonio

101 Bowie

+1 210 225 3676

Monday	09:00 - 16:00
Tuesday	09:00 - 16:00
Wednesday	09:00 - 16:00
Thursday	09:00 - 16:00
Friday	09:00 - 16:00
Saturday
Sunday

10219 Culebra Road

+1 210 520 0451

Monday	08:00 - 16:00
Tuesday	08:00 - 16:00
Wednesday	08:00 - 16:00
Thursday	08:00 - 16:00
Friday	08:00 - 16:00
Saturday
Sunday

12836 San Pedro Avenue

+1 210 403 2779

Monday	07:30 - 18:00
Tuesday	07:30 - 18:00
Wednesday	07:30 - 18:00
Thursday	07:30 - 18:00
Friday	07:30 - 18:00
Saturday	09:00 - 12:00
Sunday

1335 Ne Loop 410

+1 210 650 3156

Monday	08:00 - 17:00
Tuesday	08:00 - 17:00
Wednesday	08:00 - 17:00
Thursday	08:00 - 17:00
Friday	08:00 - 17:00
Saturday	09:00 - 12:00
Sunday

5714 Loop 410 West,suite 400

+1 210 523 8850

Monday	08:00 - 17:00
Tuesday	08:00 - 17:00
Wednesday	08:00 - 17:00
Thursday	08:00 - 17:00
Friday	08:00 - 17:00
Saturday	09:00 - 12:00
Sunday

5886 Dezavala Road

+1 210 558 7639

Monday	08:00 - 17:00
Tuesday	08:00 - 17:00
Wednesday	08:00 - 17:00
Thursday	08:00 - 17:00
Friday	08:00 - 17:00
Saturday	09:00 - 12:00
Sunday

602 Military Dr

+1 210 928 0024

Monday	08:00 - 17:00
Tuesday	08:00 - 17:00
Wednesday	08:00 - 17:00
Thursday	08:00 - 17:00
Friday	08:00 - 17:00
Saturday	09:00 - 12:00
Sunday

9207 San Pedro

+1 210 541 0868

Monday	08:00 - 17:00
Tuesday	08:00 - 17:00
Wednesday	08:00 - 17:00
Thursday	08:00 - 17:00
Friday	08:00 - 17:00
Saturday	09:00 - 12:00
Sunday

9559 Airport Blvd

+1 210 714 9927

Monday	08:00 - 20:00
Tuesday	08:00 - 20:00
Wednesday	08:00 - 20:00
Thursday	08:00 - 20:00
Friday	08:00 - 20:00
Saturday	09:00 - 16:00
Sunday	08:00 - 20:00

Overall

6.0
Cleanliness

6.7
Comfort

6.6
Pick-up/Drop-off

5.4
Value for money

6.3

Recent reviews

2.0 Mediocre

25 Dec. 2015

Cons: The staff at the Love Field Hertz branch are rude and disrespectful. I generally rent from Enterprise, but went with cheaper price this time. You get what you pay for. Needless to say I am dissapointed with the quality of their customer service.

8.0 Excellent

31 Dec. 2015

Cons: I booked the rental through kayak and I didn't see anything about hertz looking at your credit. I will never use hertz

10.0 Excellent

5 Jan. 2016

It was a great fist time experience I would defini

Pros: I drove an awesome gas saver the toyata ride when very smooth awesome, loved. Thank kayak for an great rental deal on the car

Cons: I like everything no complaints what so ever

10.0 Excellent

5 Mar. 2016

Great company to rent from

Pros: Service and speed

Cons: Interior was dirty

4.0 Okay

6 Mar. 2016

Costly Confusion!

Cons: When we arrived at the San Antonio airport, I was told our rental was not at the airport but at another site. My fault for missing that detail. The Hertz agent at the airport said it would cost 4x more to rent at the airport. We decided to take a taxi to the site. Much to our surprise, the agent gave us an outdated map with address of the location. They had moved so we went to the wrong address and finally called to get the right address $40 later. Disappointing way to start our vacation. We were hit with extra costs that were not explained clearly. Not a good deal. Don't plan to go with Hertz again!

3.2 Mediocre

15 Mar. 2016

Bucket of Bolts

Pros: good gas milage

Cons: car was filthy when picked up

6.8 Good

8 Apr. 2016

Cons: Tulsa drop off is a address that's no longer vaild

2.0 Mediocre

10 Apr. 2016

San Antonio Airport Hertz closed noon Saturdays

Cons: The Hertz site was closed by the time our flight arrived noon Saturday. Told it would be open when we arrived - all day supposedly. What a mess!!

10.0 Excellent

11 Apr. 2016

Good Experience

Pros: Renting the car went very smooth. First I confirmed the car online the type of car, where we'll pick it up & drop off. The price, and any other things I wanted. This was easy fairly fast I got a confirmation #. I went picked up the car was great. Went easy, fairly fast & I was on my way. I had to extend the rental for a day that was easy & dropping it off was also easy. So the whole experience was very good. I would rent a car this way again.

Cons: Don't have any big complaint the only thing I didn't like was trying to find the place was confusing. They have a big sign that says "return rentals" yet it is also where you go in the office to rent the cars. We drove around for 10-15 min when he finally asked someone & we found out it was the entrance too.

8.0 Excellent

12 Apr. 2016

I Got Exactly what I Expected

Pros: Easy pick up. Easy drop off Car very clean.

Cons: Tried to "up sale" me too much.

Rated #5

Enterprise

7.6 Good (75 reviews)

29 locations in San Antonio

╳

Enterprise reviews

Car rental locations

Enterprise

Locations in San Antonio

10150 Mcallister Fwy

+1 210 377 1716

Monday	08:00 - 17:00
Tuesday	08:00 - 17:00
Wednesday	08:00 - 17:00
Thursday	08:00 - 17:00
Friday	08:00 - 17:00
Saturday	09:00 - 13:00
Sunday	09:00 - 13:00

10703 Sw Loop 410

+1 210 924 3400

Monday	08:00 - 17:00
Tuesday	08:00 - 17:00
Wednesday	08:00 - 17:00
Thursday	08:00 - 17:00
Friday	08:00 - 17:00
Saturday	09:00 - 13:00
Sunday	09:00 - 13:00

10718 Potranco Rd, #104

+1 210 681 2567

Monday	08:00 - 17:00
Tuesday	08:00 - 17:00
Wednesday	08:00 - 17:00
Thursday	08:00 - 17:00
Friday	08:00 - 17:00
Saturday	09:00 - 13:00
Sunday	09:00 - 13:00

11238 N Interstate 35

+1 210 599 3122

Monday	08:00 - 17:00
Tuesday	08:00 - 17:00
Wednesday	08:00 - 17:00
Thursday	08:00 - 17:00
Friday	08:00 - 17:00
Saturday	09:00 - 13:00
Sunday	09:00 - 13:00

11720 Culebra Rd

+1 210 520 2897

Monday	08:00 - 17:00
Tuesday	08:00 - 17:00
Wednesday	08:00 - 17:00
Thursday	08:00 - 17:00
Friday	08:00 - 17:00
Saturday	09:00 - 13:00
Sunday	00:00 - 00:00

13303 Nacogdoches Rd

+1 210 590 8660

Monday	08:00 - 17:00
Tuesday	08:00 - 17:00
Wednesday	08:00 - 17:00
Thursday	08:00 - 17:00
Friday	08:00 - 17:00
Saturday	09:00 - 12:00
Sunday	09:00 - 13:00

13526 W Interstate 10

+1 210 558 3218

Monday	08:00 - 17:00
Tuesday	08:00 - 17:00
Wednesday	08:00 - 17:00
Thursday	08:00 - 17:00
Friday	08:00 - 17:00
Saturday	09:00 - 13:00
Sunday	09:00 - 13:00

1418 Se Military Dr

+1 210 924 3400

Monday	08:00 - 17:00
Tuesday	08:00 - 17:00
Wednesday	08:00 - 17:00
Thursday	08:00 - 17:00
Friday	08:00 - 17:00
Saturday	09:00 - 13:00
Sunday	09:00 - 13:00

15695 San Pedro Avenue

+1 210 253 2655

Monday	08:00 - 17:00
Tuesday	08:00 - 17:00
Wednesday	08:00 - 17:00
Thursday	08:00 - 17:00
Friday	08:00 - 17:00
Saturday	09:00 - 13:00
Sunday	09:00 - 13:00

20935 Us Highway 281 N

+1 210 253 2655

Monday	08:00 - 17:00
Tuesday	08:00 - 17:00
Wednesday	08:00 - 17:00
Thursday	08:00 - 17:00
Friday	08:00 - 17:00
Saturday	09:00 - 13:00
Sunday	09:00 - 13:00

2122 Broadway St

+1 210 359 6524

Monday	08:00 - 17:00
Tuesday	08:00 - 17:00
Wednesday	08:00 - 17:00
Thursday	08:00 - 17:00
Friday	08:00 - 17:00
Saturday	09:00 - 13:00
Sunday	00:00 - 00:00

2230 Ne Loop 410

+1 210 590 8660

Monday	08:00 - 17:00
Tuesday	08:00 - 17:00
Wednesday	08:00 - 17:00
Thursday	08:00 - 17:00
Friday	08:00 - 17:00
Saturday	09:00 - 13:00
Sunday	00:00 - 00:00

2235 N.w. Loop 410

+1 210 979 9342

Monday	08:00 - 17:00
Tuesday	08:00 - 17:00
Wednesday	08:00 - 17:00
Thursday	08:00 - 17:00
Friday	08:00 - 17:00
Saturday	09:00 - 12:00
Sunday	00:00 - 00:00

236 S Ww White Rd

+1 210 359 6524

Monday	08:00 - 17:00
Tuesday	08:00 - 17:00
Wednesday	08:00 - 17:00
Thursday	08:00 - 17:00
Friday	08:00 - 17:00
Saturday	09:00 - 13:00
Sunday	00:00 - 00:00

2539 Marshall Rd

+1 210 253 2655

Monday	08:00 - 17:00
Tuesday	08:00 - 17:00
Wednesday	08:00 - 17:00
Thursday	08:00 - 17:00
Friday	08:00 - 17:00
Saturday	09:00 - 13:00
Sunday	09:00 - 13:00

3103 Sw Military Dr

+1 210 924 3400

Monday	08:00 - 17:00
Tuesday	08:00 - 17:00
Wednesday	08:00 - 17:00
Thursday	08:00 - 17:00
Friday	08:00 - 17:00
Saturday	09:00 - 13:00
Sunday	09:00 - 13:00

5139 N. Loop 1604 Suite 100

+1 830 755 5009

Monday	08:00 - 17:00
Tuesday	08:00 - 17:00
Wednesday	08:00 - 17:00
Thursday	08:00 - 17:00
Friday	08:00 - 17:00
Saturday	09:00 - 13:00
Sunday	09:00 - 13:00

5202 Fredericksburg Rd

+1 210 979 9342

Monday	08:00 - 17:00
Tuesday	08:00 - 17:00
Wednesday	08:00 - 17:00
Thursday	08:00 - 17:00
Friday	08:00 - 17:00
Saturday	09:00 - 12:00
Sunday	00:00 - 00:00

5245 Sw Loop 410

+1 210 673 8989

Monday	08:00 - 17:00
Tuesday	08:00 - 17:00
Wednesday	08:00 - 17:00
Thursday	08:00 - 17:00
Friday	08:00 - 17:00
Saturday	09:00 - 13:00
Sunday	00:00 - 00:00

5720 Bandera Rd. #20b

+1 210 521 7822

Monday	08:00 - 17:00
Tuesday	08:00 - 17:00
Wednesday	08:00 - 17:00
Thursday	08:00 - 17:00
Friday	08:00 - 17:00
Saturday	09:00 - 13:00
Sunday	09:00 - 13:00

6318 San Pedro Ave

+1 210 308 7327

Monday	08:00 - 17:00
Tuesday	08:00 - 17:00
Wednesday	08:00 - 17:00
Thursday	08:00 - 17:00
Friday	08:00 - 17:00
Saturday	09:00 - 13:00
Sunday	00:00 - 00:00

6645 Poss Rd

+1 210 521 7822

Monday	08:00 - 17:00
Tuesday	08:00 - 17:00
Wednesday	08:00 - 17:00
Thursday	08:00 - 17:00
Friday	08:00 - 17:00
Saturday	09:00 - 13:00
Sunday	09:00 - 13:00

7129 Nw Loop 410

+1 210 521 7822

Monday	08:00 - 17:00
Tuesday	08:00 - 17:00
Wednesday	08:00 - 17:00
Thursday	08:00 - 17:00
Friday	08:00 - 17:00
Saturday	09:00 - 13:00
Sunday	09:00 - 13:00

808 S Saint Marys St

+1 210 924 3400

Monday	08:00 - 17:00
Tuesday	08:00 - 17:00
Wednesday	08:00 - 17:00
Thursday	08:00 - 17:00
Friday	08:00 - 17:00
Saturday	09:00 - 13:00
Sunday	09:00 - 13:00

8333 W Interstate 10

+1 210 979 9342

Monday	08:00 - 17:00
Tuesday	08:00 - 17:00
Wednesday	08:00 - 17:00
Thursday	08:00 - 17:00
Friday	08:00 - 17:00
Saturday	09:00 - 12:00
Sunday	00:00 - 00:00

8425 Bandera Rd Ste 180

+1 210 520 2897

Monday	08:00 - 17:00
Tuesday	08:00 - 17:00
Wednesday	08:00 - 17:00
Thursday	08:00 - 17:00
Friday	08:00 - 17:00
Saturday	09:00 - 13:00
Sunday	00:00 - 00:00

9238 N Loop 1604 W

+1 210 520 2897

Monday	08:00 - 17:00
Tuesday	08:00 - 17:00
Wednesday	08:00 - 17:00
Thursday	08:00 - 17:00
Friday	08:00 - 17:00
Saturday	09:00 - 13:00
Sunday	00:00 - 00:00

9559 Airport Blvd

+1 210 640 4966

Monday	07:00 - 23:45
Tuesday	07:00 - 23:45
Wednesday	07:00 - 23:45
Thursday	07:00 - 23:45
Friday	07:00 - 23:45
Saturday	07:00 - 23:45
Sunday	07:00 - 23:45

9999 W Ih 10

+1 210 558 3218

Monday	08:00 - 17:00
Tuesday	08:00 - 17:00
Wednesday	08:00 - 17:00
Thursday	08:00 - 17:00
Friday	08:00 - 17:00
Saturday	09:00 - 13:00
Sunday	09:00 - 13:00

Overall

7.4
Cleanliness

7.8
Comfort

8.0
Pick-up/Drop-off

7.1
Value for money

7.5

Recent reviews

8.8 Excellent

4 Nov. 2016

Great, friendly, helpful customer service

Pros: Friendly, helpful, efficient staff Convenient location

Cons: Insurance rates

8.0 Excellent

22 Nov. 2016

Cons: They didn't have the car I reserved and substituted it with a Van. I found that the rental was not at the airport and ended up charging me twice as much. It went from $42 to $89 per day.

10.0 Excellent

12 Mar. 2017

No hassle rental

Pros: Got the car I needed for the week (size, fuel economy), rental process was smooth with no issues.

2.0 Mediocre

11 Mar. 2019

Pros: I wasn't able to rent from them because they called me shortly before my pickup time and informed me that they didn't have an SUV (that I requested) available.

Cons: Having the car you reserved.

2.8 Mediocre

23 Nov. 2016

Overall poor visit

Cons: Signed up for a Rav 4 Toyota size vehicle for our two person trip but Enterprise did not have one. (We wanted the Rav 4 since I am thinking about buying one with my next auto purchase.) They substituted a larger SUV, Kia Sorrento which was much too big for two people. The car was not ready and the salesperson said it would take 10 minutes to vacuum the car. I waited and when the car was given to me it was dirty. I asked about why the car wasn't washed, he said I could wait longer. We also disputed about the negociated price including insurance cost. I drove the car and then returned it for a (hopefully) full refund, and then drove my own car.

10.0 Excellent

29 Sep. 2019

Pros: Awesome service from Ms Chelsea T and the crew.

10.0 Excellent

26 Jan. 2016

Awesome

Pros: Price was right. Everything was great. Return was simple and easy. Delivered what they promised.

Cons: I liked everything. Can't complain.

8.4 Excellent

10 Oct. 2017

Toll Road pass

Pros: Pick up and drop off was easy and I felt like they were very conscientious of my time. The woman who checked us out called for a shuttle as she started checking us out so it was waiting for us when we were done handing the car in.

Cons: Overall the car rental was fine, except that the vehicle does not have a toll pass program. Then Enterprise charge a fee per day that you use toll roads, but due to not having a toll pass we were charged all types of extra fees from the toll roads. It felt like a scam.

8.0 Excellent

1 May 2017

Sunday Store Hours

Cons: I wish the staff at Enterprise would have informed me how early their location closes on Sundays (3 pm). I did not get back to their location until after 3 pm and had to hold onto the car for another day until I was able to return it the following day.

6.8 Good

11 Jul. 2017

Pros: Everything went real smooth. the pick up and drop off was fast. No problem there.

Rated #6

Budget

7.0 Good (63 reviews)

3 locations in San Antonio

╳

Budget reviews

Car rental locations

Budget

Locations in San Antonio

430 Sandau Rd

+1 210 824 0737

Monday	08:00 - 16:00
Tuesday	08:00 - 16:00
Wednesday	08:00 - 16:00
Thursday	08:00 - 16:00
Friday	08:00 - 16:00
Saturday	08:00 - 16:00
Sunday	08:00 - 16:00

9559 Airport Blvd

+1 210 824 0737

Monday	10:00 - 22:00
Tuesday	10:00 - 22:00
Wednesday	10:00 - 22:00
Thursday	10:00 - 22:00
Friday	10:00 - 22:00
Saturday	10:00 - 22:00
Sunday	10:00 - 22:00

9990 Perrin Beitel Road

+1 210 646 6664

Monday	09:00 - 17:00
Tuesday	09:00 - 17:00
Wednesday	09:00 - 17:00
Thursday	09:00 - 17:00
Friday	08:00 - 17:00
Saturday	08:00 - 15:00
Sunday

Overall

7.0
Cleanliness

7.4
Comfort

7.6
Pick-up/Drop-off

6.5
Value for money

6.9

Recent reviews

2.0 Mediocre

5 Apr. 2018

customer service FAIL

Pros: NOTHING

Cons: They never answered my voice messages about picking up car. Left three of them, then cancelled.

10.0 Excellent

12 Aug. 2018

Pros: Very friendly staff

10.0 Excellent

21 Sep. 2018

Pros: Easy to pick up car and return was very efficient

10.0 Excellent

23 Oct. 2015

Great service

Pros: The staff was very helpful. I missed my reservation and they got me in a car immediately anyway. When I returned it, I forgot to fill my gas, but they let me out to refill it nearby, no problem. Also, when I finally did return it, they ran through the rain and handled all of the paperwork for me, quickly. I was very pleased!

Cons: The location is not exactly close by the terminal, but the free shuttle gets you back and forth fairly quickly.

6.8 Good

25 Oct. 2015

Cons: requested a convertible, but none available at that location; slow service- half the number of shuttle buses that other rental companies had circulating.

9.2 Excellent

13 Nov. 2015

Good service and vehicle overall.

Pros: The service and vehicle were great.

Cons: My only reservation was their opening time. I had a 6 am flight and they don't open until 5 am. Myself and at least 7 other customers were waiting for them to open in order to not miss our flights. However, the checkout and shuttle service was fast. Just a little too close for comfort, that's all.

7.2 Good

21 Dec. 2015

Pros: Being able to drive around conveniently while being relatively affordable.

Cons: Young driver fee for charging the rental to a different card, even though the cardholder was not the one driving the vehicle, and didn't drive the vehicle at all.

7.2 Good

1 Jan. 2016

Pros: Responsive and fast service

Cons: Car smelled of smoke

10.0 Excellent

21 Feb. 2016

Pros: I showed up earlier than expected, the van was ready when I got there. Brand new van, only 54 miles, NICE. Returning it was a breeze and it actually was cheaper than the estimated total when I booked it. Very pleased.

8.8 Excellent

23 Feb. 2016

Pros: Comfortable with good visibility. Nice backup camera and a powerful engine for towing.

Cons: The low tire pressure light came on early in the trip. I stopped and checked the tires and put air in the right front tire. I checked the tires a couple more times and the tires seemed to be holding air, however, I could never get the low tire pressure light to reset. Also, they washed the car before I picked it up, but they did not replace the antenna, so I had no radio for 8 days.

From C$ 38/day

Rated #7

Advantage

6.8 Good (65 reviews)

1 location in San Antonio

╳

Advantage reviews

Car rental locations

Advantage

Locations in San Antonio

9559 Airport Blvd

+1 210 340 1046

Monday	06:00 - 23:59
Tuesday	06:00 - 23:59
Wednesday	06:00 - 23:59
Thursday	06:00 - 23:59
Friday	06:00 - 23:59
Saturday	06:00 - 23:59
Sunday	06:00 - 23:59

Overall

6.5
Cleanliness

7.1
Comfort

7.4
Pick-up/Drop-off

6.3
Value for money

6.6

Recent reviews

5.6 Okay

6 May 2016

Pros: Vehicle was clean, desk clerk was well mannered and professional. Checkout and return were quick.

Cons: Only 2 parking spots by office. Gate employee was annoyed when I couldn't produce inspection form- he was more annoyed when he saw it in the cup holder! How am I to know what a veh insp form is??? Had to find a creepy swing gate in back fence to get to where my truck was parked. Gate guy and desk guy fist bumped and talked sports at desk- didn't seem very professional (they were both 25 y/o African American, I am 55 y/o Christian/ Anglo/ Veteran) ...awkward.

2.0 Mediocre

1 Dec. 2016

Rip Off Second Driver

Pros: The bus shuttle drivers.

Cons: We were NOT told that the second driver cost $74 extra for 6 days. When I returned the vehicle, I listened to others who were starting their rental transactions and they were NOT told of the fee. I told the other renters to watch out when I was in line. The staff apologized for "forgetting" to mention it to them but not happy. Staff does not know how to recognize a customer waiting in line. Do they even know or care I'm there? I unfortunately didn't look at my contract when I signed it as I trusted Kayak. My bad though but I am not happy. We never used the other driver as I added one just to be "safe" so I wouldn't invalidate my contract just in case I needed the second driver. The vehicle was fine but the staff from the people who inspected the cars to the rental staff acted like sophomoric high school boys being unsupervised. The shuttle drivers on the other hand were kind and helpful.

4.8 Okay

17 Jan. 2017

Hidden charges!!!

Pros: Great car

Cons: It took them forever to pick us up at the airport. Then when we got the receipt there was over a hundred and twenty dollars of charges we didn't know we would be paying. We declined extra insurance but were charged 25 dollars a day for it. Then some other random charges. For things we didn't understand. I've rented with kayak a number of times in the past and have had no issues. I'm nervous to ever try and use kayak again.

2.0 Mediocre

11 Apr. 2017

Poor service

Pros: Nothing

Cons: Bad service all around

8.0 Excellent

14 Oct. 2015

great price

Pros: Eric was a huge help and very helpful.

Cons: Vehicle was not completely cleaned. It had a slight odor.

8.0 Excellent

27 Oct. 2015

Pros: Cheap rates, clean cars, friendly workers

6.8 Good

31 Oct. 2015

Not overly impressed

Pros: I was provided a Toyota Camry, which was convenient since our family drives a similar upgraded model at home.

Cons: The car had 32K miles, bald tires undetected for the first 4 days and damaged front grill from prior drivers running into parking curbs (I had to snap loose parts back in place prior to leaving the lot on day 1). Camry's have little front end clearance and should always be backed into parking locations to prevent this problem. As with most other car rental companies, Advantage attaches all car keys to a heavy cable for the Rental company convenience - not the customer. They keys must be detachable to permit at least one key to remain with the customer comfortably. Suggest revising this process and make the customer responsible for any lost keys. Use Advantage Again- Humm????

10.0 Excellent

1 Nov. 2015

Charges

Pros: The car was charged to an incorrect credit card

Cons: The card entered in Kayak should have been used.

6.4 Good

2 Nov. 2015

Cons: The inside of the van was a little worn worn down. Especially the seat that can be taken off in the middle. The very back seat belts didn't lock when the van was moving.

10.0 Excellent

9 Nov. 2015

Great service!

Pros: Advantage was quick, friendly, and affordable! Definitely recommend using when in San Antonio.

Rated #8

Payless

6.2 Good (37 reviews)

1 location in San Antonio

╳

Payless reviews

Car rental locations

Payless

Locations in San Antonio

9559 Airport Blvd

+1 210 822 2863

Monday	08:00 - 20:00
Tuesday	08:00 - 20:00
Wednesday	08:00 - 20:00
Thursday	08:00 - 20:00
Friday	08:00 - 20:00
Saturday	09:00 - 16:00
Sunday	08:00 - 20:00

Overall

5.8
Cleanliness

6.6
Comfort

6.8
Pick-up/Drop-off

5.8
Value for money

6.0

Recent reviews

2.0 Mediocre

22 Oct. 2015

Cons: Worse experience ever

2.0 Mediocre

30 Mar. 2016

Cons: I will not be using Payless again. They were a truly terrible experience

5.2 Okay

10 May 2016

Too many hidden fees

Cons: Pick up was very much a hassle. I already made a reservation online with all my information, but when I came to pick up my rental I was asked all the same questions again. Why? Then they charged me $200 for using my debit card, on top of all the other hidden fees, the total amount was double what the rental was suppose to be.

8.0 Excellent

9 Aug. 2017

Pros: Was easy fast

Cons: Did not go over car with me

2.0 Mediocre

7 Nov. 2015

Left us stranded

Pros: Nothing

Cons: No car and no representatives. Literally left stranded with 15 other people. We were then offered rentals at 3x the price we had reserved through a competitor and had no choice since we had taken a shuttle from the airpor. HORRIBLE.

9.6 Excellent

20 Nov. 2015

Payless delivered what was promised

Pros: The cost quoted was what I paid. There were no hidden costs

Cons: Only one person at the counter so check in took awhile but that's a small complaint

8.0 Excellent

23 Nov. 2015

Great car, not great service.

Pros: Kind of car that I got for the money spent was brilliant.

Cons: Car was dirty on outside when I picked it up. Asked for it to be cleaned before I took it. They rinsed it off, didn't dry it, and I had hard water spots all over the black paint and windows.

3.6 Mediocre

22 Apr. 2016

Storm damage

Cons: Car was hail damaged, back seat was dirty, carpets needed vacuuming, floor mats were missing. I was given a letter at the gate which apologized for the hail damage but their clerk was insisting that I take damage coverage in spite of the car being in such poor condition. When I returned it no one was there, Avis took posession of the car and their clerk had nothing but bad things to say about payless employees.

5.6 Okay

1 Jun. 2016

Timeliness And Cleanliness

Pros: The close proximity of the rental car pick up/drop off to the airport and major highway.

Cons: it took more than 20 minutes for customers in front of me to receive their vehicle. The agent was very courteous but, not sure why it was so hard to locate a vehicle to rent. Aren't vehicles readily available for customers? And the same happened for me but it only took about 10 minutes. The vehicle I did receive was clean inside and out with the exception of the all the stains on the back and front seats. If I had been traveling with my family I would have demanded another vehicle.

7.2 Good

3 Jun. 2016

Car Rental Experience

Pros: The car was great, it was better than expected. Drop-off process was quick and easy.

Cons: I chose the rental organization based on the kind of car I wanted. I had specific needs. I worked with two of them and neither company had the car available they pictured in the ad. When I say not available I mean they didn't even offer the car pictured. I spent 4 hours trying to get the right car. That's way too long.

From C$ 38/day

Rated #9

Avis

5.9 Okay (49 reviews)

10 locations in San Antonio

╳

Avis reviews

Car rental locations

Avis

Locations in San Antonio

1503 SW Loop 410, Suite 114

+1 210 520 5836

Monday	10:00 - 15:00
Tuesday	10:00 - 15:00
Wednesday	10:00 - 15:00
Thursday	10:00 - 15:00
Friday	10:00 - 15:00
Saturday	10:00 - 14:00
Sunday	10:00 - 14:00

166 North Loop 1604 East Suite 102

+1 210 494 1374

Monday	08:00 - 16:00
Tuesday	08:00 - 16:00
Wednesday	08:00 - 16:00
Thursday	08:00 - 16:00
Friday	08:00 - 16:00
Saturday	09:00 - 12:00
Sunday	09:00 - 12:00

3142 Southeast Military Drive

+1 210 359 1829

Monday	07:30 - 13:00
Tuesday	07:30 - 13:00
Wednesday	07:30 - 13:00
Thursday	07:30 - 13:00
Friday	07:30 - 13:00
Saturday
Sunday	09:00 - 12:00

328 East Crockett St, Suite 342

+1 210 224 7097

Monday	10:00 - 16:00
Tuesday	10:00 - 16:00
Wednesday	10:00 - 16:00
Thursday	10:00 - 16:00
Friday	10:00 - 16:00
Saturday
Sunday	10:00 - 13:00

622 NW Loop 410

+1 210 340 7853

Monday	08:00 - 17:30
Tuesday	08:00 - 17:30
Wednesday	08:00 - 17:30
Thursday	08:00 - 17:30
Friday	08:00 - 17:30
Saturday	08:00 - 14:00
Sunday	10:00 - 13:00

6301 Northwest Loop 410

+1 210 520 5836

Monday	08:00 - 17:30
Tuesday	08:00 - 17:30
Wednesday	08:00 - 17:30
Thursday	08:00 - 17:30
Friday	08:00 - 17:30
Saturday	08:00 - 14:00
Sunday	10:00 - 13:00

6535 Bandera Road

+1 210 680 1651

Monday	08:00 - 14:00
Tuesday	08:00 - 14:00
Wednesday	08:00 - 14:00
Thursday	08:00 - 14:00
Friday	08:00 - 14:00
Saturday
Sunday	09:00 - 12:00

6703 West Loop 1604 North

+1 210 399 2286

Monday	09:00 - 15:00
Tuesday	09:00 - 15:00
Wednesday	09:00 - 15:00
Thursday	09:00 - 15:00
Friday	09:00 - 15:00
Saturday
Sunday	09:00 - 12:00

9559 Airport Blvd

+1 210 822 1134

Monday	08:00 - 20:00
Tuesday	08:00 - 20:00
Wednesday	08:00 - 20:00
Thursday	08:00 - 20:00
Friday	08:00 - 20:00
Saturday	08:00 - 20:00
Sunday	09:00 - 16:00

9703 I-35 North, Suite 105

+1 210 654 4419

Monday	07:30 - 18:00
Tuesday	07:30 - 18:00
Wednesday	07:30 - 18:00
Thursday	07:30 - 18:00
Friday	07:30 - 18:00
Saturday
Sunday	09:00 - 13:00

Overall

5.9
Cleanliness

6.0
Comfort

6.4
Pick-up/Drop-off

5.6
Value for money

5.8

Recent reviews

3.2 Mediocre

9 Sep. 2016

Fuel prepay scam

Pros: The vehicle was new and comfortable.

Cons: The vehicle was not clean and smelled like cigarette smoke. The man behind the counter charged me $66 for prepay fuel but told me if the vehicle was brought back full then the $66 would be refunded. The vehicle was brought back full and acknowledged by the person checking in vehicles outside. It has been 8 days since I dropped the vehicle off and the $66 has not yet been refunded. I complained to Avis and they are communicating with me regarding this issue.

4.0 Okay

2 Feb. 2017

Giant f---ing scam

Pros: The car was decent, it ran. The line at the pick-up location was not long.

Cons: The agent at pick-up tried to scam me by forcing me to agree to the "fuel service" option at $22, even though I'm fully capable of filling my own gas tank at the end.

2.0 Mediocre

30 Jul. 2017

Cons: I never got the car in Los Angeles

10.0 Excellent

15 Aug. 2017

Best Deal Ever!!

Pros: Service at Avis was fast and very professional. We we arrived, they already had what we wanted pick out and ready to go. The value for 10 day was better that our target budget, so we couldn't be happier. Return was fast and easy. Will we use them again in the furture.

3.2 Mediocre

18 Sep. 2017

Plenty of room for improvement

Pros: Valet drop off for handicap folks

Cons: Signage for drop off was inaccurate from the highway; 20minutes of circling before going into the airport only to find signs to take us the right way. They required prepuchased gas then failed to refund when we brought the vehicle back full. Needed to call 1 week later and email proof of gas purchase to get refunded. How many others have they swindled this money from?

10.0 Excellent

11 Oct. 2017

Pros: People smile and that's makes any line go by with joy :)

Cons: There were only one check in on return

5.6 Okay

22 Oct. 2017

Cons: The car was not very clean neither on the inside or outside and was underpowered.

7.2 Good

21 Feb. 2018

Cons: There was a bunch of hair in one of the pockets on the console, which I found pretty gross.

2.0 Mediocre

22 Jul. 2018

Pros: Nothing.

Cons: The counter was extremely slow, and unprofessional.

6.0 Good

22 Oct. 2018

Cons: Line too get car way too long. Other rental car companies desks were managed better.

From C$ 30/day

Rated #10

Dollar

Cheapest deal

8.3 Excellent (20 reviews)

1 location in San Antonio

╳

Dollar reviews

Car rental locations

Dollar

Locations in San Antonio

9559 Airport Blvd

+1 866 434 2226

Monday	08:00 - 19:30
Tuesday	08:00 - 20:00
Wednesday	08:00 - 20:00
Thursday	08:00 - 20:00
Friday	08:00 - 20:00
Saturday	09:00 - 16:00
Sunday	08:00 - 20:00

Overall

8.1
Cleanliness

8.5
Comfort

8.4
Pick-up/Drop-off

8.5
Value for money

8.2

Recent reviews

8.4 Excellent

18 Jul. 2016

Pros: Having some choice in picking a car of the size requested.

Cons: Tried to change pick-up time to the evening before knowing that I would use the car only during the day the next day—but having an extra charge added which discourage me from changing my pick-up time.

8.8 Excellent

3 Sep. 2016

Pros: Pickup was very easy. The car was waiting and paperwork/price was as advertised

Cons: The car could have been cleaned better.

10.0 Excellent

24 Mar. 2018

Pros: Reliable transportation affordable price

10.0 Excellent

18 Apr. 2018

Excellent Rental

Pros: We had family visiting and needed a vehicle to accommodate all of us comfortably. The Ford Expedition fit the bill.

10.0 Excellent

15 Jul. 2018

Great price for a great car

Pros: Great price for the car and I paid what I was quoted so even better. Good customer service. Easy process from start to finish.

8.0 Excellent

23 Jul. 2018

Cons: I would have liked to secure a minivan with a DVD player, but no such option exists. There wasn't much choice for minivans when I arrived from Dollar in San Antonio (vs other places that I have rented minivans).

8.8 Excellent

24 Jul. 2018

Cons: The vehicle rental was overpriced for the size of the car.

10.0 Excellent

22 Aug. 2018

Pros: Great price and service.

10.0 Excellent

28 Aug. 2018

Pros: The ease of picking up the vehicle and dropping off access hours. Great rental price.

Cons: Trying to navigate new rental area...figured it out.

3.6 Mediocre

11 Nov. 2018

Cons: Wanted to get us to upgrade everything and would not take no. Charged us $99 for a toll pass that we never needed.