Pros:The lady was very helpful to us. She was kind and friendly.
Pros:It was easy and fast to pick a car and everything was taken care of. No hassle. Great price. Good car.
Pros:Booked on line so not much paperwork
Pros:Compliments on my value!
Cons:The hours of the drop-off location made it very difficult to plan for returning the car and causes us to have to extend a day on the rental. Morning or later afternoon hours would have been appreciated.
Pros:Staff was friendly and efficient . The rental went smoothly both pic up and return.
Cons:Location was a bit small and not particularly attractive.
8.4 Very good
Pros:The pick up was no problem , the car was great also the price.
Cons:Dropping off was hell. The receptionist did not pick up the phone. The call was routed out of State. And they also had no idea how to locate the drop off point. Yes they have the address, but no idea where in the mall . I wasted more than 1 hour in the mall trying to find the Avis office
Pros:My flight was late arriving. Once I got to the pick up location The team there was great. They knew I was coming and adjusted their schedule to accommodate me coming in late. The return was seamless. So efficient
Pros:Car was nearly brand new. Super clean. Good value. Super nice people. Can't beat Avis!
Pros:Car was clean and just what we needed
Cons:We dropped the car of on a Sunday and their hours for that location where wrong online so we had to wait for almost an hour to return the car
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Cons:The staff were unorganized and unprofessional.
Pros:I didn't even get a car I called to confirm car rental when i was on my way to pick it up they said everything good pick it up. When i got there the guy working the counter was very Rud he said we dont have a car for you. he said yes i see your rental in my computer but we have no more cars. AND my card was was billed by allianz $22 I'm about to blow up the internet with this robbery!!
Cons:When you book a car for a customer and steel there money The customer should get a car!!! This is just the start im a gamer and we can sped this around like covid 19
Pros:The customer service rep. went beyond his duties to make sure I was safe and I had the vehicle that I needed for the emergency. He learned I was a new widow and he stopped what he was doing to make sure my personal car was parked in a safe location and that I was on my way in their rental.
Cons:Nothing...absolutely nothing, I only wished I could have hugged the young man, but do to isolation...we have to say 6 feet apart.
Pros:No. Employees interrupted each other while assisting customers. Female employee stopped assisting me to speak with someone else. Very rude and not helpful at all.
Cons:More well mannered courteous staff.
8.0 Very good
Pros:Staff was friendly and drop off was a little tricky.
Pros:Staff was okay
Cons:The windshield wiper on the car! I almost crashed because they were really bad while on the highway
Pros:The car was clean when picked up. The staff was friendly.
Cons:There was a very long wait to actually get the car; and another long wait to actually drop it off. This wasn't the fault of the staff, but the office is very understaffed.
Pros:Efficient, they were helpful, and they provided an additional discount for AAA!
Cons:the over $300 dollars in hold for renting a car, the attitude and lack of ownership of the service, I did not rent the car at all and still got charged for the insurance. then they wanted me to pay and wait 24 hours to get the car because I was using a debit card. I will never use this service again. complete nightmare
Pros:Customer service and the car model
Pros:Drop off was easy, car was in excellent condition...
Cons:Slow pickup process, but it was Christmas Eve, so understandable that one employee was working
Pros:Courteous and fast