Pick-up location | Mesa |
---|---|
Car types | Compact, Economy, Full-size, Full-size SUV, Intermediate, Intermediate SUV, Luxury, Minivan, Pick-up truck, Standard, Standard SUV |
Rental locations | 23 |
Airport locations | 6 |
Popular agencies | Hertz, Enterprise |
Economy | C$ 35/day |
Compact | C$ 43/day |
Intermediate | C$ 36/day |
Standard | C$ 37/day |
Full-size | C$ 37/day |
Minivan | C$ 99/day |
Full-size SUV | C$ 76/day |
Luxury | C$ 70/day |
Pick-up truck | C$ 94/day |
Intermediate SUV | C$ 43/day |
Standard SUV | C$ 50/day |
4.9
Okay
294 reviewsCleanliness
5.7
Comfort
5.7
Pick-up/Drop-off
4.9
Value for money
5.1
4 locations in Mesa
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Reviews
10.0 Excellent
Jan. 2022
8.0 Excellent
Jan. 2022
4.0 Okay
Jan. 2022
2.0 Mediocre
Dec. 2021
2.0 Mediocre
Nov. 2021
2.0 Mediocre
Nov. 2021
7.4
Good
80 reviewsCleanliness
7.6
Comfort
7.8
Pick-up/Drop-off
7.6
Value for money
6.9
8 locations in Mesa
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10.0 Excellent
Jun. 2021
Cons:
Very good experience. No complaints.10.0 Excellent
May 2021
Pros:
The overall experience1Cons:
Nothing really. I was even offered a donut while I waited to be picked up. I've already given a client of mine your information. Two thumbs up!8.0 Excellent
Apr. 2021
Pros:
staff were courteous and efficient. Drop off was effecient and quick.Cons:
I had a very good experience with the truck rental. Thank you.6.0 Good
Apr. 2021
Cons:
Prices need to go down and all should have a key drop off6.0 Good
Apr. 2021
Pros:
Car was dirty inside and out when we picked it up....dropped it off at Yuma, gal was great there!Cons:
Clean the car before we get it10.0 Excellent
Apr. 2021
Pros:
Staff in person was extremely friendly and helpful!!6.5
Good
87 reviewsCleanliness
6.9
Comfort
6.1
Pick-up/Drop-off
6.6
Value for money
6.4
One location in Mesa
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4.0 Okay
Apr. 2021
Pros:
The manager was niceCons:
They put me in a car that had a recall and after waiting 45 minute to get through the line, I ended up having to back out to get another car, which was a small SUV. Very different from the luxury car that I reserved and paid for.10.0 Excellent
Apr. 2021
Pros:
Excellent + fast pickup and dropofff10.0 Excellent
Apr. 2021
Pros:
Staff was amazing.Cons:
overall good experience.8.0 Excellent
Dec. 2021
Cons:
Price at airport was considerably higher than places just a few miles away.7.2 Good
Aug. 2020
Pros:
I like that we were upgraded after they rented out the vehicle we reserved.Cons:
The price was still quite steep and the A/C didn’t work the best and the cruise control didn’t work in the car either.2.0 Mediocre
Aug. 2020
Cons:
I paid over 40 Just to arrive at the location just to be told they don’t have any of the vehicles I put in for a reserved10.0
Excellent
9 reviewsCleanliness
10.0
Comfort
10.0
Pick-up/Drop-off
10.0
Value for money
10.0
3 locations in Mesa
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10.0 Excellent
Sep. 2020
Pros:
Everything. Was easy and good2.8 Mediocre
Feb. 2019
Cons:
No car6.4 Good
Apr. 2017
Pros:
was close to where we were staying and was convenient. thought we got a fair rental amount except for the additional cost - see dislike. selection was not great - rented a mid-size car and got a hyndai elantra.Cons:
went to pick up car and asked for discount for AAA or AARP. Was asked for our aarp card which we gave and received a discount for. Then after we went to pay, was told we needed insurance ($60+) for an additional driver, but if we had used aarp coverage would have been included at no additional charge. he didn't explain that before and he was the one who asked for our AAA card. Explained to use aarp he would have to redo everything and we had already waited about half an hour so we went ahead and paid the additional amount.3.6 Mediocre
Jan. 2017
Pros:
car smelled like pot. the rental agent said it was legas and nothing he could do. Our car was going to the shop and no other cars were available. after going to a casino there was a police checkpoint and they had my wife and I sit on the curb for one hour in the rail while they searched the car. It was one in the morning and we are in our 70's. Never another avis6.0 Good
Jan. 2017
Pros:
I didn't rent a car in Mesa, just returned. The attendant was pleasant and there was no wait.10.0 Excellent
Jun. 2022
10.0 Excellent
Sep. 2020
Pros:
Everything. Was easy and good2.8 Mediocre
Feb. 2019
Cons:
No car6.4 Good
Apr. 2017
Pros:
was close to where we were staying and was convenient. thought we got a fair rental amount except for the additional cost - see dislike. selection was not great - rented a mid-size car and got a hyndai elantra.Cons:
went to pick up car and asked for discount for AAA or AARP. Was asked for our aarp card which we gave and received a discount for. Then after we went to pay, was told we needed insurance ($60+) for an additional driver, but if we had used aarp coverage would have been included at no additional charge. he didn't explain that before and he was the one who asked for our AAA card. Explained to use aarp he would have to redo everything and we had already waited about half an hour so we went ahead and paid the additional amount.3.6 Mediocre
Jan. 2017
Pros:
car smelled like pot. the rental agent said it was legas and nothing he could do. Our car was going to the shop and no other cars were available. after going to a casino there was a police checkpoint and they had my wife and I sit on the curb for one hour in the rail while they searched the car. It was one in the morning and we are in our 70's. Never another avis6.0 Good
Jan. 2017
Pros:
I didn't rent a car in Mesa, just returned. The attendant was pleasant and there was no wait.8.4
Excellent
12 reviewsCleanliness
9.2
Comfort
8.8
Pick-up/Drop-off
8.4
Value for money
9.2
One location in Mesa
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2.0 Mediocre
Apr. 2021
Pros:
The staff was the worst part. We won't rent from national again. Linda was awful and not just to me. She was awful to several other customers.Cons:
The wait for the car pickup was 40 minutes even though we had a reservation.10.0 Excellent
Sep. 2020
Cons:
Great service, with great efficiency.2.0 Mediocre
Apr. 2019
Cons:
cancelled found same rental cheaper with someone else8.4 Excellent
Mar. 2019
Cons:
The rates were higher (double) than other airports. There were two empty water bottles in the vehicle when we picked it up.10.0 Excellent
Oct. 2017
Pros:
service, clean, carCons:
Tried to charge it for a full tank of gas when we have already had filled it7.6 Good
May 2016
Cons:
car smelled heavily of smoke. seats were stained but that wasn't a big deal.5.6
Okay
23 reviewsCleanliness
5.3
Comfort
6.9
Pick-up/Drop-off
5.3
Value for money
6.3
3 locations in Mesa
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10.0 Excellent
Aug. 2019
Pros:
Fast and easy8.0 Excellent
Feb. 2019
Pros:
The staff was friendly.Cons:
Nothing.8.0 Excellent
Dec. 2019
Cons:
Signage too small to locate store10.0 Excellent
Nov. 2018
Pros:
The rental vehicle was a great value, clean, and the customer service was top notch.3.2 Mediocre
Sep. 2018
Pros:
No drop-off fee for dropping at a different location.Cons:
Exterior of car was dirty and I was told that was because it was the desert. The person at the desk handed me the keys and told me I would find the car out in the lot. The lot is a hotel lot and I had no idea where to look. It was 100 degrees and I had my 87 year old mother with me. I looked all over and had to go inside and find the worker who also had trouble finding the car. Started out of the lot to discover a low tire pressure warning. Back inside. This time the worker came out with me. Didn't realize until I was well on my way that the AC wasn't cooling right. I had it at 64 with full fan and it was never cool. I would never rent from this location again.5.6 Okay
Aug. 2018
Pros:
Easy drop offCons:
Was not able to choose rentalSunnycars
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
2 locations in Mesa