Pick-up location | New York |
---|---|
Car types | Compact, Compact SUV, Economy, Full-size, Full-size SUV, Intermediate, Intermediate SUV, Minivan, Standard, Standard SUV, Supplier choice |
Rental locations | 128 |
Airport locations | 41 |
Popular agencies | Turo, Sixt, Ace |
Economy | C$ 54/day |
Compact | C$ 54/day |
Intermediate | C$ 49/day |
Standard | C$ 55/day |
Full-size | C$ 59/day |
Minivan | C$ 83/day |
Full-size SUV | C$ 98/day |
Compact SUV | C$ 58/day |
Supplier choice | C$ 61/day |
Intermediate SUV | C$ 61/day |
Standard SUV | C$ 65/day |
18 locations in New York
Locations in New York
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2.0 Poor
Nov. 2022
8.0 Very good
Nov. 2022
4.0 Mediocre
Oct. 2022
10.0 Wonderful
Oct. 2022
2.0 Poor
Oct. 2022
6.0 Okay
Jan. 2022
8 locations in New York
Locations in New York
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2.0 Poor
Oct. 2022
2.0 Poor
Oct. 2022
10.0 Wonderful
Oct. 2022
4.0 Mediocre
Oct. 2022
2.0 Poor
Oct. 2022
2.0 Poor
Oct. 2022
6 locations in New York
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10.0 Wonderful
Jul. 2021
2.0 Poor
May 2021
Pros:
Not an enjoyable experience at allCons:
Pickup — staff was both rude and incompetent. When picking up, I asked to change my dropoff date. After huffing about it, the staff person told me the new price... but conveniently forgot to update the reservation because I was later charged an early return fee. So then I obviously had to call to get it reversed — which no one likes wasting their time doing. Why couldn’t this have been simple and seamless, as usual? Only one reason - the staff. Dropoff — again, the staff person was exceptionally rude. She asked me to get in line when I was only literally mentioning that I was dropping off. Not EVERYONE is trying to cut in line all the time! Sometimes we just don’t want to wait for 6 other people to get helped for a 1 second FYI!10.0 Wonderful
May 2021
Pros:
ExcellentCons:
-2.0 Poor
May 2021
Cons:
My reservation was for 3pm. I arrived a little after 3 and the rental location was closed. Nowhere on the app or in the reservation process was it made clear that the location closed at 3. I tried to make another reservation somewhere, but the Kayak app showed no cars available anywhere. Literally none. Very, very disappointed in the whole experience. And I’d like a refund of the $22 pre-paid in insurance for a car I never got.2.0 Poor
May 2021
Cons:
It took over two hours to pick up the car2.0 Poor
May 2021
Cons:
There were no cars available upon arrivals and dollar employees had no idea when they would be.16 locations in New York
Locations in New York
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2.0 Poor
May 2021
Pros:
No!!Cons:
Called me and told me we will call you around 3 to confirm your pickup never called Back.10.0 Wonderful
Mar. 2021
Pros:
Staff was friendly and attentive. The car was greatCons:
Na10.0 Wonderful
Jan. 2021
Pros:
Very respectful of COVID precautions, very little interaction but still friendly, helpful sales representatives.10.0 Wonderful
Jan. 2021
Pros:
AllCons:
Nothing10.0 Wonderful
Dec. 2020
Pros:
greatCons:
nothing10.0 Wonderful
Dec. 2020
Pros:
It was all really simple to deal with, the car was super clean and easy to drive, no issues!Cons:
Nothing.4 locations in New York
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10.0 Wonderful
May 2021
Pros:
great customer service representative in the Jersey City locationCons:
they were clearly shorthanded and the guy there did a great job quickly and with humor handle everyone and keep tempers down.10.0 Wonderful
Apr. 2021
Pros:
Staff extremely nice and helpful. Pickup, drop-off and price all excellent.6.0 Okay
Mar. 2021
Cons:
The car could've been cleaner. The inside had sand on the seats and floor. The cars rims were covered in mud and sand.. overall the car served it's purpose but it could've been cleaner.8.0 Very good
Feb. 2021
Pros:
service was friendly and fast. car was nice.2.0 Poor
Jan. 2021
Cons:
They should let me know I cannot read the car without credit card10.0 Wonderful
Jan. 2021
Pros:
Everything was very easy, convenient. Loved the car they gave me.13 locations in New York
Locations in New York
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10.0 Wonderful
Oct. 2022
10.0 Wonderful
Oct. 2022
8.0 Very good
May 2021
Pros:
The carCons:
I prepaid for gas expecting to be credited for the fuel I didn’t use. At pick up the staff asked me so many questions about extras I felt obligated to buy the gas.10.0 Wonderful
May 2021
Pros:
The service was very good and the vehicle was excellent.Cons:
Maybe cheaper..lol2.0 Poor
Apr. 2021
Pros:
The pricing was decent but being charged $9.50 per gallon to fill half a tank when no where in the United States gas cost that much.Cons:
Not charging $9.50 per gallon to refill half a tank. I will not be using you guys and will tell everyone I know not to use your services.10.0 Wonderful
Jan. 2021
Pros:
The car was very clean and smoke free. The return was seamless.2 locations in New York
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10.0 Wonderful
May 2021
Pros:
Pickup and drop off easy. JFK is JFK so getting in and out of airport less than ideal.10.0 Wonderful
Apr. 2021
Pros:
i came here after my reservation with ACE fell through - these guys brought me an upgrade in about 5 minutes despite not even having a registration for more than half an hour. was really impressed, & that's not something i'm used to saying about car rental places.Cons:
one "invisible bill", possibly linked to a toll bridge...or is that troll bridge? hmm10.0 Wonderful
Apr. 2021
Pros:
Yes easy smooth in and outCons:
Car was ok nothing great8.0 Very good
Mar. 2021
Cons:
printer working in lobby8.0 Very good
Feb. 2021
Pros:
Pick-up and drop-off was a fairly simple process.Cons:
When we received our car, the tire pressure light was on. We connected with an employee who filled the tires with air. When finished, the light was still on, but the employee said that "it's because the tires need some time to warm up" (it had snowed two days in a row previously). We had a car for a total of three days and two nights. The tire pressure light never turned off. I wish the employee had taken more care to look into the issue and/or escalate the matter so that we could receive a new car.2.0 Poor
Dec. 2020
Pros:
They ran out of cars, I waited 3 hours after my booking time to get a car3 locations in New York
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8.0 Very good
Nov. 2022
2.0 Poor
Nov. 2022
2.0 Poor
Oct. 2022
8.0 Very good
Oct. 2022
4.0 Mediocre
Oct. 2022
2.0 Poor
Sep. 2022