Recent reviews
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8.8
Pros: Pickup and return were quick.
Cons: There was a smoker before me as I cleaned the windows and got a lot of yellow yuck.
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9.2
Pros: Asif was very friendly and helpful and made my check-in quick and easy
Cons: Finding the drop-off locations key drop-box
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9.2
Pros: Staff was fast and friendly. I was quickly in and out and on my way.
Cons: The car smelled of smoke. Not ideal for a long drive.
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10.0
Pros: Domy was AMAZING. Well, the whole check in / check out experience was super easy and the staff that checked me in was great - but DOMY went beyond the call of duty, which I cannot say enough Thank Yous for doing what you did!!! Without going into detail, he turned what could have been a very stressful situation into a very calming one... Thanks for bringing midwestern hospitality to the east coast:).
Cons: Truly... nothing.
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9.6
Pros: I was upgraded with no hassle and no extra *final cost to a luxury SUV due to there being limited sedans available. The agent was helpful and efficient.
Cons: The line to pick up was extensive and it took 45 minutes to be seen for my scheduled appointment. Also, the additional hold of $1,000 on my credit card due to being upgraded to an SUV was surprising. Since it was due to lack of inventory vs. client request I believe the additional hold fee should have been either waived or articulated earlier in the conversation by the agent.
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2.0
Pros: They didn't have the car. I booked 8 passangers they gave me 7 passangers. I had no choice, the person who help me, was like you want to take it or not, didn't care about customer situation. Waste money for nothing. I can recomend budget or avis but NOT Enterprice.
Cons: If I booked 8 passanger car, I should get 8 passanger car not 7 passanger.
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9.2
Pros: Attendant for pickup was fantastic. Easy.
Cons: Dog hair from previous rider was rather present.
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10.0
Pros: Pick up and drop off were quick and easy. The car was very good.
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2.0
Cons: The rents was canceled without my knowledge - so when I arrived there was no car for me or any option for another rental. This was incredibly unprofessional and unacceptable.
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2.0
Cons: Everything. We got stranded. Never go with enterprise again!!!
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2.0
Pros: Staff in front desk zero help they left office before pick up time I arrive at 9 55 pm no one was there already gone. Somebody call them to come back to the office two guys They are being laughing at me no respect
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10.0
Pros: Quick friendly service!
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8.8
Pros: Pickup and return were quick.
Cons: There was a smoker before me as I cleaned the windows and got a lot of yellow yuck.
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9.2
Pros: Asif was very friendly and helpful and made my check-in quick and easy
Cons: Finding the drop-off locations key drop-box
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9.2
Pros: Staff was fast and friendly. I was quickly in and out and on my way.
Cons: The car smelled of smoke. Not ideal for a long drive.
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10.0
Pros: Domy was AMAZING. Well, the whole check in / check out experience was super easy and the staff that checked me in was great - but DOMY went beyond the call of duty, which I cannot say enough Thank Yous for doing what you did!!! Without going into detail, he turned what could have been a very stressful situation into a very calming one... Thanks for bringing midwestern hospitality to the east coast:).
Cons: Truly... nothing.
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9.6
Pros: I was upgraded with no hassle and no extra *final cost to a luxury SUV due to there being limited sedans available. The agent was helpful and efficient.
Cons: The line to pick up was extensive and it took 45 minutes to be seen for my scheduled appointment. Also, the additional hold of $1,000 on my credit card due to being upgraded to an SUV was surprising. Since it was due to lack of inventory vs. client request I believe the additional hold fee should have been either waived or articulated earlier in the conversation by the agent.
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9.2
Pros: Attendant for pickup was fantastic. Easy.
Cons: Dog hair from previous rider was rather present.
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10.0
Pros: Pick up and drop off were quick and easy. The car was very good.
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10.0
Pros: Quick friendly service!
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2.0
Pros: They didn't have the car. I booked 8 passangers they gave me 7 passangers. I had no choice, the person who help me, was like you want to take it or not, didn't care about customer situation. Waste money for nothing. I can recomend budget or avis but NOT Enterprice.
Cons: If I booked 8 passanger car, I should get 8 passanger car not 7 passanger.
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2.0
Cons: The rents was canceled without my knowledge - so when I arrived there was no car for me or any option for another rental. This was incredibly unprofessional and unacceptable.
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2.0
Cons: Everything. We got stranded. Never go with enterprise again!!!
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2.0
Pros: Staff in front desk zero help they left office before pick up time I arrive at 9 55 pm no one was there already gone. Somebody call them to come back to the office two guys They are being laughing at me no respect
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