Recent reviews
-
10.0
Pros: Quick easy
review from
-
10.0
Pros: I love this company
Cons: Soonroofreview from
-
10.0
Pros: Staff was friendly. Pick up and drop off was easy.
Cons: Everything was easy. No complaints.review from
-
4.4
Pros: fine
Cons: they billed me for gas but i filled up the tank before dropping off the carreview from
-
10.0
Pros: Staff was efficient and friendly
review from
-
8.4
Pros: Staff at pick up was very quick and knowledgeable. Staff person at drop off was very slow and made me late for my appointment just checking car in at drop-off.
Cons: More staff help at drop off location. Same person at counter doing both check in and check out.review from
-
10.0
Pros: Easy pick up and return
review from
-
8.4
Cons: We got different information about leaving our car at their parking lot when my husband and I called separately. We also got conflicting information about the time to return the rental. In the end it all worked out, but it just seemed concerning that we'd get a different answer when we each called
review from
-
10.0
Great!
Pros: Very easy to get a car. It busy. Friendly people.
Cons: Nothing reallyreview from
-
2.0
Pros: Nothing
Cons: Confusing web site caused me to reserve a car at the wrong location. This error tripled my rental costs.review from
-
8.0
No interaction
Pros: Dropbox for keys. Small location.
Cons: Late open time at airport.review from
-
10.0
Pros: Over all great customer service
Cons: A little confusion on car pick up but quickly fixed .review from
-
6.0
Reservations
Pros: What I reserved wasn’t available, other travelers experienced the same issuereview from
-
9.6
Pros: All good
Cons: A little priceyreview from
-
9.6
Only one complaint...
Cons: It was unclear that we had to go inside to drop off the car - most locations simply have a drop off right outside.review from
-
9.6
Great, No Fuss Thank You!
Pros: Ease of pickup and Return Experience.
Cons: Nothingreview from
-
10.0
Great trip
Pros: Easy rental. We had to extend our rental and it was almost impossible thru the website, but the desk person was very helpful and we got it done without much pain!review from
-
10.0
Budget was great, I was a bit annoyed kayak though
Pros: Budget was great, I was a bit annoyed kayak though
Cons: When I reserve the car it gave me an option to add insurance. I thought I was adding the insurance through budget, but it turned out it was some third-party vendor. It was not obvious that this was the case. That kind of ticked me off after I found that out at the budget counter when they didn't have a record of me adding the insurance, even though I paid for it online. Then I found the email explaining the insurance was through some other company. That may have been stated on the website, but it really should have been a bit more obvious as I had no idea.review from
-
8.0
Pros: clean. super easy through the entire process, much appreciated that!
Cons: the upgrade to next level was still crazy small. i did not know what a chevy cruz was but my knees hit the dash board and passengers in back seat were very cramped. didn't realize just how small an economy car was. price was right though.review from
-
10.0
Pros: Staff was polite and very helpful. Convenient drop off and return process.
Cons: On the dropoff, I was almost accidentally charged double because of a computer issue. Although the staff was helpful and foxed it right away, it could have gone unnoticed if I wasn't paying attention and simply signed on the dotted line.review from
-
10.0
Budget care rental
Pros: Everything went smoothly and efficient. Personnel were helpful and courteous. We were very pleased with our experience.review from
-
10.0
Pros: Courteous and quick
Cons: The return. No one to check the vehicle.review from
