Book Alamo car rentals at New York LaGuardia Airport

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Traveler rating

Excellent

109

Good

27

Okay

12

Mediocre

22

Poor

0

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car was cleangreat service

get the cargreat price

car availablegreat experience

pick up and dropcustomer service

staff was friendly

10.0

Great staff, quick service. My only issue was there wasn't any wiper fluid in the car.Reviewed 14 Feb. 2022

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8.0

The shuttle, the driver, personnel at the rental facility were all exceptional. We were a big party with quite a few luggage. They helped us to load/unload them and get the vehicle ready within a short time considering it was Thanks Giving. The drop off in NY city worked flawlessly as well. The only minor issue we had was that a previous renter had possibly smoked in the car and the smell could be still felt.Reviewed 30 Nov. 2021

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10.0

Customer service was wonderful and very helpful.Reviewed 27 Aug. 2021

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4.0

Pros:Pick up was good with a friendly counter personCons:Response while on the road. The Bluetooth in the car was broken. We were promised a call back from roadside assistance which never came.Reviewed 5 Apr. 2021

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10.0

Cons:Nothing - it was great !Reviewed 16 Feb. 2021

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6.0

Pros:The process itself was quick and easy. The car was ready for us when we got there.Cons:• Actual front desk clerk in pick up spot was a bit rude • Car says it fits 7, they didn’t mention it would be cramped seating with limited space to store our belongings • Car was not as clean as expectedReviewed 31 Dec. 2020

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4.0

Cons:It was impossible to get in touch with them when we had an issue with the car - HORRIBLE customer service.Reviewed 29 Dec. 2020

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6.4

Pros:Pickup and drop off were easy, the car was new (2020 model, 14k miles on it).Cons:The car *reeked* of cigarette smoke and getting a tire replaced was a hassle despite insurance. We did not notice the smoke immediately on pickup because we were wearing masks and they had sprayed some cleaning product which covered it up for a bit. We left the windows open for hundreds of miles of driving over three days and the smell never quite went away. Considering that they charge around $200 from renters who smoke in the car, one should think that they do more about it afterwards. Or at least compensate renters who get the car afterwards. We also had a lot of trouble resolving an issue with a flat tire. Roadside assistance was fast, but the donut spare tire they put on only works for 50 miles. It took us over half a dozen phone calls to different Alamo/Enterprise hotlines and branches, trying to get a replacement car or a new tire. No replacements cars were available in the entire Albany, NY region due to the holiday weekend. We finally learned from a more competent employee that Alamo and Enterprise have a partnership with Firestone, so you can get a tire replaced there free of charge. It would have saved us about an hour to learn that from the first hotline which you call for roadside assistance. Also, when you book full insurance you expect that these kinds of things are covered more flexibly. It appears that totaling the car in an accident would have been covered but getting a replacement tire anywhere but Firestone would have not? How does that make sense?Reviewed 14 Oct. 2020

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3.6

Cons:the car was filthy and smelledReviewed 6 Oct. 2020

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6.4

Pros:Great car.Cons:Battery died which caused us great inconvenience. Also one of the key fobs did not work. Not expected with a new carReviewed 14 Sep. 2020

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9.6

Pros:The staff was helpful and friendly! Kim is the star at this location, she’s friendly, goes above and beyond, aware of the customers time and above all else offers great customer service experience.Cons:With social distancing the line was outside wrapped around the sidewalk. When i got to the front i realized the booking agents were also taking customers out to retrieve cars, instead of sending them to someone to retTwice the car and servicing the next customer. The current process is time consuming.Reviewed 14 Sep. 2020

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3.6

Pros:NothingCons:I am under 25, and according to Alamo rules, I cannot rent a full sized SUV. Despite confirming the booking, and making sure everything is alright over phone, I was only made aware of the above fact at the counter during pickup. I had to change all my plans. The rental agreement copy that was given to me did not have any detials of the car- no license plate number, no vehicle details at all. And calling the agency to request a copy had no use- the customer care claims that they do not have access to the agreement (which I find very hard to believe), and the location rented from claims there is no way to contact them (no phone) despite the fact that the attendant was on the office phone the whole time when I went out to pick up the vehicle.Reviewed 4 Sep. 2020

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• 5.6 /10Budget Car Rentals at LGA
• 6.4 /10Hertz Car Rentals at LGA
• 5.1 /10Thrifty Car Rentals at LGA
• 6.8 /10Enterprise Car Rentals at LGA
• 5.4 /10Sixt Car Rentals at LGA
• 4.9 /10Dollar Car Rentals at LGA

• How much does it cost to rent a car from Alamo at New York LaGuardia Airport?

  On average a rental car from Alamo at New York LaGuardia Airport costs C$ 115 per day.

• What is the most popular rental car from Alamo at New York LaGuardia Airport?

  Compact (Hyundai Accent or similar) is the most frequently booked rental car type from Alamo at New York LaGuardia Airport.

• Where can I find Alamo car rentals at New York LaGuardia Airport?

  9501 Ditmars Blvd is the closest Alamo rental location to New York LaGuardia Airport. The telephone number for this location is +1 844 727 2711.

• Does Alamo offer shuttle or airport pick-up services from New York LaGuardia Airport (LGA)?

  Yes