Book Payless car rentals in New York

Reviews for Payless in New York

Recent reviews

Traveler rating

Wonderful

13

Very good

7

Good

0

Okay

6

Fair

1

Mediocre

0

Poor

14

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get the cargreat price

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car was clean

10.0

Good enough.Reviewed 26 Jun. 2023

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10.0

Everyone was great, friendly staff, ease of pick up and return and good valueReviewed 8 Apr. 2023

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4.0

Could not contact anyone on phone to find my lost Driving license inside the car. Please assist your customers.Reviewed 30 Mar. 2023

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2.0

They wouldn't rent a car to me because I had a foreign driver's license.Reviewed 1 Feb. 2023

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10.0

Renting from Payless was a great experience. From booking to pick up and drop off, everything was seamless. I got a great car that came with Sat Nav built in which was great as I was visiting from the UK and had no roaming data so could not use Google Maps.Reviewed 6 Nov. 2022

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6.0

the car had a leaky tire, we were not sold the toll pass when we should have been and the rep was not helpful when we called to get it corrected.Reviewed 29 Oct. 2022

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8.0

Waiting for confirmation of insurance. How much will deduct from deposit. I also need receipt as wellReviewed 19 Oct. 2022

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10.0

The "maintenance required" light was on from the time we rented until we brought it back. We were told that it just wasn't reset. Also, tire pressure light went on. Maybe could pay more attention to maintenance.Reviewed 6 Oct. 2022

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10.0

Great experience all around and the price was much lower than competitors. Would definitely use again.Reviewed 21 Sep. 2022

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4.0

I picked up the car for a weekend and after driving it, the steering was screwed up, warning lights were coming on, oil change needed. I called and they said they’d bring a new car and it took over 12 hours to get it. The new car was better, but overall, rough experience.Reviewed 1 Aug. 2022

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2.0

My car was double booked and the other customer refused to come inside with me to sort the problem out. The staff handled it well but the fact that I lost almost an hour of my time waiting for it to be resolved when it should not have happened in the first place impacted the rest of my schedule.Reviewed 13 Jul. 2022

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2.0

Your booking platform allowed me to make a reservation for 11:pm. This Payless location *closes* at 11:pm. Nothing in the booking nor confirmation process mentioned the closing time nor flagged it as a potential problem. When we showed up a couple minutes after 11, there was nobody at the Payless counter. There was, however, a sign directing Payless customers to get in the *very* long Avis line and identify ourselves as Payless customers when we got to the front. That seemed reasonable: Avis *owns* Payless. Getting through the Avis line took nearly one hour. When we got to the front, the person staffing the Avis desk told us the Payless computer system shut down at 11:pm and there was nothing she could do to get us our car. All other rental counters staffed at midnight had no cars available. We took a $135 taxi out of the airport, then caught a ride to another airport the next day to pick up a much more expensive car from another company owned by Avis -- Budget. I am quite angry that: 1. Your booking system allowed a nonrefundable car reservation at a time the company was unlikely to be able to actually issue a car. 2. Payless put up a sign that made us waste an hour of our time standing in line for nothing. 3. Payless's parent company actually made money off of this fiasco, because it forced us to get a more-expensive rental from another of its subsidiaries.Reviewed 11 Jul. 2022

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• Has the Payless rental car policy in New York changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Payless will continually update its policies accordingly. Please contact Payless directly for the latest information. You can find up-to-date information on the coronavirus response of Payless here: Coronavirus (COVID-19) update from Payless

• How much does it cost to rent a car from Payless in New York?

  On average a rental car from Payless in New York costs C$ 91 per day.

• What is the most popular rental car from Payless in New York?

  Standard (Class Commercial Truck or similar) is the most frequently booked rental car type from Payless in New York.

• How many car rental locations does Payless have in New York?

  Payless has 2 rental locations in New York. Take a look at our Payless rental location map to find the best rental cars near you.

• Does Payless have a car rental location at the airport: John F Kennedy Intl airport (JFK)?

  Yes

• Does Payless offer shuttle or airport pick-up services from John F Kennedy Intl airport (JFK)?

  Yes

• Does Payless have a car rental location at the airport: Newark airport (EWR)?

  Yes

• Does Payless offer shuttle or airport pick-up services from Newark airport (EWR)?

  Yes

• Does Payless have a car rental location at the airport: LaGuardia airport (LGA)?

  Yes

• Does Payless offer shuttle or airport pick-up services from LaGuardia airport (LGA)?

  Yes