Guest Reviews
Overall Rating
8.8
Excellent
Based on 283 reviews
Overall
8.8
Cleanliness
8.9
Comfort
8.9
Pickup/Dropoff
8.7
Value for money
8.5
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Enterprise car rental prices in New York
| Compact | C$57/day |
| Intermediate | C$60/day |
| Standard | C$62/day |
| Full-size | C$64/day |
| SUV | C$88/day |
| Premium | C$84/day |
Pros
"Very friendly and helpful staff."
(in 466 reviews)
"This was a great experience."
(in 309 reviews)
"His customer service was excellent!."
(in 1169 reviews)
Cons
"No cars available upon arrival."
(in 229 reviews)
"Return car process was too slow."
(in 56 reviews)
"Long line to pick up car."
(in 70 reviews)
Recent Reviews
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Find reviews that mention:
customer service
car was clean
pick up the car
great customer
great service
friendly staff
nice car
great experience
car available
great car
airport location
return the car
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4.4
they charged extra money from me
Pros: cleanliness and comfort are good.
Cons: i have a problem. i bought this service from Kayak.com 616.07 (all included) and i added 19,75 toll pass and fuel 44.20 usd. 616.07+19.75+44.20=680.02 usd. Enterprise charged from me 701.25 usd. Why did they extra charge 21.23 usd (701.25-680.02) from me? I think there is, we have a big problem. Thanks for your help in advance.
review from
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10.0
Pros: Drop-off couldn't have been easier, I was in and out.
review from
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6.4
Good
Pros: Quick easy efficent return. Therebis construction nesr the outlet so very difficult to park but attendant was good. Explained payment and checked vehicle quickly.
review from
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9.6
Professionalism
Pros: Employee by the name of Doug Forest Hills location was easy to deal with and very
review from
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9.6
Pros: Friendly service at pickup & return
review from
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7.6
24 hour rental
Pros: Nice, clean car. Friendly staff when returning the car.
Cons: There wasn’t an easy pass in the car and they didn’t offer it to me while checking out, by the time I realized it I was almost out of the city and needed it so I had to go back and their response was “well you didn’t ask for it” so that was a bit of a turn off. Most rental cars I’ve used come with one in the car and have the cover on it to allow you to choose whether or not you’re going to use it.
review from
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10.0
Your Money's Worth
Pros: Exceptional customer service from Corey. Lovely grace period on returning the car.
review from
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10.0
Everything went well and on schedule
Pros: The customer service was great
review from
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10.0
My best car rental evet (no kidding)
Pros: I was greeted at the door when picking up the car, the pick up process took only a few minutes. The car was brand new and one size bigger than what I paid for. Drop off also went super smoothly. Everyone at enterprise and was friendly and competent. This is a rare combination.
review from
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3.6
Cons: It took a long time to return my car (nearly an hour), since they had attached it to the wrong account in the Rehoboth office. There were several phone calls and attempts to find the information in the system though I provided all of my email confirmations.
review from
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10.0
Pros: Given a choice of cars including VW Toureg. Excellent service.
review from
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10.0
Pros: Everything Was Great
Cons: Customer Service
review from
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10.0
Pros: Drop-off couldn't have been easier, I was in and out.
review from
-
9.6
Professionalism
Pros: Employee by the name of Doug Forest Hills location was easy to deal with and very
review from
-
9.6
Pros: Friendly service at pickup & return
review from
-
10.0
Your Money's Worth
Pros: Exceptional customer service from Corey. Lovely grace period on returning the car.
review from
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10.0
Everything went well and on schedule
Pros: The customer service was great
review from
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10.0
My best car rental evet (no kidding)
Pros: I was greeted at the door when picking up the car, the pick up process took only a few minutes. The car was brand new and one size bigger than what I paid for. Drop off also went super smoothly. Everyone at enterprise and was friendly and competent. This is a rare combination.
review from
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10.0
Pros: Given a choice of cars including VW Toureg. Excellent service.
review from
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10.0
Pros: Everything Was Great
Cons: Customer Service
review from
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4.4
they charged extra money from me
Pros: cleanliness and comfort are good.
Cons: i have a problem. i bought this service from Kayak.com 616.07 (all included) and i added 19,75 toll pass and fuel 44.20 usd. 616.07+19.75+44.20=680.02 usd. Enterprise charged from me 701.25 usd. Why did they extra charge 21.23 usd (701.25-680.02) from me? I think there is, we have a big problem. Thanks for your help in advance.
review from
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6.4
Good
Pros: Quick easy efficent return. Therebis construction nesr the outlet so very difficult to park but attendant was good. Explained payment and checked vehicle quickly.
review from
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3.6
Cons: It took a long time to return my car (nearly an hour), since they had attached it to the wrong account in the Rehoboth office. There were several phone calls and attempts to find the information in the system though I provided all of my email confirmations.
review from
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Where can I find Enterprise car rentals in New York?
162 E 126th St, Enterprise car rentals
