2.0
They didn’t have the car for me which I had thought I reserved.Reviewed 16 Sep. 2023
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2.0
awful. and the car ended up being A LOT more expensive than we thought thanks to charging fees and surprise tolls etc.Reviewed 11 Sep. 2023
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10.0
Was a savoring Grace after my flight was canceled. Also used Hertz in England and it was a great experience.Reviewed 10 Sep. 2023
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2.0
I made a reservation but they had no cars to rent.Reviewed 21 Aug. 2023
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10.0
Quick and efficient service.Reviewed 26 Jun. 2023
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6.0
Drop-off was great! Just gave the agent the key upon arrival in the lot and I was on my way. Pickup was a bit of an issue. Had to wait about 15 minutes since there was only one agent at the counter. Agent was friendly and efficient but the previous customer apparently had some complications. All else was fine.Reviewed 25 Jun. 2023
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2.0
Waited 1 hour to get a car that was filthyReviewed 16 Jun. 2023
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10.0
The woman who checked us in was fantastic. She was attentive, prompt, knowledgeable, and very friendlyReviewed 12 Jun. 2023
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2.0
After waiting an hour in line inside then had to wait 2+ outside with little chance of a car. I agreed to take an EV but said only if charged enough (at least 65 miles). Got in car at 1:40 am after starting process at 10:30 pm to find car at 32 miles left in charge. Had to find charging station and charged for 38 minutes so got to destination after 4 am — it’s an hour & half away. Hertz should not take reservations without enough cars available and staff to manage them.Reviewed 7 Jun. 2023
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10.0
The price was very highReviewed 21 Jul. 2022
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2.0
They refused to honor the reservation.Reviewed 4 May 2022
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2.0
Heads up fellow travellers! Look in the trunk of your rental car BEFORE you leave the pick up location. Be sure to find out if there is a spare tire and/or that junky glue/self patch of a flat tire kit. Be sure to check the glue bottle! Nothing like getting a car with no spare and and empty glue bottle and discovering this only after you find you have a flat tire. Also - be sure to ask if their roadside assistance service and 800 number are 24-hour a day supported by LIVING HUMAN BEINGS.Reviewed 3 May 2022
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