Book Ace car rentals at New York John F Kennedy Intl Airport

Reviews

Recent reviews

Traveler rating

Wonderful

5

Very good

1

Good

0

Okay

6

Fair

1

Mediocre

0

Poor

56

2.0

NEVER AGAIN NEVER!!!! The employee at the counter is just the beginning of the worst rental experience you can ever imagine. I was forced to buy insurance even though my credit card provide coverage in case of an issue with any rental car. Then I was requested flight information even though, as a student, I am allowed to stay in the country without having a flight back; they make you feel uncomfortable. Finally, the worst is yet to come. We had a nail puncture, and they charged us 200$ for a tire replacement without any explanation when a fix would have cost 60$; to finish up the bill, they had mistakenly doubled the tax and fee.Reviewed 26 Oct. 2023

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4.0

I would have appreciated more transparency around the eventual cost of the vehicle. I was initially quoted $290 when I reserved it, and was told that would be the amount when I picked it up. Alas, I was presented with a daily "Geo Zone" fee— something I wasn't notified of when renting the car. I dropped the car off after requesting an additional day (I tried to do so at pick-up, but was told I'd have to call to extend), and was charged a total of $457. Additionally, I thought I would be renting the car from ACE, a company I've heard of, but was surprised to learn that I'd actually be renting it from Drivo (a company I've never heard of). I was also told I could receive $25 back, if I submitted a Google review, prior to even leaving the lot with the car The lack of transparency made me very uncomfortable. In the future, I'll stick to (albeit sometimes pricey) companies I know, like Hertz.Reviewed 21 Sep. 2023

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2.0

Long lines bad costmer serviceReviewed 17 Sep. 2023

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2.0

Pros:NothingCons:The manager at Ace was very rude and had me on the do not rent list for keeping the car a few days longer than the reservation. Which I was in fact in contact with them everyday I kept the car and was being charged everyday that I had it over the time reserved. My trip was extended so I extended my rental. People do it all the time. I was not given my money back that I pre paid towards the rental when I made the reservation.Reviewed 28 May 2021

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10.0

Pros:Easiest drop off everCons:Everything was excellentReviewed 11 May 2021

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2.0

Pros:no car was made available to me - indeed the lot was packed with 30 people waiting for THEIR cars which didn't exist so it wasn't just meCons:pretty much everything. be careful what you pay for because you might just get itReviewed 28 Apr. 2021

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4.0

Cons:Really far to get to from JFK - after you take the train to the rental car area you then need to call a shuttle to be picked up. On the return we just threw the shuttle driver $20 and he dropped us off directly at the terminal which was much easier.Reviewed 26 Apr. 2021

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2.0

Pros:First off staff was very rude, second you cannot get a hold off anyone even with the corporate phone number and third my rental had broken down on me and after hour's of trying to get a hold of someone they said I would have to tow the car on my expense to their location so that I may yet another vehicle. This company sucks never will I ever rent from these guys againReviewed 8 Mar. 2021

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2.0

Cons:I think this is a fake company. Seriously. No cars, no intention of renting you anything.Reviewed 22 Feb. 2021

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2.0

Pros:Nothing. This was a terrible experience from start to finish.Cons:Do not rent from this dealer.Reviewed 17 Feb. 2021

review from

10.0

Cons:Nothing - it was great! My favorite place from which to rent a car by farReviewed 16 Feb. 2021

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2.0

Pros:Worst staff I could ever imagine.Cons:Organization and ethics.Reviewed 11 Feb. 2021

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• What documentation is required book Ace car rentals at New York John F Kennedy Intl Airport?

  Ace car rental requires identification documents such as an ID or a passport before you are able to rent a car from the company. You will need to produce a valid driver’s license that has been issued in the U.S. or a passport. You may also be required to present an international driver’s license if you are from certain countries.

• What are some of the protections offered at Ace car rentals at NY JFK International Airport?

  The car rental company offers third-party liability coverage for all the cars in the airport regardless of the type or class. It also offers a loss damage waiver, which helps relieve the driver of the rented car of any responsibility in case of damage or loss. The LDW cover also covers any other driver who is authorized to operate the car.

• Is it possible to rent a specific car model at Ace car rentals at NY JFK International Airport?

  Ace car rental company has several types, classes and models of vehicles present in its collection. While it may be possible to get the specific model required, it is not guaranteed unless early arrangements are made through online booking platforms, which are also subject to availability. It is best to seek guidance from the counter attendants to settle for a suitable alternative.

• How much does it cost to rent a car from Ace at New York John F Kennedy Intl Airport?

  On average a rental car from Ace at New York John F Kennedy Intl Airport costs C$ 89 per day.

• What is the most popular rental car from Ace at New York John F Kennedy Intl Airport?

  Intermediate (Chevrolet Cruze or similar) is the most frequently booked rental car type from Ace at New York John F Kennedy Intl Airport.

• Where can I find Ace car rentals at New York John F Kennedy Intl Airport?

  124-10 S Conduit Avenue is the closest Ace rental location to New York John F Kennedy Intl Airport. The telephone number for this location is +1 855 588 0008.

• Does Ace offer shuttle or airport pick-up services from New York John F Kennedy Intl Airport (JFK)?

  No (According to our data)