Book Ace car rentals at New York John F Kennedy Intl Airport

Reviews

Recent reviews

Traveler rating

Excellent

8

Good

5

Okay

9

Mediocre

33

Poor

0

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get the carnever rent

car was cleancar was dirty

car availablecredit card

friendly staffcustomer service

car insuranceeven though

shuttle from the airportper day

great price

8.0

Pros:drop-off was easy and staff was always helpful when I called.Cons:Upfront about deposit charge and car coverage policy.Reviewed 2 Mar. 2021

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2.0

Pros:NothingCons:EverythingReviewed 7 Jun. 2020

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2.0

Pros:NothingCons:The staff made the experience difficult and unpleasant. I prepaid and purchased insurance it they claimed not to get the info and forces another 300+ payment. Just watching other customers have issues was an indicator of their performance after I was already in a bind. Never again!!Reviewed 31 Jan. 2021

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6.0

Cons:Location of drop-off is hard to find and default address doesn’t work well with GoogleMaps. Suggest providing improved return directions in confirmation email and day-off return reminder text.Reviewed 30 Nov. 2020

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2.0

Pros:No opportunity was provided to "like" anything. I arrived at the location with a reservation confirming an intermediate suv for 5 days at $200 total only to be told there were no more cars of this type. The agent stated a call was made to me to explaining this but I only received a call to confirm the booking. Ended up walking out with no rental car.Cons:Better control of your inventory, communication, and training for your team. A minivan does not have a 4x4, which the agent attempted to sell me on.Reviewed 20 Jan. 2021

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2.0

Pros:I did not like. They let me waiting for hours at rhe pick up place. Nobody picked the phone.Cons:They should be clear about taxes and insurance. In the website the amount was 154 dollars and they charged me 415 dollars. Not fareReviewed 21 Jan. 2021

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2.8

Pros:The trunk and gas worked fineCons:The name change soi assume they company did also now drivo. Is currently Forcing insurance on costumers , I had no knowledge of this new change an was forced to accept the insurance or stand in the rain to contact mines an present it to the rep inside before leaving. My rental was 84 bucks for 3 days. Their insurance was 150 terrible mind you I did have my own insurance just didn’t wanna stand in the cold rain to get the paperwork to show. But if I knew prior no brainerReviewed 2 Nov. 2020

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3.6

Pros:Not muchCons:The car we reserved was not available and we were put into a smaller car with no price adjustment. Then we get into the car and it STUNK like cigarettes and chemicals to cover up the cigarette smell... "No other cars were available"Reviewed 26 May 2020

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7.6

Pros:Good all aroundCons:I didn’t get clear instructions where my Pick up was (off airport) which made pick up stressful. I was coming from the city not the airport and it would have been helpful to get that info BEFORE the day of my trip!Reviewed 29 Aug. 2020

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8.0

Pros:The drop off was super-easyCons:The pick-up took a long timeReviewed 9 Sep. 2020

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10.0

Pros:Friendly easy purchase . Only reservation was easyReviewed 31 Jul. 2020

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4.4

Cons:I recommend ACE and Kayak stop using this location. They claimed they were a private company and then forced everyone to get their full coverage insurance on the vehicle for 40+ dollars a day. They also asked me if I was going out of state and then told me since I was they were imposing a 200 miles a day limit, even though ACE advertised unlimited miles. These hidden fees made the rental go from its advertised 97 dollars to 248 dollars, not including the .25 cents a mile over 200 a day fee. Additionally to pick up the car I had to wait outside for almost 2 hours in a huge slow moving line of people.Reviewed 26 Oct. 2020

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• How much does it cost to rent a car from Ace at New York John F Kennedy Intl Airport?

  On average a rental car from Ace at New York John F Kennedy Intl Airport costs C$ 82 per day.

• Where can I find Ace car rentals at New York John F Kennedy Intl Airport?

  124-10 S Conduit Avenue is the closest Ace rental location to New York John F Kennedy Intl Airport. The telephone number for this location is +1 855 588 0008.

• Does Ace offer shuttle or airport pick-up services from New York John F Kennedy Intl Airport (JFK)?

  No (According to our data)