Find reviews that mention:
6.0
Cons:I was initially turned away from renting because the credit card I used did not have a chip. Nowhere in the policy was it written that I need to have a credit card with a chip specifically.Reviewed 22 Jun. 2021
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8.0
Pros:East accessCons:Value can be a little bit of cheaperReviewed 16 May 2021
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6.0
Pros:Quick pickup.Cons:The car I was given had a tire that started going flat once I was out on the road, and then I had to refill it several times. It was losing air fast enough that it should have been noticed. Dirty mirrors and windows. And there's an extra charge on my account now and I can't reach anyone at customer service to resolve it.Reviewed 4 May 2021
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2.0
Cons:i was lied to on my kayak reservationReviewed 15 Apr. 2021
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8.0
Pros:Yes/ people were good.Cons:Hard to find Budget & Avis stations in JFK & NWK!Reviewed 9 Apr. 2021
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10.0
Pros:Car was clean and ready to goCons:Better rateReviewed 5 Apr. 2021
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6.0
Cons:Budget offices were closed at JFK New York and Providence Rhode Island, but these were not indicated in the booking confirmations. As a result, much time was wasted during the pickup at both of these locations (it turned out that we had to pick up at an Avis location instead). Unprofessional!Reviewed 26 Feb. 2021
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6.0
Cons:Only one person was working with the customers, I wait like one hour and a half for my car.Reviewed 18 Feb. 2021
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2.0
Pros:Locating the car was easyCons:I had to wait 45 minutes even though there were only 2 people in front of me. Car smelled like an ashtray covered up by artificial air freshener. It was nauseating during my 4 hour drive. The inside of the window was very dirty and dangerous once it got dark and oncoming lights made it more difficult to see. When i stopped at a rest stop the key battery to lock the car didn`t work and I had to leave my luggage unsafely in the car. When I dropped the car off no one was around, I had to walk around to find someone and the whole process was confusing and unclear. Terrible experience and not at all worth the expense. I should have been paid to drive that car!Reviewed 6 Feb. 2021
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6.0
Pros:car was great, clean and newCons:Pick up and drop off staff didn't seem to care about customer service at all. Waited while staff chatted when I was already waiting for 30 minutes.Reviewed 24 Dec. 2020
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10.0
Pros:Friendly staff, easy and efficient picking up and dropping off, great carCons:Car was dirty on the inside, gunk on the back seat, some trash was left (plastic fork, piece of paper, etc)Reviewed 15 Dec. 2020
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2.0
Cons:Budget seemingly didn’t want to give me the car I booked one week in advance, because they said my debit card didn’t have enough credit history in the United States, which is BS, because I showed all the documents that they asked for on the site (flight itenary, social security, debit card with enough balance) Had to wait 3 hours at JFK, till another car company gave me a car! Horrible experienceReviewed 4 Nov. 2020
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