Guest Reviews
Overall Rating
7.3
Good
Based on 4,901 reviews
Overall
6.7
Cleanliness
7.1
Comfort
7.2
Pickup/Dropoff
6.3
Value for money
6.7
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Budget car rental prices in New York
| Standard | C$57/day |
| Full-size | C$52/day |
| Minivan | C$90/day |
| Premium | C$81/day |
| Convertible | C$102/day |
| Commercial | C$50/day |
Pros
"Car was nice and clean"
(in 595 reviews)
"Staff was friendly and helpful."
(in 215 reviews)
"Nice car, good value, ."
(in 444 reviews)
Cons
"the customer service was terrible."
(in 242 reviews)
"Pickup took over an hour."
(in 57 reviews)
"We don't have credit cards."
(in 99 reviews)
Recent Reviews
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- Negative
Find reviews that mention:
customer service
pick up the car
credit card
car was clean
car was great
great car
return the car
car available
took minutes
great service
great experience
friendly staff
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6.8
Possibly Taken advantage of
Pros: The car was great
Cons: I showed up to pick my car an hour and a half after the rental time, and they said they no longer had any cars in my class that I rented, but I could rent a higher class SUV for 30$ more per day, or wait for who knows how long for my class. I was already running late for a funeral but I couldn´t afford the upgrade. I waiting for 30 minutes longer, then went back, they said ok they had a car now, but it was an SUV. so I feel they were trying to take advantage of me and try to get me to pay more.
review from
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5.2
Cons: Made me take a different car that I reserved
review from
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6.4
Cons: The shuttle to LaGuardia Airport is a joke.
review from
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9.2
Pros: Quick checkin n CheckOut; and the convenience of having someone when returning the van.
Cons: Van wasn't cleaned well; i had to wipe down the insides for a fresh feeling.
review from
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2.8
Worthless customer service
Pros: Car was fine
Cons: Showed up 30 minutes before pick up and wouldn’t let us have car. Charged $90 extra with no explanation. Workers had no idea what they were doing.
review from
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4.0
I guess you get what you pay for
Pros: I’m a hertz golf member but often hertz is crazy expensive. Check in was pretty quick- appreciate that
Cons: Wipers were horrible, rented car for 30 hours, 2 day rate. Asked to delay return for over night, still less than 48 hours & phone rep said it would cost $260- 2x total. Was very annoying and stupid. Also told checkout guy car was 7/8 full, he agreed but never changed contract. No big deal but indicative of DGAS service
review from
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2.0
Pros: Nothing to like for
Cons: The lady at the desk has some major issues. When the customer questions why it is taking so long - she mentioned the system is down/slow, but another person was spinning customers out reasonably faster. And when asked when the system wud be back she said "how wud i know". If she wouldn't know how would the customer know. And when the customer spoke little high pitch - she used higher pitch saying "don't yell at me ". It was late night pickup, and do understand stress of the customer support. But they also need to understand is folks maybe traveling all day with kids/elders. Also if the management looks at the reviews on Google they wud know more.
review from
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6.8
We made a deal online and after paid double in the pickup point.
Pros: Comfort
Cons: Extremly price
review from
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8.0
Cons: It always takes a long time to check in to get a car ( minimum 1 hour if not 2 hours) at this location. It would be great if they can have more ppl on weekends to expedite check in process
review from
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2.0
Over charged for rental
Pros: The vehicle.
Cons: I returned the van way early but no one was there to receive it. Was instructed to leave the key in the van. I got an extra day rental charge for the vehicle, opened a case and a refund was refused. I'm not done with them yet though, so will see if I'd use budget again...
review from
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2.0
Didn’t have my car, then charged me double
Pros: Nothing about this experience
Cons: I called to switch locations and time for my pick up. They told me all I had to do was show up. I did. They didn’t have any cars and they didn’t have my reservation. I called and booked another reservation, but they charged me double the price.
review from
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3.2
BUDGET WILL NOT HONOR YOUR DEAL WITH KAYAK
Pros: NOTHING
Cons: If you have any problems Flight Change etc, Budget WILL NOT Honor third Party Deals. You will be forced to take a walk in rate. TWICE the MONEY CROOKS
review from
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6.8
Possibly Taken advantage of
Pros: The car was great
Cons: I showed up to pick my car an hour and a half after the rental time, and they said they no longer had any cars in my class that I rented, but I could rent a higher class SUV for 30$ more per day, or wait for who knows how long for my class. I was already running late for a funeral but I couldn´t afford the upgrade. I waiting for 30 minutes longer, then went back, they said ok they had a car now, but it was an SUV. so I feel they were trying to take advantage of me and try to get me to pay more.
review from
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6.8
We made a deal online and after paid double in the pickup point.
Pros: Comfort
Cons: Extremly price
review from
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8.0
Cons: It always takes a long time to check in to get a car ( minimum 1 hour if not 2 hours) at this location. It would be great if they can have more ppl on weekends to expedite check in process
review from
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5.2
Cons: Made me take a different car that I reserved
review from
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6.4
Cons: The shuttle to LaGuardia Airport is a joke.
review from
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2.8
Worthless customer service
Pros: Car was fine
Cons: Showed up 30 minutes before pick up and wouldn’t let us have car. Charged $90 extra with no explanation. Workers had no idea what they were doing.
review from
-
4.0
I guess you get what you pay for
Pros: I’m a hertz golf member but often hertz is crazy expensive. Check in was pretty quick- appreciate that
Cons: Wipers were horrible, rented car for 30 hours, 2 day rate. Asked to delay return for over night, still less than 48 hours & phone rep said it would cost $260- 2x total. Was very annoying and stupid. Also told checkout guy car was 7/8 full, he agreed but never changed contract. No big deal but indicative of DGAS service
review from
-
2.0
Pros: Nothing to like for
Cons: The lady at the desk has some major issues. When the customer questions why it is taking so long - she mentioned the system is down/slow, but another person was spinning customers out reasonably faster. And when asked when the system wud be back she said "how wud i know". If she wouldn't know how would the customer know. And when the customer spoke little high pitch - she used higher pitch saying "don't yell at me ". It was late night pickup, and do understand stress of the customer support. But they also need to understand is folks maybe traveling all day with kids/elders. Also if the management looks at the reviews on Google they wud know more.
review from
-
2.0
Over charged for rental
Pros: The vehicle.
Cons: I returned the van way early but no one was there to receive it. Was instructed to leave the key in the van. I got an extra day rental charge for the vehicle, opened a case and a refund was refused. I'm not done with them yet though, so will see if I'd use budget again...
review from
-
2.0
Didn’t have my car, then charged me double
Pros: Nothing about this experience
Cons: I called to switch locations and time for my pick up. They told me all I had to do was show up. I did. They didn’t have any cars and they didn’t have my reservation. I called and booked another reservation, but they charged me double the price.
review from
-
3.2
BUDGET WILL NOT HONOR YOUR DEAL WITH KAYAK
Pros: NOTHING
Cons: If you have any problems Flight Change etc, Budget WILL NOT Honor third Party Deals. You will be forced to take a walk in rate. TWICE the MONEY CROOKS
review from
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Where can I find Budget car rentals in New York?
Building 305 Federal Circle, Budget car rentals
Address
Building 305 Federal CirclePhone
+1 718 656 1890Top Tips For Renting a Car from Budget in New York
- 25% of our users found rental cars from Budget in New York for C$ 65 or less
- Premium rental cars from Budget in New York are around 65% cheaper than other car types, on average
FAQs About Renting a Car From Budget in New York
How much does it cost to rent a car from Budget in New York?
On average a rental car from Budget in New York costs C$ 131 per day.
What is the most popular rental car from Budget in New York?
Economy (Chevrolet Spark or similar) is the most frequently booked rental car type from Budget in New York.
How many car rental locations does Budget have in New York?
Budget has 6 rental locations in New York. Take a look at our Budget rental location map to find the best rental cars near you.
Does Budget have a car rental location at the airport: John F Kennedy Intl Airport (JFK)?
Yes
Does Budget offer shuttle or airport pick-up services from John F Kennedy Intl Airport (JFK)?
Yes
Does Budget have a car rental location at the airport: Newark Airport (EWR)?
No (According to our data)
Does Budget offer shuttle or airport pick-up services from Newark Airport (EWR)?
Yes
Does Budget have a car rental location at the airport: LaGuardia Airport (LGA)?
Yes
Does Budget offer shuttle or airport pick-up services from LaGuardia Airport (LGA)?
Yes
