Reviews for Ace in New York
- All reviews 100%
23 May 2017
Cons: Charged me 39/day for the bottom level insurance, without explicitly saying the per day price. ended up costing more than the rental itself. Feel taken advantage of.
28 Feb 2017
Cons: They were not open. We had a car rental for 6:30 and when we arrived at the airport they were closed. We had to find another car rental company and obviously paid more because we were walk up customers.
23 Jan 2017
Pros: The car was generally fine.
Cons: The windshield wipers didn't work. The rental agency hit me with a $500 deposit and tons of extra hidden fees including an extra 0.25 cents per mile over 200 miles. There was no option for prefilled gas, and the tank was half full when I picked it up.
14 Jan 2017
Pros: Customer service at pick-up and drop-off was friendly and efficient.
Cons: The compact car was comfortable, but the engine was pretty noisy, as were the windshield wipers when in use. But Ace offered a great deal on the car, so these small problems were worth putting up with.