Cons: My car was faulty — it shook violently above 45 mph and I had to change my trip to find a new car. It took several hours and uncomfortable/unsafe driving.
Pros: As always the staff was super friendly and efficient!
Cons: The car had some stains on the seats— despite the Hertz cleanliness tag on the door. We stopped and bought some wipes and cleaned them, but it was disappointing to see the interiors weren’t thoroughly cleaned.
Pros: Couldn't drop off in time because the pick-up line was literally over 2 hours long. Had to pay for garage parking for this reason and drop off the next morning.
Cons: Couldn't drop off in time because the pick-up line was literally over 2 hours long. Had to pay for garage parking for this reason and drop off the next morning.
Pros: No, both of the girls were rude. Literally told us to shut up. I agree I didn’t have my mask on. But I was more then 6 feed away from her. She didn’t refuse my service. When I asked her for her assistance and she said she couldn’t do it. I asked her if we can see the car, she said she doesn’t even know which car I’ll get. That’s when she started telling me she shouldn’t even speaking to me cuz I didn’t have My mask on. Meanwhile her colleague had her mask off and on the chin the whole time. When confronted she says are you an employee do you work here. When my brother told her masks are for everyone not Jusr customers. Then she replied to him saying was I talking to you?
Cons: She should have been disciplined. Idk If this will get anywhere. But this is the worst experience I ever had with a car rental place. Very bad for Hertz. I’ll never forget this experience.
Pros: Vehicle was VERY clean
Cons: Staff changed the kind of vehicle we were renting in the last minute and without a clear explanation
Pros: The staff was friendly.
Cons: There was a used face mask in the glove compartment. The drop off location was at a Pep Boys and was not marked on the street.
Pros: You can just leave your car there with the keys in it at the end, and you're ready to go.
Cons: The agent in NY at pickup was incredibly rude. The air conditioning also went out so we drove hours in a heat wave without any air. Temp outside reached 102
Pros: This location was CLOSED. Why is it still online as an option? It was HELL trying to get reimbursed for this faulty booking.
Cons: Take this location offline.
Pros: The young that assisted me was pleasant.
Cons: My car did not look very clean on the outside. Hertz has always been my go to for rental cars but I have a fear of writing really honest reviews after being accosted by a worker who recognized my name after a review. Some anonymity would be appreciated
Pros: The pickup staff was okay to interact with.
Cons: The inside of the car was dirty when I received it, very sad in any situation but in a pandemic it could be deadly. I felt so inclined that I needed to pull over, purchase my own disinfectant, and clean the inside of the car. The drop off was also remote, I wasn’t aware of that, and I still haven’t been notified of the total cost of the car.
Cons: You could have gave me a working car instead you gave me a car that broke down in the middle on Manhattan in an intersection where pedestrians had to push me out of the middle of the road. Never again will I book with hertz!
Other suppliers in New York scored
- 8.5/10 Alamo car rentals in New York
- 7.6/10 Avis car rentals in New York
- 6.8/10 Budget car rentals in New York
- 6.7/10 Dollar car rentals in New York
- 8.7/10 Enterprise car rentals in New York
- 8.9/10 National car rentals in New York
- 6.9/10 Thrifty car rentals in New York
- 6.2/10 Sixt car rentals in New York
- 5.1/10 Advantage car rentals in New York
- 6.6/10 Payless car rentals in New York
Where can I find Hertz car rentals in New York?
Top tips for renting a car from Hertz in New York
- 25% of our users found rental cars from Hertz in New York for C$ 87 or less
- Book your rental car from New York in Hertz at least 7 weeks before your trip in order to get a below-average price
- Full-size rental cars from Hertz in New York are around 47% cheaper than other car types, on average