Book Thrifty car rentals in New York

Reviews for Thrifty in New York

Recent reviews

Traveler rating

Wonderful

32

Very good

13

Good

10

Okay

6

Fair

6

Mediocre

0

Poor

65

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car availablegreat price

get the carcustomer service

car was cleancar smelled

friendly staffpick up and drop

per daycar was dirty

10.0

Was able to pick up right in Manhattan. Upgraded to a 4 wheel drive when say conditions were bad. Was able to do a one way trip as needed all the way to Memphis. Other rental companies would not allow this. Good price and very friendly service.Reviewed 16 Mar. 2023

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2.0

Terrible rental experience. Will not be using them again. We booked our car in advance and yet still had to wait an hour before any cars were available. When it finally did arrive it reeked of cigarette smoke and the service light was on. After driving for a few hours the gas tank still read full, as it turns out the gas guage was broken and nobody told us. Best thing I can say is that it got us there (late) and it was cheap, but I would recommend going elsewhereReviewed 21 Jan. 2023

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2.0

The vehicle provided to me had a problem with the ABS system that made braking in ice conditions almost impossible and placed me and my family in grave danger whilst travelling in Vermont in winter. I have raised this with them and they indicate that there is nothing that can be done. I regard this as unacceptable and I will never rent from them again.Reviewed 12 Jan. 2023

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4.0

Customer serviceReviewed 4 Jan. 2023

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2.0

Terrible customer service at the counter. They make it seem as if they are doing you a favor. Their customer service number is no better. What ever the call center tells you, be assured it’s a lie. I caught them lying to me multiple times and it cost me 100 dollars in taxi fees when they told me the location will wait for my delayed flight to come in. Also had to wait 2 hours for a car to be available.Reviewed 14 Nov. 2022

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2.0

The staff at the Thrifty W 83 St New York is efficient and friendly. The car was fine. However, when we tried to add a day to our rental, it was impossible. At the various numbers we called , they told us that the only way to add a day to our rental was to go in person to Thrifty Corporate office, a preposterous offer. We gave up and did not add a day. When I told the staff at Thrifty W 83 St about this, while returning the car, they said they had never heard of such a policy.Reviewed 7 Nov. 2022

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10.0

Great customer service, friendly staff, and they gave me a freaking Tesla out of nowhere. 10/10 great experienceReviewed 7 Nov. 2022

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10.0

Office closed at 3:00 pm on Friday. I assumed it was open until 5:00 pm I should have been contacted to let me know. The staff was exceptionally pleasant courteous and helpful. Great staff.Reviewed 3 Oct. 2022

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10.0

The front office was exceedingly efficient and helpful. I was an hour late returning my car, and it was my fault, so I declined the waived surcharged. I told him I should pay it. I have a business, too. Thank you for a great experience all around. The staff across the street receiving the return was also very efficient, knowledgeable, and professional.Reviewed 1 Oct. 2022

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2.0

I waited for 3 hours to get the carReviewed 4 Sep. 2022

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4.0

I was given a car that smelled terribly of cigarette smoke. Thrifty charge $400 to those who smoke in their vehicles, but appear to make no effort to rehab the car and eliminate the odor. That left me having to endure the entire rental period with a disgusting second hand smoke smell. Noxious.Reviewed 31 Aug. 2022

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8.0

Good experience!Reviewed 23 Jul. 2022

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• Has the Thrifty rental car policy in New York changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Thrifty will continually update its policies accordingly. Please contact Thrifty directly for the latest information. You can find up-to-date information on the coronavirus response of Thrifty here: Coronavirus (COVID-19) update from Thrifty

• How much does it cost to rent a car from Thrifty in New York?

  On average a rental car from Thrifty in New York costs C$ 112 per day.

• What is the most popular rental car from Thrifty in New York?

  Compact (Nissan Versa or similar) is the most frequently booked rental car type from Thrifty in New York.

• How many car rental locations does Thrifty have in New York?

  Thrifty has 3 rental locations in New York. Take a look at our Thrifty rental location map to find the best rental cars near you.

• Does Thrifty have a car rental location at the airport: John F Kennedy Intl airport (JFK)?

  Yes

• Does Thrifty offer shuttle or airport pick-up services from John F Kennedy Intl airport (JFK)?

  Yes

• Does Thrifty have a car rental location at the airport: Newark airport (EWR)?

  Yes

• Does Thrifty offer shuttle or airport pick-up services from Newark airport (EWR)?

  Yes

• Does Thrifty have a car rental location at the airport: LaGuardia airport (LGA)?

  Yes

• Does Thrifty offer shuttle or airport pick-up services from LaGuardia airport (LGA)?

  Yes