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Pick-up location | Cincinnati |
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Car types | Compact, Compact SUV, Economy, Full-size, Intermediate, Intermediate SUV, Minivan, Standard, Standard SUV, Supplier choice |
Rental locations | 38 |
Airport locations | 4 |
Popular agencies | Turo, Hertz, Enterprise Rent-A-Car, Budget |
Economy | C$ 60/day |
Compact | C$ 61/day |
Intermediate | C$ 50/day |
Standard | C$ 80/day |
Full-size | C$ 98/day |
Minivan | C$ 169/day |
Compact SUV | C$ 69/day |
Intermediate SUV | C$ 77/day |
Standard SUV | C$ 106/day |
Supplier choice | C$ 109/day |
16 locations in Cincinnati
Locations in Cincinnati
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Reviews
2.0 Poor
Mar. 2021
Cons:
Two days before our rental reservation I received a phone call to inform me there were no Vans available . The Enterprise Rental Manager did not do anything to assist us in the inconvenience. I reached out to Enterprise Corporate and never heard a response. Spoke to a Chris both times. He told me the Vans have been out well over 2 weeks so my response was why did you wait 2 days before our trip to inform me . I will never use this website or Enterprise again. I was able to rent a car through another Company and they now have a New Loyal Customer. Enterprise gave poor Custimer Service and your website was misleading.10.0 Wonderful
Dec. 2020
Cons:
Reminder that I needed insurance. Maybe a sign on the counter saying what things to have ready.10.0 Wonderful
Oct. 2020
Pros:
Friendly and professional, Genuine people service. Car was clean and very fuel efficient. rental car price was super fair, and much better than the airport. Thank You all.Cons:
Perfect...7.6 Good
Oct. 2020
Pros:
It was enough room for my travelCons:
I wish it was a little cheaper10.0 Wonderful
Sep. 2020
Cons:
The process was extremely fast... we honestly weren’t expecting such a swift and friendly experience and atmosphere. The young man who helped us on the pick up day actually didn’t have what we wanted in stock and gave us a nicer vehicle at the same price. Thanks Enterprise team!6.8 Okay
Sep. 2020
Pros:
Super easy friendlyCons:
The fact that my bill was 241 and I had 255 on my card but yet it still took 320 to rent the care and I only got 150 back on my deposit when I paid 200 for it7 locations in Cincinnati
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Reviews
4.0 Mediocre
Nov. 2022
2.0 Poor
Nov. 2022
2.0 Poor
Oct. 2022
2.0 Poor
Oct. 2022
2.0 Poor
Oct. 2022
2.0 Poor
Dec. 2021
One location in Cincinnati
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Reviews
2.0 Poor
May 2021
Cons:
I was charged twice for the rental. Once when I booked the rental through CarRentals.com, I paid $301.08 and was told I had to pay a remaining $86.01 at pickup. When I picked up the vehicle, I was charged a full $387.99.2.0 Poor
Jan. 2021
Pros:
Nothing. There was absolutely nothing I liked about this company or my experience.Cons:
I booked this rental one week ahead of the day I needed it. I called ahead to be sure that I had every document that I needed and the method of payment would be accepted. I was told that I would be able to use my bank card and it could be run as credit (because it has the master card logo on it); just bring my social security card with me as a second form of identification. I have five credit cards in my name and making enough of a payment on one of them to be able to use it for the rental was well within means. However, I didn't think I needed to do that because I was told that I could use my bank card. I showed up to get my rental on the day I was supposed to. I was to leave town the next day at 5 a.m. I was told that, no, I could not use that card and, since I didn't pay my credit card bill enough to cover the cost of the rental, I had no car to use and no one could do anything for me at all. To be clear, I did not have a flight. I was renting the car local to use to go out of town for three days. I did mention this to the person that I called because I have never rented from near an airport before. They told me on the phone that everything would be absolutely fine. I asked twice, are you sure? I was told yes both times. Since it was noon and I needed the car the next day at 5 a.m., it was impossible for me to go to a different company to find a rental. Everyone needs a 24 hour notice. On top of all of it, I drove 35 minutes one way (this took about an hour and fifteen minutes out of my day) and the lady I spoke with when I went to pick up the car was extremely rude. I could not be more disappointed. Very, very bad communication and very, very bad service.4.4 Mediocre
Sep. 2020
Pros:
Thought the price was good until I was told taxes weren’t includedCons:
Terribly long line to pickup the car9.6 Wonderful
Mar. 2020
Pros:
Staff was friendly and the price was amazing.9.6 Wonderful
Feb. 2020
Pros:
Quick drop offCons:
The salesman asked if I wanted to upgrade to a Charger for $18 extra a day so I said no. Then he’s looking over my shoulder as he’s filling out my paperwork and says wow they’re really fixing you up today and I turn around to see a very nice Cadillac sedan pull up. So I was like- for real? Is this an upgrade for free for some reason? He then stated no- just an option. This was very deceptive in my opinion. He was nice but I felt disrespected as though he thought I was stupid. I work for high end businesses in the financial district in San Francisco. I know a bad salesman when I see them. He was nice but pretty sly.8.4 Very good
Dec. 2020
Cons:
Needed a corporate rate. Never received one. Was charged for 3 hours over. Would have been cheaper to keep for a 5 th day.6 locations in Cincinnati
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Reviews
10.0 Wonderful
Sep. 2022
2.0 Poor
Aug. 2022
2.0 Poor
May 2022
4.0 Mediocre
May 2021
Cons:
Very unprofessional treatment. Booked a van 7 6 months in advance. Verified online week of trip. Tried to verify with pick up location but they do not answer phone... claimed a phone problem. Received phone call 18 hours before pickup saying they had no vans avail and were giving me a Ford Explorer. This was too small for 6 adults. Was given no discount and no larger options. Had to make do. Day of pickup, car was dirty, smelled of smoke and marred by someone’s previous application of decals. Made do anyway. On drop off, was charged an additional incorrect $60 hourly fee until I protested. Hand written signs at location threatend increased cleaning fees and that renters needed to vacuum their own car before returning. Very unprofessional overall. Will avoid this Budget/Avis location when possible in future.2.0 Poor
Apr. 2021
Pros:
My insurance money refunded I never used rental6.0 Okay
Apr. 2021
Pros:
We canceled and rescheduled our trip. I was surprised that I was charged for the insurance.5 locations in Cincinnati
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Reviews
4.8 Mediocre
Oct. 2020
Pros:
Drop off was easyCons:
Car was not cleaned2.0 Poor
Mar. 2017
Cons:
Car selection no available. Dirty car. Long pick up. Bad service.3.6 Poor
Aug. 2016
Cons:
I picked up a dirty car in Cincinnati to take it to mbs airport.When I dropped the car off they asked if I had the miles I said no and they said if you don't nee your receipt you are good.I thought I should just get the miles so I did and the girl at the counter printed me a receipt for double what I was told.I asked the girl why and she said it was because I dropped it off early yes early.She told me that's how third party sites get you.I said what does that mean?She said she would of been able refund my money if I would of went straight through Avis never again will I do that...2.0 Poor
Apr. 2023
2.0 Poor
Oct. 2022
2.0 Poor
Oct. 2022
2 locations in Cincinnati
One location in Cincinnati
Most popular agency | Budget |
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Most popular car type | Standard |
Average price | C$ 102/day |
Good deal | C$ 84/day |