Pick-up location | Ormond Beach |
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Car types | |
Rental locations | 1 |
Airport locations | 0 |
Mini |
Economy |
Compact |
Intermediate |
Standard |
Full-size |
Luxury |
Minivan |
Passenger Van |
SUV |
Commercial |
Pick-up truck |
One location in Ormond Beach
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Reviews
2.0 Poor
Nov. 2020
Pros:
Nothing, had to cancelCons:
Got to the rental place, their card chip reader wasn't working so we had to swipe. My husband's mag strip was worn so it wasn't working. The woman at the counter informed us she couldn't type the card manually. As we share the same bank account, we asked to use my card and were unable to due to it being in his name. We were then advised to call and straighten it out with priceline. So we tried numerous times to call price line only to get an auto recording telling us about our rental details, no option for a rep. We decided to use the chat feature to get help. First person seemed like she did not want to help, gave multiple bits of incorrect info, and then lied and said she couldn't contact the rental company to confirm our refund for up to 10 business days because they're closed. We were literally standing in the office she claimed wasn't opened. The next rep said we need to call their number, and gave us the recorded line again. The last rep FINALLY was able to get us a refund but either way we were left without a rental vehicle and had to find another method of transportation because the company also advised they need a minimum of 24 hours notice to rent a car. It was the absolute worst experience I've ever had. I will never use a third party site again, this was beyond words.8.0 Very good
Oct. 2020
Pros:
The staff was beyond amazing. There was a problem with my reservation and the staff was super helpful!Cons:
Online I searched to pick up in Sanford but for some reason I got set to pick up in Daytona. The site was not clear at all!2.0 Poor
Sep. 2020
Pros:
NothingCons:
The car was dirty and smelled like smoke. They would not exchange the car. The man at the desk where I tried to exchange the car was extremely rude. Terrible experience.4.4 Mediocre
Aug. 2020
Cons:
Car stunk like cigarettes and couldn’t have been any smaller if it wanted to be.4.8 Mediocre
Mar. 2020
Cons:
Charged me one price online then another $387 when picking up the car. RIDICULOUS!9.6 Wonderful
Feb. 2020
Pros:
Great staff. Convenient pickup and drop off. Nice car.Cons:
Upcharges could have been better presented up front.2 locations in Ormond Beach
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2.0 Poor
Dec. 2022
4.0 Mediocre
Nov. 2021
2.0 Poor
Apr. 2021
Pros:
The price.Cons:
I had to go to a different location to pick up the vehicle than where I booked it. The vehicle was filthy and had very little fuel ,less than a quarter tank and no windshield washer fluid.8.0 Very good
Mar. 2021
Cons:
Upon arrival for pick up the office was closed. Someone did show up eventually, the process went smoothly after that.4.0 Mediocre
Feb. 2021
Cons:
Smelled like stale ashtray. The rental office I was dropped off was not staffed. Had to wait for pickup which took 15 mins. Then wasn’t told I could drop the rental at the dealership.8.0 Very good
Jan. 2021
Cons:
We do enjoy the car more when non smokers have used the car before us. Smoke seems to linger even if they do smoke outside of the car.3 locations in Ormond Beach
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10.0 Wonderful
Mar. 2021
Cons:
Price2.0 Poor
Mar. 2021
Cons:
No cars available.2.0 Poor
Feb. 2021
Pros:
staff good!Cons:
getting the vehicle we wnted and not a dumpy one4.0 Mediocre
Dec. 2020
Pros:
That they called me before I waste of a trip down there to get the car.Cons:
They could’ve had a vehicle available for the rental10.0 Wonderful
Aug. 2020
Pros:
Staff was great, Car was nice.10.0 Wonderful
Apr. 2020
Pros:
YesOne location in Ormond Beach
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2.0 Poor
Sep. 2022
8.0 Very good
May 2021
Pros:
The staff was excellent. He was very friendly and helpful.Cons:
I had to park off-site for my overnight rental. It would have been nice to be able to leave my car there, but I understood that it was not possible.6.0 Okay
Apr. 2021
Cons:
Did not have time to clean the vehicle when I picked it up on Monday morning.10.0 Wonderful
Dec. 2020
Pros:
They went above and beyond to get me seated in my rental even though it was the end of business dayCons:
Nothing amazing staff4.8 Mediocre
Feb. 2019
Pros:
Noone qas there to assept the keys and the key drop box was overflowingCons:
The car xpupd have been cleaned and they shoild of had the vehicle i reserved available rather yhan forcing me to pay for an upgrade4.4 Mediocre
Mar. 2018
Cons:
I was told when I pick up the car that I had to pay and extra $5.00 per day for an extra driver even though I had AARP on it,because Budget did not put on computer and I would have to call when I got home. When I call Budget they said that it was marked as an upgrade, so they could do nothing. If this how you treat AARP members I will never rent from you again.One location in Ormond Beach
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7.2 Good
Dec. 2017
Pros:
good milageCons:
I was offered a different car and the seats were not conforming to people who are short,therefore my neck and back developed cramps. I drove with these cramps during the whole1200 mile journey. It was very inconvenient for me and my passenger since we had the same build. I thought I would get the Ford, instead I was given a different car. Diana King 5 foot 1 inch4.4 Mediocre
Jan. 2017
Pros:
the lady at the desk was over the top in making my experience a good one. She washed the car, vacuumed it out and made me happy. She had a great "can do" attitudeCons:
car was dirty outside, filthy inside and a message was always on about needing to change the oil soon.10.0 Wonderful
Sep. 2016
Pros:
The people on both sides were so nice!Cons:
I wish they would tell you a little about the cruise control & where the button for the gas tank.8.4 Very good
Sep. 2016
Pros:
it was very easy in and out10.0 Wonderful
Jan. 2016
Pros:
They go above and beyond to ensure a great rental experience2.0 Poor
Jan. 2023
One location in Ormond Beach
One location in Ormond Beach
Most popular car type | Compact |
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