Recent Reviews
- All reviews
- Positive
- Neutral
- Negative
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10.0
Pros: Excellent value and excellent service
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2.0
Credit card?
Pros: It was cheap.
Cons: Very hard to book, online set up is confusing. I was willing to pay 30 extra for being under 25 years of age but then was told I wouldn’t be able to pick up the car unless I had a credit card under my name even though I paid with my debit card and they still took out the money and I haven’t gotten my refund. I do not own a credit card and it was very confusing to have to call different numbers to ask for my 60 bucks back. Waist of time. Would never use again.
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2.0
Cons: This location was closed when I went to pick up my rental. There hours are listed till 7pm and they were gone at 6. Had to rent a vehicle from another company.
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7.2
Cons: The car was uncomfortable but the the service was fast, in n out within 5 minutes.
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10.0
Pros: Ease of: Kayak website Hertz check in Extension on time of rental Payment Sales Associate ALL GREAT!!
Cons: N/A
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10.0
silk purse out of sow's ear
Pros: No sign above the office (one out on the main road), stark lobby area, cars out in the weather, few cars to select from, but the manager and his assistant make that all go away. They are upbeat, courteous, bend over backwards servicing you and your needs, and have you leaving with a smile on your face. Excellent ambassadors for Hertz Car Rentals. In appreciation, Joe Vucinovich
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6.0
Pros: The car got good gas millage then my truck.
Cons: The bumper fell off on the freeway, appears to be from a previous fender bender that was not fixed correctly.
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7.6
Satellite Radio Not Complementary!
Pros: Overall the car was good and clean, functioned well, and got good mileage for the trip.
Cons: When they offer to throw in satellite radio, remember to ask if it costs anything! It was pitched right at the end of the spiel, as if they were doing me a favor, instead on the return receipt there was a separate line item for Sat radio that added almost 20% to the bill due to the duration of my rental. THANKS FOR THE FAVOR, GUYS! :( That part sucked b/c they didn't bother to even show me how to use it on the car, so in fact I got nothing out of it. Hummph!
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8.0
Pros: Convenience of local pickup and being able to drop off after hours at a different location. Ability to add drivers at no extra cost.
Cons: Unfortunately our car broke down in Paso Robles, CA and the tow truck was to take us to Los Angeles Airport to get a new car. However, the two truck drive did agree to drop us off at Santa Barbara Airport to pick up a replacement after we protested that driving down to LAX and back would take all day!
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10.0
Customer Service
Pros: Great customer service at Oxnard Airport. She was cheerful and had me on my way in very little time.
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8.0
Pros: Customer service was great. Everything went smoothly. Oxnard staff was very friendly and helpful
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10.0
Happy Discovery
Pros: So glad to find this rental car outlet not too far from home. Service from pickup to return was quick and friendly, vehicle was great and price was fair.
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10.0
Pros: Excellent value and excellent service
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10.0
Pros: Ease of: Kayak website Hertz check in Extension on time of rental Payment Sales Associate ALL GREAT!!
Cons: N/A
review from
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10.0
silk purse out of sow's ear
Pros: No sign above the office (one out on the main road), stark lobby area, cars out in the weather, few cars to select from, but the manager and his assistant make that all go away. They are upbeat, courteous, bend over backwards servicing you and your needs, and have you leaving with a smile on your face. Excellent ambassadors for Hertz Car Rentals. In appreciation, Joe Vucinovich
review from
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10.0
Customer Service
Pros: Great customer service at Oxnard Airport. She was cheerful and had me on my way in very little time.
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10.0
Happy Discovery
Pros: So glad to find this rental car outlet not too far from home. Service from pickup to return was quick and friendly, vehicle was great and price was fair.
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7.2
Cons: The car was uncomfortable but the the service was fast, in n out within 5 minutes.
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7.6
Satellite Radio Not Complementary!
Pros: Overall the car was good and clean, functioned well, and got good mileage for the trip.
Cons: When they offer to throw in satellite radio, remember to ask if it costs anything! It was pitched right at the end of the spiel, as if they were doing me a favor, instead on the return receipt there was a separate line item for Sat radio that added almost 20% to the bill due to the duration of my rental. THANKS FOR THE FAVOR, GUYS! :( That part sucked b/c they didn't bother to even show me how to use it on the car, so in fact I got nothing out of it. Hummph!
review from
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8.0
Pros: Convenience of local pickup and being able to drop off after hours at a different location. Ability to add drivers at no extra cost.
Cons: Unfortunately our car broke down in Paso Robles, CA and the tow truck was to take us to Los Angeles Airport to get a new car. However, the two truck drive did agree to drop us off at Santa Barbara Airport to pick up a replacement after we protested that driving down to LAX and back would take all day!
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8.0
Pros: Customer service was great. Everything went smoothly. Oxnard staff was very friendly and helpful
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2.0
Credit card?
Pros: It was cheap.
Cons: Very hard to book, online set up is confusing. I was willing to pay 30 extra for being under 25 years of age but then was told I wouldn’t be able to pick up the car unless I had a credit card under my name even though I paid with my debit card and they still took out the money and I haven’t gotten my refund. I do not own a credit card and it was very confusing to have to call different numbers to ask for my 60 bucks back. Waist of time. Would never use again.
review from
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2.0
Cons: This location was closed when I went to pick up my rental. There hours are listed till 7pm and they were gone at 6. Had to rent a vehicle from another company.
review from
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6.0
Pros: The car got good gas millage then my truck.
Cons: The bumper fell off on the freeway, appears to be from a previous fender bender that was not fixed correctly.
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