Pros: Nothing

Cons: Horrible customer service

EXPENSIVE

Pros: It was really easy the dropoff procedure

Cons: I told in my reservation to return the car until 3 pm and aparently they had someone waiting for my car since noon.

Pros: Very easy to drive into the Oxnard airport to drop off car rental that we drove from Los Angeles.

Cons: There was only one employee on staff so the service was a little slow but acceptable. The employee was very friendly and jovial.

Poor Customer Service in Oxnard, CA...disappointin

Pros: I can't really say that there was anything I liked about renting from Oxnard.

Cons: I paid for an upgraded car but what I was offered was something not as nice as what I paid for. I also mentioned my last rental car with them had ants inside it. I had to drop it off after hours so no one could verify that I wasn't making this up. The guy told me I could pay more if I wanted a better car. Ok, fine. I paid a little more and got a choice of a few cars. He didn't tell me the car I picked wasn't prepped for rental yet. I was trying to catch a plane and yet I had to wait for the car. The guy kept telling me it'll be at the front door soon. He would't get me a different car. He should have given me the upgrade for free but I suppose it didn't cross his mind. That's too bad as I won't be using Budget in the future. I'm certain the company doesn't care if I never use them again, but I wanted other people to know my experience.