Pick-up location | Sugar Land |
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Car types | |
Rental locations | 8 |
Airport locations | 4 |
Mini |
Economy |
Compact |
Intermediate |
Standard |
Full-size |
Luxury |
Minivan |
Passenger Van |
SUV |
Commercial |
Pick-up truck |
One location in Sugar Land
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Reviews
10.0 Wonderful
Apr. 2021
Cons:
The crew was nice, courteous, and friendly.10.0 Wonderful
Nov. 2019
Cons:
Nothing, Teresa was professional and pleasant.2.0 Poor
Oct. 2018
Pros:
NothingCons:
They refused to pick up. Very rude. It is very clear that they did not want my business. I simply had to cancel. No other options. I had to rebook somewhere else, waste time, and money. Painful! I do not recommend this rental location4.0 Mediocre
Jan. 2017
Pros:
Close location to my house. Affordable prices through kayak.Cons:
I had to do my own run through with the car. When I received the car the gas tank was not full.. upon returning the vehicle I left the tank where I found it plus a little more. When they now did the run through, they come back and tell me to fill it up. I explain to them that it wasn't full when I received it and they proceeded to tell me the extreme gas refilling price. They need to work on further preventing those situations. It was inconvenient and made me spend money that I rightfully didn't have to.2.0 Poor
Mar. 2016
Cons:
I arrived right at 2pm on Saturday and the staff said that they were closed and would not provide service. I couldn't even get my car. They were there... just didn't want to serve me. There was another women that was there at the same time and she had the same issue. Poor service. I ended up cancelling my car.2 locations in Sugar Land
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10.0 Wonderful
Mar. 2021
Pros:
The friendly welcome and prompt service. The car was nice too.Cons:
Keep the good work, very nice!10.0 Wonderful
Mar. 2021
Pros:
Very friendly and polite, excellent.Cons:
It was perfect, I loved it!2.0 Poor
Jan. 2021
Pros:
NothingCons:
Explain to me why a reservation can’t be made and refund me on the spot10.0 Wonderful
Jan. 2019
Pros:
The staff was great.Cons:
Have a chipmunk suit for the soul2.0 Poor
Jul. 2016
Cons:
They didn't respect our reservation, they told me I could pick the car at 6 and they closed the office at 6, didn't tell me they didn't accept debit card and we had already paid for an insurance but they said they didn't accept it and we had to pay for another one. Worst service ever and a waste of time and money.2.0 Poor
May 2023
One location in Sugar Land
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Reviews
8.0 Very good
Apr. 2021
Cons:
A much closer location to do business with.10.0 Wonderful
Oct. 2017
Pros:
People at the desk were friendly and helpful. Pickup and drop off were easy.2.0 Poor
Jun. 2022
4 locations in Sugar Land
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Reviews
7.2 Good
Oct. 2020
Pros:
Staff was very friendly.Cons:
Car could've been cleaner. A lot of schmutz in the console and stains on the seats.2.0 Poor
Jul. 2020
Pros:
Needed to rent a pickup and no pickups were available.Cons:
Kayak interface should reflect what vehicles are actually available. If i hadn't called, I would have shown up and found zero vehicle availability.10.0 Wonderful
Sep. 2018
Pros:
Everything Drew is the best customer service sales guy And also the app is the best saves me more money compares to renting directly from Enterprise itselfCons:
Everything super10.0 Wonderful
Aug. 2017
Pros:
They were ready when I got there. Check in, claim the car and leave was a smooth process and the car was clean and prepared as I requested.Cons:
I asked for a large SUV, reserved and confirmed, but they were "out" of that vehicle type and called the day before to modify my reservation. This is my third experience with this location doing this. They always reserve and confirm (A week or more in advance) whatever you say you want, but can't always deliver on pickup day. Also, the vehicle had less than a half a tank of gas when I picked it up. I had to gas it up myself.2.0 Poor
Jun. 2017
Pros:
How should I know?Cons:
That I couldn't drive here.3.6 Poor
Apr. 2017
Pros:
Vehicle was ready at scheduled time Vehicle was good on gas It was easy in and outCons:
Speakers did not work Vehicle smelled of gasoline on the inside (agent knew and rolled windows down and turn AC on blast, didn't realize until I was gone already)One location in Sugar Land
One location in Sugar Land
Most popular agency | Enterprise Rent-A-Car |
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Most popular car type | Standard |
Average price | C$ 372/day |
Good deal | C$ 313/day |