Book Enterprise Rent-A-Car car rentals in Sugar Land

Reviews for Enterprise Rent-A-Car in Sugar Land

Recent reviews

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Wonderful

1

Very good

0

Good

0

Okay

1

Fair

0

Mediocre

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Poor

1

6.0

Changed car from one reserved. Gas tank empty, told bring back full. It rained! Wipers almost useless because they were worn out. Excellent staff at drop off site.Reviewed 12 Apr. 2024

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10.0

TerrificReviewed 27 Nov. 2023

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2.0

Cons:Never even received a vehicle. Got two confirmation emails that my reservations were confirmed and available. Arrived to location and were told they could not contact us and that they had no vehicles.Reviewed 22 Mar. 2021

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7.2

Pros:Staff was very friendly.Cons:Car could've been cleaner. A lot of schmutz in the console and stains on the seats.Reviewed 30 Oct. 2020

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2.0

Pros:Needed to rent a pickup and no pickups were available.Cons:Kayak interface should reflect what vehicles are actually available. If i hadn't called, I would have shown up and found zero vehicle availability.Reviewed 20 Jul. 2020

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10.0

Pros:Everything Drew is the best customer service sales guy And also the app is the best saves me more money compares to renting directly from Enterprise itselfCons:Everything superReviewed 8 Sep. 2018

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10.0

Not always hitch-free, but very friendlyPros:They were ready when I got there. Check in, claim the car and leave was a smooth process and the car was clean and prepared as I requested.Cons:I asked for a large SUV, reserved and confirmed, but they were "out" of that vehicle type and called the day before to modify my reservation. This is my third experience with this location doing this. They always reserve and confirm (A week or more in advance) whatever you say you want, but can't always deliver on pickup day. Also, the vehicle had less than a half a tank of gas when I picked it up. I had to gas it up myself.Reviewed 22 Aug. 2017

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2.0

I didn't make it there because I couldn't rent the car in Oakland.Pros:How should I know?Cons:That I couldn't drive here.Reviewed 11 Jun. 2017

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3.6

Quality of car was horriblePros:Vehicle was ready at scheduled time Vehicle was good on gas It was easy in and outCons:Speakers did not work Vehicle smelled of gasoline on the inside (agent knew and rolled windows down and turn AC on blast, didn't realize until I was gone already)Reviewed 11 Apr. 2017

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10.0

Pros:The car was smooth riding and very comfortable to drive. The gas mileage was very good.Cons:The trunk was smaller than I expected but still held the luggage for four people.Reviewed 26 Jan. 2017

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2.0

Cons:I was called 2 hrs before the rental time to be told the minivans were not available. That is really poor. Consequently, i had to cancel my trip that i had planned well in advance and relatives had travelled from overseas to attend.Reviewed 5 Jan. 2017

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3.6

Give your review a headlinePros:I was scheduled to pick up my rental at 5:00 pm, we were on our way to pick up the rental when we get a call at 4 : 45 pm that there were no cars available. Enterpise said they would leave my reservstion open but come to find out they would not price match the reseervation price. Ended up canaceling our mini vacation.Reviewed 20 Sep. 2016

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More

• What is the most popular rental car from Enterprise Rent-A-Car in Sugar Land?

  Full-size (Nissan Altima or similar) is the most frequently booked rental car type from Enterprise Rent-A-Car in Sugar Land.

• How many car rental locations does Enterprise Rent-A-Car have in Sugar Land?

  Enterprise Rent-A-Car has 2 rental locations in Sugar Land. Take a look at our Enterprise Rent-A-Car rental location map to find the best rental cars near you.

• Does Enterprise Rent-A-Car have a car rental location at the airport: Hobby airport (HOU)?

  Yes

• Does Enterprise Rent-A-Car offer shuttle or airport pick-up services from Hobby airport (HOU)?

  Yes