Book Enterprise Rent-A-Car car rentals in Sugar Land

Reviews for Enterprise Rent-A-Car in Sugar Land

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1.9

For the record! There was no rental as when we arrived at be they informed me that they had NO cars. Very frustrating to drive 35 minutes to be told that news. Indicated that because of Covid they had been dealing with a shortage. Started to leave but then walked back in and asked if there are other locations nearby. Answered yes, Rosenberg and Missouri City/Stafford. Asked if he would call and his response was that they all have the same problem. Compounded my frustration because the young man had zero customer service training and very poor communication skills! Again, I did not rent a car and now second guess renting again with Kayak going forward. Will head back to Hertz Gold!Reviewed 20 Sep. 2021

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7.2

Pros:Staff was very friendly.Cons:Car could've been cleaner. A lot of schmutz in the console and stains on the seats.Reviewed 30 Oct. 2020

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2.0

Pros:Needed to rent a pickup and no pickups were available.Cons:Kayak interface should reflect what vehicles are actually available. If i hadn't called, I would have shown up and found zero vehicle availability.Reviewed 20 Jul. 2020

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10.0

Pros:Everything Drew is the best customer service sales guy And also the app is the best saves me more money compares to renting directly from Enterprise itselfCons:Everything superReviewed 8 Sep. 2018

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10.0

Not always hitch-free, but very friendlyPros:They were ready when I got there. Check in, claim the car and leave was a smooth process and the car was clean and prepared as I requested.Cons:I asked for a large SUV, reserved and confirmed, but they were "out" of that vehicle type and called the day before to modify my reservation. This is my third experience with this location doing this. They always reserve and confirm (A week or more in advance) whatever you say you want, but can't always deliver on pickup day. Also, the vehicle had less than a half a tank of gas when I picked it up. I had to gas it up myself.Reviewed 22 Aug. 2017

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2.0

I didn't make it there because I couldn't rent the car in Oakland.Pros:How should I know?Cons:That I couldn't drive here.Reviewed 11 Jun. 2017

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3.6

Quality of car was horriblePros:Vehicle was ready at scheduled time Vehicle was good on gas It was easy in and outCons:Speakers did not work Vehicle smelled of gasoline on the inside (agent knew and rolled windows down and turn AC on blast, didn't realize until I was gone already)Reviewed 11 Apr. 2017

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10.0

Pros:The car was smooth riding and very comfortable to drive. The gas mileage was very good.Cons:The trunk was smaller than I expected but still held the luggage for four people.Reviewed 26 Jan. 2017

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2.0

Cons:I was called 2 hrs before the rental time to be told the minivans were not available. That is really poor. Consequently, i had to cancel my trip that i had planned well in advance and relatives had travelled from overseas to attend.Reviewed 5 Jan. 2017

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3.6

Give your review a headlinePros:I was scheduled to pick up my rental at 5:00 pm, we were on our way to pick up the rental when we get a call at 4 : 45 pm that there were no cars available. Enterpise said they would leave my reservstion open but come to find out they would not price match the reseervation price. Ended up canaceling our mini vacation.Reviewed 20 Sep. 2016

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6.8

Car conditionPros:Roomy and fuel economyCons:There was a crack in the windshield that was not fixed prior to me picking up the car and I thought that was not a safe thing to doReviewed 30 Aug. 2016

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• 7.3 /10Budget Car Rentals at Sugar Land

• Has the Enterprise Rent-A-Car rental car policy in Sugar Land changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Enterprise Rent-A-Car will continually update its policies accordingly. Please contact Enterprise Rent-A-Car directly for the latest information. You can find up-to-date information on the coronavirus response of Enterprise Rent-A-Car here: Coronavirus (COVID-19) update from Enterprise Rent-A-Car

• How much does it cost to rent a car from Enterprise Rent-A-Car in Sugar Land?

  On average a rental car from Enterprise Rent-A-Car in Sugar Land costs C$ 371 per day.

• What is the most popular rental car from Enterprise Rent-A-Car in Sugar Land?

  Compact (Nissan Rogue or similar) is the most frequently booked rental car type from Enterprise Rent-A-Car in Sugar Land.

• How many car rental locations does Enterprise Rent-A-Car have in Sugar Land?

  Enterprise Rent-A-Car has 2 rental locations in Sugar Land. Take a look at our Enterprise Rent-A-Car rental location map to find the best rental cars near you.

• Does Enterprise Rent-A-Car have a car rental location at the airport: George Bush Intcntl airport (IAH)?

  Yes

• Does Enterprise Rent-A-Car offer shuttle or airport pick-up services from George Bush Intcntl airport (IAH)?

  Yes