The staff was friendly. The bed was uncomfortable. The shower had pink mold and there wasn’t any water pressure.
2 stars
Cherokee Grand Hotel
196 Paint Town Rd, Cherokee, NC 28719, United States
Cherokee, NC
See location+1 828 497 0050Official websitePhotos of Cherokee Grand Hotel
Overview
Located in Cherokee, North Carolina, the Cherokee Grand Hotel is a smoke-free property that has an excellent location along with 90 comfortable rooms for the guests. The property has a range of amenities available for those who choose to stay there, along with free self-parking. In January of 2015, all of the deluxe rooms had a complete renovation.
The rooms at the property all have air conditioning and televisions with cable, a microwave and refrigerator, coffeemakers, and an iron and ironing board. Many of the spacious rooms also have views of the mountains. The deluxe rooms that are available have 50” televisions, whereas the regular rooms have 32” televisions. Deluxe rooms also have microwaves, refrigerators, and triple-sheet bedding. Connecting rooms and spa rooms are available at the hotel, as well.
The Cherokee Grand Hotel offers complimentary shuttle service on Friday and Saturday evenings. It can take people to and from the nearby casino. The property has a 24-hour coffee service, along with a pool where guests can relax. The seasonal pool opens at 9 am and closes at 10 pm. Free WiFi is available through the building.
The property is close to the Cherokee Zoo and the Cherokee Bear Zoo, along with the Oconaluftee River. Guests can spend time at the nearby Harrah’s Cherokee Casino, or they can head out to find places to hike and enjoy nature. Those who are looking for a bite to eat might want to consider nearby options like Frontier Pancake House, Granny’s Kitchen, Pizza Inn, and Kobe Express.
Latest deals for Cherokee Grand Hotel
Amenities at Cherokee Grand Hotel
- Outdoor pool
- Free Wi-Fi
- Coffee machine
- Free parking
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
- Internet
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Accessibility and suitability
- Entire unit located on ground floor
- Disabled Access
- Elevator
- Accessible by elevator
- No smoking
- Upper floors accessible by elevator
- Designated smoking area
Bathroom
- Shower
- Additional toilet
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Streaming service
- TV
- DVD player
Dining
- Microwave
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Bedroom
- Socket near the bed
- Alarm clock
- Clothes rack
General
- Telephone
- Carpeted
- Pool view
Services and conveniences
- Wake-up service
- Key card access
- 24hr front desk
Workspace
- Fax/photocopying
- Desk
Family friendly
- Cribs available
- Complimentary breakfast
Pool
- Outdoor pool
- Pool towels
Parking and transportation
- Free parking
Laundry
- Iron and ironing board
Health and safety
- Daily housekeeping
Reviews of Cherokee Grand Hotel
8.6
Very good
2316 verified ratings
Wonderful
1135
Very good
375
Good
338
Okay
128
Fair
171
Mediocre
75
Poor
94
Summary of reviews
Guests say
Guests appreciated the hotel's convenient location near the casino and found the beds comfortable. However, many reviews highlighted significant cleanliness issues, with reports of bugs and dirt, as well as poor service experiences. Noise from traffic and other guests was also a concern for some, detracting from the overall experience.AI-generated from customer reviews
Sort by:Most recent
Score by provider
8.6 out of 10
9 reviews
All reviews
Very nice remodel. Nice big, comfortable king-size bed. Very clean. Best part was the staff members we interacted with. Super nice. I’d stay there again without a doubt!
Pros (+) Convenient to the casino
Cons (-) We had end unit street side and heard all traffic noise
Pros (+) Convenient location
Cons (-) Overall mediocre hotel with the basic necessities required for a stay. Staff were not abundantly friendly. For example, no one goes out of their way to greet you. Additionally, housekeeping feels that service only includes making of the bed.
Pros (+) Hubby and I stayed 2 nights for our anniversary. It was great with a great location near the casino. Not a big fan of Cherokee. All the local eateries are dirty, overpriced, and none were very good. The only thing going for the entire are is the casino.
Location
196 Paint Town Rd, Cherokee, NC 28719
What's nearby
- Harrahs Cherokee Casino0.6 km
- Cherokee Zoo0.7 km
- Oconaluftee Islands Park1.5 km
- Eastern Cherokee Agency Bureau of Indian Affairs1.6 km
- Unto These Hills1.7 km
- Qualla Arts and Crafts Mutual1.9 km
- Museum of the Cherokee Indian2.1 km
- Oconaluftee Indian Village2.4 km
- Santa's Land4.4 km
- Cooper Creek Trout Farm & Pond6.2 km
- Mingo Falls7.4 km
- Oconaluftee Baptist Church9.3 km
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Cherokee Grand Hotel
Low season | High season | Average price (weekend night) |
|---|---|---|
August | August | C$ 232 |
Cheapest month to stay with an average 0% drop in price. | Most expensive month to stay with an average 0% rise in price. | Average Fri & Sat price over the last 2 weeks. |
When to book a room at Cherokee Grand Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Cherokee Grand Hotel
FAQs when booking at Cherokee Grand Hotel
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
See cheapest stays in CherokeeMost recommended
See most recommended stays in CherokeeGood to know
Value for money | Distance to downtown |
|---|---|
8.8 | 1.5 km |
Everything you need to know for your stay in Cherokee
Complete your trip
Popular destinations