Good to know
|Distance to city centre||4.5 km|
|Distance to airport||13.2 km|
|"Great location and clean comfortable facility!."||(in 32 reviews)|
|"Bed was very comfortable."||(in 8 reviews)|
|"Good breakfast available!"||(in 15 reviews)|
|"Nothing the rooms were dirty."||(in 26 reviews)|
|"Breakfast was a joke."||(in 10 reviews)|
|"Front desk had no quarters to give change"||(in 13 reviews)|
Time of year
Show reviews that mention
|bed was comfortable||in 10 reviews|
|blood on the sheets||in 3 reviews|
|brown recluse||in 3 reviews|
|coffee and a muffin||in 22 reviews|
|desk personnel||in 20 reviews|
|friendly staff||in 77 reviews|
|good value||in 5 reviews|
|grab and go breakfast||in 49 reviews|
|granola bars||in 12 reviews|
|great location||in 75 reviews|
|room was dirty||in 118 reviews|
|shopping center||in 7 reviews|
|toilet paper tissues||in 4 reviews|
I can only say that the property was in a good location.
This was my first time staying at Extended Stay America. I needed to do one simple thing: let them know I’d be coming in a little later than originally thought. I called the front desk several times - no one ever picked up. I had to call a different property as well as a customer service number to get through to the property and I STILL couldn’t get through to the property. Customer service had trouble finding the booking and I felt like I was on a marketing call by the end of the call. A simple request should not be so difficult. The exterior of the property was disgusting. It looked like a ghetto apartment building - just really dirty, stained walkways and steps. In the middle of the night, the air conditioning unit to the room started making loud noises, interrupting sleep. It was like a low end Motel 6. Only stay there if you have to.
Room was not clean.
Location, customer service, cleanliness
It was awful! From the moment I checked.. the room was dirty, the filters in the AC were clogged, towel hanging on the bathroom door, flor was dirty— my socks were black.... the room smelled... the laundry room was filthy, there were homeless people sleeping in the parking lot, staff was extremely rude and didn’t care about anything I told them. I left early... I felt very very unsafe
I waited 50 min at the front desk for check-in for the room I booked 3 days before with confirmation of avalibility. They took 50 min to find a room for me. I was frustating because when booking I did mention then my check-in time is 10-11 pm and I am on my time.
With a stay at Extended Stay America Chesapeake - Crossways Boulevard in Chesapeake (Greenbrier East), you'll be within a 15-minute drive of Moses Myers House and Nauticus National Maritime Center. Featured amenities include a 24-hour front desk, laundry facilities, and a safe deposit box at the front desk. Free self parking is available onsite.
based on 747 reviews
Policies vary by room type and provider.
Most Popular Landmarks
- Greenbrier Mall 0.9 km
- Conference Center 1.1 km
- Oak Grove Lake Park 3.2 km
- City Park 3.6 km
- Arboretum 4.1 km
- Central Library 7.4 km
|Newport News Intl||45.1 km|
|Virginia Beach, Virginia||24.5 km|