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|"Excellent facility great service"||(in 17 reviews)|
|""Nothing, really, everything was great!""||(in 8 reviews)|
|"Excellent breakfast buffet and service."||(in 24 reviews)|
|"Not many restaurants around."||(in 1 review)|
|""Also, I think the hot tubs need maintenance.""||(in 1 review)|
|"I have stayed in this hotel several times."||(in 2 reviews)|
|nice hotel||in 97 reviews|
|staff is very friendly||in 77 reviews|
|swimming pool||in 68 reviews|
|beautiful room||in 66 reviews|
|excellent breakfast||in 52 reviews|
|great food||in 40 reviews|
|airport shuttle||in 38 reviews|
|great staff||in 23 reviews|
|convention center||in 17 reviews|
|many times||in 16 reviews|
|bit expensive||in 15 reviews|
|tikal||in 13 reviews|
|everything was great||in 12 reviews|
|bed was great||in 7 reviews|
|hot tub||in 6 reviews|
|steam room||in 6 reviews|
|new year||in 4 reviews|
|restaurant great||in 4 reviews|
|executive suite||in 3 reviews|
|late check||in 3 reviews|
|messed up the orders||in 2 reviews|
They overcharge you in every way they can including using a fake exchange rate so you will be billed in Q not USD as the booking sites quote. The conversion rate from USD to Q results in a higher price to pay. They charge for the shuttle more per person than Uber or a taxi costs
Breakfast is a bit pricy for what is provided.
Good customer services, restaurants are good, love the breakfast buffet. Recommend!
A very nice hotel but the highlight of everything was how friendly the staff is at all moments. Thanks for everything and continue with the great customer service.
I think a few more signs in the parking lot directing you to the elevators of the hotel will help a bit but other than that everything was good.
A great stay at Grand Tikal Futura
Grand Tikal Futura is a beautiful hotel, and though more expensive than most hotels in Guatemala, very worth it. I was treated well during my stay and offered assistance with anything I needed. The room was immaculately clean and the beds were firm, though comfortable. Thank you.
We did dine in the restaurant on the second floor and were overcharged for a salad we didn't order or eat. When I brought it up with the server (in Spanish), he kept apologizing, but didn't seem to want to correct it until I persisted (we had accidentally already paid him in Quetzales). I do hope the managers allow for some human error, which all servers experience from time-to-time.
Really nice hotel! Customer service amazing!!
Overall good experience- will stay again.
The rooms were spacious and the pool was huge. The location of the hotel is great! It is very central to shopping and restaurants. We will definitely return.
The waiting time for us to check into our room was lengthy; but, there was a karate convention that weekend, which was held at or right next to the hotel, so they were quite busy. Our reservation was for our choice of either a king bed and sofa bed, or for two double beds. We chose two double beds but they did not have a room to accommodate us; instead we stayed in a room with a king and no sofa bed. We were upset but they did bring in a comfortable rollaway bed- so it turned out very well. For the price, I feel breakfast should have been included.
I loved the room, the restaurants and the overall area. Staff was helpful and always providing more than enough information. Great, great service. I'm staying there again every time I travel to Guatemala.
Getting there with traffic can be a hassle...
Located in Guatemala City, Grand Tikal Futura Hotel offers luxury 5-star accommodation, as well as a rooftop terrace, an indoor pool and a sauna. It is conveniently positioned for guests wanting to discover the area's attractions.
Grand Tikal Futura Hotel Guatemala City has recently been refurbished and offers a coffee bar, a beauty centre and an express check-in and check-out feature. It provides child-minding services, a currency exchange and a reception that operates 24 hours a day.
The hotel features rooms equipped with a mini bar and a shower.
Those wanting to eat at the hotel can take advantage of the on-site restaurant, open for breakfast, lunch and dinner. Each evening, guests are invited to relax in the comfortable lounge bar. A variety of dining options are also found in the surrounding area.
La Aurora International Airport is within a 40-minute car ride of Grand Tikal Futura Hotel, as are La Recoleccion, Santa Domingo Museum and Santa Catalina Arch. The surrounding area is also well-known for its shopping.
based on 916 reviews
Policies vary by room type and provider.
Grand Tikal Futura Hotel is located at Calzada Roosevelt 22-43, Zona 11, 4.6 km from the centre of Guatemala City. Museo Miraflores is the closest landmark to Grand Tikal Futura Hotel.
Check-in time is 3:00 PM and check-out time is 1:30 PM at Grand Tikal Futura Hotel.
Yes, Grand Tikal Futura Hotel offers free Wi-Fi.
Yes, Grand Tikal Futura Hotel offers free parking.
No, Grand Tikal Futura Hotel does not offer free airport shuttle service.
Grand Tikal Futura Hotel is 5.2 km from Guatemala City La Aurora.
Yes, Grand Tikal Futura Hotel has a pool on-site.