Pullman Cologne

Quiet and comfortable & everything I ask the reception they bring immediately to my room

The bag place is too narrow to place the luggage & comfortably open it. Some receptionists were too rude to answer the questions about directions in the city. Few were nice only. I remember K. was very helpful

elf restaurant for dinner

Way to parking is a bit difficult, should have explain details to get into parking space. But staff help us after we ran to reception.

A nice hotel overall! The interiors were great, good breakfast included and very comfy beds! Location was also decent.

The aircon in both rooms didn't seem to work! We had to keep the windows open at all times as it got too hot inside.

I didn't try out the breakfast, but the dinner was pretty good (excluding the cocktail, which I'll get to in a minute). The steak was tender and juicy, definitely worth what I'd paid for, and the baked potato was really delicious. Great comfort food. Overall, a thumbs up to the "food" in general The room (Beds) were comfortable. I wish there were a thicker blanket, but I did come from a tropical-subtropical area, so it is highly likely that the Europeans find the temperature fine. I mean, it was not cold, but I'd like it warm. And because it was generally acceptable, I did not ask the staff for a thicker blanket, and it is likely that they might be able to supply them. So, overall, a good hotel with helpful staff and a generally good position. Breakfast and metro nearby with a few minutes walk. I didn't explore the area too much to be giving a good opinion on this.

The overall design of the shower was TERRIBLE. (I lived in a room for two, if you were wondering) It was not the hotel's fault, and to be honest, it didn't affect me a lot. But they had this useless piece of glass panel with a hinge connecting a fixed and functional glass panel that was supposed to keep the water out. And between the two panels, were this slit that water kept pouring out onto the floor. I was not TOO annoyed since it wasn't me that had to clean the floor, but I had to watch my steps to avoid soggy slippers. Okay to acceptable in a hotel, but I'd ask for a full refund from the designer if it were my place. Tried everything to stop the floor from getting wet but in vain. The cocktail. I was not much of a drinker, so I will not be going with the tastes. I first found two fruit fly like creature in the cocktail a few moments after I ordered it. I was not sure if they decided to join the party after I started eating, maybe jumped into the pool when I was digging into my steak. I asked the bartender to kindly pick them from the cocktail, which he kindly did, and I continued drinking. I was not able to finish the drink and asked to take them back to my room (No additional fruit flies seen above the ice cubes at this time), but after I emptied the drinks, I noticed three additional fruit flies (which I was sure that there isn't any in my room) lay in the bottom of the glass. I did not immediately count five fruit flies when the drink was served, so there might be this chance that the flies drowned themselves while I was not aware of it, but I think it is more likely that they were buried under the ice when the drinks were made. Kind of surprised, but just surprised.