Alexander House Hotel & Utopia Spa

East Street, Crawley, RH10 4QD, United Kingdom
+44 134 271 4914

Cheapest
rate per night

8.6

Excellent
based on 830 reviews
Alexander House Hotel & Utopia Spa - Crawley, England, United Kingdom
Check-in
-
Check-out
Compare vs. KAYAK |

Provider Nightly total
Orbitz C$ 213
Priceline C$ 248
TripAdvisor C$ 278
Orbitz
Priceline
TripAdvisor

Good to know

Distance to city centre 8.0 km
Location rating 9.4
Nearest Airport London Gatwick
Distance to airport 9.4 km

Rooms

Check-in
Check-out

King Rooms

C$ 381+

Photo
Bed Type
Provider
Nightly base price
IMAGE
Unknown
C$ 381 per night
IMAGE
King bed
C$ 600 per night

Standard Rooms

C$ 213+

Photo
Bed Type
Provider
Nightly base price
IMAGE
Unknown
C$ 213 per night
IMAGE
Unknown
C$ 248 per night
IMAGE
Unknown
C$ 281 per night
IMAGE
Unknown
C$ 286 per night
IMAGE
Unknown
C$ 286 per night
IMAGE
Unknown
C$ 290 per night
IMAGE
Unknown
C$ 293 per night
IMAGE
Unknown
C$ 293 per night
IMAGE
Unknown
C$ 387 per night

Reviews

Pros

Cons

Traveller rating

182
68
18
5
0

Time of year

Traveller type

Show reviews that mention

+
ag in 10 reviews
amazing and food in 79 reviews
bit expensive in 3 reviews
different menus in 4 reviews
gatwick airport in 11 reviews
grounds were beautiful in 24 reviews
hot tub in 21 reviews
junior suite in 11 reviews
mini bar in 23 reviews
reflections in 8 reviews
restaurant staff in 138 reviews
room was very hot in 105 reviews
service very slow in 36 reviews
spa facilities in 134 reviews
spa room in 119 reviews
swimming pool in 34 reviews
  • Excellent
    Oct. 2019
    9.2

    We used the hotel for a spa weekend break and it filled the expectations nicely. The outdoor pool in the spa was a nice feature and the spa itself nice and not too busy. We booked a double attic room, so didn't expect any views (and there weren't) but the room was reasonably sized and bed comfy. Dinner in the restaurant was great. We didn't think ahead enough to pre-book the afternoon tea so getting that was a bit of a hassle but when we finally got it, it was good as well.

    It's certainly not a budget place to stay in and when we had a problem with water tap in the bathroom, we had to switch rooms. The staff handled it nicely though, but the replacement room wasn't quite perfect (the rooms on the spa side are far more generic, the window frame in ours also had a small gap letting some "extra air" in) - but it was the last one available and still adequate.

  • Excellent
    Oct. 2019
    9.2

    The spa was really lovely! Beds very comfy overall the room and bathroom were great Most of the staff were very nice and helpful Dinner in the evening was excellent.

    The afternoon tea! I told the waiter I did not eat fish, he said he would bring me two extra finger sandwiches to replace the salmon. They never arrived! We had a glass of champagne to start and asked that our Tea to be brought later with the scones, it was brought immediately! I sent it back! Overall the waiter wasn’t very attentive and kept forgetting things. The afternoon tea was quite expensive and I have had better in many other hotels .

  • Excellent
    Oct. 2019
    9.2

    Beautiful hotel and staff are very accommodating and polite, will return

  • Good
    Oct. 2019
    8.0

    Close to Gatwick. Professional staff.

    No air conditioning in the room. Shower in bathtub with 5 ft to ceiling (I am 6ft tall). No shower cubicle.

  • Excellent
    Sep. 2019
    10.0

    Well appointed, comfortable, clean, luxurious.

    Breakfast in room not amazing.

No reviews found. Try removing a filter, changing your search, or clear all to view reviews.

About

Overview

When you stay at Alexander House And Utopia Spa in East Grinstead, you'll be in the historical district, within a 15-minute drive of Sheffield Park Garden and Queen Victoria Hospital. Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Planning an event in East Grinstead? This hotel has facilities measuring 500 square feet (46 square meters), including conference space. Free valet parking is available onsite.

Hotels.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.6 Excellent

based on 830 reviews

9.4

Location

7.8

Service

3.7

Value

3.5

Breakfast

Things to Know

  • Great menu
  • Pleasant hotel grounds

Check in

3:00 PM

Check out

11:00 AM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Fitness centre
Free Wi-Fi
Pets allowed on request. Charges may apply.
Disabled Access
Internet
Concierge service
Gift shop
Laundry service
Meeting/Banquet facilities
Room service
Bicycle rental
Spa
Hot tub
Indoor pool
No smoking
Restaurant
Bar/Lounge
Beauty salon
Express check out
Air-conditioned
24hr front desk
Safe
Sauna
Free parking
Designated smoking area
Storage available
Terrace/Patio
EV charging station
Elevator
Hiking
Massage
Laundry facilities
Hairdryer
Long-term parking (surcharge)
Steam room
Free valet parking
Wedding services
Outdoor tennis
Business centre
Airport shuttle

FAQs when booking at Alexander House Hotel & Utopia Spa

What pet amenities are available at Alexander House Hotel & Utopia Spa?
A basket will be awaiting you and your furry companion upon checking in to your room, which includes a sleeping bed, doggy bin and treats to snack on. The resort has 120 acres to explore, with plenty of trails for walking and space to take off the lead. A maximum weight of 10 kg (approximately 22 lb) is applied for dogs, with a veterinary hospital located only 5 mi away in case of an emergency.
What is the best room at Alexander House Hotel & Utopia Spa?
For a memorable and unique experience, reserve an Attic Room and unwind in a cozy setting. More spacious than their name implies, these rooms feature traditional bespoke furniture and a luxurious hand built bed. Plush Egyptian bedding and custom-made pillows create a comfortable oasis, while a flat-screen TV and Bluetooth audio device ensure you stay connected. Rooms are available for roughly £229 (approximately $290) per night.
Where should I celebrate a special occasion at Alexander House Hotel & Utopia Spa?
Reserve a table at AG’s Restaurant and dine in style. Holder of 3 AA Rosettes, the elegant eatery has received recognition as one of the best places to eat throughout the United Kingdom. Serving delicious cuisine that is prepared with contemporary techniques, there is no better place to commemorate a birthday or special anniversary. Open all nights of the week for dinner and for lunch on Sundays, there is also dedicated vegan and vegetarian menus.
What lounges are available at Alexander House Hotel & Utopia Spa?
The 1608 Champagne Bar offers the perfect place to socialize and enjoy your favorite drink. Stocked with more than 140 wines and roughly 30 carefully selected champagnes, you can expect only the very best drops. The charming bar holds an important part of the hotel’s history, named after a brick found onsite that dates back to the year 1608.
What’s the easiest way to get to Alexander House Hotel & Utopia Spa from the airport?
The drive from Gatwick Airport takes about 20m, with an Uber trip costing roughly £25 (approximately $32). If you don’t have too much luggage and are happy to walk a little, you can catch the Thameslink train to Three Bridges Station where you will need to board the 84 bus and travel to Turners Hill Park Station. From there the hotel is only a 5m walk, with the trip costing roughly £4 (approximately $5) in ticket fares and taking around 45m.
What fitness facilities does Alexander House Hotel & Utopia Spa offer?
Multiple group fitness classes are run every day to get your heart rate pumping and include kickboxing, ab attack, weighted workout and box fit. If you are looking for more relaxing modes of exercise, there is also the ability to join yoga, pilates and meditation classes. An outdoor putting green is available so that you can hone your golf skills on holiday, while mountain bikes can be rented to explore the trails surrounding the hotel. (Prices checked 28/05/19).

Photos

Alexander House Hotel & Utopia Spa - Crawley - Building All Photos (32)
Alexander House Hotel & Utopia Spa - Crawley - Bar Bar (1)
Alexander House Hotel & Utopia Spa - Crawley - Bathroom Bathroom (3)
Alexander House Hotel & Utopia Spa - Crawley - Bedroom Bedroom (15)
Alexander House Hotel & Utopia Spa - Crawley - Building Building (2)

Location

Most Popular Landmarks

  • St. Nicholas' Church 5.1 km
  • Hawth Theatre 7.4 km
  • Tilgate Park 7.7 km
  • Crawley Town Hall 8.2 km
  • Crawley County Mall Shopping Center 8.3 km
  • Saint John the Baptist Church 8.4 km

Getting Around

London Gatwick 9.4 km
London City 44.9 km
East Grinstead, Sussex 4.2 km
Crawley Three Bridges, Sussex 6.4 km