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Distance to city centre
Distance to airport
|"Beautiful place with amazing service."||(in 3 reviews)|
|"Beautiful garden and friendly staff."||(in 87 reviews)|
|"Lovely room and great spa facilities."||(in 72 reviews)|
|"Staff at champagne bar very rude"||(in 6 reviews)|
|"Staff at champagne bar very rude"||(in 3 reviews)|
|"Room service lost my order."||(in 31 reviews)|
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Great massages, hydrotherapy pool.
Lots of people
The quality of the food at AG's
The fact the staff had no record of our booking when we got there. They told us they would upgrade us but didn't. The shower did not work. The room was very hot with no way of regulating the heat (despite all windows open we were very uncomfortable)
The staff and quality feel of the hotel
The downstairs relaxation room where the pools were was not warm enough, nor was the outdoor spa, hydrotherapy pool or steam room. Indoor jacuzzi was perfect.
Wonderful building and public rooms, well-kept gardens, nice pool and spa, very comfortable bed
We liked hotel location and spa. Spa saved the whole stay as hotel environmemt was extremely disorganised
Room was tiny had no air con windows did not open, asy wife is pregnant it was extremely disapoonting that we had no air flow in the room. Restaurant could work on their menu as it is not worth the price, also there could be some work done on redesigning the dinning area as it looks more lile canteen and does not go with the general image of the hotel. Reception staff was not very professional. In a booking confirmation email check out time is between 11-12pm, 11.10am receptionist called room to say we should ve checked out by 11am. We explained to her that is not what the cpnfirmation email says so she continued to argue the point.. Whatecer the check out time she should never argue with a client over such a thing where other hotels deal w
Alexander House Hotel & Utopia Spa is situated in Turners Hill and features free Wi-Fi, a Jacuzzi and an indoor pool. It also provides a sauna, outdoor tennis courts and 24-hour room service.
The hotel offers a 24/7 reception, as well as a beauty centre and an express check-in and check-out feature. For added convenience, it provides an airport shuttle, valet parking and a BBQ/picnic area. The hotel also features a well-equipped gym.
The contemporary rooms have slippers, a bathtub and a private bathroom. They each feature a radio, heating and ironing facilities.
Alexander House Hotel & Utopia Spa has an on-site restaurant, perfect for guests who wish to dine in. In the evening, those staying at the property are invited to relax with a drink in the in-house bar.
London Gatwick Airport is within a 20-minute car ride of Alexander House Hotel & Utopia Spa, as is Ashdown Forest. Guests can also discover Chessington World of Adventures.
based on 464 reviews
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Most Popular Landmarks
- St. Nicholas' Church 5.1 km
- Worth Park Gardens 6.1 km
- Crawley Memorial Gardens 6.5 km
- Hawth Theatre 7.4 km
- Tilgate Park 7.7 km
- Crawley Town Hall 8.2 km