Excellent
9.2
Excellent staffs with great services from housekeeper, front desk, maintenance guy and even security guy. Very helpful, quick responses and resolved all my issues and questions. Beautiful room and great location to boot. Lot of restaurants and not too far from the beach. Don’t let the building yellow paint fool you, it nice inside.
Excellent
10.0
Best place I've ever stayed
Excellent
10.0
Pros:
Comfortable room Great services Great location
Excellent
9.0
Pros:
With such a reasonable price, the room, facilities, and services are outstandingly great. Staff are really nice, kind and hospitable. The breakfast is good and delivered to room. The hotel has a view to the Han river and Rong bridge.
Excellent
10.0
Pros:
big shoutout to the superfriendly staff - the best I have ever met in any place I have stayed so far - they went out of their way to assist us in everything - be it anything we needed at the hotel, recommendations for restaurants, booking of tickets, asking us how we are and so on - super friendly people every single one of them! they made our stay perfect. The hotel itself is not far from the dragon bridge (easy walking distance), lots of places to eat or have a coffee nearby. We also rented a motorbike for the length of our stay directly from the hotel. the breakfast was great with many options on the buffet and fresh made eggs by order, fresh fruits etc.
Cons:
the walls are not the thickest - if you are very sensible to sound (as I am) you might at times be a bit annoyed by hearing sounds from neighboring rooms
Excellent
10.0
Pros:
The check in was super was, and was explain in detail on all the eminities that they have. room was beyond our expectations, spacious, i take room for 3 people. bed was big, room was big with sofa set to relax also. staff was super friendly, i would like to say many thanks to Ms. Ivy, Ms. Suong and Ms. Julia to take care us with such good hospitality, they make my family like easier in the city, as it was my family first visit to Vietnam. the food was superb also. will recommend this hotel 10 out of 10 to anyone.
Cons:
the TV should be change to smart TV.. easier to watch any streaming channel.
Excellent
10.0
Pros:
Clean room, good location, breakfast is ok , staff is friendly and helpful , especially Ms.Ivy .and thank you for the welcome 💌
Excellent
10.0
Pros:
Staff were awesome from doorman, front desk, dining room, to housekeepers. Can’t remember names but Ivy from front desk was a wealth of information. Location was very good as well with restaurants, shops and the Han River right there.
Excellent
9.0
Pros:
clean the hotel is right in the centre staffs are extremely nice from security to reception and room service
Cons:
poor breakfast
Excellent
9.2
First of all, thank you to all the employees we met at the Fivitel. The first Da Nang we met was chaos. But thanks to the fivitel staff, we could easily adjust to the polyp. It was very clean and always treated everyone who met with laughter, kindness, and interest. They tried to solve any inconvenience and always did their best. My husband and I think this hotel is the best hotel we have ever met. It's not a big luxury hotel, but their minds were the best hoteliers. They kept checking the condition of the room, recommended restaurants around me, and helped me a lot when I was sick. Thank you so much. We're planning another trip to Danang and we're going to stay at the Fivitel again. See you again Amy, Neimar, Tom, and all the employees I've met who I don't remember their names. Thanks to you, I've come to like Danang. Thank you for treating us as friends. People with warm hearts!
Excellent
10.0
good
Excellent
9.2
Will never forget the very nice staff of Fivitel. I have been traveling for 40 years and have never received such a perfect reception. Unfortunately, it was not possible to change Swiss money at the airport or at a bank. Thanks to the complacency of theirs I was able to change the desired money after clarification. At breakfast the staff asked me if everything was alright and what I'm going to do today. Also, I've never experienced something like that. I still have a negative point to tell them. Why is not the Tressor mounted in the box? The Tressor could be carried away with a lot of effort.
Excellent
10.0
Fivitel is 8 walking minutes to Dragon bridge, to Pagoda and Cathedral. I had an amazing view from my room. The breakfast is excellent. The staff is very friendly and take care of all your needs. Behind the hotel is the theater show: Soul of Vietnam highly recommended.
Excellent
10.0
The manager, Amy is really good at Korean so communication was really easy! Also, Lan? Lam? He was really kind and always smile to us. I am sure all guests will be perfectly satisfied with fivitel boutique Danang. Thank you for this perfect accomodation!!!
Excellent
9.2
I really enjoyed staying in the hotel. All the staff members were really welcoming and nice and room condition was great too. I would book this hotel again if I have another chance to visit Danang again for sure. I can say that it's perfect considering location, food and staff except shower booth in the 18th floor. I reckon it is still great that I can use shower booth after check-out, preparing my night flight but the condition of shower booth could be better. I could not lock the door inside while I was using it and I could not use hot water. So that was the only flaw that I can point out.
Excellent
8.8
Pros:
The staff were amazing! They were very friendly and helpful! The breakfast was pretty good!
Cons:
The bathroom was rather small and the shower was not the best.
Excellent
10.0
When arrived, we were greeted with utmost welcoming from the staff here especially the bell boy. Throughout our time here we felt very comfortable and the rooms were big compared to our other accommodations In the area. Would recommend to anytime
Excellent
9.2
AMY Manager is very kind. Among the Vietnamese I saw, she is the most fluent using Korean and very kind. I love the kind part of the hotel so much that I want to compliment you! If I come to Danang again next time, I really want to visit the hotel again. We are looking forward to see you again on our next trip.