Hotels near Des Moines Airport

Hotels near Des Moines Airport

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Des Moines (DSM) - Des Moines, IA, United States
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Best hotels near Des Moines Airport

Cleanliness
9.4
Comfort
9.3
Facilities
8.7
Location
8.6
Overall
8.9
Overall 9.1 Excellent
Based on 827 reviews
Cleanliness
9.4
Comfort
9.3
Facilities
8.7
Location
8.6
Overall
8.9
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
9.6
Comfort
9.6
Facilities
9.6
Location
9.6
Overall
10.0
Cleanliness
9.3
Comfort
9.3
Location
8.6
Services
9.2
Staff
9.4
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.1
Comfort
8.2
Facilities
8.4
Location
7.8
Overall
8.6
Cleanliness
9.4
Comfort
9.5
Location
8.8
Overall
10.0
Services
9.3
Cleanliness
9.3
Comfort
9.1
Facilities
10.0
Location
8.6
Overall
10.0
Cleanliness
9.5
Comfort
9.4
Facilities
2.0
Location
8.3
Overall
6.0
Cleanliness
9.4
Comfort
9.4
Location
8.3
Services
9.2
Staff
9.4

Excellent 8.0
Pros: The property was nice, the rooms were nice, pool was clean and nice. Great hotel for the value!
Cons: The property is not close to very much, you really have to drive way out to get to it. But it was very nice and a good value.
Excellent 10.0
Pros: Clean, safe, comfortable, great pool and hot tub, rooms where large, great HVAC, and on and on.
Cons: Nothing I can think of at this point.
Excellent 10.0
Excellent 10.0
Pros: The breakfast host was extremely amiable & the receptionists were helpful & friendly.
Cons: The property was beautiful except for the smokers blocking the back exits.
Excellent 10.0
Pros: A surprising hotel located close to the Des Moines airport which is convenient, clean, and comfortable. Booking the King Suite gave us plenty of space to enjoy our stay and get great nights rests over the 4 days we stayed. The buffet breakfast is plentiful, has a great variety of items, and is constantly monitored and cleaned for the guests to enjoy. After arriving at 2am our first night, we were hungry and the “store” that the hotel has open 24/7 was perfect to get something to eat before retiring for the night. We have stayed at this hotel in May for 8 days and were impressed with The Baymont. Coming back in the area again in July, The Baymont did not disappoint. We were just as satisfied with our stay the second time around.
Cons: We have been very satisfied with our stays at this hotel. We have been impressed with the cleanliness, convenience, and comfort of the Baymont. There isn’t anything that we do not like except that it is getting harder to get a reservation here as the word must be getting out about how great the hotel is.
Excellent 10.0
Pros: Everything about the staff and facilities were amazing!! Will definitely stay again when I'm in the area. Thank you Baymont!!
Excellent 10.0
Pros: All good!
Excellent 9.0
Pros: Good breakfast. Very comfortable. Helpful staff.
Excellent 8.0
Pros: Had a good hot buffet breakfast.
Excellent 10.0
Pros: It was the cleanest bay mint I¿ve stayed in ever. There where no problems staff was the best. I definitely would recommend this property to all
Cons: Not one thing and I¿m picky
Excellent 10.0
Excellent 8.0
Pros: Clean and very nice desk help
Cons: Too far from airport
Good 6.0
Cons: When my $100.00 deposit wasn't returned when there was nothing wrong with the room. I always pick up the room before I leave and double check that
Excellent 9.0
Pros: Pool, hot tub, sauna, gym, arcade, free breakfast, nice room, comfy bed
Cons: The towels are tiny
Excellent 9.0
Pros: Staff was great. Breakfast was wonderful every day. game room was very good break. Room was clean every day. AC worked great.
Excellent 9.0
Cons: Covid 2019 has hampered all activities
Excellent 9.0
Pros: Comfy beds
Cons: A lot of random people standing around ... everywhere
Excellent 10.0
Pros: The rooms were clean and well organized.
Cons: The cart to move luggage was located at a different door, which did not have a ramp, so I had to walk all the way there to get it.
Excellent 10.0
Pros: Very nice place very comfortable beds definitely will be back
Excellent 8.0
Pros: Comfortable bed. Great staff.
Cons: The fan in the bathroom didn't work but we didn't tell them until we were checking out.
Excellent 10.0
Pros: Nice emenities, clean, rooms were great!
Cons: Kind of out in the middle of nowhere. Couldn't walk to anything.
Excellent 9.7
Good 7.7
Pros: Our room was comfortable & clean. The breakfast had a decent amount of variety.
Cons: The pool was scheduled to be adults only from 10-11, but this was clearly not enforced, as there were kids splashing around in both the pool & hot tub at 10:55 BOTH nights. We lost electricity for a few hours one morning which would have been troublesome if we had an important meeting to be at. The fire alarms also went off at one point. The hotel was smoke free, but there were smokers hanging out within 2 feet of the door pretty much at all times, at all hotel entrances.
Excellent 10.0
Pros: Was great facility with excellent accommodations and service
Cons: Liked it all
Excellent 8.0
Pros: Very clean, the pool was warm which was a plus.
Cons: The guy in the breakfast area was a little over the top. He was a bit growley pushing people through like cattle.
Excellent 10.0
Pros: It was a privilege to stay here. The staff was friendly abd nice, the room amazing. The hit breakfast was better then I expected. Overall awesome place.
Excellent 10.0
Pros: Not fancy, but very clean and quiet with good amenities.
Excellent 8.0
Pros: Big room. Clean and friendly staff
Cons: Limited parking
Mediocre 2.8
Pros: The room was clean. Breakfast included was very well done. Lots of great options offered and food was fresh.
Cons: Not well updated. No ice machine in whole building. Existing ice machine has obviously been out service for weeks. There was actual dust. Room was not a good value.
Excellent 10.0
Pros: Location to Airport, Cleanliness, staff was fantastic!!!!!!
Excellent 10.0
Pros: everyone there was very friendly. many amenity. very clean
Cons: I cant say anything bad. it was awesome
Excellent 9.3
Pros: even though this is not a 4 star or a 5 star hotel the staff from day one went above and beyond to make me and my guest feel comfortable. on days that we really did not want to get going early in the morning it was nice to just lounge around there at the hotel and then in the afternoon go sightseeing. the front desk lady by the name of Lindsey was fantastic. she was awesome and really caring we actually became friends while I was staying there.
Baymont by Wyndham Des Moines Airport - Des Moines
Rated #1
9.1
Excellent 9.1
Based on 827 reviews
Details
Reviews
C$ 141

Cleanliness
9.4
Comfort
9.1
Facilities
8.8
Location
9.1
Overall
8.6
Overall 9.2 Excellent
Based on 81 reviews
Cleanliness
9.4
Comfort
9.1
Facilities
8.8
Location
9.1
Overall
8.6
Cleanliness
9.3
Comfort
9.3
Location
9.2
Services
9.5
Staff
9.3
Cleanliness
9.5
Comfort
9.0
Location
9.0
Services
8.7
Staff
9.4
Cleanliness
10.0
Comfort
9.5
Facilities
10.0
Location
9.5
Overall
10.0
Cleanliness
9.5
Comfort
9.0
Facilities
8.5
Location
8.9
Overall
8.4
Cleanliness
10.0
Comfort
9.3
Location
9.6
Services
9.3
Staff
9.1

Excellent 10.0
Excellent 10.0
Pros: Location
Cons: Price a bit high
Excellent 10.0
Pros: Room was dark when the shades were drawn. Comfy couch to relax on.
Cons: TV was a little small by today's standards.
Excellent 9.0
Pros: Clean and maintained. Staff was nice and helpful. Made a couple recommendations on things to do while we were there. And both were great!
Cons: The only thing which wasn’t really an issue was the cable would cut out now and then. But we didn’t watch a lot of tv
Excellent 10.0
Pros: Staff were excellent and very nice.
Excellent 10.0
Pros: Cleanliness, convenience to airport, price
Excellent 10.0
Pros: Location
Cons: I did not see a fridge in my toom
Good 7.0
Pros: The staff was fantastic. We received great assistance from the front desk.
Cons: Maybe make the shuttle run on sundays. We ran into a snag because of that.
Excellent 9.0
Pros: Great location and staff. Restaurant onsite was excellent!
Excellent 10.0
Pros: Very clean with nice amenities. The staff was friendly. Convenient location and nice restaurant attached.
Good 7.0
Pros: The room was spacious and clean. Ordered room service for dinner and surprisingly excellent! Food prices were reasonable.
Cons: Ordered bfast room service and the food (French toast) was cold and hard. Tasted like it was served from the bfast buffet. Wasted my money and daughter didn't eat her food (French toast). We could also hear planes taking off from room which woke us up.
Okay 4.0
Cons: The hotel staff in charge of check in and out was very rude. She didn't even tell me what room number I was in. I was also over charged for a purchase.
Good 6.5
Cons: Online it stated that breakfast was included but failed to mention that it was only with an additional cost.
Doubletree By Hilton Hotel Des Moines Airport - Des Moines
Rated #2
9.2
Excellent 9.2
Based on 81 reviews
Details
Reviews
C$ 244

Cleanliness
9.5
Comfort
9.3
Facilities
9.6
Location
9.2
Overall
9.3
Overall 9.0 Excellent
Based on 153 reviews
Cleanliness
9.5
Comfort
9.3
Facilities
9.6
Location
9.2
Overall
9.3
Cleanliness
9.6
Comfort
9.2
Location
9.2
Services
9.5
Staff
9.2
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.4
Comfort
9.2
Location
9.2
Services
9.0
Staff
9.2
Cleanliness
9.7
Comfort
9.4
Location
9.4
Services
9.2
Staff
8.6
Cleanliness
9.5
Comfort
9.4
Facilities
9.5
Location
8.9
Overall
9.0
Cleanliness
9.3
Comfort
9.0
Location
9.1
Services
9.0
Staff
9.2

Excellent 9.0
Pros: Decor, refrigerator
Cons: Slamming stairwell door
Excellent 10.0
Pros: Excellent staff. Great breakfast, and exceptionally clean hotel.
Excellent 9.0
Pros: It was clean and the bed was soft and the location was quiet and the staff were nice.
Cons: nothing
Excellent 10.0
Pros: Location, the staff, and the services
Cons: Due to covid, my room wasn't clean everyday as they did in the past. And that bothers me.
Excellent 10.0
Pros: Beautiful, clean and friendly staff!
Excellent 10.0
Pros: Nice
Cons: No Issues
Excellent 10.0
Pros: I checked in & all was well. Front desk gentleman was superb. I left for around 3.5 hours only to return to a malfunctioning AC unit. I called the front desk & explained my situation and after a few questions the desk receptionist was happy to move me!
Cons: No
Excellent 10.0
Pros: Very nice hotel. Clean rooms and common areas. The night desk guy was very friendly. The breakfast was really good and the two breakfast ladies were so friendly!! We will definitely stay here again!!
Cons: No
Okay 5.0
Cons: Very small room
Okay 5.0
Pros: Location
Cons: Lobby smelled strongly of cleaning products. Must carpets, especially elevator, smelled. Room had bad lighting in bathroom
Excellent 10.0
Pros: Cleanliness of facility, staff friendliness, room cleanliness along with nice breakfast (well stocked at all times).
Cons: None
Excellent 8.0
Pros: The closeness to air port.
Cons: Disappointed the hot tub was down. Was the main reason I picked this hotel over the others. Pool didnt seem very clean.
Excellent 10.0
Pros: Clean and comfortablek
Fairfield Inn & Suites by Marriott Des Moines Airport - Des Moines
Rated #3
9.0
Excellent 9.0
Based on 153 reviews
Details
Reviews
C$ 219

Cleanliness
9.5
Comfort
9.3
Facilities
9.3
Location
8.8
Overall
9.1
Overall 8.9 Excellent
Based on 187 reviews
Cleanliness
9.5
Comfort
9.3
Facilities
9.3
Location
8.8
Overall
9.1
Cleanliness
9.2
Comfort
9.2
Location
8.4
Services
9.0
Staff
9.2
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
9.8
Comfort
9.3
Location
9.0
Services
9.3
Staff
9.6
Cleanliness
9.8
Comfort
9.4
Location
8.9
Services
9.5
Staff
9.5
Cleanliness
9.3
Comfort
9.4
Facilities
10.0
Location
9.2
Overall
10.0
Cleanliness
9.8
Comfort
8.9
Location
8.7
Services
9.0
Staff
9.4

Excellent 10.0
Pros: Friendly and courteous staff, very helpful. Location near downtown Des Moines, many restaurants nearby, Iowa Cubs Stadium within walking distance.
Excellent 9.0
Pros: Clean and comfortable
Cons: The train horn early in the morning
Excellent 9.0
Pros: The breakfast was very good excellent selection of food
Excellent 8.0
Pros: Everything else was perfect. We liked the clean pool the most
Cons: We paid to much for our room because the breakfast was a cold grab and go. We wanted a hot breakfast that was supposed to be included in the price of our room.
Excellent 10.0
Pros: Great place to stay, very clean.
Excellent 10.0
Pros: New and clean not in the hustle and bustle of the city but still close to everything.
Cons: Nope
Excellent 10.0
Pros: Room and hallways were very clean. No parking fees.
Cons: Breakfast was continental only. They had no staff for the "hot" side of breakfast.
Excellent 10.0
Pros: Bed is very comfortable.
Cons: a longer walk to downtown
Excellent 9.0
Pros: The updated room decor
Excellent 10.0
Pros: Great location for the price and very nice Hotel!
Excellent 9.0
Pros: The room was modern and up to date and the breakfast was out of this world. Best hotel breakfast I have ever had.
Cons: The cleanliness of the room could be improved. We found left over socks and trash in some of the hard to reach areas.
Excellent 8.0
Pros: Quiet
Cons: It's in a lonely place - probably wouldn't feel like walking from there to downtown restaurants, but it actually isn't very far.
Excellent 10.0
Pros: This my second time in this hotel. I did it on purpose because I love this place. Very clean, nice lounge, good breakfast and room service.
Cons: Not that I think of
Excellent 10.0
Pros: The hotel was very nice, modern, and updated. The room was immaculate and the bed was even comfortable. The best night sleep I've had in any hotel honestly. The breakfast was delicious also and had a wide variety of foods to choose from.
Excellent 10.0
Pros: New hotel with modern finishes, comfortable bed, good complimentary breakfast with great cinnamon rolls!! Also was in an easy to get to location near downtown, and had free parking!
Cons: no
Excellent 8.5
Poor 1.0
Pros: The breakfast was nice
Cons: My card was double charged I checked in late and i just drove from mn so I made my reservation at midnight need sleep but was called to come to the check in deck after 1am staff wasnt trained didnt know what he was doing
Excellent 9.7
Pros: Employees were super friendly and nice. Great breakfast area, clean and neat, great food & a very cheerful employee working breakfast area on 8/7/2016
Okay 5.0
Pros: Friendly helpful staff
Cons: Horrible location in the middle of acres of construction, not in walking distance to anything. Of course no restuarant or bar at a Holiday Inn Express. We ate doritoes for dinner because we had been driving all day and did not want to get back in the car.
Excellent 8.2
Pros: Rooms was spacious and very clean. Whole hotel had the feeling it was just recently opened for use!
Cons: Room was very noisy. The sewer drain pipe ran down through the wall and you could hear it running water all the time.
Holiday Inn Express & Suites Des Moines Downtown - Des Moines
Rated #4
8.9
Excellent 8.9
Based on 187 reviews
Details
Reviews
C$ 200

Cleanliness
8.9
Comfort
8.9
Facilities
7.5
Location
9.0
Overall
8.3
Overall 8.6 Excellent
Based on 211 reviews
Cleanliness
8.9
Comfort
8.9
Facilities
7.5
Location
9.0
Overall
8.3
Cleanliness
10.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
8.7
Comfort
8.8
Location
8.8
Services
8.4
Staff
8.8
Cleanliness
8.0
Comfort
8.0
Facilities
6.0
Location
8.0
Staff
8.0
Cleanliness
9.1
Comfort
9.1
Location
8.8
Services
8.9
Staff
9.4
Cleanliness
8.6
Comfort
8.8
Facilities
6.0
Location
8.8
Overall
6.0
Cleanliness
9.1
Comfort
8.8
Facilities
10.0
Location
9.3
Overall
9.3
Cleanliness
8.6
Comfort
8.3
Location
9.0
Services
8.1
Staff
8.9

Okay 5.0
Pros: Room had a microwave and fridge which was convenient. The outdoor pool was well taken care of and very nice.
Cons: Cosmetically, the hotel looks nice, but it's very old. Key cards don't work, beds aren't very comfortable, rooms are very small, had trouble connecting to wifi, weird smell.
Mediocre 3.0
Pros: Breakfast was Ok
Cons: Lack of staff, plastic glasses in room. Desk clerk resisted helping call a cab because she was busy. Over priced for what I got.
Excellent 10.0
Okay 5.0
Pros: Comfortable bed.
Cons: No guest laundry. No fan in the bathroom.
Excellent 8.4
Okay 4.0
Pros: The location was convenient.
Cons: The hotel gave the impression of being tired and outdated. Gloomy is a good description. The room was crowded with two queen sized beds and it was awkward moving around. The carpet was stained. The service was poor. For example, we had to call the second day to get fresh towels and coffee. The breakfast was uninspired. The staff was average except for Kyle at the front desk and the ladies that brought fresh linens and the ladies that would greet us in the hallway.
Excellent 10.0
Pros: clean and friendly
Cons: nope
Excellent 10.0
Pros: When I called for the shuttle it was there in 5 minutes. When I asked about a restaurant, I was told about 3 or 4 close by, then shuttled me there and back. Very nice accommodations.
Excellent 9.0
Pros: IT'S LOCATION TO THE AIRPORT AND THE PARK & FLY OPTION SAVED US MONEY
Excellent 10.0
Pros: The brand name and the high caliber training staff received it definitely shows as u hit the door...
Cons: Nothing comes to mind.
Poor 1.0
Pros: I did not like it
Cons: I won't stay here again.
Excellent 9.0
Pros: Veyr clean and accomidations were excellent.
Cons: Not at all.
Excellent 9.6
Excellent 9.0
Pros: Friendly, welcoming staff.
Cons: N/A
Excellent 10.0
Pros: How clean it was! During this crazy pandemic, I felt completely safe.
Cons: Great job! Nothing that I can think of.
Excellent 9.0
Pros: Does the staff was friendly in the rooms were clean
Cons: They did not price match
Okay 4.0
Pros: Quite
Cons: We had a bug crawling on the wall when we first got there.Paint peeling off on ceiling in bathroom.Needs updated.
Excellent 10.0
Pros: Covid safety
Cons: Hot breakfast would have been nice. Proportioned
Excellent 10.0
Pros: The bed and comforter.
Cons: Sack breakfast. No hot tub.
Good 6.0
Pros: Location near the airport
Cons: The blinds let it an excessive amount of light when fully closed at night. The hallways were very hot.
Good 6.0
Pros: clean and comfortable room. nice outdoor pool.
Cons: I understand the need to be safe during a pandemic, but stapled brown bags with unknown contents in place of usual breakfast is just silly.Bag contained one stale yogurt cake, an orange and warm apple juice.The other hotel chains are doing much better.
Good 7.0
Pros: Hampton brand and the price.
Cons: It was a little far south in the city but for the price it was worth the extra drive. Also, not many food options nearby.
Okay 4.0
Pros: Close to airport
Cons: Remodeled older hotel. Was given a room with a small bed that was handicapped accessible. Never did figure out how to use the shower. Heard traffic and snow plows in parking lot all night long. Slept about 2 hours
Good 7.0
Cons: When I was checking in, the front desk person called a maintenance person to put a shower chair in someone's room. The maintenance person approached the counter next to me and smelled as if he hadn't bathed in a week. It was disgusting.
Poor 1.0
Pros: Nothing
Cons: Our room was very small; bed only a double and not told it would be. Telephone line was dead; we were not made aware that this room would be of the poor quality that it was. For the price, this room was substandard and would have been unacceptable.
Excellent 9.1
Cons: My room was right across from the ice machine and it was very loud. I would put a door on the ice machine area and put a more sound proof door on the those rooms
Good 7.6
Pros: Great value for a clean, comfortable room. It's not the nicest hotel, but they have thought of the essentials. The hotel is right by the airport, which was great for our early departure. Otherwise, it's about 15-20 minutes to get into the downtown area but the drive is easy.
Cons: Everything was pretty nice. If I had to comment on one thing, the room appeared updated but the bathroom was a bit dated. It was still clean and functional, but cramped for my wife and I.
Hampton Inn Des Moines-Airport - Des Moines
Rated #5
8.6
Excellent 8.6
Based on 211 reviews
Details
Reviews
C$ 189

Cleanliness
9.0
Comfort
8.9
Facilities
9.0
Location
9.2
Overall
9.2
Overall 8.6 Excellent
Based on 170 reviews
Cleanliness
9.0
Comfort
8.9
Facilities
9.0
Location
9.2
Overall
9.2
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
9.0
Overall
9.0
Cleanliness
8.9
Comfort
8.8
Location
9.1
Services
8.9
Staff
8.7
Cleanliness
10.0
Comfort
9.0
Facilities
9.0
Location
9.0
Overall
9.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.0
Comfort
9.2
Location
8.8
Services
9.0
Staff
9.1
Cleanliness
9.1
Comfort
8.2
Facilities
10.0
Location
9.2
Overall
10.0
Cleanliness
9.3
Comfort
9.5
Facilities
7.0
Location
9.6
Overall
8.0
Cleanliness
8.3
Comfort
8.8
Location
9.0
Services
9.0
Staff
7.9

Excellent 10.0
Pros: I loved the size of the room and cleanliness of the whole establishment. I loved the skywalk, we had tournaments at the Hyvee Hall and the skywalk was a great way to access other buildings. The staff were very friendly and helpful. The gentleman in valet were also great. I seen them working very well under pressure.
Cons: N/A
Excellent 8.0
Pros: Staff is very helpful and kind
Cons: No free parking lot
Poor 1.0
Cons: Beds were horrible. Just a mattress in a platform
Excellent 9.0
Pros: Enjoyed
Cons: Nothing
Okay 4.0
Cons: No direct access to your vehicle. Need key to use elevators, not kid friendly
Mediocre 3.0
Pros: The location was great.
Cons: I didn’t like the urine stained pillow cases and the difficulty in getting cleaning service. The staff was less than helpful as well.
Okay 4.0
Pros: Decent view from our room of the city. Clean room & provided extra pillows as requested.
Cons: No hotel parking available & no written directions to the parking garage. We were told, “first left, left, left brown building then 2nd floor walkway. Since I have never stayed in this city before I had to go back a second time to try and get more specific directions, which I did not. I just got lucky the second time I tried. The hotel was obviously having an event going on, which is expected, but there were no staff coordinating the movement and behavior of these guests. They were drunk, loud and running all over the hotel. Filling the elevators to capacity making other guests wait for the second or third elevator. When mentioned to the front desk clerk about the noise I received a shoulder shrug from a poor man who was working the desk alone with a lobby packed with boisterous guests that he couldn’t possibly control on his own. Considering how much we paid for a one night stay, it was not value for money in any way. Nor was it worth paying extra money for staying someplace special. I was disappointed to say the least.
Excellent 10.0
Pros: The views were amazing. I loved that we could unlock the doors with our phones so we didn’t have to worry about carrying a key around. The hotel was spotless! The beds were comfortable, the shower head was amazing! I also liked that you needed a key to get to the floors on the elevator that had people staying on them. You can’t get any further if you are not a guest which is a nice security feature! It was so quiet!
Excellent 10.0
Pros: The pool was very clean & the beds really comfortable.
Cons: The parking isn't the greatest at any of the hotels downtown but we paid the $28 to valet this time.
Excellent 8.0
Pros: Clean. Staff was pleasant.
Cons: Burn mark on couch. Staff on duty had no experience or knowledge of the local coffee shops or restaurants.
Mediocre 2.0
Cons: No room service for the 5 days I was there. Restaurant was only open on Sat and Sun. Even though the hotel did not offer food, they had a sandwich board in the lobby that said no food or drinks were allowed from outside. Was not notified of any of this!
Excellent 10.0
Pros: Great location, Lovely hotel!
Excellent 10.0
Pros: Nice location close to downtown, farmer's market, etc.
Cons: Would not let me check-in without my debit card, which I didn't have with me at the time. Luckily, a friend let me use theirs.
Good 6.0
Pros: The hotel was close to the Farmer¿s Market and other places that we wanted to see. Parking in the city garage next door was easy. The free downtown shuttle picked up and dropped off right by the hotel. Our room was clean and the beds were comfortable.
Cons: It would have been handy to have a microwave.
Excellent 8.0
Pros: The other guests - very respectful, quiet.
Cons: We had to do a little yoga stretch to get get to the toilet paper.
Excellent 10.0
Pros: Staff rooms everything was amazing
Excellent 10.0
Pros: Clean and friendly service
Cons: No
Good 7.0
Pros: It is a very nice hotel in a good location.
Cons: The staff really lacked some skills that are needed for working at a hotel.
Excellent 9.0
Pros: Very nice room - big and clean and a new feeling.
Cons: No self-park option, except street parking.
Excellent 10.0
Pros: Clean room, great location, friendly staff.
Good 6.0
Pros: The bathroom shower is a very nice addition. Glad there was.nO tub
Cons: Parking blows!! And no breakfast ! Also would be nice if there was a way to allow guest up to
Good 7.0
Cons: I had to park on the street
Excellent 10.0
Pros: the view
Cons: charged $4.00 for bottled water
Good 7.0
Pros: Modern & comfortable
Cons: Staff was cold and unwelcoming
Good 7.0
Pros: The view was nice
Cons: The air conditioner couldnt keep the warm colder then 73.
Excellent 8.5
Pros: We liked how modern the rooms were and the smart TVs. We also enjoyed the little bar and restaurants.
Cons: You have to pay for WiFi unless you are a member and no free breakfast.
Mediocre 3.0
Pros: The staff was helpful and friendly.
Cons: You have to pay for internet access unless you sign up for the Marriott program. This is not smart. I will never stay here again. Internet should be included with the room like most other hotels.
Okay 5.0
Pros: Not a whole lot exceptional here. Staff was nice in as much as we had reason to talk to them. Location is good.
Cons: Tiny little room. 2 queen beds and barely enough room to walk around them. 2 uncomfortable chairs, no couch.
Okay 5.0
Cons: The staff wasn't Marriott quality , i always stay in Marriott hotels and i was very disappointed with this one. When you arrived nobody greet you and show you the way in
Good 7.0
Pros: room was very big and very comfortable
Cons: hotel pool was too small and crowded
Excellent 10.0
Pros: I keep staying here and it's like my home base in Des Moines
Excellent 9.7
Pros: Friendly helpful staff ready to provide assistance and guidance. Found the location in close proximity to the the airport and interstate. Dining was not the best in the vicinity of the hotel (not the hotels fault) but found the hotel's restaurant especially the breakfast to be exceptional. The breakfast wait staff were among the best I've experienced at a hotel restaurant.
Cons: The suites could use an upgrade/redecoration.
Des Moines Marriott Downtown - Des Moines
Rated #6
8.6
Excellent 8.6
Based on 170 reviews
Details
Reviews
C$ 247

Cleanliness
9.0
Comfort
8.9
Facilities
8.0
Location
9.2
Overall
7.6
Overall 8.5 Excellent
Based on 341 reviews
Cleanliness
9.0
Comfort
8.9
Facilities
8.0
Location
9.2
Overall
7.6
Cleanliness
9.5
Comfort
9.2
Location
9.2
Services
8.9
Staff
9.4
Cleanliness
9.0
Comfort
7.0
Facilities
7.0
Location
8.0
Overall
7.0
Cleanliness
8.8
Comfort
8.9
Location
9.1
Services
8.6
Staff
9.0
Cleanliness
9.2
Comfort
8.8
Facilities
10.0
Location
9.6
Overall
10.0
Cleanliness
8.8
Comfort
8.8
Facilities
8.0
Location
9.3
Overall
4.0
Cleanliness
8.7
Comfort
8.6
Location
9.0
Services
7.9
Staff
8.5

Good 6.0
Pros: The hotel was decorated well and updated. Some of the staff was helpful (others not so much like the woman at the front desk who wouldn't give us an hour late check out after being up from 4- 5am with an unwarranted fire evacuation.)
Cons: The rooms were small for the cost. The AC never got below 72 degrees, was uncomfortable to sleep. The Fire alarm went off at 4am evacuating the entire hotel. Those on the back side of the hotel had to use rickety old fire escapes on outside of building
Excellent 10.0
Pros: Spacious, updated room plus I felt safe and secure.
Cons: Parking was quite a ways away so hauling luggage was very exhausting.
Good 7.0
Pros: The room
Cons: Parking garage
Excellent 10.0
Pros: Everything! This is a very nice hotel. The staff members are outstanding. Our room was perfect: big, nicely appointed furniture including a couch. The bed was heavenly. Very good sheets and a comfy mattress. After two weeks on the road this was a fabulous break from the mundanity of other hotels.
Cons: Nothing to dislike
Excellent 10.0
Pros: The Hotel was a nice clean place. The staff was super nice.
Cons: Nothing
Excellent 10.0
Pros: Great downtown location.
Cons: Bathroom was compact, shower was large enough, bathroom was otherwise just fine.
Excellent 10.0
Pros: Quiet and very clean
Cons: No microwave or refrigerator
Excellent 10.0
Pros: Location and room was comfortable!
Cons: No
Excellent 8.0
Pros: Location was great, friendly staff, clean room.
Cons: The bathroom was the size of a postage stamp. Sliding shower door not level and would open continuously during a shower. Also funny -preprinted info on door listed rack rate of $--- for this room.
Okay 4.0
Pros: the lady at the front desk was amazing and the location of the hotel was perfect
Cons: we called down about a tv not working and also the iron not working, no one came to help fix those. we were also told on the phone the restaurant was open, that was a lie (that was 1-800, not the hotel personal themselves) so that really wasn't cool
Good 6.0
Pros: It was advertised for having a refrigerator and microwave, and niether were available in the room. The clerk stated that they ran out of refrigerators for rooms, and that the microwave was right "there" and pointed to one in the lobby. Not convienient!
Cons: The clerk was not very helpful. I asked about parking and she stated that the garage was across the street and we had to pay to park. I had to find out from another hotel patron that parking meters were free on Sundays and to park on the street.
Excellent 9.0
Pros: The room was very nice! Lots of room. Let me check in early which was very much appreciated.
Cons: Wish there was a microwave, the bathroom set up was awful. Toilet paper behind the door and small space for toilet. Also was told that breakfast and supper would be available but it was not. And i think it is ridiculous that you have to pay for parking
Okay 5.0
Pros: Room area Bed comfort
Cons: That the clock in the room was not daylight. Member's Points were not confirmed at checkout I felt that I lacked the care for the guests.
Good 6.0
Pros: Nice location. Nice room
Cons: Lobby smelled like scented smoke
Excellent 9.0
Pros: Hotel is a great renovated old hotel. Staff was excellent and hotel was extremely clean.
Cons: Unfortunately their COVID protocol is over the top, no hair dryers in the rooms? All restaurants and bars closed still when literally every other bar and restaurant downtown is open? Seems a bit too extreme for me as an avid business traveler.
Okay 4.0
Pros: Proximity to Hy-Vee Hall and modern feel of the hotel.
Cons: The table between the beds had an old dried substance smeared on the it. Hall carpets were in need of vacuuming. Walls are paper thin. Could hear conversations and loud music all night long. Room too hot and didn't come down with thermostat.
Excellent 10.0
Pros: Very cute, well decorated
Cons: Room numbers were a little confusing the elevator was in the middle and the signage was off to the right so after you wander the corridor and come back you see it. Parking was in a public lit across the street not signage or validation with the room.
Good 7.0
Pros: The bed was very comfortable
Cons: I called down to the front desk with no response. WiFi was not included unless you booked directly/joined a reward program. Bathroom was very small. Heater was very loud with banging metal sounds Everything was unplugged when I entered room
Okay 5.0
Pros: Location
Cons: Rooms v small and parking is Ian issue and have to pay for parking no in-house coffee and breakfast
Excellent 9.0
Pros: Great bed. Close to fine restaurants
Cons: sporadic mask-wearing by other guests. One employee regularly had mask off unless she saw a guest.
Excellent 9.0
Pros: bed was nice
Cons: you pay to park hot water shower took 7 min to get hot no microwave in room
Excellent 10.0
Pros: Great location and great price!
Cons: Wish the bar and restaurant would have been open.
Mediocre 2.0
Pros: It's a nice old historic hotel that is well maintained.
Cons: The "free Internet" was only available in lobby. We paid $9.95 to get it in room. Due to Covid, the hotel closed its restaurants and locked its door to the city's skyway, forcing us out in the cold to use the skyway. Other hotels were open to the skyway
Okay 4.0
Pros: The hotel is downtown and close to the district where all the bars and eating joints are so it is within walking distance.
Cons: This hotel is not pet friendly. The staff is not very friendly and one is very rude.
Good 7.0
Pros: Historic, good location, nice decoration
Cons: No microwave in room, no free wifi unless Renaissance member
Poor 1.0
Pros: The location was the best thing about this hotel.
Cons: The staff member working the front desk Friday night and Saturday night was very rude to my parents and myself. When I booked the hotel it claimed to allow dogs, however we were charged a pet fee of $100 after being told we could have our dogs there.
Good 7.0
Pros: Great staff, nice rooms, decent looking historic lobby.
Cons: Seems extreme to have to Concierge Lounge, the bar and the restaurant all closed.
Okay 5.0
Pros: Nice location
Cons: No fridge in my room
Good 7.0
Pros: For the price the location was nice ..
Cons: The elevator was slow ! No breakfast
Okay 5.0
Pros: I liked the lay out of my room because it almost looked like a One bedroom.
Cons: I did not like that the rooms typically come with no refrigerator, no microwave, Internet is $10/day, most disappointing of all, the sheets had blood stains on them (both sets that we used) and the towels had hair and stains in them from previous guest.
Good 7.0
Pros: The staff was great.
Cons: No refrigerators in the rooms! They don’t adequately disclose that there is no free parking. In fact, parking is a problem.
Good 7.0
Pros: The staff in the lounge were nice and food was good.
Cons: Room was very small. Hardly room for luggage.
Okay 5.0
Pros: Main part of room was nice, bed was nice, and pillows were comfortable. Location was good. Its alright, If your looking for a place to just sleep for the night...weve stayed in better, for less $$.
Cons: Parking was terrible slim to none.No pool or hot tub.Bathroom and shower was tiny,RV sized.No refrigerator or microwave. Noisy! You hear surrounding rooms and vehicle noise. We were on the 7th floor. Breakfast was nothing special/ continental at best$10
Poor 1.0
Pros: We liked some of the lobby decor
Cons: Getting locked in the elevator for 25 minutes. Still waiting for our refund on this hotel. No manager on Duty (it was a Saturday morning that we were checking out).
Okay 5.0
Pros: Location and it was a very nice hotel. Bartender was very nice.
Cons: I never had to present my id or credit card at check in or out. Towels were left in room from previous guest and when told about it they just replaced the towels, but never took the dirty ones. Had to wait 1 hr to check in cause room wasn't ready.
Good 7.0
Pros: Excellent location
Cons: Bathroom was tiny. No bathtub or mini fridge in room
Okay 5.0
Cons: The room was extremely small. The bathroom was so small that the tank lid of the toilet could not rest properly on the toilet because it was hitting the wall and sink. The pillows smelled of sweat. We had to put towels on the pillowcase. Disappointed.
Poor 1.0
Pros: Price ok. Location not bad
Cons: one full bed! Room specifically stated for two adults 1 one full size bed is completely unacceptable. No option. Very tiny. Hardly room for 1 full bed & TV. Shower ok but no vanity. Barely room for sink and toilet! Very noisy. HVAC fans & street noise
Mediocre 3.0
Pros: Location
Cons: Smells like urine in some area
Mediocre 3.0
Pros: The location of the hotel is great. I thought it was very well appointed but as others have noted, the bathrooms are small.
Cons: The checkout process was awful. The person at the front desk, was extremely unhelpful and her demeanor was very offputting. She seemed annoyed by our very presence. When an issue came up, she was not at all friendly and made me feel terrible.
Good 6.2
Pros: Location & price
Cons: Food and staff
Mediocre 3.0
Pros: Location was within walking distance of the convention center
Cons: 1. $25 charge per night for parking!!! 2. Room very small, hard to move around 3. One tiny drawer for clothes 4. No shelf in bathroom for your toiletries 5. Glass shower door was not installed correctly so it kept sliding open.
Poor 1.0
Pros: Location
Cons: The system they have for Wi-Fi is not clear and it tricks you into paying $9.95. Told the gal at the desk about it and she couldn''t have cared less, I told her the we wont stay here again because of if she said ok.
Excellent 10.0
Okay 5.4
Pros: Good location, friendly staff, prompt housekeeping.
Cons: No swimming pool, there was one advertised. Oddly shaped and non ergonomic room layout.
Excellent 10.0
Pros: Updated classic hotel. Clean, great staff, quiet, close to everything.
Cons: The only thing on the downside is I couldn't stay longer.
Renaissance Des Moines Savery Hotel - Des Moines
Rated #7
8.5
Excellent 8.5
Based on 341 reviews
Details
Reviews
C$ 245

Cleanliness
9.7
Comfort
9.6
Facilities
9.6
Location
9.7
Overall
9.4
Overall 9.4 Excellent
Based on 15 reviews
Cleanliness
9.7
Comfort
9.6
Facilities
9.6
Location
9.7
Overall
9.4
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
9.5
Overall
8.5
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Comfort
9.0
Facilities
9.0
Location
9.0
Overall
9.0

Excellent 9.7
Pros: Great location. Comfortable beds. Beautiful property. Friendly staff.
Cons: That I couldn't stay longer....
Excellent 8.2
Pros: Spacious room with the fireplace a comfortable bed a large immaculate bathroom and nice amenities
Cons: Location is a bit far from walkable restaurants and nightlife. The television in my room did not work and although the staff did everything they could to help make it work it just would not. Limited room service options. Late night dining not available
Excellent 10.0
Pros: Big rooms
Cons: Break fast, parking
Excellent 10.0
Pros: Beautiful rooms Fireplace Chef at breakfast to make omelette and waffles to order Great breakfast selection Parking garage across the street
Excellent 9.4
Cons: Mistakes in room service meal
Excellent 10.0
Pros: Warm, European feel
Cons: Cold fries with room service meal
Good 7.1
Pros: location to downtown activities were great.
Cons: Rude Manager that would not honor an email I received that confirmed a sleeper sofa. We were up charged for a roll a way bed. The staff was not knowledgeable about downtown events or directions.
Des Lux Hotel - Des Moines
Rated #8
9.4
Excellent 9.4
Based on 15 reviews
Details
Reviews
C$ 265

Cleanliness
8.8
Comfort
8.8
Facilities
8.4
Location
9.1
Overall
8.5
Overall 8.3 Excellent
Based on 256 reviews
Cleanliness
8.8
Comfort
8.8
Facilities
8.4
Location
9.1
Overall
8.5
Cleanliness
10.0
Comfort
6.0
Facilities
6.0
Location
4.0
Overall
8.0
Cleanliness
8.7
Comfort
8.6
Location
9.0
Services
8.4
Staff
8.7
Cleanliness
9.3
Comfort
9.3
Facilities
9.3
Location
9.3
Overall
9.3
Cleanliness
8.6
Comfort
8.0
Facilities
7.3
Location
9.3
Overall
6.0
Cleanliness
8.7
Comfort
8.8
Location
9.0
Services
8.5
Staff
8.7
Cleanliness
9.4
Comfort
8.8
Facilities
10.0
Location
9.4
Overall
8.0
Cleanliness
9.1
Comfort
9.1
Facilities
8.8
Location
9.3
Overall
9.2
Cleanliness
9.3
Comfort
9.1
Location
9.1
Services
8.8
Staff
9.2

Good 7.0
Pros: The location to downtown des moines was optimal. The rooms were clean, The staff was friendly. Breakfast was good. Garage parking connected to the hotel.
Cons: The rooms were a little cramped. The beds weren't the most comfortable I've been in. We were only there one night though so it wasn't the end of the world. Paying for parking in the garage.
Good 6.0
Cons: We needed a room with two beds, but only got a room with a king sized bed . But we got a hide a bed..
Good 7.0
Pros: Location was great. Hampton breakfast was good the one day they had it. Property was clean, comfortable, and quiet. The walking/biking trails are right there and are very well maintained
Cons: Paid a surcharge for the holiday weekend, yet weren’t warned there would be no hot breakfast on the holiday. Thermostat would only stay where we set it for two hours at a time. Actual charge has yet to go through 48 hours after checkout, but a “hold” for the full stay plus 15% went through at checkin and is still in place.
Mediocre 3.0
Pros: Balcony had nice view.
Cons: Room was falling apart. Carpet ripped coming apart in places. Rusted metal decaying on bathroom door way. Shower didn't work properly. TV channel selection sucked. Just bad all around.
Good 6.0
Pros: Location, pool, staff where all ideal. It overall a good experience.
Cons: Toilet leaked, no blankets or pillows for the kids, no towels for showering for kids.
Excellent 10.0
Pros: The only thing we found wrong was the bed bug we found on our bed. The manager was great.
Excellent 10.0
Pros: Location
Cons: No
Poor 1.0
Cons: I did not like the fact that everything in my room went missing and I wasn’t compensated for anything!!
Excellent 9.0
Pros: Cozy. Clean. Good location.
Mediocre 2.0
Pros: Location
Cons: There was no phone charger In the bedroom And all the noise and bumping next door to me and the hotel front desk did nothing about it.
Excellent 10.0
Pros: Very nice location near an extensive bike network and restaurants. Walking distance to the Capitol
Excellent 9.0
Pros: The downtown scene
Cons: My room was set at 80°F and I was told there were not other rooms available, i didnt sleep very well and wasn’t completely satisfied
Excellent 10.0
Pros: Proximity to Principal Park and restaurants. Protected parking. Staff would let me leave car in parking ramp beyond checkout to catch a Sunday AAA Cubs game at 1:08pm after seeing one sat night at 7pm. A decent free breakfast I the am too!
Cons: No
Okay 5.4
Pros: Breakfast was great
Cons: Booked a "river view" balcony room. When we arrived, we were told they were all occupied and our reservation was not honored. This is the whole reason I picked this hotel over the others.
Okay 5.0
Pros: Great location, breakfast was fantastic.
Cons: Whole reason I booked this room in comparison to other Des Moines hotels, is because this one had available "river view" rooms with balconies. When we arrived, we were told that all of those rooms were taken. Would have chosen a different hotel.
Good 6.0
Pros: Nothing special, but not bad either.
Cons: Having to pay for parking.
Excellent 10.0
Pros: Very nice staff, very nice accommodations
Excellent 10.0
Pros: Location is near the Wells Fargo Arena.
Mediocre 3.0
Pros: It was clean and nicely decorated.
Cons: The three front desk personnel that we dealt with during registration and check out were all quite rude. The only nice employee we observed was the housekeeper who said hello and wished us a good day.
Excellent 10.0
Pros: The staff was amazing! It was a very modern and exceptionally clean hotel!. They had complimentary water, candy and coffee in the lobby at all times. The business center, laundry room and fitness area were all conveniently located on 1st floor.
Cons: There was nothing that I did not like. Everything was wonderful.
Excellent 10.0
Pros: We were in DesMoine for a marathon and the location was perfect for us. Loved all the walking paths, bridges, and water.
Poor 1.0
Cons: They tried charging me $400 for smoking, when I do not smoke when I called to ask what the heck was going on the said that there was evidence of smoking in the garbage then said it should have only been 200 not 400 charge. There should have been no charg
Okay 4.0
Pros: The location
Cons: Upon checking in the front desk person scolded me about using online websites and not the hotels, I almost fell 2x's in the pool area due to the wrong typ of floor for slick conditions (same with the bathrooms). Having to pay for parking at the same hotel
Okay 5.0
Pros: Ease of the check in process
Cons: Resident Inn next door is about the same price for a suite. You get a full kitchen at Resident with pots, pans, etc (instead of a dorm fridge and microwave). Bathroom was pretty small and the tv was a lot smaller than at Resident.
Good 6.0
Pros: Location
Cons: Parking, $15/night
Excellent 10.0
Pros: I just spent the one night, but everything was nice and clean. Also the view of the river was great. I would stay here again.
Excellent 9.4
Pros: The hotel was beautiful and in a great location, my room also had a great view!
Good 7.1
Pros: New so spotless, but located close to train tracks. And the trains come through overnight. We were there in February, and our fourth-floor room was overly warm. Had to turn on A/C! Our double room was smallish, but had a great river view. Staff is best feature -- courteous, solicitous and friendly. I called later about an item we left behind. They located it and helped arrange to ship it back to us. I would stay again.
Excellent 10.0
Pros: Everything about this hotel was fantastic! New construction and facilities made for a great stay. The staff was respectful and accommodating in every possible fashion. Thrilled to have been able to stay here and be so close to downtown Des Moines for the Des Moines marathon! If I come back to downtown Des Moines for a weekend getaway this will be where I stay.
Hampton Inn & Suites Des Moines Downtown - Des Moines
Rated #9
8.3
Excellent 8.3
Based on 256 reviews
Details
Reviews
C$ 267

Cleanliness
8.3
Comfort
8.3
Facilities
8.3
Location
8.6
Overall
8.6
Overall 8.0 Excellent
Based on 127 reviews
Cleanliness
8.3
Comfort
8.3
Facilities
8.3
Location
8.6
Overall
8.6
Cleanliness
7.7
Comfort
8.0
Location
8.3
Services
7.7
Staff
8.2
Cleanliness
9.6
Comfort
8.8
Facilities
8.4
Location
9.2
Overall
8.8
Cleanliness
8.8
Comfort
8.6
Location
9.0
Services
8.2
Staff
8.6
Cleanliness
8.3
Comfort
8.5
Location
8.5
Services
7.8
Staff
8.0
Cleanliness
9.3
Comfort
9.3
Facilities
8.0
Location
9.3
Overall
8.0
Cleanliness
5.0
Comfort
5.8
Location
5.8
Services
5.0
Staff
5.0

Good 7.0
Pros: The king studio was spacious and offered many amenities. The TV was new and had enhanced features for viewing streaming subscriptions, and YouTube. This downtown location is one of the best; steps from many attractions, easy access by car from MLK.
Cons: This property has been open for several years, and some wear and tear is becoming apparent. Detailed cleaning of corners, air vents, and bathroom mildew is needed. The repair or replacement of worn fixtures is overdue.
Mediocre 3.0
Cons: Underwhelmed by cleanliness and facilities. Pool and hot tub weren’t functioning (for a very long time per staff). Would not have stayed at the hotel had the website made this information apparent.
Excellent 8.0
Cons: Long black hair in shower
Poor 1.0
Pros: It was a nice property but the site BOOKING.COM charged me an extra 25$ and wouldnt price match, and i called to speak with a human on their 1-800 number an i swear to u waited over 1 hr and 16 minutes UNTIL MY PHONE DIED. And still never spoke to a person fr. Ill never book with them again EVER!
Cons: “. “ also the light didnt work on there bathroom backlight. Horrible service
Excellent 10.0
Pros: Customer service and rooms were nice
Excellent 10.0
Pros: Everything was nice and clean, easy walks to everywhere we wanted to go and solutions for the pool.
Cons: Breakfast closed early, but it’s only temporary
Excellent 9.0
Pros: The location is everything! You are in walking distance to every where. Front desk staff, totally awesome!!
Cons: The pool was out of commission for repairs, but we were able to use the Hampton Inn Suites pool which was great really not an issue other than a slight inconvenience. Their hot tub was not heating so that was a downer
Okay 5.0
Pros: The location and the basketball court. The maintenance man was very friendly and helpful.
Cons: The pool was closed. Had to use the pool at the hotel next door. Pool was cold and not that clean. We had ants in our bathroom and kitchen.
Mediocre 3.0
Cons: The pool was closed for maintenance, wasn't told that prior to coming. Was the main reason for booking that hotel.
Poor 1.0
Pros: location was okay
Cons: bad service did not offer breakfast ( even tho they said they did) this was one of the main reasons why i choose hotel; clean towels they did not have ; clean blankets they did not have;shower had mold ; shower broke. HORRIBLE SERVICE
Good 7.0
Pros: The location is very nice and convenient.
Cons: There was alot of trash in hallways there was no store The staff wasnt very attentive to front desk but seemed very keen for checkout, calling my room 30 min prior to make sure I was getting out on time even though the hotel had less than 50% occupancy
Good 6.0
Pros: Location
Cons: I had a hard time finding staff. There were no non-beverages alcoholic bev or snacks to buy. I had to go to another hotel to buy a water
Excellent 10.0
Pros: Staff
Cons: Nipe
Excellent 10.0
Pros: I like the service I like the room service I like customer service I like all of it there's nothing I can complain about it
Excellent 10.0
Pros: Efficient staff, Front desk and housekeeping. Great pool.
Excellent 10.0
Pros: Great location, convenient parking garage. Staff was very friendly. Most important to me is cleanliness. The property was very clean as well as the rooms.
Excellent 8.0
Pros: The room had a very thoughtful and comfortable layout.
Cons: The garage lighting beamed into the room enough to affect sleep, despite the blackout curtains.
Excellent 10.0
Pros: The social hour Mon Tues Wed. The staff is friendly and welcoming.
Cons: It would be nice if they recycle the bottles and cans. Rather than put them in the trash.
Excellent 10.0
Pros: This was a great room! Had everything one would need for an overnight stay to a lengthy stay. We were in town for just one night but would be more than comfortable if we were needed to be in town for a lengthy stay. Great room!
Good 7.0
Pros: Room set up was nice. Sofa TV etc.
Cons: Getting a bit old and needs some updating. The entire pool area is in need of work.
Excellent 10.0
Pros: Location was great, secure parking, hand the rooms are really nice. Perfect setup if staying more then a couple of days.
Cons: no bar/restaurant :-(
Excellent 10.0
Pros: The hotel is beautiful, with modern furnishing. Location has perfect access to downtown and East Village.
Cons: Just remember, you need to pay $15 per day for parking.
Poor 1.0
Cons: BUG BITE IN THE NIGHT!!!!!
Okay 5.0
Pros: The room was spacious
Cons: Breakfast was bland. We missed the turn and found the parking garage first. We carried all of our belongings and pushed baby in the stroller outside to get to the front of the hotel. They need better signage before you enter the garage. It was a hassle.
Okay 5.0
Pros: Location
Cons: The kitchen was dirty and we could hear the person upstairs walking around all night. The floors are not sound-proof as you would expect from a nicer hotel. They don't keep coffee out after the breakfast ends.
Good 7.0
Pros: Area cool. Hotel nice. Brand new. Staff eh. Manager said he was gonna cre
Good 7.0
Pros: Room set up was nice with the suite.
Cons: Front desk help was not helpful or knowledgeable and also majorly screwed up my credit cards by claiming card was declined when it was not and running 2 other cards thru for for deposit. In addition, the charged us for the room that had been paid for.
Mediocre 3.0
Pros: Location- walking distance to court street and east village.
Cons: Staff not professional. Vibrations and noise of HVAC repair with no warning from front desk- thought we were having an earth quake. View of a concrete wall. Hot tub not hot. No protein besides yogurt at breakfast buffet.
Okay 4.0
Pros: LOCATION
Cons: For as new as this hotel was, it was very dirty, the shower was full of mold and there was blood stains on the pull out bed mattress.
Excellent 8.0
Cons: Parking situation
Residence Inn by Marriott Des Moines Downtown - Des Moines
Rated #10
8.0
Excellent 8.0
Based on 127 reviews
Details
Reviews
C$ 282

Cleanliness
8.5
Comfort
8.6
Facilities
5.0
Location
8.9
Overall
6.0
Overall 8.0 Excellent
Based on 109 reviews
Cleanliness
8.5
Comfort
8.6
Facilities
5.0
Location
8.9
Overall
6.0
Cleanliness
6.0
Comfort
4.0
Facilities
4.0
Location
2.0
Staff
4.0
Cleanliness
8.8
Comfort
8.6
Location
9.1
Services
8.6
Staff
8.9
Cleanliness
8.3
Comfort
9.1
Location
8.8
Services
8.3
Staff
9.0
Cleanliness
8.4
Comfort
8.4
Location
8.6
Services
8.2
Staff
8.0
Cleanliness
8.6
Comfort
8.6
Facilities
6.0
Location
9.0
Overall
6.0
Cleanliness
8.5
Comfort
8.5
Location
9.0
Services
8.3
Staff
8.8

Excellent 8.0
Pros: Shower was great
Cons: Bathroom was tiny
Excellent 10.0
Pros: This hotel was great. I will definitely stay here again. The staff is Iowa friendly. The rooms are clean. They do a great job keeping the hotel in good shape. Wonderful experience. I cannot say enough great about this property except to try it .
Cons: No
Excellent 9.0
Pros: Staff was friendly and accommodating
Excellent 9.0
Pros: Very close to the airport and has it's own shuttle. Staff was friendly and the room was clean and comfortable. We chose this hotel after checking in to another in the airport area which we found lacking in the cleanliness category. Although we didn't have time to enjoy it, this hotel has a huge covered central area with pool, restaurant, dance floor and plenty of seating. And the inside rooms almost all have balconies (shared) that overlook the interior covered pool area.
Cons: Just a bit higher in price than we were hoping but it was clean and had nice services so it was fine.
Good 7.0
Pros: Great Room and Amenities. Great location.
Cons: Half a dozen plus SCREAMING kids in swimming pool for hours made it hard to get to sleep early for our 4 am wake up (6 am flight). This is an AIRPORT hotel, and I think they should remind inconsiderate guests that they need to keep the noise level to a dull roar.
Excellent 10.0
Pros: This was like our third hotel that we finally checked into and man it was clean it was comfortable kid friendly me and my family will return when in Des Moines again
Cons: N/A
Excellent 9.0
Pros: Excellent location, great layout. I wish, I could have stayed longer to enjoy the pool... definitely satisfied.
Cons: The hotel was nice, maybe the night desk clerk could be a little friendlier. Other than that great experience.
Excellent 10.0
Pros: Whe checking in staff was more then happy to help get us checked in and answer the questions about how or the best way to get to airport..Rooms were very nice and comfortable Will stay again and suggest others to stay also
Excellent 10.0
Pros: We had a great stay. This is an absolutely beautiful hotel. I live local, so I’ve never had a reason to be inside. We stayed here in a snowstorm, because we had an early morning flight. Staff were wonderful. They had a shuttle that was very fast!!
Mediocre 2.0
Pros: Location to airport and shuttle
Cons: Smelled like sewage, room was very outdated, didn’t have any cold water in the sink, bullet hole on wall and air conditioner barely worked in hot July Iowa
Mediocre 3.0
Pros: Nothing worked couldn't even use the pool
Excellent 10.0
Pros: Room and convenience of location.
Cons: N/A
Excellent 10.0
Pros: clean, very nice, pool, hot tub. Nice sheets, bed, room.
Cons: No.
Good 7.0
Pros: The room was big, decor was nice. Everything was clean.
Cons: TV volume was just barely audible with it turned all the way up. Called the desk, they told me to unplug & replug all power cords, called again they sent a guy up with a sheet of paper with "reprograming instructions" but he could not fix it either.
Excellent 9.0
Pros: The bed was super comfortable
Cons: There was light coming in around the door
Good 7.0
Pros: Location and convenience
Cons: It is pretty dated and showed quite a bit of wear in the rooms.
Okay 5.0
Pros: Room was clean
Cons: Very slow check in process
Poor 1.0
Pros: The bed was great. Good water pressure in shower.
Cons: Elevators are very old and beat up. Rooms are not easily accessed. Long hallways with doors and steps to go through to get to room. Getting back to lobby is like taking a maze.
Mediocre 2.0
Pros: Proximity to airport.
Cons: Water stunk really bad. Absolutely no water pressure in shower. Very disappointing!!
Good 6.0
Pros: Rate, location, staff and cleanliness all great!
Cons: Location was just outside breakfast room. While convenient when I was ready for breakfast at 7:30 a.m., the noise of the 5 a.m. staff and 5:30 a.m. diners was really disappointing. An otherwise great night of sleep was cut significantly short.
Excellent 8.0
Pros: The rooms open onto a nice atrium with a pool and lots of seating.
Cons: The desk clerk made a mistake and charged my credit card for the full cost of the room. They reversed the charge but I feared I wouldn't have access to my money for a few days.
Excellent 9.0
Pros: Free upgrade - didn't even ask.
Cons: There was a small mix-up with someone else getting a key to our room and then them walking in on us. Our keys never worked after that either. But I think the lady up front was in training so that's really no big deal.
Mediocre 3.6
Pros: Strangely cool, retro atrium area.
Cons: Not worth anywhere near the money we paid. Really nothing to do in the nearby area, and the hotel is in desperate need of renovation. Staff was a bit "ho-hum" about everything. Pool was freezing cold and way too deep for younger kids - 9'0" in the deep end, going down sharply from 3'0" in the shallow end. My daughter is an intermediate swimmer and was confined to 1/3rd of the pool due to the depth. The "Video Arcade" features mostly broken games and there is no change machine. The term "Restaurant" is also a strong word.
Holiday Inn Des Moines-Airport/Conf Center - Des Moines
Rated #11
8.0
Excellent 8.0
Based on 109 reviews
Details
Reviews
C$ 195

Cleanliness
8.3
Comfort
8.2
Facilities
7.5
Food
8.5
Location
8.5
Overall 7.9 Good
Based on 895 reviews
Cleanliness
8.3
Comfort
8.2
Facilities
7.5
Food
8.5
Location
8.5
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
9.0
Overall
8.0
Cleanliness
6.0
Comfort
5.0
Facilities
6.0
Location
7.0
Overall
6.0
Cleanliness
7.9
Comfort
7.9
Location
8.4
Services
7.6
Staff
8.3
Cleanliness
9.0
Comfort
8.0
Facilities
8.0
Location
9.0
Overall
9.0
Cleanliness
7.0
Comfort
2.0
Facilities
8.0
Food
8.5
Location
9.2
Cleanliness
8.6
Comfort
8.6
Location
8.7
Services
8.3
Staff
8.7
Cleanliness
8.4
Comfort
8.2
Location
8.4
Services
8.0
Staff
8.2
Cleanliness
8.4
Comfort
8.3
Facilities
7.2
Location
8.6
Overall
7.2
Cleanliness
8.4
Comfort
8.2
Location
8.9
Services
8.1
Staff
8.6

Excellent 9.0
Pros: .
Cons: The room seemed crowed with the 3 of us in the room.
Good 6.0
Pros: Nothing
Cons: Location was not convenient to route 80 east. Hotel is tired and smells musty. Also loud facing parking lot. Windows not a tight seal. No breakfast was disappointing. I arrived to witness a family cancelling due to 'toxic' smell in room. It appeared the refund wasn't easily handled. The mother was quite livid and all the clerk said was" you have to come back tomorrow when the manager is here. The woman was catching a 5am plane and no satisfactory resolution was reached as the woman left angry.
Excellent 10.0
Pros: It's clean and the staff is friendly. I would definitely stay there again.
Cons: Breakfast was lacking. Hopefully it's better after covid is over.
Good 6.0
Pros: Location and price.
Cons: My mattress in room 324 was basically broken and very uncomfortable. Large hump in center like springs have been damaged badly.
Excellent 10.0
Pros: Bright, lovely entry. Great , helpful staff very willing to give me opportunity to inspect before completion of process
Cons: Nothing!
Excellent 9.0
Pros: Location, staff nice
Cons: Ac off when went into room, very hit. Took a while to cool.
Excellent 10.0
Pros: It was remodeled and very clean, very comfortable beds and great shower.
Cons: No
Excellent 9.0
Pros: The room met out needs and was close to restaurants the hallways were quiet and the shower was wonderful
Cons: No
Excellent 9.0
Pros: Location
Cons: No
Excellent 9.0
Pros: Staff and location
Cons: Towels pretty worn but clean and fresh.
Excellent 9.0
Pros: Cleanliness of room.
Cons: Driveway was very rough getting to parking lot.
Good 7.0
Pros: Location, clean, staff was friendly.
Cons: Walls are paper thin, can hear neighbors and lots and lots of traffic noise.
Excellent 10.0
Pros: Loved the bedspread! Room was clean and all furnishings in good repair. Staff was polite and helpful. Very close to the airport.
Cons: No
Good 6.0
Pros: Very close to airport. Room seemed clean
Cons: The walls seemed very thin. I could hear people all night.
Excellent 10.0
Pros: Breakfast
Cons: No
Good 6.0
Pros: Close to job and da8
Cons: never got breakfast
Excellent 10.0
Pros: The staff was super friendly and check in was so easy. It was a great experience.
Cons: No
Excellent 9.0
Pros: The night clerk was very helpful.
Good 7.0
Pros: Quiet
Cons: No
Mediocre 3.0
Pros: It was almost directly across the road from the Des Moines airport.
Cons: Staff was unfriendly, the hotel was dingy, the room was much smaller than expected, our bedding was dirty. Was told there would be a ¿brown bag breakfast¿ available from 5am-10am due to Covid, when we went down at 5:30 to get one there was none.
Okay 5.0
Pros: Breakfast
Cons: 💡
Mediocre 2.0
Pros: Nothing
Cons: Everything but price
Poor 1.0
Pros: The hotel was disgustingly dirty. There was blood on the shower curtain. They sent the maintenance man to my room why I was in the lobby talking to a family member without a mask. And disregarded my concerns.
Poor 1.0
Pros:  
Cons:  
Poor 1.0
Pros: The housekeeping staff, the only pleasant employees.
Cons: The initial check in older lady was rude as hell. I booked 4 days and was treated poorly for asking for the amenities to cover the 4 days. Upstairs sounded like someone was being beaten to death and thrown around.
Good 6.0
Cons: The hotel itself needs updating. The rooms were okay, but the air conditioners didn't work as they should.
Poor 1.0
Pros: I didn't like any of it
Cons: I to sucked balls
Okay 5.0
Pros: Helpful staff, clean room.
Cons: Pillows were lumpy and the mattress was uncomfortable. I keep rolling to the middle. To finally be able to sleep, I laid cross wise on the bed. The bathroom sink would not drain.
Mediocre 2.0
Pros: Staff.
Cons: the hidden cameras
Good 7.0
Pros: Helpful staff
Cons: I booked a room for two nights and the front desk guy took two security deposits from my card. One for each night.
Good 7.0
Cons: They advertised that they had a breakfast main reason I selected them as I had no car to go get anything they had nothing no breakfast for this person
Mediocre 2.0
Pros: nothing
Cons: it had a funny smell and the shower barely put any water out. Also their breakfast was a brown bag meal.
Poor 1.0
Pros: Location
Cons: I had just been released from hospital and needed a room to stay as my son was flying in to take me home to VA. I asked if my check out could be at 2 under the circumstances and was told I would be billed for another nights stay. I was willing to pay for
Poor 1.0
Pros: There was bed bug manager stated would refund in total later to state he would only refund my stay if he found more bed bugs.I am very disappointed.
Cons: There was bed bug manager stated would refund in total later to state he would only refund my stay if he found more bed bugs.I am very disappointed
Okay 5.0
Pros: Even though we were right across from the airport we didn't hear any planes.
Cons: Our refrigerator did not work. There was garbage left from other guests in the room. The staff was not very friendly.
Mediocre 2.0
Pros: Pool was open
Cons: Staff was unprofessional when approached about non working vending machines. Instead of refunding lost money the front desk threatened to make guests leave.
Mediocre 3.0
Pros: nearness to airport
Cons: Sketchy. Drug addict just side front door. Crashed up car driving around parking lot. room ok. did not feel safe outside of room
Mediocre 3.0
Pros: My room was dirty and the tub had something in it! An I found stuff all over the room I think I should get another night free!
Cons: Almost everytime we come there is a problem
Good 6.0
Pros: Wasn't hard transaction
Cons: It wasn't as clean
Good 7.0
Pros: Easy check-in and check-out.
Cons: One of the lights was burnt out in my room.
Okay 4.8
Pros: Good customer servicw
Cons: Recliner was broken. No jacuzzi tub as promised in booking. Bed was so over used it had a huge divet in it
Excellent 9.2
Poor 1.0
Pros: Conveient to get to
Cons: Housekeeping walked into our room in the morning at 8:45am without knocking and woke us up
Good 6.0
Cons: it is showing need of some TLC although there have been improvements since I last stayed here
Good 6.0
Pros: Location
Cons: Noise
Okay 5.0
Pros: I left a small bag behind. When I called to inquire about it 5 days later, the bag was found immediately and a means of getting it to me was suggested.
Okay 4.0
Pros: Proximity to airport is the only thing this hotel has going for it.
Cons: Hair dryer did not work
Okay 4.0
Pros: It was a quick walk from the airport.
Cons: I found a bedbug, I did a full look and didn't see anymore than the one on the towel, but it was a full grown guy so worried me about bringing some to my home.
Mediocre 3.0
Pros: close to airport
Cons: shuttle
Okay 5.0
Pros: The bed and pillows were extremely comfortable. I did not take advantage of the breakfast. It did smell very good.
Cons: My biggest disappointment was the shower. I expressed needing a walk-in shower. Was given a tub. Had plenty of safety bars, but with my handicap I was unable to use it. The bed was to be a king but that was no big deal. It was comfy!!
Poor 1.0
Pros: Free breakfast WiFi and parking
Cons: Everything else! Horrible hotel
Okay 5.0
Pros: The bed was very comfortable.
Cons: I am not a very tall person, but the shower head was too low even for me. It would have been nice to be able to regulate the pressure and temperature better too.
Poor 1.0
Cons: Staff was rude. Forced us to pay $10 for each room
Mediocre 2.0
Pros: Nothing
Cons: From the beginning it was terrible. Given a room, the key didn't work. Then given a different room, but it was a handicap room without the spa tub. Then given another room with a regular bathtub.
Mediocre 3.0
Pros: Leaving
Cons: Very loud,unclean,and rude front desk
Okay 5.0
Pros: Hotel was quiet.
Cons: Too far from interstate.
Okay 5.0
Pros: Location close to airport.
Cons: "old" feeling
Good 6.5
Cons: Had a whirlpool in room but no Water supply... kinda an eyesore with no purpose
Excellent 9.3
Excellent 9.7
Pros: Room was clean and accomidating.
Cons: Room was not completely stocked with the typical complimentary hygiene items, only had to ask but was inconvenient for bathing.
Excellent 10.0
Pros: It was very quiet and the staff was very pleasant. It is also convenient to the airport and has free shuttle service.
Mediocre 2.2
Pros: Besides being close to the airport and having a "free" breakfast, I really cannot say anything good about this place.
Cons: The room smelled, the pool was too cold to even swim in, and it was over priced.
Excellent 8.0
Pros: Location right across airport Offer free shuttle Great breakfast Clean bug room
Cons: Was able to hear big planes take off
Days Inn & Suites by Wyndham Des Moines Airport - Des Moines
Rated #12
7.9
Good 7.9
Based on 895 reviews
Details
Reviews
C$ 107

Cleanliness
8.0
Comfort
8.0
Facilities
4.6
Location
8.4
Overall
5.0
Overall 7.5 Good
Based on 401 reviews
Cleanliness
8.0
Comfort
8.0
Facilities
4.6
Location
8.4
Overall
5.0
Cleanliness
7.5
Comfort
7.6
Location
8.0
Services
7.1
Staff
8.0
Cleanliness
3.0
Comfort
2.0
Facilities
2.0
Location
4.0
Overall
4.0
Cleanliness
8.6
Comfort
8.4
Location
8.6
Services
7.9
Staff
8.6
Cleanliness
7.9
Comfort
8.0
Location
8.6
Services
7.4
Staff
8.1
Cleanliness
8.1
Comfort
7.9
Facilities
6.0
Location
8.6
Overall
6.0
Cleanliness
8.0
Comfort
8.0
Location
8.5
Services
7.3
Staff
8.1

Excellent 10.0
Pros: Super close to airport, great beds and pillows, very clean, friendly staff, grab and go breakfast because of covid was good.
Cons: None
Excellent 10.0
Pros: Close to Airport
Cons: No
Poor 1.0
Pros: We like that they refunding our credit card without us having to hound them. The price seemed okay when we booked it, but when we had to leave and get a new hotel room elsewhere, we paid considerably more and were happy we did in order to get a clean room.
Cons: First off, we pulled in right at 3 p.m., which was supposed to be check-in time, so that we could nap after a long day of driving. We were attending an event that evening and needed to be well rested. Unfortunately, when we arrived, on a Monday afternoon (when it shouldn't have been crowded and sure enough, the parking lot was nearly empty), we were told that they had no rooms ready, were cleaning them, and we'd have to wait. We waited roughly 30 minutes, which wasn't terrible, but meant 30 minutes less of rest prior to leaving for an early dinner. ...but then when we check into our room things go even worse. These are the issues I can remember off hand - 1) two empty toilet paper rolls, 2) hairs in the tub, 3) onion or peanut skins throughout the floor and on the window sill, 4) dirt/paper/lint/wrappers on the floor, and 5) a sticky desk. The check in employee was complaining about a new cleaning person but this was beyond anything we were willing to pay for. And when we went to find someone to give us toilet paper, the area around the cleaning supply closet reeked of pot. Oh, and although the sign in the lobby says to use the phone, it didn't work either. We tried to make it work but after making us check in late, we simply couldn't overlook all the dirtiness, ESPECIALLY during COVID. There were even signs in the lobby about not trying to check in if you were going to use the hotel to quarantine. Why bother??? There is no way that our room was sterilize. Heck, it wasn't even cleaned at a regular level. I feel bad for the owner if this is all they can find for cleaning folks, but we simply could not stay. And we're very tolerant of these things but at this price (and during a pandemic), this just wasn't going to work for us.
Mediocre 2.0
Cons: The pool was filled with kids coming in the emergency exit door. I assume they were not staying at the hotel, but local people or maybe hotel employee families. There was a group drinking and having a party in parking lot until 3 a.m. impossible to sleep.
Okay 4.0
Pros: We checked in after midnight on the night we arrived and the clerk was very nice.
Cons: The person at the counter the next morning was not friendly and border-lined on rude.
Excellent 9.0
Pros: I didn’t like the breakfast. Location was great.
Cons: Better breakfast
Excellent 9.0
Pros: Newly remodeled, very nice updates, comfortable mattress
Cons: The parking situation is critical. Driving a full size pick up trying to get up the ramp from the back parking lot is nearly impossible. Also not enough spaces.
Excellent 10.0
Pros: Friendly staff, excellent accommodations
Cons: Nope
Good 6.0
Pros: Location was nice!
Cons: The air conditioning didn't work and the toilet seat was broke, but I will say it looked like they are trying to make some updates on the place, they were in the process of putting in new carpet at least! Definitely needs alot of work in the pool area as far as cosmetic (tile around hot tub and pool).
Excellent 10.0
Pros: Great and friendly service
Cons: Nothing
Okay 4.0
Cons: The hotel didn’t have an elevator to use so we had to drag our luggage up a flight of stairs & the entire flooring was being pulled out. It was just laying there in the way. Seemed a little unprofessional. The decor is outdated but it was just a one night stay so it wasn’t that big of a deal.
Mediocre 3.0
Cons: Our room A/C took forever to cool the room down, as in all night until the early morning! I would think we¿ should receive some sort of an incentive for this as this was pretty ridiculous! The pool was a bit run down¿ needed a paint job and was smaller.
Okay 5.0
Pros: The room was acceptable.
Cons: Breakfast was practically nonexistent.
Poor 1.0
Cons: Under construction
Excellent 8.0
Pros: Proximity to airport
Excellent 10.0
Pros: I liked that they had a swimming pool and a jacuzzi.
Okay 4.0
Pros: The employees were nice.
Cons: When we walked into the room it smelled musty and like marijuana. There were cobwebs all over and we killed three spiders. Also found another spider hanging from the lamp. The carpeted floors were also very dirty. We kept stepping in sticky stuff.
Excellent 10.0
Pros: It appeared that the motel had done some remodeling. The beds were comfortable and the shower was hot. The staff were friendly. They offered a grab and go breakfast. This motel offered just what we needed,a clean and quiet place for us to rest our heads
Cons: You could tell the pool and hot tub area was dated, however it was clean. Our room only had 1 regular coffee packet, but it was easy enough to go to the lobby to grab a coffee.
Excellent 8.0
Pros: Nice Clean Staff attentive Quick check in
Cons: I was glad to see the 4 huge fluffy pillows because I needed to elevate my legs due to health condition. I stacked them up. Put my legs on them, my legs went straight flat onto the bed. They were horrible and uncomfortable. Head went straight to the bed.
Excellent 8.0
Pros: Friendly staff
Cons: Old and dated rooms
Excellent 9.0
Pros: The staff has been very courteous both times I have stayed here
Poor 1.0
Pros: Nothing my daughter found drugs in the bathroom
Cons: Yes the dirty stuff and drugs found in the bathroom
Poor 1.0
Pros: Location
Cons: I searched Date, location, star rating and specifically *PET-FRIENDLY*. I reserved, went to the hotel and pets are not allowed. So my family did not stay at the hotel and our clothes ended up getting soaked because of thunderstorms and being out on a ra
Poor 1.0
Pros: the only thing good about this hotel was the location
Cons: it smelled like mold and there was some on the shower curtain. The lady cleaned the room, but didn't bother to replace the toilet paper. there carpet was wet in the hallways. I was barely in the room and they decided to charge me $200 claiming we smoked!
Okay 5.0
Pros: Location and airport shuttles
Mediocre 3.0
Pros: It had a pool and was close to our destination.
Cons: remote did not work, staff did not offer to come fix it. room was not cleaned, found coins, makeup smudges, and medication under the bed. carpet was wet in one spot. the hot tub was extremely hot and not able to be adjusted, but no sign to let you know.
Poor 1.0
Pros: Nice electronic door locks. Would not recommend staying there.
Cons: Hotel manager was very unfriendly, yelled at me. big marathon race. Common courtsey, runners ask for a late checkout. I ask for one during checked in, I did not get an answer, ask morning clerk, she did not know. I walked in at 1:00pm, I got che
Okay 4.0
Cons: The room was very,very musty smelling. The bathroom reeked of pee. We've paid a lot less for cleaner rooms. Had to park behind the hotel, then walk around to the front, no key entry in the back. The outside sign was not turned on. NOT HAPPY WITH OUR STAY!
Good 7.0
Cons: Wish breakfast would change.. same thing every day.
Poor 1.0
Pros: Nothing
Cons: Front desk staff very unfriendly, the room was disgusting. The carpet felt like there was a thick layer of crud all over it. Made your feet/socks black. Sheets were dirty had to have them changed out. Hair and mold in shower. Only stayed about 5hrs.
Poor 1.0
Pros: Nothing
Cons: When I got to this hotel the asked how many I reserved for and made me pay the difference. When I went to go to my room I had my kids with me and they told me I could not stay there with that many. I had to est the money I paid. I would NEVER recommend
Mediocre 2.0
Cons: Worst breakfast I have ever had at a hotel, very small breakfast area, and room had what appeared to be mold in the bathroom with a leaky ceiling. Definitely wouldn't ever consider this a 2.5 star hotel
Okay 5.0
Pros: Older hotel was in a good location
Cons: No elevator
Okay 5.0
Pros: Staff are nice. The location is so convenient.
Cons: The visiting room is not so sunny
Good 7.0
Pros: The staffs were nice and efficient. The place is clean.
Cons: It was so noisy at night as it is so close to highway. I couldn't fall asleep until very late because of this. Also, there are three different wifi and two were not working in my room. The staff at the front desk didn't tell me the password of the wifi.
Poor 1.0
Pros: The young girl at the front desk was sweet.
Cons: The owner was the biggest jerk, he yelled at the girl at the front desk for asking a question. I won't support any business who treats employees that way.
Good 7.0
Pros: Clean, Pool was a great temperature. It was a great location for us to visit family and the Iowa State Fair.
Cons: Wifi did not work in the room. Breakfast the first day was ok. The cereal was stale. The second day the biscuits and gravy was awful. We ended up going to McDonalds for breakfast. Would recommend only if you didn't need wifi or breakfast.
Okay 5.0
Pros: Originally, the price was appealing.
Cons: I was not charged the correct amount, has yet to be fixed. It felt very dingy. Elevator (if there even was one) was not easily accessible.
Excellent 8.2
Pros: The staff were nice, the rooms were clean, and the breakfast was good.
Cons: A few noisy airplanes took off pretty early in the morning.
Good 6.0
Pros: They did have a good selection for breakfast.
Cons: There was dirt/stain spots on walls and hair on blanket on pull out couch.
Good 6.0
Pros: Across from airport
Cons: Nope
Good 7.0
Pros: Location was the best thing
Cons: The area for the continental breakfast was extremely small. Standing room only to eat. It was overpriced due to the Iowa State Fair.
Okay 4.0
Pros: It was a place to sleep.
Cons: First room had no air conditioning, and when I went to the desk to inquire, he asked me if I had unplugged, then replugged it in to see if it started. We had to move all our belongings to another room.
Poor 1.0
Pros: Not a damn thing.
Cons: The staff is rude and unprofessional. They are unaccommodating and distant. The level of communication was very poor due to language barriers. The small breakfast area is dirty and food is left out overnight.
Quality Inn & Suites Des Moines Airport - Des Moines
Rated #13
7.5
Good 7.5
Based on 401 reviews
Details
Reviews
C$ 118

Cleanliness
7.7
Comfort
7.9
Facilities
7.3
Location
8.3
Overall
8.0
Overall 7.5 Good
Based on 311 reviews
Cleanliness
7.7
Comfort
7.9
Facilities
7.3
Location
8.3
Overall
8.0
Cleanliness
8.0
Comfort
7.0
Facilities
8.0
Location
10.0
Overall
8.0
Cleanliness
7.7
Comfort
7.9
Location
8.4
Services
7.5
Staff
8.2
Cleanliness
7.3
Comfort
6.0
Facilities
4.6
Location
8.0
Overall
5.3
Cleanliness
7.9
Comfort
8.0
Location
8.2
Services
7.5
Staff
8.1
Cleanliness
7.7
Comfort
8.3
Facilities
10.0
Location
8.2
Overall
10.0
Cleanliness
7.8
Comfort
8.1
Facilities
8.6
Location
8.4
Overall
9.5
Cleanliness
7.4
Comfort
7.9
Location
8.6
Services
7.5
Staff
8.1

Excellent 10.0
Pros: Dog friendly with good customer service
Cons: Back side entrance door lock kept malfunctioning
Excellent 10.0
Pros: Very comfortable
Cons: Nothing
Excellent 10.0
Pros: The bed
Cons: Card Key didn’t work well
Excellent 10.0
Pros: The hosts/owners were simply delightful. Our room had updated amenities yet the entire experience was "Route 66" nostalgic. It was obvious from the first greeting that they take personal pride in operating this gem.
Mediocre 2.0
Pros: The room was spacious.
Cons: Hallways had trash on the floor. Room was sparse, not well appointed. Pull-bed has dirty sheets and items left from other guests. Toilet clogged and debris came up that was clearly from previous guests. Was not very clean and especially not clean due Covid standards.
Okay 5.0
Cons: There was alot of dust in our rooms and they looked like they hadn't been properly cleaned in a while. We prepaid before getting to the hotel, and when we checked in they again tried to charge us double the amount we originally booked for.
Excellent 8.0
Pros: WAS CLEANER AND BETTER "STAR RATING" THAN ON WEBSITE! STAFF WAS VERY FRIENDLY AND PLEASANT!
Cons: THE BREAKFAST THEY HAD OFFERED DID NOT MEET EXPECTATIONS AT ALL! VERY DISAPPOINTING, ESPECIALLY FOR FAMILIES.
Poor 1.0
Pros: Didn't eat
Cons: The smell. Swimming Pool was out of order. Housekeeping.
Excellent 10.0
Pros: Office clerk was very kind and helpful!
Good 6.0
Pros: The location was nice because of the different places we had to go throughout the city for the tournament. The entry was retro and cool. The bed was comfy.
Cons: The room was dated, super small TV, floor was tiled and not swept, room was dusty, ceiling was peeling.
Good 7.6
Excellent 8.0
Cons: Mattress was soft.
Poor 1.0
Pros: Nothing
Cons: Pictures of room shown in the app are fake Requested non smoking room but it was smoking. Smoke detector covered with plastic bag Furniture are old Bathroom is outdated Staff not professional and lied about me spending the night there
Okay 4.0
Pros: It was close to the airport.
Cons: It was pretty dirty. Specifically, there was a huge mess on the photo on the wall, a stain on the floor, the sink was cracked, and the tv didn't work. This was all in our room. The other folks we were traveling with had a non functioning heater.
Excellent 8.0
Pros: Location
Good 6.0
Pros: That when we asked for a new room they gave us one
Cons: The first room was on the first floor and the window didn’t lock and didn’t have a screen, the tv and alarm clock didn’t work either so we asked for a new room on second floor
Excellent 9.0
Pros: For being such a small hotel, it sure does impress when you walk in. The decor is beautiful from the lobby to the rooms. Beds are comfy.
Cons: the room was 60 degrees when we arrived. Seems like a huge waste of energy since i had to turn the heat on in July just to be warm enough to change my clothes.
Excellent 8.0
Pros: Location and proximity to local attractions. Plenty of parking and very quiet at night.
Cons: Breakfast buffet and location of eating area was less that desirable. The pool area seemed to be unclean from the previous weekend. The trash was overflowing and bathroom to pool was not clean. I checked in at 3:30pm.
Excellent 8.0
Pros: Near to the airport or flying out of
Cons: No, it met all our needs
Poor 1.0
Pros: Nothing.
Cons: I got tons of bed bug bites. Room 162. Horrible
Excellent 8.0
Pros: Overall very nice for the price.
Excellent 8.2
Cons: We were put in the back of motel and the door we used was covered with mud two of us slipped on it not nice at all
Excellent 8.0
Pros: The staff were amazing. Very friendly and accommodating.
Cons: It's just a run down property. There isn't much they can do to fix it. They clearly try and take care of it but it's just old. The pool is old. The furniture is old. The carpet is old. It's just old.
Okay 4.0
Cons: Large facility seemed nearly empty. Room was large, but had vinyl flooring and a super hard mattress. There was a nearly empty Pringle’s can in one waste basket, and a box from a Colgate toothpaste can in another. Juice machine not working. Run dow
Excellent 9.0
Pros: Clean rooms, very nice staff, nice swimming pool for the kids.
Cons: The breakfast needs to be improved,mainly the eggs and there was no bacon to choose from. The breakfast is a game changer for me!!! Would try one more time!
Good 6.0
Pros: Staff was nice and helpful
Cons: Hotel was newly remodeled for the lobby, but the rooms left something to be desired. Nothing special. There are better 2* hotels than this.
Okay 5.0
Pros: Close to AirPort and had shuttle service to hotel
Okay 5.4
Pros: I thought it would be a nice staycatoon and had a nice pool.
Cons: They had two groups of kids booked into the hotel. Would have been fine if they were staffed properly to handle that amount of guests. They were the absolute WORST group for that poor hotel. They left messes everywhere they went (especially the adults), disturbed other guests and their parent paid no attention to it. The hotel was so understaffed they couldn’t control the situation in the least and it made our overall stay miserable. The manager on duty did her best but even that wasn’t enough. If I she had had anytime I would have demanded a refund and gone home.
Excellent 10.0
Pros: Good place
Excellent 9.7
Pros: Great breakfast, very comfortable bed, very clean, and modern furnishings.
Cons: Shuttle driver was supposed to be on call until midnight. When I called from the airport at 11:55 he had already gone home. I had to take an Uber which was a 10 minute wait, and $10 charge for a .9 mile trip.
Excellent 9.7
Pros: The renovations to the hotel are beautiful. The rooms are big, beds are comfy, showers are great, and thankfully the front desk has free iced water with fruit infusion as well as ameinities you may need that you forgot on your travels. Free Breakfast is GREAT and the free airport shuttle is extremely nice, friendly, and fast. The free WIFI worked like a charm. Cable TV is outstanding! Loving my stay!
Cons: The front desk has a little store next to it and unfortunately they were scarce on items that someone may need. Especially if guests don’t feel well or don’t feel like walking or taking an Uber to the grocery store for milk. Who doesn’t eat cookies and milk at bedtime?!
Okay 5.7
Pros: The hotel was clean. The breakfast was okay but we were disappointed with the variety offered.
Cons: The pool and whirlpool were not labelled and we were unable to locate them. The pool area needed repairs and we could have used the whirlpool after the long drive and many hours in a classroom.
Ramada by Wyndham Des Moines Airport - Des Moines
Rated #14
7.5
Good 7.5
Based on 311 reviews
Details
Reviews
C$ 165

Cleanliness
7.9
Comfort
7.9
Facilities
6.6
Location
8.4
Overall
6.0
Overall 7.4 Good
Based on 228 reviews
Cleanliness
7.9
Comfort
7.9
Facilities
6.6
Location
8.4
Overall
6.0
Cleanliness
7.6
Comfort
7.8
Location
8.1
Services
7.4
Staff
8.2
Cleanliness
6.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
6.0
Cleanliness
7.9
Comfort
7.8
Location
8.3
Services
7.4
Staff
8.1
Cleanliness
7.3
Comfort
7.5
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
8.7
Comfort
8.4
Facilities
4.0
Location
9.1
Overall
4.0
Cleanliness
8.1
Comfort
7.9
Location
8.6
Services
7.4
Staff
8.7

Poor 1.0
Pros: Nothing
Cons: We were double booked for the suite on our wedding night. Receptionist only gave us the option to cancel or changed the date. Asked for a regular room free for the inconvenience or move those in our room somewhere else. Said she couldn’t do either and couldn’t get ahold of manager. Ended up staying elsewhere.
Okay 5.0
Pros: HyVee was close
Cons: Parking for a week was $50, quoted at $15
Excellent 8.0
Pros: Easy check-in process- good location
Cons: Awkward breakfast protocol- room layout
Excellent 8.0
Pros: The front desk staff are excellent. They are very informative, and helpful.
Cons: It's fine for a person on a budget. It's not a luxury hotel, but it does serve the purpose.
Excellent 8.0
Pros: Proximity to Wakonda
Poor 1.0
Pros: The manager was there in the morning
Cons: They gave my room away
Okay 4.0
Cons: Pricing an paying problems
Excellent 10.0
Pros: The view
Cons: No fridge or micowave
Excellent 8.0
Pros: These hotels always meet or exceed our expectations, this particular one did not disappoint!
Cons: The breakfast was a letdown, understandable that it¿s during a pandemic but the sack breakfast consisted of a bottle of water a squished muffin, and a granola bar.
Okay 5.0
Pros: Close to the airpot
Cons: The room was not what I was expecting. One the website it showed a lounge chair or loveseat, a walk in shower. This room had neither I was disappointed.
Excellent 8.0
Pros: It was clean and comfortable and the night receptionist was very considerate and friendly.
Mediocre 2.0
Pros: Cleanliness.
Cons: Uninformed staff. Not deposit.
Okay 5.0
Cons: The blonde headed woman that worked at the desk the evening of 12. 10. 2020 was rude when we checked out. When I gave her my receipt showing my $200.00 deposit, she (I felt like) put me off. Then when i asked her 2 come check the room she acted upset with
Poor 1.0
Pros: Hotel staff was very friendly.
Cons: Hotel sent can pickup at airport, took over an hour. Hotel employee at the front desk said he was refunding our money due to bugs in the first, switched to 2nd room and bugs there too. Ended up going to another hotel.
Mediocre 3.0
Cons: No curtains. Dirty furniture and carpet.
Poor 1.0
Pros: location
Cons: the bad and disgusting smell in the room that makes a headache (I could not breathe) the room was not clean especially the carpet was very dirty
Excellent 8.0
Pros: room were nice
Cons: breakfast
AmericInn by Wyndham Des Moines Airport - Des Moines
Rated #15
7.4
Good 7.4
Based on 228 reviews
Details
Reviews
C$ 102

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