Bedroom was irritating. Numerous lightbulbs flickered. There was a sewer smell in the room when we arrived. There was air leakage at our window which caused cold draughts all night and meant we heard everything going on in the service yard below which disturbed my sleep. The heating/ air system was poor and the room was either too stiff or cold and I had to keep getting up to change the controls. Hotel was very quiet too, why they gave us this room was strange or thoughtless.
Excellent
Dec. 2017
9.7
Perfect spot to explore from
The hotel was beautiful as was my room. I was there on business and didn’t have a lot of time to explore Edinburgh, but the great location made kit easy to see a lot with the time I had available. Would consider staying again for personal travel as well.
Excellent
Jun. 2014
9.6
Excellent hotel & facilities. Modern, spacious interior. Complementary wifi, pool, + gym. Very helpful staff. Spa and breakfast are typically not included, but upgrade is possible for 90 GBP per day for 2 people. This includes access to the club lounge, the spa, unlimited drinks and snacks from 5:30-7:30pm, and breakfast in the lounge in the morning. If you wanted a greater selection for the breakfast, you could pay 5 GBP more per person for the breakfast at the One Square restaurant downstairs which includes a quite large selection of hot options and a large continental breakfast. All in all, the food and drinks were amazing. The spa was great - there is a heated hydropool and then multiple types of rooms around it: hammam, rock sauna, aromatherapy room, biosauna, etc.
The location is a little further from the city center than I initially anticipated, but it wasn't a huge problem. It was about a 15-20 minute walk to the Edinburgh Castle and 20-30 if walking at a brisk pace to George St, Princes St, etc. where all the shops are. There isn't much to do around the hotel itself, particularly at night - it seems like a business neighborhood + convention center next door.
Good
Dec. 2010
8.0
An amazing hotel, all staff extremely frendly and professional
Good
Nov. 2010
7.0
Our room was totally amazing and thoroughly enjoyed the view too.
I found the website mislead me to believe the spa included the Infinity pool/spa, only to find out this was an extra £30 p/p on top, which I found totally disappointing!
Good
Nov. 2010
7.7
The room was excellent. The staff were vert welcoming. Although we arrived at 12pm and our checkin wasnt till 3pm they still allowed us into our room.
We enjoyed everything about it.
Good
Nov. 2010
8.0
The quality of the facilities & the standard of the presentation together with friendly staff. First class food and service in relaxed well-appointed surroundings.
Good
Nov. 2010
7.3
Great central hotel with fabulous luxury rooms and bathrooms
Charges for movies/music very expensive
Okay
Jan. 2008
5.2
the bed was comfortable,and easy access to city centre
the bedroom was not what we expected,the decor needed maintained again in the bathroom,and the food was not to standard as we ordered and the food was served raw
Good
Nov. 2007
8.0
peace and quiet
Okay
Jun. 2007
5.6
As a guest being asked to pay extra for the basic spa facilities
Good
May 2007
6.4
Very pleasant, efficient staff. A sense of 'grandness'!
Breakfast seemed a little on the expensive side.
Okay
Feb. 2007
5.6
friendliness and helpfulness of staff spa facilities
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About
Overview
Edinburgh’s UNESCO World Heritage city centre is best explored on foot and the Sheraton Grand is ideally located to discover its outstanding history and architectural beauty. Wake up fully rested in our dreamily comfortable Sheraton Signature Sleep Experience™ beds and enjoy inspiring views of Edinburgh Castle from our Castle View Rooms & Suites.Spend your day exploring the closes off the Royal Mile or browsing the shops on George Street before escaping to Scotland's most renowned urban thermal spa experience, One Spa. Unwind in our iconic rooftop Hydropool to start your journey to wellbeing and rejuvenation. Find inner calm in our Thermal Suite, an unrivalled range of uplifting water, salt and heat experiences designed to help you rebalance and refresh your body and mind. Indulge in a soothing Spa Treatment and put your relaxation above everything else at Edinburgh’s ultimate spa experience. Stay in a Club Room for complimentary spa access and evening drinks and canapés in our Club Lounge.
Hand sanitizer in guest accommodation and key areas
Screens or physical barriers placed between staff and guests in appropriate areas
Use of cleaning chemicals that are effective against coronavirus
24-hour security
Guest accommodation is disinfected between stays
Guests can opt-out of accommodation cleaning service
Picnic area
Staff follow all safety protocols as directed by local authorities
Spa
Express check out
Coffee shop
Safe
Free Internet
Pets not allowed
Parking (surcharge)
Wedding services
Cribs available
Babysitting or child care
Steam room
FAQs when booking at Sheraton Grand Hotel & Spa, Edinburgh
What sort of activities does the Sheraton Grand Hotel & Spa, Edinburgh have on offer?
If you’re looking for something a little different to do, you should sign up for the Ginnasium experience which takes guests on a customized gin tasting journey. It takes place at One Square Bar, the bar of the Sheraton Grand Hotel & Spa, Edinburgh, which also distills their own gin. An expert will first show you the process and will explain about the botanicals that are involved. Following the tasting session, you will be able to bottle your own miniature bottle of gin straight from the barrel, choosing from 4 different One Square Gins, to take home with you. This experience costs £35 (about $45) per person.
What are my options for breakfast when staying at the Sheraton Grand Hotel & Spa, Edinburgh?
Guests staying at the Sheraton Grand Hotel & Spa, Edinburgh can choose from 3 different breakfast options. Breakfast is served from 7:00 am until 10:30 am every day and until 11:00 am on Sundays at the One Square Brasserie. You can choose between a Buffet Breakfast for a fee of £22 (about $28) per person, or Continental Breakfast which is available for £18 (about $23) per person. Alternatively, if you would like to have breakfast in your room, you can order items from the 24h in-room dining menu.
How do I get from Edinburgh Turnhouse Airport to the Sheraton Grand Hotel & Spa, Edinburgh?
If you are looking at catching public transport to your accommodation, get on board the Airlink 100 bus line from outside the airport terminal, heading in the direction of the City Centre, and get off 9 stops later at the Shandwick Place bus stop. The Sheraton Grand Hotel & Spa, Edinburgh will then be about 5m walk about, and the full trip will take around 35m. A taxi ride will take about 25m and will cost around £25 (about $32), and if you are looking at renting a car, you can park at the hotel for a rate of £15 (about $19) per day.
What are the services on offer if I want to organize a business event at the Sheraton Grand Hotel & Spa, Edinburgh?
The Sheraton Grand Hotel & Spa, Edinburgh has 14 different rooms that can be used to organize meetings or events, with the largest room fitting up to 500 guests in theater or banquet settings. The hotel offers a range of services for larger events and you will be able to work with a photographer, a decorator, an electrician and more. Audio-visual equipment is also available, as is catering and a business center where you can get any last-minute copying and printing done.
What sort of fitness activities does the Sheraton Grand Hotel & Spa, Edinburgh have on offer?
The spa at the Sheraton Grand Hotel & Spa, Edinburgh offers a range of fitness classes that guests of the hotel can join. You will be able to choose from cycling, boxing, HIIT and Core Strength classes, and for water-based activities you can join the Aqua Gym sessions at the swimming pool.
(Prices checked 07/06/19).
Where is Sheraton Grand Hotel & Spa, Edinburgh located?
Sheraton Grand Hotel & Spa, Edinburgh is located at 1 Festival Square in New Town, 0.9 km from the centre of Edinburgh. Edinburgh Castle is the closest landmark to Sheraton Grand Hotel & Spa, Edinburgh.
When is check-in time and check-out time at Sheraton Grand Hotel & Spa, Edinburgh?
Check-in time is 3:00 PM and check-out time is 12:00 PM at Sheraton Grand Hotel & Spa, Edinburgh.
Does Sheraton Grand Hotel & Spa, Edinburgh offer free Wi-Fi?
Yes, Sheraton Grand Hotel & Spa, Edinburgh offers free Wi-Fi.
Does Sheraton Grand Hotel & Spa, Edinburgh offer free parking?
No, Sheraton Grand Hotel & Spa, Edinburgh does not offer free parking.
Does Sheraton Grand Hotel & Spa, Edinburgh offer free airport shuttle service?
No, Sheraton Grand Hotel & Spa, Edinburgh does not offer free airport shuttle service.
How far is Sheraton Grand Hotel & Spa, Edinburgh from the airport?
Sheraton Grand Hotel & Spa, Edinburgh is 10.3 km from Edinburgh Turnhouse. Sheraton Grand Hotel & Spa, Edinburgh is 57.3 km from Dundee.
Can you bring pets to Sheraton Grand Hotel & Spa, Edinburgh?
No, pets are not allowed at Sheraton Grand Hotel & Spa, Edinburgh.
Does Sheraton Grand Hotel & Spa, Edinburgh have a pool?
Yes, Sheraton Grand Hotel & Spa, Edinburgh has a pool on-site.
Edinburgh’s UNESCO World Heritage city centre is best explored on foot and the Sheraton Grand is ideally located to discover its outstanding history and architectural beauty. Wake up fully rested in our dreamily comfortable Sheraton Signature Sleep Experience™ beds and enjoy inspiring views of Edinburgh Castle from our Castle View Rooms & Suites.Spend your day exploring the closes off the Royal Mile or browsing the shops on George Street before escaping to Scotland's most renowned urban thermal spa experience, One Spa.
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Reviews about Sheraton Grand Hotel & Spa, Edinburgh
