Knights Inn Detroit Area/Farmington Hills

“Location”

“Hot tub”

“Everything was awesome. The Room was clean and tidy. I will definatly book with them again”

“The rooms are growing mold on the ceilings, the bathroom walls, the floors smell's and are damp growing mold. I had to request a shower curtain after two days of having my room switched because of mold in one room, then because of mold all over the curtain. The rooms have a smell. There was trash, cigarettes, behind the bed and a persons shirt. The owner, she told me nobody in the hotel industry moves the beds to clean. That's not good customer service. Unfortunately after 2 days of stay my room was moved because of mold I was moved from one molded room to the next. The General Manager Dahla is extremely nice. She tries very hard to fix and apologies for stuff but her hands are tied with the owner. The night GSR told me upon them having to switch my mattress out because it was completely busted down one side I was sleeping on the box springs and foam which house keeping neglected to have changed out upon making up the bed after the last guest. They never brought linen for the bed from that morning. The night GSR told me upon returning to the motel that's not her problem or job to get me linen and that ill have to just sleep on the mattress until the next day when housekeeping returns to get me linen. Really!!! Where and how is this in the hospitality business is any of this acceptable. If you stay here try to check i'm during the day when Dahla is working she will make your stay better just by how she tries to be friendly even inspite of all the problems they have with place.”