Hotels near Fayetteville Northwest Arkansas airport

Pros: All staff very friendly and helpful. Enjoyed the indoor pool.

Cons: Had an issue with toilet and living room TV not working

Pros: Staff very friendly, great care with cleanliness, delicious cookies!

Cons: Breakfast was a bit pricey. For a breakfast you would normally have included in your room rate.

Pros: The room was clean, and quiet and very comfortable. The breakfast was great,band had a large selection of items.

Cons: I liked everything!

Pros: did not have a meal. size of room

Cons: noisy hvac

Pros: The breakfast was good, we ate late so much of the food was getting rubbery but understandable.

Cons: There was one person at the front desk that had a dirty shirt and BO. Second time I saw him his shirt was clean but still BO.

Pros: Clean, organized, spotless, kind front desk no matter what time of day

Pros: They were able to accommodate all 6 of us in one room and the price was very reasonable.

Pros: Clean, comfy bed, nice staff!

Pros: My grandkids loved the swimming pool.

Cons: The cost of refreshments from the 1st floor lobby.

Pros: Clean room. Friendly staff. Easy to locate.

Cons: Nope. Would stay there again.

Pros: Location

Cons: Not as clean as expected

Pros: Loved the room the space and how big the room was how clean it was.

Cons: The only down side the sound of the air conditioning unit

Pros: The room was large, clean and I loved how the bathroom had two entrances from the living room and the bedroom.

Pros: We were on the executive level and ejoyed the lounge, especially the coffee machine.

Cons: N/A

Pros: Friendly staff, good public spaces, great coffee.

Cons: Too much furniture for two people to move around, undependable hot water. Location isn't horribly inconvenient but nothing is walkable and it,s ugly.

Pros: Comfortable

Cons: Charged for breakfast

Pros: Hotel was very modern. The staff was extremely nice they went above and beyond, and the price was very reasonable

Pros: Location, room

Cons: Breakfast

Pros: Comfortable, had laundry, great breakfast and most of all pet friendly!

Pros: Breakfast was delightful. Plenty of fresh food.

Pros: It was welcomed when we wanted to take advantage of it.

Cons: Would have like a better variety fo breakfast.

Pros: I like the fact that they were one of the only facilities that had a operating hot tub (my body is thankful)

Cons: Our lock in the bathroom didn’t work but it’s not like my people don’t barge into the bathroom at home anyway. 😏

Pros: The breakfast was above expectations, eggs sausage bacon toast potatoes vegetables milk etc., and the location was decent

Cons: Might be overdue for shampooing the carpet, I spilled a cup of water and wiped it up quickly but the white towel was not happy lol. Overall, I would stay there again no problem. It’s just unfortunate they have an indoor pool, and the amount of chlorine in the air will burn your eyes. But it’s a safety thing I understand.

Pros: Location was great and breakfast was very good.

Cons: Nothing

Pros: Great Staff!

Cons: No.

Pros: Convenient

Cons: I forgot my shower items upon leaving t

Pros: Spacious comfortable nicely decorated rooms

Cons: Had to move rooms because of excessive (3) dogs parking uncontrollably. When the staff moved me to another wing that room’s fridge was set to freezing temperatures and froze all my groceries. The alarm clock went off and woke me too early.

Pros: Nothing

Cons: When we booked the room they didn't say the pool was closed and no breakfast and that was the hole reason why we went with this one and the room we got the ac didn't work it was a total wast of my money and they didn't even try to comp another room for us

Pros: I liked the hot breakfast during covid and the lady that served it that is literally The only positive about this hotel!!!

Cons: STAFF IS UNPROFESSIONAL.MOVED INTO 3 different ROOMS BECAUSE THE 1st 2 WERE FILTHY AND I SETTLED ON CLEAN FOR THE 3rd.MANAGER ACTED AGGRAVATED I HAD TO MOVE BC OF THEIR DIRTINESS.KIDS can't get OUT OF ROOMS AFTER 10.Talked to kids about adult issues wo me

Pros: The lady that served breakfast

Cons: Staff unprofessional, filthy rooms, dog parking, spoke to my kids about adult issues without me being there, would not let us swim past check out time, will not let kids out of rooms after 10 even older ones, reeks of smoke, manager is a pervert.

Pros: Everything

Cons: No pool it was under construction and no breakfast

Pros: Very nice new room.

Cons: Fitness center was rather limited.

Pros: The location

Pros: The Indian food next door

Cons: Dark, vacuous, empty facilities. An unairconditioned downstairs bathroom by the pool. Closed bar and restaraunt.

Pros: The employee at the front was very kind and always helpful.

Cons: There was no continental breakfast and the hote could have been cleaner.

Pros: The bed was very comfortable

Pros: It felt nice, open and comfortable. The front desk staff was friendly.

Cons: They don’t clean room daily or give you enough towels.

Pros: Standard hotel room layout. Beds were comfortable. Small refrigerator but no microwave oven. Friendly and helpful staff.

Cons: No breakfast provided. Indoor pool was not heated.

Pros: The rooms were clean, and the staff were very nice!

Cons: The pool was dirty and not heated. The bar was closed. Two of the reasons we picked the location were not even available.

Pros: The people were so warm and welcoming.

Cons: There is nothing bad I can say about this place

Pros: Nice staff! Hotel was clean and near a lot of restaurants and stores. Nice pool.

Pros: Spacious room

Cons: Very difficult to get in and out of parking lot. No breakfast even tho website still advertised.

Pros: The quite atmosphere and cleanliness

Cons: The pool deck needs more grip. When I was climbing out the pool, I almost slipped and almost twisted my ankle due to the slippery deck. I would like the deck to have a warning sign about the floor or have the pool deck renovated to prevent future issues.

Pros: Everyone was very nice, place was clean and stocked

Cons: Restaurant was closed.

Pros: Staff was very friendly. Super clean and comfortable. Was greeted by every staff we passed by. Pool was amazing. Close to several restaurants. My favorite hotel by far in NWA!

Pros: The lobby was very impressive and the staff was very friendly from the moment we walked in. We were also surprised with an upgrade to a suite which was super nice! Thanks Maria :)

Pros: The staff and the surprise they did for are 9th anniversary and the lobby

Cons: Swimming Pool not heated. it was what the sign said freezing lol

Pros: It’s quiet, cozy and all the staff are super friendly. The location is perfect.

Cons: The shower was not properly cleaned from previous person who had the room. There was hair strains still in the shower when we got ready to use it. Other than that the rest of the room was clean.

Cons: The pool was closed due to covid.

Pros: Hard to puck, the staff were super nice, the bed was very comfortable, and the hotel very nice!

Cons: Nope. Not one thing

Pros: It was a nice hotel. I feel like it was a good deal. It was clean. The bed was comfortable.

Cons: Unfortunately there were things that were not available because of the Wuhan virus.

Pros: Very clean

Cons: No

Pros: Made my stay comfortable

Cons: No, everything went fantastic!

Pros: There were stains on our bed covering and staff immediately came up and replaced.

Cons: Hate that the pool and bar was closed.

Pros: The front desk women were nice.

Cons: The pool heater was not working and it was listed as having a pool. That was the whole reason to book there. We had nothing to do but watch tv and wait for my kids bedtime. The room was really weird and had no window to the outside world. #323 avoid it.

Pros: Staff was excellent!

Cons: Very dirty, we were very disappointed with the cleanliness of the hotel. There was dried ketchup on the entry floor, the beds weren't made, there was some yellow crusty substance on the lamp shade, I don't even want to know what that was.

Pros: Location

Cons: Covid 19 made stay a little less pleasant. No pool time, no breakfast, no coffee.

Pros: Bed was super comfortable

Cons: Would not have changed a thing

Pros: The location was ideal

Cons: There was something going on that was unacceptable in my view and I alerted the authorities. I felt a little bit at risk

Pros: Spacious room. Comfortable bed. Quiet weekend getaway.

Pros: Room was quiet and comfortable.

Cons: The indoor pool was freezing cold to the point even kids did not want to get in it. There was no water in work out room even though dispenser was there.

Cons: Hallways seedy

Pros: Very clean and nice location

Cons: The room a/c didn't cool off below 72.

Pros: That it was clean

Cons: Yes no free breakfast or hot tub

Pros: Very convenient.

Cons: Beds not very comfortable. Pillows horrible. Lobby nice but rest needs updating. Not worth money.

Pros: Price, staff

Cons: Lobby was like a cavern, very cold.

Pros: They had a good manager who is the only reason that I gave the staff a five above. This manager comped our breakfast after hearing how we were treated by her staff the evening before. She also immediately moved us a room like the one we reserved.

Cons: I found the staff upon check-in rude. They gave us the wrong room. (king bed instead of two queens) When I called to let them know there had been a mistake, they said they were full and offered a roll-away bed. They were extremely rude and unfriendly.

Cons: Room air conditioning failed overnight. Woke up sweating.

Pros: Nice size room

Cons: hot tub not hot and pool only 4.5 foot deep And got sick from eating at the hotel restaurant

Pros: Location

Cons: Dirty carpet everywhere.

Pros: I liked that the bed was softer than the last two other hotels I stayed at. The swimming pool was nice, too. The staff was friendly and helpful.

Cons: I was expecting the bedding to be changed each day but it wasn't, nor was the bed properly made. The main building was colder than was comfortable for me as I did spend some time in the lobby.

Pros: Hotel was new and very clean. The lobby was very spacious.

Cons: Food was average, ordered the salad and the dressing tasted like it came from a food service packet.

Pros: Location

Cons: Indoor pool and sauna was cold. No towels available at pool. No breakfast.

Cons: It was noisy, couldn't sleep. Cable went out at about 9pm. Couldn't contact front desk by the room phone, it was out. Tried calling from our cell phone and still no answer. At 1 am had to get dressed and go to front desk for help on quieting the neighbors

Pros: Bed and pillows were super soft.

Cons: There was used a huge wad of toilet paper in toilet with the lid down. The air conditioner was VERY VERY LOUD!

Pros: Thebstaff was really nice

Cons: They were having problems with the AC pump our room was hot hot hot so we called about 11pm to the desk and moved us to another room. That room also had no AC called the desk said it was a wide spread problem. We got free breakfast but roasted all night

Pros: Clean room.

Pros: Staff was friendly, room was large and nice.

Cons: Bed was a bit stiff for me.

Cons: Lack of restaurant, WiFi did work in 2 nd room, remote control to the tv didn¿t work on 1 of the TVs, 1st room door wouldn¿t lock going into the room and door to bed room wouldn¿t close

Pros: Everything

Pros: Location was great! Loved the view!

Cons: Staff had issues checking me in. No breakfast available unless you paid for one to be brought to your room. My carpet was dirty in a couple areas.

Pros: Very clean and very friendly staff!!

Cons: Yes , when it was time to leave!!¿¿

Pros: Our room was clean, the beds were comfy, air conditioning worked great...we had a great experience and would definitely stay here again.

Cons: The indoor pool was tiny but I don't think kids really care.

Pros: Location was good.

Cons: No continental breakfast and the restaurant and bar was closed.

Pros: Location was perfect.

Cons: No

Pros: Rooms were exceptional

Pros: A great brand.

Cons: I would like to have breakfast included in the stay.

Pros: The location is nice and easy to get to. Right by the highway and plenty of shops and dinning. My family has stayed at IHG hotels and have been owners at the timeshares for many years. I usually enjoy my stays so this was very out of the norm.

Cons: The pull out couch was filthy dirty and torn up. It was all wire with no cushion support. When booking I had chosen the two queen room and instead was told all they had available was a king and pull out room.

Pros: Friendly staff, hotel located near the Greenway bicycle trail, allowed me to bring my clean bicycle to my room overnight for safety. Will stay there again.

Pros: The staff was really nice and helpful.

Pros: Location.

Cons: The pictures they advertise are deceiving. Furniture in the room was very dirty and stained. Lights didn’t work in the bathroom. No breakfast and the restaurant in the hotel had been closed down. The pool and hot tub were filthy. Water in the hot tub didn’t look safe(brown). Terrible value for the money.

Pros: Great overall

Cons: No

Pros: Traffic was very high

Pros: Location

Cons: I felt that the woman at the front desk was so overworked and she had no help. I felt bad for her.

Pros: Very clean, friendly staff, convenient location.

Pros: The hotel was fine. Good location to the event I was going to. The staff was friendly and courteous and the rooms were clean.

Cons: The only disappointment I had was the restaurant was closed due to COVID-19.

Pros: This hotel is extremely clean and the beds were so comfortable! The staff were so nice.I would stay here again.

Cons: No

Pros: I loved the view I had from my room.

Cons: The way the room was described was a little bit misleading. It was still very nice though. I wanted a pull out sofa-bed for my girls to sleep on. It was just a regular sofa.

Cons: TV didn’t work was told it World be 40 min before anybody could look at it. Nobody showed up all night because the maintenance man was also the shuttle driver. Called room service and was told to call back in 20 minuets so someone could take an order.

Pros: Desk personnel

Cons: Beds were terrible

Pros: location was good; room was very large - lots of empty space though. It was odd shaped.

Cons: Called ahead and requested two beds and was told I had two beds. Room only had one. Called the front desk and asked for another and they didn't have any. I get that but didn't need to hear who else was staying in the hotel. Abrupt clerk

Pros: I like the price by booking online... But, the hotels don't give points.

Cons: No hotel points if you book online. Boo!!

Pros: Clean and comfortable. Paid around $70 for a Sunday night stay in a double queen.

Cons: Was a little farther away from downtown Bentonville than I expected.

Pros: Room,hot tub

Cons: Swimming pool was ice cold.

Pros: Everything else

Cons: There were roaches

Pros: The breakfast didn't look like much at first but it turned out to be quite good with a nice variety of things. We reserved a room with two beds but when we got there they didn't have any so they automatically upgraded us to two rooms at no charge so we could still have the two separate beds. Was very happy with that.

Cons: The only thing is that there is absolutely nothing around that is walking distance. Not even a small convenience store. They sell some things at a very reasonable price on site, but without a rental car you are basically stuck here without much to do or eat.

Pros: Front desk staff is always friendly and have a concierge area.

Cons: Bathroom had cleaning issues and flooring was in need of repairs in one room, door knob hanging off door in another room. Pool bathroom has been under remodeling for months now.

Pros: Good

Pros: The location was remote with a very peaceful setting. Staff was exceptional!

Cons: Restaurants a little closer.

Pros: breakfast was ok, room was not the cleanest,bed was good. water was leaking from cealing from room above and the cealing was starting to come apart.

Cons: No room in bathroom to put toiletarys, and was not a true handicap tub.

Cons: The indoor pool wasn't very clean.

Pros: Didn't have carpet in the rooms which I find to be cleaner. It was quiet. Free hot breakfast was good.

Cons: The pool and hot tub were closed. This wasn't indicated anywhere before we booked the hotel and it was one of the main reasons we chose that hotel over some others.

Pros: Appreciated the hard working gentleman that seemed to pretty much do everything there. Quiet, decent breakfast.

Cons: Awful shower and did not get room cleaned second night was only given two towels for two people, had to use hand towels for hair!

Pros: The woman at the counter was extremely helpful and kind. The maintenance man spent more time smoking and walking around the building than being of assistance to anyone. I even saw the counter lady have to go look for him and found him smoking.

Pros: I like the fact it is away from all the traffic but it¿s still just a short drive Bentonville/Rogers. It¿s a very quiet place!!

Cons: No

Pros: Nothing.

Cons: They let me paid for Breakfast and give me an ADA room

Pros: Staff was very friendly and helpful. Room was clean and quiet.

Cons: Hot tub was being worked on and jets were not working. Minor inconvenience.

Pros: Great Breakfast, Room was very nice and staff was great.

Cons: Hotel is near Northwest Ar airport which was not a great location for my needs. That said I highly recommend it.

Pros: It was really clean and right next to the airport. I also really appreciated that the floor throughout the room was plank vinyl - none of that gross hotel carpet anywhere!

Cons: No.

Pros: The hot breakfast

Cons: It did have ants

Pros: Large room. Comfortable bed. Amazing breakfast!

Cons: It was a little far from everything but nice because it was quite.

Pros: Very nice rooms

Pros: Customer service

Pros: The breakfast was good.

Cons: People in room next to us were very loud. Ice bucket was in the bathroom so not very clean in my books. Yuck!

Pros: Close to airport

Cons: Dirty linens, dirty room, breakfast foods not up to temperature

Pros: The staff was great!

Cons: We got a room with double queen beds; one bed was off center like a seesaw; I didn't realize it until late. So my son slept on the good bed and I slept on the seesaw (bed). The pool was open, but so cold we couldn't swim in it.

Cons: Very outdated and the room wasn’t the cleanest. Definitely overpriced for what you get. The location is only beneficial if you are heading to the airport the next morning.

Pros: It’s location was great for me because I have family and friends near it and I didn’t have to fight a lot of traffic there. Room was very clean and staff were great.

Cons: It could stand some updating in things like floor covering, etc. Plus it needs a better breakfast.

Pros: Location. Rural. Watching planes from the airport.

Cons: It was so loud at night. Paper thin walls. Crickets in the room somewhere. I couldn’t find them.

Pros: The price. Pool area was clean.

Cons: The bathroom didn’t have ventilation so the whole room would feel damp. The floor was buckling up in many places and didn’t feel clean. The air stopped working and the grate on the unit was dirty and moldy.

Pros: The cleaning Angels

Cons: Dawn.

Pros: Works well for location & price.

Cons: When we got there our room was hot & no towels. But they brought towels shortly & air conditioner worked well so was cooled down fairly quickly

Pros: Check on lady super grumpy

Pros: Like breakfast being offered extra early and the airport shuttle.

Pros: The staff was great and helpful. The location was centrally located to everything and safe. The whole establishment looked clean. I'd stay again.

Cons: We didn't eat breakfast. It didn't look very good and you wanted $8 pp for it. There were rude guests allowing their children to run up and down the hall screaming..a whole group of people...at 10pm. I understand this was not the hotels fault though...just completely rude guests.

Pros: Very nice property

Cons: N/a

Pros: when I booked it said there was breakfast and a restaurant. When we arrived we were told the restarunt was closed and there was not a breakfast!!! I wouldnt have stayed there if I knew that beforehand.

Pros: Nice staff

Cons: Construction - in and out

Pros: The Staff & the fact that they had a wonderful breakfast very close by.

Cons: They are still “in the process” of recovering from COVID & being extra careful plus the Lounge was not open.

Pros: Overall meet our needs Will stay there again Next time I’m in the area

Cons: N/a

Pros: Friendly and helpful staff. Aurora was nice enough to walk me through the WiFi connection on my iPhone 😁 The room was nice and clean!!

Cons: I’m sure at one time the property lived up to the Hilton Gardens name, but the “gardens” are now overgrown with weeds and the grass needs a lot of help. This didn’t affect my stay but I hope Hilton will spend the time and money to correct this before my next visit.

Pros: Staff was courteous and quick

Cons: N/A

Pros: Location

Cons: Counter in first room was dirty. Moved to another room which was not much better. Barn door on bathroom was very difficult to open, tv was not working and counter top still appeared dirty.

Pros: Very clean, modern and excellent staff.

Cons: Fire alarm went off and we had to step outside for a bit. I heard it was a faulty sprinkler, but at least they know the alarms work well!!

Pros: King suite was spacious with large working desk area.

Cons: All good, great property.

Pros: The fireplace in the lobby is beautiful.

Cons: This was the first hotel room I have ever stayed in that did not have a Bible in the room. That being said, the room was clean and the beds were comfortable. There wasn't a fan or heater option in the bathroom, so it was cold and the condensation after the shower made the floor very slippery. The fridge was nice but tiny.

Pros: Location, cleanliness, easy to social distance my family

Cons: They left water bottles on the counter as if it was complimentary, but in the fine print on the placard it said $2 for all other guests. That made me question whether the coffee and other complimentary were free or hidden charges.

Pros: It is new. It is designed for the needs of a fast moving quest.

Cons: The newness also sped up the finish, and missed a couple of details. The shower handle wasn't completely attached to the water tube and sprayed all over the bathroom. the iron was bashed or abused and caused worry towards its safety.

Pros: Location

Cons: Cleanliness- the shower was NOT clean.

Pros: Clean, well maintained, comfortable rooms, good breakfast. friendly staff

Cons: No

Pros: Very clean facility. Weekend rates reasonable but, suspect they are high during the week due to proximity of Walmart headquarters.

Cons: Nothing.

Pros: Easy to find, comfortable bed, Very clean and quite.

Cons: Breakfast was not very good and not included with the room.

Pros: Bed was super comfy. Room was sound proof, very peaceful and quiet, which is a plus! Price was affordable.

Cons: Room service was only from 5-10pm,not all day. I would have loved breakfast in bed.

Pros: The people---very friendly folks and very helpful.

Cons: No.

Pros: The staff was very friendly at check-in. Our room was nice and clean and the beds were comfortable. A great place to stay!

Pros: ?

Cons: The sheets or blanket cover smelled like old bleach water during the night. There was also a sweet smell of old popcorn, might be from some cleaning fluids.

Pros: Room was so clean, comfortable and beautiful. Loved my stay. Breakfast was grab and go but had delicious options.

Cons: Mold coming out of the air conditioning. No hot breakfast as advertised. Switched us to another room to take shower in the morning but mold was also coming out of the air conditioner.

Pros: The bed and pillows were like sleeping on a cloud! Definitely rested well.

Cons: Not really. Everything went well.

Cons: Air conditioner was a little funky, but it worked. No full breakfast, and they ran out of milk (so I put yogurt on my cereal). They were very apologetic.

Pros: Location convenient to baseball field

Cons: Requested double beds when booked and didn’t get. When questioned they blamed booking and said they didn’t have any double rooms available

Cons: Had ants on counter

Pros: Everything about property was superb.

Pros: Location and bed comfort

Cons: The bathroom smelled funny and the refrigerator was off. We didn't realize this until we went to get a drink. Then ice machine was out of order.

Pros: The bed was so comfortable and the linens were awesome!!

Pros: Quite

Cons: No

Pros: Location

Cons: No

Pros: location, clean and service

Cons: nope

Pros: How clean it was and how it was located close to most attractions in the area

Cons: Construction on roads by hotel made it hard to get in and out of parking lot

Pros: Very helpful staff.

Cons: It would have been good to know they weren't doing hot/full breakfast.

Pros: The front desk worker was nice and helpful to provide towels, etc. as needed. I felt like it was a great value for the price. Room was tidy and smelled good.

Cons: One bed had a large dent in it. We fixed it with a pillow. We didn’t complain about it. I would suggest if this happens and you don’t like it, ask to switch rooms. They’re very helpful. Low hot water on third day. Water heaters and pi

Pros: Friendly Staff!

Cons: Daily room cleaning was not available due to covid I'm sure.

Pros: The room was beautiful

Cons: I called ahead of time to see if I could check in early, was told that there would be no extra charge for the day and to come on in. Then when I asked for a key to my room after forgetting it in the room, I was yelled at and told that I didn't have a room

Pros: Breakfast was very good.

Cons: There was no fresh air, no fans in bathrooms. Was checked into a dirty room upon arrival (which was an hour after posted check in time).

Pros: Room

Cons: I booked for room and breakfast. Room great, breakfast was worst I have ever had at HIExp. No one was taking care of the area and most everything was empty.

Pros: The young lady at check in was extremely friendly and helpful!! The hotel is conveniently located to everything we need.

Cons: The first room we were given had not been vacuumed and the comforter and pillow cases were visibly dirty. The helpful receptionist assigned us another room. While this room was a little more clean, it had an AWFUL soured smell. Common areas were dirty.

Pros: The staff was helpful and the accommodations were pleasant.

Cons: The only restaurants within easy walking distance were fast-food or diner-type places. We had to walk quite a ways to find a place where we could get a cocktail or a beer with our meal, and then it was run-of-the-mill chain restaurants.

Pros: The size of the room and the cleanliness.

Cons: Checking in seemed very confusing for the staff, they couldn't figure out if the room was clean and ready.

Pros: Breakfast. In my recent experience you can't beat the free breakfast at a Holiday Inn Express.

Cons: No Refrigerator in room. I understand that I got a 'standard' room and that doesn't include a refrigerator...but really? Why don't they have one in every room?

Pros: A few things that I liked about this hotel is the location and the staff. The location was nice for being an out of towner to find, being right off a main road. The staff that I had the pleasure to work with were very friendly and helpful.

Cons: The breakfast at the hotel was not up to par with others in the same price category. Also, the bathroom had hair in the tub and toothpaste in the since, which I understand could happen anywhere but I prefer to have a clean room.

Pros: Location, staff, price are good.

Cons: room and bathroom is not clean. there is a lipstick stain on the towel. I feel rather poorly.

Pros: Breakfast

Cons: Room was moist and smelled of mildew

Pros: Breakfast and the cinnamon roll and the beds are great

Pros: Very friendly staff, convenient location

Cons: No pool or hot tub, continental breakfast was poor quality and not set up on time

Cons: A/C was loud and didn’t keep the room cool enough. Room smelled a bit musty.

Pros: The room was very clean and inviting. The staff was very friendly and welcoming. It was also a great location for us.

Cons: The pool had a lot of debris in it, but was swim-able enough to cool off a bit.

Pros: The staff was very nice.

Cons: The rooms weren't ready when we arrived, knowing they had a large group of people arriving at a pretty spacific time they were short staffed, no room cleaning service, no resterant, bar closed at 10. For the price it was a very poor value.

Pros: Very comfortable and friendly staff.

Cons: Rooms were not ready by checkin but the wait was very short. We traded for a handicap accessible room that was available at the time.

Pros: Super clean ! Staff awesome , helpful.

Pros: Bed was comfortable

Cons: The pool was closed, no mention of that on the website AC was very loud Mini fridge froze everything we put into it

Pros: Newer hotel, good room size

Cons: Understaffed, Location lends to significant road noise, room had one towel and no wash cloths for our family of 4

Pros: stylist and contemporary ammenities

Cons: nothing

Pros: OK location, gym was average but available

Cons: No food available except a few bagels, alcohol, and cups of cereal, had to bring our own food from the store, then no microwave available. Asked for condiments to make sandwiches and were told only. salt and pepper available. Heat in room was either blowing cold air, or way too hot

Pros: Friendly staff

Cons: Bathroom had issues. Door wouldn't shut and toilet didn't flush well.

Pros: Rooms were very clean and stylish.

Cons: It was one of the noisiest rooms I have had in a while. The HVAC unit was truly obnoxious and the highway noise was awful. Not real in love with their Nazi mask attitude either. I wanted to try the Aloft brand and was not impressed to want to stay again.

Pros: Nice new modern hotel in a great location..

Pros: Staff, location, layout of room and comfort were exceptional! Clean and safe environment.

Cons: There was a definite dog smell in our room. We were too tired to ask to move, and i brought a deodorizer spray so made do. Also the way she shower door is put together water gets on the floor and you have a big puddle when done.

Pros: The hotel staff was very helpful and pleasantly welcoming.

Pros: Frequently staff, clean hotel and rooms. The beds are comfortable and the rooms are large. We love staying at Aloft!

Cons: The only thing we’d change about this hotel is the shades on the window. When the sun comes up the room gets pretty bright. The shade just isn’t quite enough. Other than that it’s a nice place to stay.

Pros: Location

Cons: Shower leaked water all across the bathroom, a lot. Annoying to clean up. No coffee cups in the room, so needless to say I started my day off annoyed.

Pros: Not enough electrical outlets @ powder room. Had to go close to the bed or desk to get to plug in a hair blower & curling iron :( Are all rooms the same? Also one wall of the bathroom is glass and shows in the main room? Why? But staff are very nice :)

Cons: The travel was business related and I traveled with my husband, husband also like the staff's friendliness and accommodating attitude.

Pros: the view

Cons: yes, stain on bed that looked like blood. when i told staff about it, they just apologized but offered no fix. had to sleep on FLOOR!!!

Pros: The bed

Cons: The tile flooring was dirty

Pros: Design and decor

Cons: Noisy heater is our room.

Pros: Appearance

Cons: Free Breakfast was pathetic and confusing given for sale options displayed side by side. Pool deck had glassware on it. Pool lounge area I cleaned overnight.

Pros: good location

Cons: pool was not open

Pros: It was clean and very modern looking.

Cons: Room was small and the first room we were in, had a lot of highway noise. We were moved to a quieter room after calling the front desk.

Pros: The Staff Is Awesome, So NIce and Accommodating !! Love the Rooms !!!

Pros: The lobby area is nice and inviting.

Cons: The AC ran constantly. The room was extremely hot upon our arrival. The sink spews water all over you when turned on. The shower door leaked water all over the bathroom floor. Small amount of blood on the comforter. Unfriendly staff at checkout.

Cons: The ac fan cycled with the compressor so fan noise then silence, fan noise silence all night. An always on setting for the fan would have been nice.

Pros: Location, pool

Cons: Smell like dog pre and carpet clean.

Pros: It was easy to get in and out.

Cons: The room was extremely humid. Smelled like a wet dog. The Wall paper was pealing off.

Pros: We were fortunate. Once helped, our room was comfortable, clean, and well-appointed. Other guests not so fortunate. Clerk said she is only employee nearly every night. Management won't help even when called. True or not, service worst ever. (See below.)

Cons: No staff in sight for 20 mins. on arrival. Another guest told us the only clerk/night auditor was cleaning her room for past hour. Saw clerk give her room w/clean towels & sheets. Rest would be cleaned tomorrow. Gross! Clerk complained about management.:(

Pros: Good bed, good shower.

Cons: There are ice buckets in the room, but if you want ice, the desk clerk has to get it for you. The whole place seems to be designed by and for a much younger crowd. Is the only place I have seen that has special up-front parking for electric/solar....

Pros: room was available

Cons: bathroom door was broken and very loud highway noise.

Pros: the location is very convenient to the bypass, shopping, eating, and more.

Cons: the room felt cheap and sterile, like a Motel 6 at best. toilet paper was like dollar tree status.

Pros: Clean and efficient

Cons: Nothing

Pros: I like the room the amenities. The staff did give me free cold bottles of water.

Cons: When I got there after 4pm my room was not cleaned and I had to wait an hour and a half for them to get to my room. Second maintenance delivered a refrigerator that was suppose to work, but it didn't.

Pros: The rooom

Cons: The staff was not present at desk , they had a hard time firing my reservation even though I spelled my name twice. No one was at the desk at checkout.

Cons: Did not seem very well maintained for a fairly new hotel. Also was not particularly clean-bench in hallway covered in food crumbs and trash, which housekeeping ignored. No bath soap provided and body wash dispenser in shower did not work. Request to have dispenser fixed/replaced and/or bath soap brought to room was not fulfilled. Disappointing experience for W brand and one of the most expensive hotels in area.

Pros: Everything was amazingly perfect. From the staff at the front desk. To an amazing room.

Pros: The only thing good I can say about the hotel is the location is convenient and easily assessable to the interstate.

Pros: Modern. Not your run of the mill design. Different is good!

Pros: Breakfast was good but should be served cafeteria style considering the virus numbers are rising. I was uncomfortable with this setup

Cons: Buffet style breakfast and close contact with the crowd

Pros: Managers reception.

Cons: Had a lot of problems with the jacuzzi!

Pros: The room

Cons: Nothing was really open. Limited hours and the food was ummm ok

Pros: Great room, bed was. Very comfortable.

Cons: Sauna did not work.

Pros: It was a total letdown from previous stays at this hotel.

Cons: The bed was lumpy and extremely uncomfortable. Didn't even receive water as HHonors customer. The usually very good cook-to-order breakfast was low quality, and no more cook-to-order. The mangers special had the worst/cheapest alcohol I've tasted (the bourbon was distilled in California!). I tried bourbon, gin and tequila and never got past the first sip. However, the beer was cold!

Pros: Lovely hotel with big comfortable rooms. Nice staff and convenient parking.

Pros: Breakfast was fair. Location the best as we are thankful we did not stay by Crystal Bridges.

Cons: Coffee in room

Pros: Everything was great with one exception

Cons: The air conditioning never did completely cool the room. Made sleeping difficult.

Pros: Everything

Cons: N/A

Pros: We loved how friendly the staff were and the cleanliness of our room. The manager reception was wonderful, and the bar tenders went above and beyond each evening at the managers reception. We will definitely being staying here again.

Cons: The bathtubs had very rough bottoms that made it difficult to give our baby a bath. And we wished there was a little different variety of snacks at the managers reception, but overall it was a wonderful stay!

Pros: It was amazing. Clean, friendly staff and perks that included free bar drinks from 5:30-7:00 and a free breakfast. We will definitely stay there again.

Pros: Very clean. The breakfast staff was very patient and kind with the service. I had my grandkids with me(2-5years). They were so so helpful. The food was great!

Pros: Large living room area..Had a small family Christmas gathering after dinner at local eatery. Love the location, staff and breakfast area as well. Classy enviroment to host my family.

Cons: N/A

Cons: Bathroom a little dated

Pros: Staff kept the hotel disinfected and clean, but didn’t confront guest who refused to wear masks.

Cons: Hotel was great, some guests didn’t wear masks, staff should have refused to serve those guests.

Pros: Large room

Cons: Stayed in presidential suite. It was great just wish we had room service lol

Cons: Ac didn't work in room. Woke up sweating, they gave us a room at about 1:30am. Ac worked at first then stopped working. We  were so upset over experience. We paid about $--- for one night and they only gave us $50 back.

Pros: I like the fact the bedrooms were seperate from the living room.

Cons: The beds were like sleeping on rocks. They didn't have the free breakfast as advertised. The staff was nowhere to be found.

Pros: Location is perfect and easy to get to the things we like to do and places we like to eat. Close freeway access. Breakfast was amazing! My wife loved having the bath robe setting on the bed to use for the weekend. Curtains on the windows close completely

Cons: It’s a personal preference probably but did not enjoy the pillows. They get flattened too easily.

Cons: Our bill was more than we signed up today when we booked this with KAYAK

Pros: The room was very nice.

Cons: Yes,, I was charged for an extra day stay and am having trouble getting it back.

Pros: Convenience of shopping and places we wanted to go. Their fresh made to order omelets every morning.

Cons: The room in the Spa Tower was musty and outdated. They also had let several big dogs, not service dogs stay. I was woke in the early am by a big dog barking.

Pros: Room large enough to relax not just a place to sleep. Always enjoy the breakfast bar

Pros: Breakfast

Cons: See below

Pros: It is beautiful, has a good fitness area and pool and is well located.

Cons: The valet was never available. The front desk was often unmanned. I was very disappointed. It used to be much better.

Pros: Hotel was nice.

Cons: Bed was hard and uncomfortable. It was close to interstate very noisy. Expected better for the money paid.

Cons: The swimming pool water was to cold to swim and hot tub not that warm.

Pros: New updates to location.

Pros: The room was spacious. Loved the comfortable sofa to watch tv from, not having to sit on bed. Nice mattress and pillows. Enjoyed the full breakfast and great coffee! Staff were friendly and helpful. Really nice hotel.

Cons: Everything met our needs.

Pros: Comfortable bed

Cons: Dead bug in the room, noisy location

Pros: Hotel is beautiful, well designed. Staff was friendly and helpful. Full breakfast on the second morning was excellent.

Cons: A/C made a ¿cycling¿ noise/vibration which was annoying. No interim housekeeping but I understand many are short staffed.

Pros: Location was good

Cons: The attendant (she said she was a manager) was less than caring about making our stay a positive one. Gave unacceptable reasons for why our room was not cleaned and when ask that it be done was told NO that there was no one there to make the room Very poor representation of BW Hotels. Will not stay there again.

Pros: Staff

Cons: Nothing

Cons: random $10 charge; limited breakfast due to covid; jets in hot tub inoperable.

Pros: Set up of room, comfortable mattress, cleanliness and friendliness of staff.

Cons: No

Pros: Quiet, lots of space for visiting with friends, friendliness of all employees

Pros: Clean

Cons: Nothing but high carb sweets for breakfast

Pros: The way they had Breakfast set up for the guest worked real well.

Pros: I love staying there when I can. I love everything thing about it from checking in to the clean comfy rooms and the bed mattress is amazing and so comfortable. I always call this my home away from home.. Very satisfied It is close to restaurants

Cons: No I loved everything

Pros: Thank you

Cons: No

Pros: Cleanliness, breakfast area was nice, even if not in use. It was quiet even though it was on a main Street.

Cons: Front desk not well staffed in the morning.

Pros: The hotel property & hotel room were extremely clean. The hotel was located on a busy road with many eating options nearby. Despite the busy road, you could not hear anything while in the property.

Cons: The indoor pool & hot-tub were closed due to the health pandemic. A notice was posted on the door to the pool. The breakfast bar was extremely scaled back & only offered breakfast sandwiches along with some drink options. A notice was at the front desk.

Pros: Location

Cons: The room had a very unpleasant smell, wasn't very clean. Breakfast was a store bought breakfast sandwich and orange juice. We understand the breakfast was in part caused by corona but it was not good at all. felt I was in a 2 star hotel.

Pros: Nice room!!

Cons: COVID-19 = no hot breakfast

Pros: Nothing

Cons: Worn, dirty, damaged furniture, air conditioner did not work, elevator is sketchy.

Pros: It was clean

Cons: The sign is hard to see so very easy to overlook when approaching the hotel

Pros: Convenience with supporting staff!

Pros: nice large room and good breakfast. Friendly staff

Cons: noisy children

Pros: Friendly, helpful, delightful staff. Nice warm breakfast, clean comfortable rooms. Stay here!

Cons: Asked for a 12 o'clock check out and was denied

Pros: It was amazing the beds are so comfortable and the breakfast was so good and the staff are so nice I would recommend it

Pros: We stayed for 3 days. Two adults/two children. Very nice hotel. Rooms were up-to-date and spacious. Our room was very clean - nothing out of place. Cleaning staff were very responsive. Breakfast staff were very professional and selection was good. No complaints about the bed or pillows either.

Cons: Pool was too chilly to enjoy - even for kids.

Pros: Very clean, quiet and not far from Crystal Bridges. I would recommend this hotel.

Pros: Best Western Plus Castlerock Inn & Suites is a very nice place to stay and the staff are very friendly. The hotel is very clean and quiet. The Inn & Suites have been updated and have a very upscale feeling. Thank you!

Cons: I needed to go home a day early and they told me I could cancel my second night stay without any problem. I didn't realize it needed to be done through Kayak. Although I appreciated being able to cool the room down quickly the Air Conditioning fan blower was very loud.

Pros: great staff

Cons: poor lighting in bathroom

Pros: We walked in and were greeted with a smile and friendly staff member. The whole weekend stay was wonderful. I am looking forward to coming back.

Pros: The rooms and hotel were very clean. Beds were comfortable. Rooms were very updated. Staff was very friendly. Indoor pool and spa.

Cons: Coffee was cold at breakfast. Too much chlorine in pool. Wish they had a shower in pool area to rinse off.

Cons: Left my laundrty bag and clothes behind. They "couldnt find it" . Another x mas gift for their thieving wetbacks

Cons: Staybridge suites at Rogers-Bentonville consistently provides safe, clean, and comfortable facilities with a staff extraordinaire.

Pros: Great hotel and friendly staff.

Cons: My room had a pungent smell in it. Contacted the staff and they had an air purifier placed in it, but it didn't do much to curtail the smell.

Pros: Breakfast grab and go is kind of misunderstood because people still have to pick items from the table and still can be a point of contamination. But everything was good.

Cons: Rooms need some maintenance there are door knob on the floor and also carpet with big stain marks

Pros: We walked in and was greeted with a smile, the staff are friendly and helpful

Cons: Still no hot breakfast due to COVID, but I will stay again regardless

Cons: Living room tv kept rebooting literally every 15 mins The microwave above the stove didn’t work nor did the outlet on that wall for the coffee pot.

Pros: The hotel was fine, fairly empty during covid and met expectations.

Cons: Due to the high ceilings in the bathroom, there was some mold/mildew high up where humidity would gather but couldn't be reached by the cleaning crew unless they had a ladder.

Pros: Very clean And building nice quality

Cons: Mattress rolled into center, couch and chair very tired

Pros: How comfortable the bed are and the the best pillow I've ever slept with.the best night sleep I've had in awhile. The rooms are exceptionally clean and comfortable with messaging shower heads in the shower. Just an over all good experience

Cons: No I can't say that that there was. Although I did miss having the continental breakfast in the morning but with the covid and all its understanding

Pros: Location and price

Cons: Nothing

Pros: Very clean inside and out. The housekeeping staff was great. Our rooms were cleaned everyday very well 👍

Cons: No

Pros: Ceiling fans

Cons: staff were bitches stuck up and rude

Pros: I was very pleased with kitchenette and slept great!

Pros: Staff.

Cons: The eggs tastes like fake powder eggs, the bacon and grits were good. So was the fruit. Wish there was another means of adding half and half to my coffee other than those little individual containers. The floors need improvement for sound proofing. Foot

Pros: Clean, fantastic staff.

Cons: Nothing.

Pros: The set up of the room was very nice, Even had a ceiling fan. The bed was comfortable. Bathroom very roomy. The breakfast included many assorted items such as waffles, oatmeal, cereal, fruit, eggs, sausage, pastries, juice, milk, (white and chocolate)

Cons: Everything exceeded my expectations.

Pros: Great stay! Best water pressure of all the hotels I've stayed in in the area.

Pros: Roominess

Cons: looked to need an update Orange juice was old

Pros: It was clean , spacious & elegant.

Cons: Nothing . It was all fantastic

Cons: Lighting in the room; too dark.

Pros: Workout space was great. VERY Quiet

Cons: Felt like we were invading the space when talking to staff.

Pros: The space in the room was good. The bed was comfortable, and the room was quiet.

Cons: It was not near the town square. In retrospect would have stayed somewhere that was within walking distance. The room had a sticky kitchen and bathroom floor. The decor was bare bones. And the breakfast was inedible except for the yogurt. Packaged food from Walmart brands is pretty nasty.

Pros: Location and friendly staff.

Cons: Could have had paper towels or napkins in the kitchen.

Cons: Can't recommend this place-needs new management- overrated - should be a two star property.

Pros: The hotel is fresh and clean, I like that they don’t use bed spreads as we all know they are not washed after every stay. The hotel is in good condition. The trees are blocking their sign and need trimming 🧐

Cons: Everything is good here.

Pros: Convenience/location

Cons: Rooms had stained carpet, dirty sheets

Pros: This hotel is a great value in a safe area. It’s clean snd comfortable!

Pros: I was overwhelmed by the value! Small, yes, but just what we needed for a good night’s rest. I’ll use this company for our fall vacation.

Pros: The rooms were very spacious and clean and the staff was very friendly and helpful

Cons: thin walls so very noisey. tv did not work. terrible breakfast

Pros: Clean, accomodating

Cons: No refrigerator in room

Pros: Very clean. Friendly staff

Cons: I thought the hotel was closer to Fayetville, AR but that was my mistake for not checking beforehand.

Pros: The location and the room and its amenities.

Cons: No dislikes.

Pros: Hotel was nice and clean with no issues.

Cons: Kinda easy to miss from the main road since it sits behind starbucks.

Pros: Rooms are always clean and the staff is amazing

Cons: Nothing

Pros: My room was clean when I arrived.

Cons: I did not know until I arrived and read the sign on the desk that they were not serving breakfast. So, I had to buy two breakfasts elsewhere. The sign also informed me of no daily room service would be provided during my stay. Staff said nothing.

Pros: Well appointed, clean, comfortable bed. Great staff. My motorcycle battery died and I had to pull it up on the grass to charge it. They were very supportive.

Cons: The walls were thin and we had to deal with a loud TV in the next room until 2-3 AM.

Cons: No refund on booking

Pros: Small rooms but very clean and the price is excellent. The free breakfast is not being served but the coffee is not bad. Facility is within walking distance of food but getting out of the parking lot into the street can be a challenge.

Cons: They need to start serving the free breskfast again.

Pros: The staff was real friendly and accommodating!!

Pros: The staff

Cons: Tv selection

Pros: I enjoyed it being clean and good cool air. Wasn’t far from my daughter’s house at all. Had plenty of restaurants near by.

Cons: Only thing is was the bed was way to hard. Besides that everything was good

Pros: N/A

Cons: Flea bites the next morning after sleeping in the bed

Pros: I got the hotel room at a great rate and it was very clean.

Cons: The room was very small and what they were calling a queen-size bed was actually full-size. Also, the breakfast that was supposed to be included in the stay was not even open. Unfortunately, that was a very large reason I chose that hotel.

Pros: The staff was nice

Cons: Yes, it was very dirty. Our room had poop stains on the wall under the night stands. We ended up moving rooms but it was still disgusting. We will not stay there again.

Pros: Bed was comfortable and front desk staff was nice and remembered me from my last stay.

Cons: Everything was great. I have nothing to change about this hotel. Hope the price stays the same. This is the hotel I stay at when I have an early surgery.

Pros: Nothing

Pros: Location

Cons: Tiny rooms for the price..I guess the star level explains it.

Pros: The room was very clean

Cons: The bed was comfortable. The room was very clean

Cons: Room was smaller, more cramped then typical room in this price range.

Pros: Exceeded my expectation in every way.

Pros: Clean and reasonable

Pros: Hotel was kept clean, staff was very plesant and most interacted with us on a semi-personal / business level which made us feel more welcome. I hear the coffee was super, but don't drink coffee so cannot attest to that first hand. The price via Kayak was a deal however I would not stay here again if my trip was more than one night as the mattress was horrible.

Cons: The bedding has a lot to be desired - all the people I talked to in our group said pretty much the same thing; uncomfortable, made the neck and back hurt. I do NOT have neck or back issues but did when I left after staying 4 nights.

Pros: Location. Cleanliness. And staff were friendly and approachable

Cons: Bed was hard as a rock and the ac unit in my room would randomly set itself to 80 and id wake up sweating

Pros: The beds were super comfy, room was laid out nice, seemed fairly updated.

Cons: Pillows were extra small, bathroom floor was dirty with someone else's hair and trash under sink cabinet, the room smelled very musty and even felt like carpet was damp, carpets in hallways very stained/dirty, need light poles in parking lot.

Pros: very surprised at the room decor ...everything was clean, rooms quiet, and very good breakfast

Cons: construction of Sam Walton street which is not property fault, city is growing!!!

Pros: Employees

Cons: Low wattage bulbs in bathroom making it difficult to see. First breakfast hotel I¿ve stayed in that offers no Milk or cereal. Small pool

Pros: the staff was wonderful!

Cons: the smell of the linens being washed in the laundry was overwhelming and we became ill from it.

Cons: Hotel room not perfectly clean, carpet dirty, outdated room. Pool dirty. No staff at front desk at one point. I had to change hotels in the middle of my stay!

Pros: I like pretty much everything.

Cons: I didn’t like that you have to wait for three days to go clean the room.

Pros: Great location, clean, friendly staff.

Cons: Damaged pullout couch. Was unable to use it to sleep on.

Pros: The staff accommodated an early check in for us. Everyone was pleasant and competent that we met. The king bed was very comfortable and so were the pillows.

Cons: We really didn't explore the facilities amenities due to our stay being just overnight so I cant comment on the pool or gym. We also did not stay for breakfast so I'm not sure about that either. It did smell good.

Cons: Had to change rooms tv remote did not work. New room hot water faucet did not work

Pros: Everything was perfect for biking trip

Pros: The rooms were updated and clean. Front desk guy was helpful. Breakfast was available.

Cons: The beds could have been more comfortable. The sleeper sofa was mostly springs with little padding, but the rest was great.

Pros: The location is good. The hotel is difficult to find but it¿s very close to restaurants and parks. The beds are super comfortable and the rooms are huge

Cons: The staff was terrible. They were rude and not helpful. We tried to check in at 7:15pm after a 5.5 hour drive and our room wasn¿t ready. All they said was we could wait by the pool (even though it was raining) or go and come back. We were not happy.

Pros: There was an issue but the management compensated me because of it. They were very professional about it and I appreciated that. I will return when I'm in Bentonville again.

Pros: Clean room with lots of space.

Cons: Breakfast was not good, but was possibly limited due to covid.

Pros: Room was spacious. Check in clerk was very friendly.

Cons: The 2nd floor smelled of smoke and mildew. The room had a harsh chemical smell. All my belonging smelled like this chemical had to come home and wash all my belongings.

Pros: It was very clean, the bed was very comfortable, and the staff was friendly.

Cons: Specifically requested a pet friendly hotel and was told I would be fined $250 if we had a pet inside. The television barely worked. Many channels were on perma-mute without a way to turn on the sound. Broken beer bottle just outside of the exit.

Pros: Good location, it was close to many places. Price was fair. Easy check-in/check-out.

Cons: The hotel generally smelled poor. Indoor pool caused it to smell/feel humid. Funky smells in the hallways. Limited breakfast selection. I¿ve been to other comfort suites before and this location did not meet the expectations of others. ¿Unfound¿ blanke

Cons: 0nly one elevator. A pool but it was like a wading pool .

Pros: The room was a great size .

Cons: Only had one elevator, by the lobby . So parking and hauling your things up and down was quite time consuming. Also I found the last person that stayed the room underwear in the bathroom. Must've been missed by the cleaning attendant.

Pros: Everything was great

Cons: No

Pros: It was very comfortable and clean

Cons: No

Pros: The staff was great! When we arrived, there was a booking problem, but staff hung in there till it was fixed. Everyone (Hotel employee too) was gracious, friendly, helpful

Pros: Location

Cons: Pool out of order and staff not friendly.

Pros: The room was very nice! The bed was awesome!

Cons: Breakfast was really lacking! Microwave stuff! Guess they offered breakfast! When it hit 9 it was gone!

Pros: The room was nice.

Cons: I feel as if the description online made it seem better than it actually was. The hotel has a funky smell, the pool was out of service, and the ¿hot¿ breakfast was sparce. (The hot being a biscuit you warm up in a microwave?) Perhaps due to covid?

Cons: It took 35 minutes to check in, first room was not what I requested, second room the furnace didn¿t work, third room door would not unlock and finally the fourth room was satisfactory. They had a water/sprinkler freeze and bust in the middle of the night

Pros: location

Cons: cleanliness

Pros: I actually rented this room for a couple of friends of mine so that they could have a night away from home for one of their birthdays. They said that they really liked the room and for the most part had a good experience.

Cons: Yes, when I spoke to the front desk about her being able to check in without me the associate said that it would not be an issue. However, it was in fact a bit of a hassle to get them checked in without my presence. Otherwise, they said it was alright.

Pros: Decent place to stay.

Cons: Their provided breakfast is coffee and those Jimmy Dean microwave sandwiches, and you have to cook them yourself. With a side of yogurt.

Pros: Free coffee

Cons: Breakfast was not very good

Pros: the price

Cons: the Continental breakfast was a granola bar bottle of water and Apple or orange and some cheap microwave finger foods.The preface was so bad I had to go to a restaurant which losing all cost savings of the room.

Pros: Relatively quiet.

Cons: The management and front desk personnel did not practice safe COVID-19 protocol so we doubt if housekeeping did either, thus putting us at risk.

Pros: the size of the room.

Cons: breakfast was included but technically there was no breakfast other than a water and a muffin. There was no internet even though it says there is a free internet. Therefore I am little disappointed.

Pros: Clean facilities, friendly staff

Cons: There was no wifi, but wifi was advertised on the website.

Pros: Close to the highway. Convenient to everything.

Cons: Hotel does not have a tall sign and its behind a restaurant in front of it so its hard to see from the road. There was no hot water. I mean not even warm so a shower was out of the question. I got up @ 4am so it was not because other guests used i

Pros: Courteous staff

Cons: Unsupervised teenager(s) in room a floor above had to be asked three times to reduce the noise after 10at night.

Pros: Price and location

Cons: We just had several negative experiences here that sort of colored the whole stay as negative. Mostly though, for the price, it’s a good place.

Pros: Roominess, cleanliness and courteous service. Breakfast was good, and all was replenished when it got really busy

Cons: Better lighting (needs to be brighter in bathroom) and heater/AC controls. chairs at breakfast were cumbersome disallowing easy walk flow

Pros: Breakfast was excellent. Thank you. Kind and courteous staff.

Cons: The small couch had a large hole. Also the comfort of the bed and linens was not a 3 star worthy. More 2,5 or even 2. The mattress was saggy. The bathroom was very clean sink and faucets clean.

Pros: Cleanliness

Cons: Hot tub not available.

Pros: The location was excellent for our needs. The breakfast buffet was very good also.

Cons: The bed was very uncomfortable and made it very difficult to sleep.

Pros: Ok

Cons: ok

Cons: No hot water both mornings!!! Could not take showers because there was absolutely no hot water in our room until afternoon ??? Never experienced that at a hotel before.

Pros: Appeared to be a nice hotel but has bed bugs

Cons: The hotel has bed bugs

Pros: Very friendly staff - quickest check in ever! Very comfortable beds, very clean hotel. The breakfast was fully loaded with warm & cold items. Parking was very close.

Pros: The beds were comfortable.

Cons: The first night we were put in a smoking room- terrible! then we were to be given our second night free in a smoke free room and they charged my credit card w/o permission. Now I am left fighting the hotel through AE.

Pros: Good price, location, and amenities.

Cons: The beds were stiff and cheap, I couldn’t really sleep. But the person I was with slept like a rock.

Cons: All was good!

Pros: The front desk staff was friendly that's about all I can say was nice

Cons: This is a hotel where people actually live there the shower curtain leaked all over the floor because it was a cloth shower curtain with no plastic the air conditioner leaks all over the floor the room was supposed to non smoking and it reeks of smoke there was stains on the wall there was stains in the bathroom I was not expecting super high-end for the money I paid I was expecting clean at a minimum. The locked doors in the back had rocks in them all night so anybody could come in and out there was a lot of sketchy people roaming the hallways at night

Pros: I liked that it has full size refrigerator and cook top stove so I could cook. I was on the 4th floor so it was quiet.

Cons: The room was great except the mattress was not comfortable. There was no coffee / tea makers in the room. No pool. Everything else was alright

Pros: I cannot say enough about the staff. They were fantastic checking in and checking out. I liked that the location had a bed, bathroom, and kitchenette. It was spacious and the TV worked and the lighting was fine.

Cons: It smelled strongly (I cannot stress that enough) of chemical cleaners. The refrigerator did not smell good, there were insects in the room and there were spots on the doors and baseboards that I feared were insects but instead were "dirt" in the general shape of something maybe having previous crawled.

Pros: The staff was awesome. One male employee help carry our bags up to the room for us. Cant say enough good things about the staff

Cons: The bed was not comfortable

Pros: Horrible room expereince!!!!!

Pros: The woman that ran the place was grea.

Cons: A lot of people that lived there, not rent a room for a few days but they lived there. One woman high as she could be was trying to pick the lock on my room while I was in there. The manager handled it promptly,. Would not stay again.

Pros: It had a laundry room that didn't require solely on quarters.the front desk was friendly and able to accommodate with fresh towels

Cons: No

Pros: The front desk lady was amazing

Cons: The condition. The smell

Pros: Room was dirty nothing wiped down it was smoking room and I smoke and smelled like dirty towels and whatever else Could be thrown in with the smell tried to get a cancellation on the reservation so I can move to another facility in the hotel did not agree

Cons: Paragraphs for down here there¿s nothing to impress me at all

Pros: Staff is incredible. Price was decent

Cons: The wifi is horrid. Cox should be embarrassed by what they're providing. TVs are small and outdated, even for an extended stay

Pros: Front desk personel where very friendly.

Cons: One of the worst: bed side lamps and alarm clock were not working because of the outlet is not working (why they don't fix?). Bath tub doesn't have lid to close. Toilet clogged due to other rooms or pluming issue; used the thing to clear it, but came back

Cons: We were offered a smoking room instead of non smoking room. They say their is kitchen in the room but it's pretty useless as there is no supplies. The air conditioner was leaking inside the room, helping us to splash inside..

Pros: n/a

Cons: I would never stay a this hotel as it is infested with bugs.

Pros: Friendly staff

Cons: The hotel was dingy and dirty.

Pros: Friendly and helpful staff

Cons: Blanket and mattress quality were lacking

Cons: disgustingly dirty. Previous tenants trash stuffed into the kitchen cupboards, old food still in the fridge and candy wrappers lying next to the bedside table. Even the light switches and surfaces were sticky. House keeping never showed in 7 days.

Pros: Price

Cons: Dripping tub No cups or ice bucket Rusty fridge

Pros: Affordable price

Cons: Bad service. Front desk team members were hard to find the two times I needed them. My bed was dirty – stains and holes on my comforter and sheets.

Pros: It was close to the hospital.

Cons: The bed was just a box spring very hard, the air conditioner didn't work very good, the bottom of the toilet was nasty which could be seen when in the tub, no coffee pot unless you paid for it, no ice bucket available.

Pros: Staying in my room.

Cons: To many officers showing up.

Pros: Price is convenient

Cons: Nothing to complain about. Hotel is basic for a basic price

Pros: Location Price

Cons: The room was dirty hair on the floor in the desk sunflower seeds in the bathroom underneath the towell, hair along the bathroom tube

Pros: Location. Accommodations. Staff. Cleanliness. Kitchenette.

Cons: Having to pay for dishes to use in the kitchenette.

Pros: I need to speak to a representative i want a full refund this place was horrible

Cons: Hatef it disgusting

Pros: Tried to get coffee and non. Tried to speak to front desk and no one was available at the desk. Overall it's a great location and great price. Minor things can be remedied

Cons: Front dest empty. Hand up when you call. No coffee or any offer for cups or dishes.

Pros: A smoking room available. However, would have much preferred non smoking and at minimum a clean room. This was the most disgusting place I've ever stayed. I had to clean the room before I could do anything or put anything down.

Cons: Filthy. Overtime filthy not just from previous guests. I have pictures if anyone is interested in the proof. I would never stay here again as it was only due to last minute and budget. This hotel needs to inspected I even went and bought my own sheets

Pros: I liked the close proximity to my family, they allowed my fur babies to stay, and it has kitchen. The bed sheets were clean.

Cons: The bedside lamp didn't work, dirty towel was on back of bathroom door when we got there, hallways were filthy, elevator hadn't been cleaned in months. No towelbar in bathroom and no soap. Something stuck in bathroom sink. Went from a 8 to a 2.

Pros: It was clean, comfortable bed

Cons: No hair dryer or glasses to drink from even though there was a kitchen, unstocked kitchen. Toilet was running off and on and tub drained very slowly and we got 3 tub mats instead of large towels.

Pros: clean& spacious welcome refrigerator and micro wave

Cons: could use bread toaster and some kitchen utensils

Pros: The quiet

Cons: The staff seemed to not want us here we booked daily and it seemed that they just didn't want us there anymore, saying they were booked when I was able to still book online.

Pros: The housekeeper lady who cleans the rooms

Cons: The only good thing was the clean room and the house keeper lady that it

Cons: They originally sent us to an occupied room. The room was clean enough, but the hallways need some attention. In the morning there was no coffee because their coffee maker was "broken."

Pros: Location

Cons: Toilet handle was broken had to keep lifting back toilet lid to flush Bed was very hard and uncomfortable Had to wait at front desk a long time before someone came to check us in Trash piled up outside entrance door when leaving as same as when coming

Pros: Price

Cons: It's RIGHT beside a boarding facility for dogs and they start barking before the sun comes up and until 10 or so. It's overwhelming!

Cons: Key card did not work the first time. Had to go from the third floor down to the first and the other end of the building to reactivate. Missed part of our event. Got in late after our event had to have the key card activated AGAIN! Side door did not lock.

Pros: Price

Cons: Smoke smelled room. Handicapped room. I ordered none of the above. But too much work to change rooms for me.

Cons: Bed springs were sticking through the mattress- we had to put the bedspread under us in order to sleep.

Pros: Price

Cons: Bed was like sleeping on the floor. It was very hard.

Pros: Smell shower curtain broken

Pros: Location

Cons: Bad WiFi and non working refrigerator

Pros: Location

Cons: The smell in the room was bad. I had to go buy air freshener and sleep with window open

Pros: the room was acceptable & clean

Cons: 2 signs printed out & taped to the wall beside the elevator read: 1 - Taco Tuesday Join us on the front Patio between 6-7:00 2 - Please do not leave your trash in the hallways! If you are seen leaving it, you will be asked to leave the Hotel.

Pros: Nothing

Cons: The handle on the toilet was cracked, there were hairs on our bathroom floor, every time we left the room and came back our keys did not work, every time we went downstairs to get the keys fixed the staff was outside smoking, the hotel smells horrible...

Pros: Great location

Cons: Smelled in the three weeks I was there house keeping only came once, they allowed bigger dogs which I am scarred of. Laundry facility was over priced.

Cons: The bed was too hard

Pros: Competitive pricing.

Cons: Being that this was an extended stay I thought there would be dishes in the room. There were none. No dishes ports or pans. Some areas were sketchy, like the side door which had a key card scanner. The door was busted and wouldn’t lock. Anyone coul

Pros: It was in the location I needed and was half the competitions price. Unfortunately one always gets what one pays for.

Cons: Six years ago nice, now a pig pen. Exterior doors held open with large rocks 24/7 because of faulty electronic access locks. Room stinks. Toilet smells of urine. Filthy, stained carpet and upholstery. Bathroom fan inoperative. TV inoperative. Yech!

Pros: Good sized rooms with great amenities

Cons: Nothing

Pros: The staff were all incredible... very nice, friendly, professional... including the housekeepers!

Cons: 2 things: 1) The hotel hallways smelled (almost a fish smell)... worse during the day. 2) While the room didn't have a bad odor the carpet was stained and some parts were gummy and there was a cigarette burn in one of the sheets.

Pros: Its a good value for a 2 star rating. The room was basic but clean and quiet. It had a full kitchenette with a full size refrigerator.

Cons: The bedding is of low quality and thin but the bed itself was comfortable.

Pros: We were in town for a softball tournament, and they let me check in early when my niece got sick from the being out in the heat.

Cons: When I came back from being at the fields all day, someone had taken the 'up' button for the elevator out of the panel, so the elevator was inoperable.

Cons: This is an extended stay property that also serves as a kind of half-way house for people on probation or parole. Cars was in and out of the lot ALL night, not like most motels that mostly settle down after certain hours. People hung around outside LOUDLY also all night long. Police was in and out several times. Pillows was completely flat and lifeless. Elevators (on a 4 story motel) was not working. Staff had a "eh, we don't care anymore" attitude. Had to change rooms once because AC and ATV didn't work in first room and a second time because TV didn't work in second room. Security doors did not work. Staff did not even know that odd numbered room was on one side and even on the other (like most motels of this style) and told us to park on the wrong side. VERY bright LED light of some kind right above bed (smoke detector maybe) flashes so bright every few seconds you can see it even with eyes closed. Some kind of strange loud buzz in the wall would go off every 25 seconds. People who looked like they was high on drugs (and/or selling them) hung around the property all night. This was NOT a safe place for a family and I was glad I travel armed (and kept it on the nightstand).

Pros: Pet friendly

Cons: People smoking around entries, had to walk through cigarette smoke.

Pros: The room was pretty clean

Cons: The bed was one of the cheapest things I ever slept on, the people staying there made it feel some what stechy, and A/C didn't want to work.

Pros: Though the room was not really a suite (no larger than your average hotel room), it DID have a kitchenette. That would've been nice if I'd needed it. It was also reasonably clean and tidy.

Cons: Maybe it's a consequence of being an extended-stay facility, but the other guests were rather noisy. The person(s) above me kept tromping around and slamming things 'til well after 11:00 PM; and others around me were loud too. Granted, it was a Saturday night, but I needed to get up at 4:30 AM the following morning. The hallway smelled a bit odd-- sorta like burnt beef bouillon-- though the room itself had no olfactory weirdness.