Very clean. Rooms were ready on time and were as promised.
Location. Good restaurants nearby. Facility very clean
Paid for a king but got a queen.
I booked the room with a king sized bed almost three weeks in advance which was almost $200 for the night. When we arrived the rude young blonde at the front desk stated our room was booked out to someone else but we could have a room with a queen bed. She then explained if you book your stay through a third party like Kayak instead of booking directly through the hotel you will get last available option. As for the girl at the front desk she was very rude and short and even was rude to another guest on the phone and they hung up on her, she just rolled her eyes. The room was very clean and decorated nicely but the bed and pillows were very firm which made for a long uncomfortable night.
The recently renovated Courtyard Franklin Cool Springs hotel boasts a convenient location between iconic Nashville and historic Franklin. Enjoy complimentary Wi-Fi offered throughout and relax in updated accommodations with ergonomic work space and signature Marriott bedding, a unique feature offered among hotels in Franklin, TN. Visit the multifunctional lobby to meet with other guests at our communal table or work alone in private media pods with flat-screen TVs and personal remote controls. Select signature Starbucks® beverages and choose from a variety of delicious and healthy menu options served for breakfast and dinner at The Bistro – Eat. Drink. Connect.® or quickly grab snacks and other essentials at The Market, open 24 hours at our Franklin hotel. Traveling for business? Host meetings in our 630 sq. ft. event room and take advantage of complimentary business services, including free printing. Regardless of your travel needs, the Courtyard Franklin Cool Springs is redesigned with you in mind.
Based on 473 reviews
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