Recent Reviews
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10.0
Cons: Altima mirror placement poor at night and difficult to adjust. . good news is I know I Wont buy one!
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10.0
Pros: Quick and easy
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2.0
Never Again!
Cons: First of all, my reservation said 12 noon pick-up, but when I got there they location was closed. It shouldn't say 12 noon pick up on the reservation if the location closes at 12 noon. I then had to drive a half hour to the airport to pick up a car, but found out Hertz changed it's policy, and I couldn't rent with my Visa/Debit/Credit bank card. I had to go back home empty-handed the day before my trip, and couldn't rent anywhere else because of the same change in policy and/or exorbitant prices of the one rental car company taking debit cards. Since I had pre-paid online already, I had to get ahold of someone on the phone to get my money refunded, which then took a week to receive. It was a horrible experience. NEVER AGAIN!
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4.4
Pros: Reservation wasn't ready well after scheduled pick-up, long wait.
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8.8
Got what I needed.
Pros: I got an economy car on short notice for a short overnight trip.
Cons: For some reason, car places still can't seem to staff well enough. There was a guy on hold on the phone for the 15 minutes it took to get my car and why does it take 15 minutes? It seems that with today's technology I could at least start entering my info into a Kiosk when I arrive to shorten the amount of time it takes to get my car.
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2.0
Cons: Never rented the car
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2.8
Staff was barely even present
Pros: Absolutely nothing. The entire experience was unpleasant!
Cons: The lackluster gentlemen working the desk said "well this car hasn't been cleaned but you can have that" followed by "it's the only car we've got right now but there's a $20 a day upcharge from what you ordered and you'll have to pay that" Avoid these people at all costs
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10.0
Cons: Altima mirror placement poor at night and difficult to adjust. . good news is I know I Wont buy one!
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10.0
Pros: Quick and easy
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8.8
Got what I needed.
Pros: I got an economy car on short notice for a short overnight trip.
Cons: For some reason, car places still can't seem to staff well enough. There was a guy on hold on the phone for the 15 minutes it took to get my car and why does it take 15 minutes? It seems that with today's technology I could at least start entering my info into a Kiosk when I arrive to shorten the amount of time it takes to get my car.
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2.0
Never Again!
Cons: First of all, my reservation said 12 noon pick-up, but when I got there they location was closed. It shouldn't say 12 noon pick up on the reservation if the location closes at 12 noon. I then had to drive a half hour to the airport to pick up a car, but found out Hertz changed it's policy, and I couldn't rent with my Visa/Debit/Credit bank card. I had to go back home empty-handed the day before my trip, and couldn't rent anywhere else because of the same change in policy and/or exorbitant prices of the one rental car company taking debit cards. Since I had pre-paid online already, I had to get ahold of someone on the phone to get my money refunded, which then took a week to receive. It was a horrible experience. NEVER AGAIN!
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4.4
Pros: Reservation wasn't ready well after scheduled pick-up, long wait.
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2.0
Cons: Never rented the car
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2.8
Staff was barely even present
Pros: Absolutely nothing. The entire experience was unpleasant!
Cons: The lackluster gentlemen working the desk said "well this car hasn't been cleaned but you can have that" followed by "it's the only car we've got right now but there's a $20 a day upcharge from what you ordered and you'll have to pay that" Avoid these people at all costs
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