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5 locations in Franklin
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Reviews
5.6 Fair
Oct. 2020
Cons:
I was from out of town. If my friend didn’t let me borrow her credit card, I would not have been able to rent a car. I have a debit/credit card but it was not acceptable and they would not accept my husband’s credit card over the phone. Extremely inconvenient.9.2 Wonderful
Aug. 2020
Pros:
They were very professional and helpful7.6 Good
Jul. 2020
Pros:
staff was friendly...reservation, pick up and drop off were very easyCons:
car was still a bit dirty when picked up.10.0 Wonderful
Apr. 2019
Pros:
Staff was great, very accommodating when I had to change my reservation10.0 Wonderful
Jun. 2017
Pros:
Lower priceCons:
Nothing to complain.10.0 Wonderful
Mar. 2017
Pros:
Jacob @ Enterprise was excellent and the car was exactly what we needed.Cons:
Not applicable.One location in Franklin
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2.0 Poor
Nov. 2020
Pros:
Not a damn thing.Cons:
Website said the outlet would be open until 5PM. Showed up at 4:30 only to see a closed sign on the door and no one inside. Avoid this Hertz outlet (actually, avoid Hertz in general).2.0 Poor
Nov. 2020
Pros:
Staff is surly and unhelpful. Cars are dirty (inside & out). Car not available as contracted. Staff unwilling to find a replacement vehicle.Cons:
Everything could have been better. This outlet is a horse abortion.10.0 Wonderful
Mar. 2020
Pros:
Convenient and the staff were very pleasant. Clean car and East to drive. Great price per day.10.0 Wonderful
Feb. 2020
Pros:
Staff was friendly and quick. Drop off and pick up were quick.10.0 Wonderful
Dec. 2019
Pros:
Super friendly staff10.0 Wonderful
Mar. 2018
Cons:
Altima mirror placement poor at night and difficult to adjust. . good news is I know I Wont buy one!One location in Franklin
One location in Franklin
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9.2 Wonderful
Mar. 2017
Pros:
CarCons:
waiting 5 deep to pickup car6.0 Okay
Mar. 2017
Pros:
Nice young man at counter. He even helped me with my luggage. Car ok.Cons:
The time that it took to get the car. The young man was having trouble with the computer entry and the person I viewed as his supervisor was not very helpful to him. We got through it though.10.0 Wonderful
Feb. 2017
Pros:
This center is now inside Embassy Suites. From the front entrance, go left through the lobby and take a left at the first hallway and it's there on the left. I was helped immediately and the employee was kind and quick. He gave me two options based on my reservation and let me choose what I wanted. The car was clean, full tank of gas, and drove well. Return was smooth and simple. I added an extra day and it was no problem at all. Definitely will rent from here again.One location in Franklin
One location in Franklin
Most popular car type | Mini |
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