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Franklin car rental reviews and directory
Rated #1
Avis
Best Rated
10.0 Excellent (1 review)
1 location in Franklin
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Avis reviews
Car rental locations
Avis
Locations in Franklin
820 Crescent Centre Drive
+1 615 771 9070
All Avis reviews
Avis reviews in Franklin
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Budget reviews
Car rental locations
Budget
Locations in Franklin
820 Crescent Centre Drive
+1 615 771 4373
All Budget reviews
Budget reviews in Franklin
Recent Reviews
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car was clean
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9.2
Pros: Car
Cons: waiting 5 deep to pickup car
review from
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6.0
Just OK
Pros: Nice young man at counter. He even helped me with my luggage. Car ok.
Cons: The time that it took to get the car. The young man was having trouble with the computer entry and the person I viewed as his supervisor was not very helpful to him. We got through it though.
review from
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10.0
Simple, efficient, great service
Pros: This center is now inside Embassy Suites. From the front entrance, go left through the lobby and take a left at the first hallway and it's there on the left. I was helped immediately and the employee was kind and quick. He gave me two options based on my reservation and let me choose what I wanted. The car was clean, full tank of gas, and drove well. Return was smooth and simple. I added an extra day and it was no problem at all. Definitely will rent from here again.
review from
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9.2
Pros: Car
Cons: waiting 5 deep to pickup car
review from
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10.0
Simple, efficient, great service
Pros: This center is now inside Embassy Suites. From the front entrance, go left through the lobby and take a left at the first hallway and it's there on the left. I was helped immediately and the employee was kind and quick. He gave me two options based on my reservation and let me choose what I wanted. The car was clean, full tank of gas, and drove well. Return was smooth and simple. I added an extra day and it was no problem at all. Definitely will rent from here again.
review from
Rated #3
Enterprise
8.5 Excellent (12,795 reviews)
4 locations in Franklin
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Enterprise reviews
Car rental locations
Enterprise
Locations in Franklin
1201 Lakeview Dr
+1 615 794 1000
210 Wilson Pike Cir
+1 615 661 6181
284 Mallory Station Rd
+1 615 724 1830
625 Bakers Bridge Ave Ste 102
+1 615 778 9450
All Enterprise reviews
Enterprise reviews in Franklin
Recent Reviews
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- Neutral
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Find reviews that mention:
customer service
car was clean
pick up the car
great customer
great service
friendly staff
nice car
great experience
car available
great car
airport location
return the car
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10.0
Perfect Service
Pros: Jacob @ Enterprise was excellent and the car was exactly what we needed.
Cons: Not applicable.
review from
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4.0
Cons: Enterprise called me the morning I was to pick up my reservation rental SUV, letting me know that not only did they not have an SUV for me that I had reserved 4 days prior, they in fact had zero vehicles for me to rent. They eventually got me a small compact car that I rented with no price adjustment from the SUV????
review from
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10.0
Great Experience
Pros: Great Value
review from
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10.0
Pros: These guys are fast, efficient, but still friendly. I got the car and was on my way in no time, and dropping it off was even easier. Didn't give me a hard time at all about not picking extras. They offered them to me and I declined and so they continued explaining the rest of the process.
Cons: When I started the car and turned on the radio, the volume was fairly loud and the previous driver had turned the treble all the way up and the bass all the way down. A minor annoyance and not even worth removing a star for. I blame the previous driver for a bad taste in sound quality.
review from
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8.4
My fault, but insurance was more than I had antici
Pros: Upgraded my standard car to a small SUV because on not having a standard car on the lot.
Cons: I added insurance to my reservation and signed off on it with out really looking at the cost. When I returned me car was a bit shocked at the billed charges. They credited some back, but still felt a bit gauged. Insurance expenae was more than the rental expense. Next time I'll be sure to just ask for "collision" only.
review from
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10.0
Perfect Service
Pros: Jacob @ Enterprise was excellent and the car was exactly what we needed.
Cons: Not applicable.
review from
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10.0
Great Experience
Pros: Great Value
review from
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10.0
Pros: These guys are fast, efficient, but still friendly. I got the car and was on my way in no time, and dropping it off was even easier. Didn't give me a hard time at all about not picking extras. They offered them to me and I declined and so they continued explaining the rest of the process.
Cons: When I started the car and turned on the radio, the volume was fairly loud and the previous driver had turned the treble all the way up and the bass all the way down. A minor annoyance and not even worth removing a star for. I blame the previous driver for a bad taste in sound quality.
review from
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Hertz reviews
Car rental locations
Hertz
Locations in Franklin
1113 Murfreesboro Rd Ste 402
+1 615 599 3606
1682 Mallory Lane
+1 615 377 3140
All Hertz reviews
Hertz reviews in Franklin
Recent Reviews
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pick up the car
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10.0
Cons: Altima mirror placement poor at night and difficult to adjust. . good news is I know I Wont buy one!
review from
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10.0
Pros: Quick and easy
review from
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2.0
Never Again!
Cons: First of all, my reservation said 12 noon pick-up, but when I got there they location was closed. It shouldn't say 12 noon pick up on the reservation if the location closes at 12 noon. I then had to drive a half hour to the airport to pick up a car, but found out Hertz changed it's policy, and I couldn't rent with my Visa/Debit/Credit bank card. I had to go back home empty-handed the day before my trip, and couldn't rent anywhere else because of the same change in policy and/or exorbitant prices of the one rental car company taking debit cards. Since I had pre-paid online already, I had to get ahold of someone on the phone to get my money refunded, which then took a week to receive. It was a horrible experience. NEVER AGAIN!
review from
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4.4
Pros: Reservation wasn't ready well after scheduled pick-up, long wait.
review from
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8.8
Got what I needed.
Pros: I got an economy car on short notice for a short overnight trip.
Cons: For some reason, car places still can't seem to staff well enough. There was a guy on hold on the phone for the 15 minutes it took to get my car and why does it take 15 minutes? It seems that with today's technology I could at least start entering my info into a Kiosk when I arrive to shorten the amount of time it takes to get my car.
review from
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2.0
Cons: Never rented the car
review from
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2.8
Staff was barely even present
Pros: Absolutely nothing. The entire experience was unpleasant!
Cons: The lackluster gentlemen working the desk said "well this car hasn't been cleaned but you can have that" followed by "it's the only car we've got right now but there's a $20 a day upcharge from what you ordered and you'll have to pay that" Avoid these people at all costs
review from
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10.0
Cons: Altima mirror placement poor at night and difficult to adjust. . good news is I know I Wont buy one!
review from
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10.0
Pros: Quick and easy
review from
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8.8
Got what I needed.
Pros: I got an economy car on short notice for a short overnight trip.
Cons: For some reason, car places still can't seem to staff well enough. There was a guy on hold on the phone for the 15 minutes it took to get my car and why does it take 15 minutes? It seems that with today's technology I could at least start entering my info into a Kiosk when I arrive to shorten the amount of time it takes to get my car.
review from
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2.0
Never Again!
Cons: First of all, my reservation said 12 noon pick-up, but when I got there they location was closed. It shouldn't say 12 noon pick up on the reservation if the location closes at 12 noon. I then had to drive a half hour to the airport to pick up a car, but found out Hertz changed it's policy, and I couldn't rent with my Visa/Debit/Credit bank card. I had to go back home empty-handed the day before my trip, and couldn't rent anywhere else because of the same change in policy and/or exorbitant prices of the one rental car company taking debit cards. Since I had pre-paid online already, I had to get ahold of someone on the phone to get my money refunded, which then took a week to receive. It was a horrible experience. NEVER AGAIN!
review from
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4.4
Pros: Reservation wasn't ready well after scheduled pick-up, long wait.
review from
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2.0
Cons: Never rented the car
review from
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2.8
Staff was barely even present
Pros: Absolutely nothing. The entire experience was unpleasant!
Cons: The lackluster gentlemen working the desk said "well this car hasn't been cleaned but you can have that" followed by "it's the only car we've got right now but there's a $20 a day upcharge from what you ordered and you'll have to pay that" Avoid these people at all costs
review from
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Car rental locations
Eagle Rent A Car
Locations in Franklin
1096 W. Mcewen Dr
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Car rental locations
Stokes Car Rentals
Locations in Franklin
140 Royal Oaks Blvd
+1 615 647 0777
Car Rental Locations in Franklin
Good to Know
| Most Popular Car Type | Compact |
When to Book a Rental Car in Franklin
Average daily price per month
Rental car prices as pick-up date approaches
-1 day
-2 days
Top tips for renting a car in Franklin
- Book your rental car in Franklin at least 1 day before your trip in order to get a below-average price
FAQs About Renting a Car in Franklin
What is the most popular rental car in Franklin?
Compact (Nissan Versa or similar) is the most frequently booked rental car type in Franklin.
What is the best rental car company in Franklin?
Based on ratings and reviews from real users on KAYAK, the best car rental company in Franklin is Enterprise (8.5, 12795 reviews).
Which car rental companies are at the airport: Nashville Intl Airport (BNA)?
Car rental companies onsite at Nashville Intl Airport include Hertz, Advantage, Thrifty, Enterprise, Budget, Avis, Alamo, Payless, Dollar and E-Z Rent-A-Car.
Which car rental companies will pick you up at the airport: Nashville Intl Airport (BNA)?
Car rental companies that offer shuttle or pick-up services from Nashville Intl Airport to off-airport locations include Hertz, Advantage, Thrifty, Enterprise, Budget, Avis, Alamo, Payless, Dollar and E-Z Rent-A-Car.
How can I find car rentals near me in Franklin?
Take a look at our extensive car rental location map to find the best rental cars near you.
