Pros (+) We had a pleasent stay. The rooms were big and very clean, not noisy, the staff was friendly and always willing to help.
3 stars
Hotel Portobelo
Av Juarez No. 687 Col Centro, 44100 Guadalajara, Jalisco, Mexico
Guadalajara, Mexico
See location+52 333 614 6714Photos of Hotel Portobelo
Overview
Set within minutes from the Museo Regional de Guadalajara, Hotel Portobelo provides comfortable accommodation for guests. The hotel offers 86 rooms arranged over 4 floors. Each room features air conditioning, flatscreen TVs, private bathrooms, and ironing facilities. Upgraded rooms offer added living spaces.
Guests can grab a bite at the on-site restaurant. The hotel is also situated in Avenida Vallarta Avenue, which puts it within a few steps of several bars and restaurants, serving everything from hearty meals to savory tapas. Popular dining options include Café Benito, Tabarka, and Casa Nubori. Great for a night out, El Gato Café provides a relaxed spot for pastries, coffee and a game of chess.
Renovated in 2008, Hotel Portobelo has meeting facilities and a spacious banquet hall that can be reserved for weddings and other events. The hotel also maintains a 24-hour front desk with round-the-clock room service. Free private parking is available for guests. Other hotel amenities include free Wi-Fi in the rooms and public areas, dry cleaning, safety deposit boxes, and a wake-up service. In addition, the hotel provides drop-off services to the Miguel Hidalgo y Costilla International Airport (surcharge).
Hotel Portobelo provides easy access to many of the area landmarks. It’s within a minute walk from Parque Revolucion. It’s also situated close to other popular tourist attractions like the Templo Expiatorio del Santisimo Sacramento (8-minute walk), Guadalajara Cathedral (13-minute walk), and the neo-Gothic Templo Expiatorio del Santisimo Sacramento (14-minute walk).
Latest deals for Hotel Portobelo
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including GST, excluding local taxes and fees.
Amenities at Hotel Portobelo
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
- Free parking
- Business centre
- Wi-Fi available in all areas
Services and conveniences
- Business centre
- Car rental
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Bottle of water
- Private check-in/check-out
- 24hr front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Air-conditioned
- Conditioner
Accessibility and suitability
- Entire unit wheelchair accessible
- Disabled Access
- Roll-in shower
- Elevator
- Shower chair
- Accessible by elevator
- No smoking
- Non-feather pillow
- Toilet with grab rails
- Upper floors accessible by elevator
Bathroom
- Raised toilet
- Shower
- Shower cap
- Bathtub
- Spa bath
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Dining
- Grocery deliveries
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Food can be delivered to guest accommodation
- Coffee machine
- Coffee shop
General
- Seating area
- Hardwood or parquet floors
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- City view
- Storage available
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Pants press
Parking and transportation
- Airport shuttle
- Free parking
- Private parking
- Shuttle service (additional charge)
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Bedroom
- Socket near the bed
- Clothes rack
- Wardrobe or closet
Health and safety
- Daily housekeeping
- Safe
Pool and spa
- Hot tub
Outdoor
- Terrace/Patio
Workspace
- Desk
Things to do
- Evening entertainment
Reviews of Hotel Portobelo
9.3
Wonderful
2511 verified ratings
Wonderful
1949
Very good
298
Good
146
Okay
52
Fair
20
Mediocre
12
Poor
34
Summary of reviews
Guests say
Guests appreciated the hotel's central location and cleanliness, frequently mentioning the spacious and tidy rooms as highlights of their stay. However, there were notable complaints regarding service, particularly concerning payment issues and staff conduct, which affected the overall experience for some guests.AI-generated from customer reviews
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Score by provider
9.3 out of 10
509 reviews
9.8 out of 10
7 reviews
4 out of 10
1 review
9.5 out of 10
3 reviews
All reviews
Pros (+) I select the Portobelo Hotel every time I travel to Guadalajara. I have stayed there on 4 different occasions, and I had a very good experience every single time.
Pros (+) I really enjoyed my stay at this hotel! The room was very modern in design. The bed was very comfortable with nice sheets. Little touches, like all the lighting being controllable from the bed were much appreciated. The staff were very nice and I really liked the location as it was central to a lot of attractions. Without thinking I would stay there again.
Cons (-) I wish the restaurant on the ground floor offered better meal options.
Location
Av Juarez No. 687 Col Centro, 44100 Guadalajara, Jalisco
What's nearby
- Templo Expiatorio del Santísimo Sacramento0.5 km
- Plaza de Armas0.8 km
- Catedral de Guadalajara0.8 km
- Rotonda de los Jaliscienses Ilustres0.9 km
- Palacio de Gobierno del Estado de Jalisco0.9 km
- Regional Museum of Guadalajara0.9 km
- Templo de San Agustin1 km
- Teatro Degollado1.1 km
- Teatro Diana1.2 km
- Mercado Libertad1.5 km
- Parque Agua Azul1.7 km
- Instituto Cultural Cabañas1.8 km
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hotel Portobelo
Low season | September |
|---|---|
High season | May |
Average price (weeknight) | C$ 79 |
Average price (weekend night) | C$ 80 |
When to book a room at Hotel Portobelo
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Nearby hotels and places to stay
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See more nearby staysMost recommended
See most recommended stays in GuadalajaraGood to know
Value for money | 9.3 |
|---|---|
Distance to downtown | 2.1 km |
Nearest Airport | Guadalajara Miguel Hidal |
Distance to airport | 17.6 km |