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|Value for money||7.7|
|Distance to city centre||3.8 km|
|Nearest Airport||Hanoi Noibai|
|Distance to airport||131.0 km|
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The breakfast had choice and plentiful. The rooms were spacious and comfortable.
On arriving to Hanoi we were advised that an 8 night stay was too long with the lack of activity options available. I cancelled 7 nights and just stayed just the 1st night. I understand that this was a non refundable booking but on visiting the hotel to not of been offered anything for staying the one night and paying for 8 nights was of great disappointment.
The staff was very kindly.
The villa was very noisy and there are not a good place for relax.
The location is abysmal, this area is a ghost town, half built buildings as far as the eye can see. There wasn’t one thing I liked about this property. After your complimentary tea, it all goes down hill.
The staff are unfriendly and I felt a thug-ish vibe around the casino and restaurant. As an English speaker it is near impossible to understand the format of the hotels and the menus. As the only English people in the hotel we felt isolated and a hindrance to the staff. It was as if they wanted us out from the get go. The staff actively didn’t want to help us on our journey to Hanoi. The breakfast was mediocre at best. The food is overpriced and because you are isolated you have to pay the price. AVOID AT ALL COST
I liked the staff, most were very friendly, assisting, and accommodating. The breakfast was nice, with many options. There are two restaurants on site. There is a nice indoor pool to go with the outdoor pool. The hotel is about a 15 minute walk from many restaurants. This was not an unpleasant stay. The hotel was very much quiet after 9 pm. We were able to relax and enjoyed our stay. The managers were incredibly helpful. We would come back to this hotel.
The pictures of the hotel, casino, and rooms have been heavily photoshopped. I am not even sure that the pictures of the outdoor pool are not actually pictures of the pool at the Novotel just down the street. The view from the hotel villas or Ha Long Bay are now greatly obstructed by a new housing, shopping, and dining complex that is being developed across the road. We paid the hotel to have a driver for us at the the airport in Hanoi when we got off the plane. I walked outside three time and there was no driver with a sign with either my name or the hotel's name. I finally called the hotel and they located the driver, on my fourth trip outside I found the driver where he was supposed to be. The casino procedures are confusing and lengthy compared to the casinos in Macau, Las Vegas, or other gaming rooms in the U.S.
all good - although we lost the hand towel in the room - we were charges 75 pence ????
we could of gone back to the you for 75 charge- it was there some place?????
With a stay at Royal Villas in Ha Long (Bai Chay), you'll be within a 5-minute drive of Sun World Ha Long Park and Sun Square. Featured amenities include a business center, limo/town car service, and express check-in. A roundtrip airport shuttle is provided for a surcharge during limited hours, and free self parking is available onsite.
based on 63 reviews
Value for money
Policies vary by room type and provider.
Most Popular Landmarks
- Cho Bai Chay 1.8 km
- Halong Bay Marina 4.6 km
- Nha Tho Hon Gai Temple 4.7 km
- Tuan Chau Beach 5.5 km
- Tuan Chau Amphitheater 5.9 km
- Yen Lap Lake 13.9 km
|Haiphong Catbi||35.6 km|
|Ha Long Van Don Intl||43.2 km|