Great stay, awesome spa
The staff was amazing and so friendly. We loved the breakfasts, our room, the atmosphere, and the caves. We had a couple massage in the cave spa and loved it. The sound of dripping water reverberating through the cave was just so relaxing. I recommend a stay here to anyone who visits bermuda.
Hi quality/ friendly/ green/ short taxi ride from airport/ beuatiful
The staff was very friendly
My room was horrible. It didn't seem clean, needed painting, the shower was awful, water got all over
Food was good. Wish they had more Caribbean food. Menus are more Americanized
This time of year the high is like 68-70 so it got very cold some days and jacuzzi wasn't working
Everything. Staff, rooms, beach, location, price and view
Beach bar closes too early.
proximity to beach nice cove. Lots to rent at dive shop boat, kayaks, snorkel gear, etc. Staff except for pool bar staff were very friendly.
Food is lousy. Bar service at pool terrible waited 26 minutes for a drink at 2PM. Outdated...grounds dirty. outdoor seating DIRTY. Gave me wrong room key, walked in on another couple embarrassing. caves littered with garbage, towels, napkins, straws, empty beer bottles. Rooms outdated.
Friendly staff, and island hospitality
The staff were friendly and eager to see we enjoyed ourselves. The hotel beach on the bay is convenient, nice, and uncrowded. We used the bus pass to explore the island, and found people very helpful, and interested in providing a great tourist experience. The island people clearly want to earn our tourist business. Give them a try, they earned it.
We enjoyed the beautiful view and the waterfront location. Also, we were able to walk to the Crystal Caves, The Swizzle Inn and Baileys Ice Cream. Bus stop at entrance enabled us to traverse Bermuda with ease by bus and ferry. We did not take the all inclusive food plan because we were out all day and wanted to try different dining experiences. That worked out well.
The room was confrontable and the staff were so nice.
The quality of the food was mediocre for the price I paid.
We loved the scenic aspect, beautiful views. I absolutely loved being able to come out and sit in the lawn chairs and see Bermuda. We really liked how central it was to everything. We also loved the caves and plan to come back when it's warmer so we can swim in them!
Wish we were told more about the all inclusive aspect of the resort. Had no idea until our last day there when we saw a sign telling us about it. Financially, it's not smart to stay there unless you are apart of the all inclusive package.
very unique and calm
the location, the littke jakussi, so quiet, the way it is all situated, the view from the room
The pool was enjoyable as were the natural cave attractions
Food was mediocre, no room service, long walk from room to other ammenities, room was outdated, advertised free wifi but it never worked, no ice near room
When you stay at Grotto Bay Beach Resort in Hamilton Parish, you'll be near the airport, within a 10-minute walk of Crystal Caves and Bermuda Perfumery. Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Hamilton Parish? This resort has 1076 square feet (100 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Based on 1,000 reviews
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