Hotel Zentrum Hannover

A room is bland new and large.

The outward appearance is not clean.

Noisy room: bad noise isolation

The staff worked extremely hard to be helpful but they seemed to be overworked, working very long hours. There were only 2 members of staff on duty for my entire stay of 7 nights.

On arrival, I was told that there had been an error with the booking and my room had been double booked. I was transferred to another hotel but given a much smaller room, which I was not happy with. Eventually a member of staff said that an error had been made and my original room had not been double booked so I re-packed my luggage and was transferred back to the Orient. By this time, it was evening and I had wasted my first day of holiday.

Sentrumshotel

Very central

easy acsess to the heart of the city

close to train station, staff who I think were the owners or managers, were exceptionally helpful, and went out of their way to help us. The room was clean and comfortable and our stay there was very pleasant. Good value for money.

The hotel could do with a re-vamp inside, but this would not put me off staying there again.