Ava 2 Hotel

Nothing

The receptionist from the morning was very rude towards me at the moment of doing the check in (she talked to my as if I was stupid and didn’t know how to speak English when her English is not good at all) and she made me pay for the two nights right there, when doing the check in and without even seeing the room. If I had seen the room before paying, I would have left the hotel and looked for a new one without thinking. Let me tell you that the room where we stayed was DISGUSTING. Everything was dirty (floor, sheets, table, toilet), not all the lights worked and the walls were dirty as well. And the bed, I have never slept on something so uncomfortable!!! It’s a disaster! There were stains on the sheets and they smelled. We could feel all the spring on our backs. Horrible! By the way, there are tiny, black ants everywhere (from the floor to the bed) and the staff from the hotel is not very good at English so communication isn’t easy at all. The hotel is located in an ugly part of the city and you can hear all the noise from the street. Also, there were people shouting in the hallway at 3am and then again at 5am. Overall, we had the worst experience in this disgusting hotel. I wish I had never stayed in there. I think that what they are doing is a scam since we paid a lot of money for the disgusting room that we got. I’m extremely disappointed and I wish I could have my money back (and a new back since mine now hurts as hell from the horrible bed).