Money that was left on the dresser was stolen. The bed sheets were not changed on the third day as stated in their pamphlet. In fact the bed sheets were never changed in the five days we were there. The food that they had advertised Menu was not available
The staff was very friendly. We lingered in the lounge both nights we were there and the bartenders were incredibly friendly and seemed to enjoy having us there. The beds were very comfortable as were the pillows.
The rooms are very outdated which makes them appear less clean. It really could stand an interior fit-up to the decor to make it more welcoming and bright.
noisy air conditioner unit in room.
Location and price
Drawers and closest door did not operate properly. Conditioner had already been partially used.
The bed was super comfortable.
My room was by the ice machine, and I could hear a lot of noise through the door.
Clean and nice sized room well stocked!
Very hard to find entrance! Need bigger sign! Breakfast starts too late on Saturday! Need free breakfast and coffee
Did not like material used for bathtub/shower walls. Should have been tiled.
Staff is very responsive, professional and courteous.
Mark-up on pantry items is excessive. ie: bag of chips was $5.69; same chips are $1.69 at Target.
Front desk staff was very kind and helpful.
Cleanliness of the room! Loved the balcony.
The fact that I had to leave. No breakfast included.
We were REALLY unhappy to find that a high priced facility like Marriott made you PAY for breakfast. ðŸ˜žðŸ˜•ðŸ˜’
The Location & Staff
Needs updating in rooms. No safe in room.
Courtyard Charlotte Lake Norman is located in the midst of all the action in Huntersville, NC. Across the street from us is the well known Birkdale Village offering many shops and casual to upscale dining options to suit your fancy. We are right off of Interstate 77 and only minutes away from Huntersville Business Park, Newell Rubbermaid and Ingersoll Rand. Our guest rooms feature free Wi-Fi and a work desk. Some rooms feature a mini-refrigerator and a Whirlpool hot tub. Guests can enjoy our indoor pool and spa, 24-hour onsite fitness center, outdoor fire pit and our Bistro which is open for breakfast and dinner along with having a full-service bar. If you have small groups for meetings or social events consider Courtyard Charlotte Lake Norman as we have a 650 sq. ft. of meeting space. We look forward to your arrival!
Based on 73 reviews
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