Search
Photos
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays
Na Balam Hotel
3 stars

Na Balam Hotel

Calle Zazil-ha No. 118, 77400 Isla Mujeres, Quintana Roo, Mexico
Isla Mujeres, Mexico
See location+52 998 881 4770
From
C$ 216
Cheapest

rate per night

8.1
Very good
based on 1060 reviews
1,060 reviews
Room type
Provider
Nightly total
Standard Room
C$ 216
Double room
C$ 216
King room
C$ 892

Photos of Na Balam Hotel

Overview

Rating

Situated in Isla Mujeres, Na Balam Beach Hotel & Villas is a short walk from Isla Mujeres Harbour and provides an indoor pool and a private beach. It offers 4-star accommodation and views of the garden.

The hotel has been recently refurbished and provides a 24-hour reception, an airport shuttle and babysitting/child services. In addition, the multilingual staff are on hand to offer assistance.

Na Balam Beach Hotel & Villas has 33 rooms, all of which are equipped with a range of amenities to ensure an enjoyable stay.

The hotel's in-house restaurant, Zazil Ha, is a popular place to have a meal. Each evening, guests can enjoy a drink in the comfortable lounge bar.

Na Balam Beach Hotel & Villas is close to Kokonuts Isla Mujeres and Playa del Norte. Playa Mujeres Golf Club is just an easy drive from the hotel.

Rating
8.1
Very good
Based on 1,060 verified guest reviews

Latest deals for Na Balam Hotel

Wed 14/5
Thu 15/5
King room
2 king beds
Double room
bed type unknown
bed type unknown
2 double beds
Standard Room
2 double beds
bed type unknown
bed type unknown
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including GST, excluding local taxes and fees.

Amenities at Na Balam Hotel

  • Private beach
  • Snorkeling
  • Outdoor pool
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Free parking
  • Flat-screen TV
  • TV

Basics

  • Free Wi-Fi
  • Internet
  • Linens
  • Towels
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Body soap
  • Air-conditioned
  • Trash cans
  • Conditioner

General

  • Window
  • Family rooms
  • Seating area
  • Garden view
  • Inner courtyard view
  • Sofa
  • Tile/marble floor
  • Pool view

Services and conveniences

  • Safety deposit box
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key access
  • Bottle of water
  • 24hr front desk

Things to do

  • Eco tourism
  • Beach access
  • Bicycle rental
  • Fishing
  • Scuba diving
  • Diving
  • Snorkeling

Bathroom

  • Shower
  • Additional bathroom
  • Toilet
  • Toilet paper
  • Private bathroom
  • Walk-in shower

Outdoor

  • Terrace/Patio
  • Beach towels
  • Balcony
  • Private beach
  • Garden

Accessibility and suitability

  • No smoking
  • Upper floors accessible by stairs
  • Designated smoking area
  • Private entrance

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Shuttle service (additional charge)

Kitchen

  • Kitchenware
  • Refrigerator
  • Kitchenette

Dining

  • Restaurant
  • Bar/Lounge
  • Dining table

Pool and spa

  • Spa
  • Outdoor pool

Media and entertainment

  • Flat-screen TV
  • TV

Laundry

  • Laundry facilities
  • Laundry service

Health and safety

  • Daily housekeeping
  • Safe

Bedroom

  • Wardrobe or closet

Family friendly

  • Babysitting or child care

Reviews of Na Balam Hotel

8.1
Very good
1060 verified ratings
Wonderful
397
Very good
222
Good
201
Okay
88
Fair
82
Mediocre
28
Poor
42

Summary of reviews

Guests say
Guests appreciated the great location and service of the hotel, highlighting its proximity to the beach and friendly staff. However, several reviews pointed out cleanliness issues, including problems with insects and overall hygiene, which detracted from their experience. Some guests also mentioned outdated facilities and noise disturbances.
AI-generated from customer reviews
Location10 out of 10
Service9 out of 10
Cleanliness3 out of 10
Sort by:Most recent

Show reviews that mention

Filters

All filters

Filters

Review rating
Traveller type
Time of year

Score by provider

All reviews

10
Wonderful
Anonymous, Dec 2016
Pros (+) Location, views, service, beautiful water, and inclusive breakfast
Cons (-) Outsiders welcome on beach and kids a little loud at times

Location

Calle Zazil-ha No. 118, 77400 Isla Mujeres, Quintana Roo

What's nearby

  • Playa del Norte0.4 km
  • Aqua Adventures Eco Divers0.6 km
  • Isla Mujeres Harbour0.7 km
  • Dolphin Discovery3.1 km
  • Makax Lagoon3.7 km
  • Costa Occidental de Isla Mujeres National Park3.8 km
  • El Farito Dune3.9 km
  • Tortugranja4.8 km
  • Hacienda Mundaca5.2 km
  • Playa del Norte Isla Mujeres6.3 km
  • Garrafon Natural Reef Park6.9 km
  • Punta Sur7.7 km

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about Na Balam Hotel

Low season

September

High season

February

Average price (weeknight)

C$ 327

Average price (weekend night)

C$ 315
Cheapest month to stay with an average 26% drop in price.
Most expensive month to stay with an average 15% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Na Balam Hotel

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Na Balam Hotel

  • If you’re after a cheap room at Na Balam Hotel, then you should consider staying during the low season. The cheapest deals can generally be found in September and December.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Na Balam Hotel, plan to stay on a Friday or Thursday. The most expensive day is usually Tuesday.
  • How long should you stay at Na Balam Hotel? KAYAK users usually book their rooms here for 5 days.

FAQs when booking at Na Balam Hotel

  • Where is Na Balam Hotel located?

    Na Balam Hotel is located at Calle Zazil-ha No. 118, 3.1 km from the centre of Isla Mujeres. Playa del Norte is the closest landmark to Na Balam Hotel.

  • When is check-in time and check-out time at Na Balam Hotel?

    Check-in time is 3:00 PM and check-out time is 12:00 PM at Na Balam Hotel.

  • Does Na Balam Hotel offer free Wi-Fi?

    Yes, Na Balam Hotel offers free Wi-Fi.

  • Does Na Balam Hotel offer free parking?

    Yes, Na Balam Hotel offers free parking.

  • How far is Na Balam Hotel from the airport?

    Na Balam Hotel is 28 km from Cancun. Na Balam Hotel is 84.6 km from Cozumel.

  • Does Na Balam Hotel have a pool?

    Yes, Na Balam Hotel has a pool on-site.

  • How does KAYAK find such great Na Balam Hotel hotel deals?

    KAYAK scours the web for all room deals available at Na Balam Hotel in Isla Mujeres and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Na Balam Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Na Balam Hotel.

See more FAQs

Nearby hotels and places to stay

4-star hotel
Casa del Jaguar Beach Hotel
8.9 Excellent (228 reviews)0.02 kmOutdoor pool, beachfront, Spa and wellness centreC$ 617+
3-star hotel
51% cheaperHotel Villa Kiin7.8 Good (823 reviews)0.04 kmPrivate beach, snorkelling, Outdoor poolC$ 127+
3-star hotel
Lotus Boutique Hotel & Wellness Center - Adults Only
8.2 Excellent (187 reviews)0.04 kmAdults only, Outdoor pool, beachfrontC$ 606+
Deluxe Room Beachfront
0.11 kmWi-Fi, Coffee machine, TVC$ 384+
2-star hotel
85% cheaperSelina Poc Na Isla Mujeres7.3 Good (2,496 reviews)0.38 kmSnorkeling, Outdoor pool, beachfrontC$ 38+
2-star hotel
51% cheaperHotel Plaza Almendros7.1 Good (847 reviews)0.34 kmOutdoor pool, Room service, Free Wi-FiC$ 127+
3-star hotel
51% cheaperHotel Villa Kiin7.8 Good (823 reviews)0.04 kmPrivate beach, snorkelling, Outdoor poolC$ 127+
3-star hotel
46% cheaper
Hotel Paradise Suites
8 Excellent (283 reviews)0.23 kmFitness centre, Free Wi-Fi, Business centreC$ 139+
4-star hotel
Casa del Jaguar Beach Hotel
8.9 Excellent (228 reviews)0.02 kmOutdoor pool, beachfront, Spa and wellness centreC$ 617+
4-star hotel
Hotel Secreto8.8 Excellent (427 reviews)0.16 kmPrivate beach, Outdoor pool, Spa and wellness centreC$ 286+
3-star hotel
6% cheaperIxchel Beach Hotel8.8 Excellent (1,081 reviews)0.3 kmPrivate beach, snorkelling, Outdoor poolC$ 241+
3-star hotel
Lotus Boutique Hotel & Wellness Center - Adults Only
8.2 Excellent (187 reviews)0.04 kmAdults only, Outdoor pool, beachfrontC$ 606+

Good to know

Value for money

7.8

Distance to downtown

3.1 km

Nearest Airport

Cancun

Distance to airport

28.3 km