Great Fortune Hotel & Spa

Health and safety

• Daily housekeeping
• Contactless check-in/check-out
• Face masks for guests available
• Physical distancing in dining areas
• Physical distancing rules
• Property is cleaned by professional cleaning companies
• Process in place to check health of guests
• CCTV in common areas
• CCTV outside property
• Hand sanitizer in guest accommodation and key areas
• Screens or physical barriers placed between staff and guests in appropriate areas
• Use of cleaning chemicals that are effective against coronavirus
• 24-hour security
• Air purifiers
• Guest accommodation is disinfected between stays
• Guest accommodation sealed after cleaning
• All plates, cutlery, glasses and other tableware have been sanitized
• Delivered food is securely covered
• Guests can opt out of accommodation cleaning
• Staff follow all safety protocols as directed by local authorities
• Disinfection of high-touch surfaces
• First-aid kit
• Enhanced cleaning
• Thermometers for guests provided by property
• Safe
• Cleaning products

Services and conveniences

• ATM on-site
• Business centre
• Car rental
• Wake-up service
• Concierge service
• Currency exchange on-site
• Hammam (Turkish bath)
• Meeting/Banquet facilities
• Room service
• Tour desk
• Key access
• Key card access
• Express check-out
• Private check-in/check-out
• 24hr front desk
• Conference rooms
• Ticket service
• Safety deposit box
• Bottle of water

Basics

• Wi-Fi available in all areas
• Internet
• Fire extinguisher
• Free toiletries
• Smoke alarms
• Heating
• Air-conditioned
• Free Wi-Fi
• Linens
• Towels
• Shampoo
• Adapter
• Body soap
• Trash cans
• Conditioner

Dining

• Electric kettle
• Grocery deliveries
• Packed lunches
• Special diet menus (on request)
• Restaurant
• Bar/Lounge
• Food can be delivered to guest accommodation
• Coffee shop
• Minibar
• Breakfast in the room
• Tea/coffee maker
• Kettle
• Coffee machine

General

• Family rooms
• Hardwood or parquet floors
• Interconnected room(s) available
• Lockers
• Storage available
• Seating area
• Slippers
• Soundproof rooms
• Soundproofing
• Telephone
• Tile/marble floor
• City view

Accessibility and suitability

• Multi-lingual staff
• Hypoallergenic
• No smoking
• Designated smoking area
• Disabled Access
• Roll-in shower
• Elevator
• Accessible by elevator
• Allergy-free room
• Upper floors accessible by elevator

Bathroom

• Hairdryer
• Public bath
• Private bathroom
• Shower
• Shower cap
• Bathtub
• Toilet
• Toilet paper
• Toothbrush
• Walk-in shower

Pool and spa

• Spa
• Hot tub
• Indoor pool
• Steam room
• Spa and wellness centre
• Massage
• Sauna

Laundry

• Laundry facilities
• Ironing service
• Laundry service
• Pants press
• Iron and ironing board

Bedroom

• Extra-long beds (> 2 metres)
• Socket near the bed
• Sofa bed
• Clothes rack
• Wardrobe or closet

Family friendly

• Babysitting or child care
• Cribs available
• Child pool
• Kid-friendly buffet
• Baby safety gates

Parking and transportation

• Parking
• Airport shuttle (surcharge)
• Shuttle service (additional charge)
• Private parking

Media and entertainment

• Flat-screen TV
• TV

Outdoor

• Terrace/Patio
• Balcony

Workspace

• Fax/photocopying
• Desk