room smelled like smoke, flimsy sheets were frayed on the edges, walls in bathroom were dirty, bathroom floor majorly cruddy between tub and countertop. Check in person covered in tattoos and didn't describe location of room correctly or offer a map. Asked them to change rooms or change filter in ac because of smoke smell and they said they would bring ozone machine but didn't. Pool not usable because it was green and hard to find a white chair that wasn't brown. Also umbrellas broken and child almost popped in the head by broken umbrella stick. The only thing this hotel has going for it is property and location.
Bathroom never properly cleared. I arrived after dark and finding my beachfront room was difficult without any lights. 'Why not offer a flashlight/
The location on the beach was good
The staff ranged from stupid to surly. There was no one at reception and then a fight started when a guest complained that the bar wasn't opened at 4 like it was supposed to be. The room was ok but needed an upgrade The wall art looked like it was bought in a second hand store and the grounds definitely needed tending On top of this there was no breakfast and no coffee in the lobby. I'll never return. I'm a priority club member and was really disappointed!
Great hotel for less than the big names
It was a great room on the beach with a nice fire pit and multiple bars. Really enjoyed the whole thing.
When we arrived their was a vomit stain on the concrete outside our room. Not terribly close but not good. Also people did not pick up after there dogs. Saw a few "gifts" on the ground near our room.
The Holiday Inn Resort on the beach at Jekyll Island offers panoramic views of the Atlantic Ocean, wide open laws, a variety of dining options and superior service. Holiday Inn Resort Jekyll Island is centrally located and just 1.5 miles from the Jekyll Island Convention Center, Georgia Sea Turtle Center, Jekyll Island Historic District and Driftwood Beach. Enjoy dining at our full service restaurant, Beach House, which serves breakfast, lunch and dinner with indoor and outdoor seating. The Anchor is located poolside and serves lunch, dinner and your favorite drinks. Whether you're searching for the perfect family vacation, a romantic getaway or a business meeting or event, the Holiday Inn Resort Jekyll Island will exceed your expectations!
Based on 575 reviews
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