Pros (+) ROM was clean and comfortable.
Cons (-) The front desk person was in a bad mood, the last thing a person was to experience when arriving at a hotel after a long day of work is being helped by someone that is displaying a bad attitude.
2 stars
Best Western Plus New Orleans Airport Hotel
Photos of Best Western Plus New Orleans Airport Hotel
Overview
At Best Western Plus New Orleans Airport Hotel, every guest has access to amenities like a gym, a swimming pool, an outdoor pool, and a breakfast buffet. This hotel also offers free high-speed internet and on-site parking. Other amenities are 24-hour front desk service, laundry service, dry cleaning, a shuttle bus service, and daily housekeeping. There are meeting facilities, banquet rooms, and a business center available for use, too. Guests also have access to BBQ facilities and outdoor furniture, which can make it easy to enjoy the weather with family and friends. This is a non-smoking, wheelchair accessible hotel that has facilities for disabled guests.
Best Western Plus New Orleans Airport Hotel makes sure that every room is equipped with a flat-screen TV so that people can enjoy different movies and TV shows while they're here. It also ensures that each room includes a private restroom that has toiletries. Moreover, all of the rooms here have a telephone, a refrigerator, a microwave, and a coffee machine. Guests can expect to find heating and air conditioning in every room as well.
Tourist attractions like Morgan Playground, Imtt Field, Morgan Park, Louisiana Toy Train Museum, Rivertown, and Susan Park are all within 2 miles of this hotel. This can be great for guests who are hoping to visit nearby landmarks during their stay. Also, restaurants like Kenner Seafood INC, Ye Olde College Inn, Cafe du Monde, and Dots Diner are close to the hotel, which can be ideal for visitors who want to grab a quick bite to eat. Also, Louis Armstrong International Airport is only 1 mile away.
Latest deals for Best Western Plus New Orleans Airport Hotel
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including GST, excluding local taxes and fees.
Amenities at Best Western Plus New Orleans Airport Hotel
- Outdoor pool
- Fitness centre
- Free Wi-Fi
- Coffee machine
- Free parking
- Business centre
- Wi-Fi available in all areas
- TV
- Free toiletries
- Meeting/Banquet facilities
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Conditioner
Services and conveniences
- ATM on-site
- Business centre
- Car rental
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Express check-out
- 24hr front desk
Accessibility and suitability
- Disabled Access
- Roll-in shower
- Elevator
- No smoking
- Non-feather pillow
- Designated smoking area
Dining
- Microwave
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Bathroom
- Shower
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Bedroom
- Feather pillow
- Socket near the bed
- Alarm clock
- Clothes rack
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Things to do
- Gift shop
- Casino
- Golf
General
- Family rooms
- Soundproof rooms
- Telephone
Parking and transportation
- Free parking
- Private parking
Media and entertainment
- Shared lounge/TV area
- TV
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Outdoor
- Grill
Family friendly
- Complimentary breakfast
Fitness
- Fitness centre
Pool
- Outdoor pool
Reviews of Best Western Plus New Orleans Airport Hotel
7.8
Good
705 verified ratings
Wonderful
297
Very good
136
Good
101
Okay
45
Fair
52
Mediocre
24
Poor
50
Summary of reviews
Guests say
Guests appreciated the hotel's location, largely noting it as convenient and accessible. Cleanliness of the rooms was also consistently praised, with many mentioning how nice and tidy the facilities were. However, there were significant complaints regarding the service, with multiple reviews highlighting rude staff and poor customer service experiences. Additionally, some guests found the bed comfort lacking due to hard pillows and inadequate bedding. Breakfast received mixed reviews, with some enjoying it and others finding it subpar.AI-generated from customer reviews
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Score by provider
7.9 out of 10
2 reviews
8.4 out of 10
3 reviews
All reviews
Pros (+) The staff was personable and helpful. Strong thanks for their knowledge. Great location for quickly getting to MSY airport. Fuel available on adjacent property for refilling the rental car tank.
Cons (-) Pool was not available (to be fair, there had been strong storms passing through the area earlier in the day).
Pros (+) Hotel was close to the Airport but was very quiet, didn't hear any planes the whole time I was there. Hotel was clean and staff was wonderful and parking was free.The hotel is about 15 miles from downtown New Orleans.
Cons (-) Nothing
Location
189 West Airline Drive, Kenner, LA 70062
What's nearby
- Morgan Park2.9 km
- Rivertown Repertory Theatre3.2 km
- Louisiana Wildlife Museum3.3 km
- Susan Park3.4 km
- Esplanade Mall5.3 km
- Chateau Golf and Country Club5.7 km
- Pontchartrain Center7.7 km
- Treasure Chest Casino8.1 km
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Best Western Plus New Orleans Airport Hotel
Low season | December |
|---|---|
High season | April |
Average price (weeknight) | C$ 163 |
When to book a room at Best Western Plus New Orleans Airport Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 7.8 |
|---|---|
Distance to downtown | 4.1 km |
Nearest Airport | New Orleans Louis Armstrong |
Distance to airport | 2.4 km |