Find cheap flights to New Orleans

Pros: "great seats + wifi. Was treated like a human being."

Pros: "I had to cancel the flight because the have customer service very poor in air New Zealand vancouver BC agents the could not solve a simple problem in esta that happened to me similarly in Australia with the same problem of esta if they are not efficient they should be replaced there many good candidate for airlines in Vancouver BC"
Cons: "Improve customer services"

Pros: "Food is always the best. I had the butter chicken for dinner. It was very delicious."
Cons: "I think this was just a personal issue for me only, but I would say the atmosphere. I felt the plane was humid and often at times, I found it hard to breathe. On one occasion, a flight attendant attempted to take my food away without asking if I was finished or not. I was annoyed by their lack of manners. I also didn't like having two blankets. There was no room under the seat in front of me, to put it anywhere. It significantly reduced my comfort. The passengers sitting next to me also had no respect when they asked me to step aside and was rude in general. It made my mood worse throughout the flight but I hanged in there. It was okay."

Pros: "The seats are comfortable enough even in the economy class. The crew is attentive. Entertainment is great, lots of movies and music."

Pros: "The space!"
Cons: "Food"

Pros: "wasn't able to incline my seat..."
Cons: "being able to incline my seat..."

Cons: "Preferred seats in economy class are very uncomfortable if your row is full. Long, miserable flight."

Cons: "Food in business class and more choice of movies"

Pros: "Everything was good except....."
Cons: "The departure gate lounge for connecting flight to Vancouver was terrible.... very overcrowded, making for an unpleasant wait and boarding experience."

Cons: "Auckland to Chicago was fine. Chicago to Minnesota was horrible. The departure plane showed up late due to weather which is understandable. Once the plane showed up we waited for over 4 hours for a pilots to show up. Our flight could have bee managed much better, poor job by United!"

Cons: "Is it possible to build in a way to tilt the seat bottom up at the front a bit so that when the back is reclined you don'get as sore a bum, and you don't slide forward as much. The seatback recline and headrest were very good."

Pros: "Everything else."
Cons: "The departure was 20 minutes late (not too much), which delayed the arrival in NZ by the same amount."

Pros: "Decent meals, complimentary drinks including alcohol, more room between seats than some carriers"
Cons: "Seats are not as well padded as some carriers which becomes important on long flights. Heathrow gates are very long distances for anyone with mobility issues and switching terminals is confusing if not done regularly. Onboard staff was helpful. On board entertainment was free and varied. No WiFi?"

Cons: "For the $s paid for this flight the crew could be a little bit friendlier and having a smile on their face."

Pros: "Very smooth, uneventful flight, perfect, in other words"

Pros: "Left on time and arrived on time"
Cons: "ATR seats uncomfortable No food"

Pros: "My first long flight. Although long flights can be difficult, my experience was great. The staff was nice and friendly. The flight was enjoyable I liked the food and drink service. Good selection of music, movies, as well as other information provided, such as information about place to be visited. I was traveling with two friends, we did not sit together, but we were able to message each other via the texting service on the screen, that was awesome!"
Cons: "N/A"

Pros: "Crew was very nice and friendly Plane was clean Entertainment was good"
Cons: "Vegan breakfast was a bit odd (more of a dinner than a breakfast). Temperature was a bit on the cold side (I had a sweater, vest, jacket, and the blanket and was still cold)."

Pros: "Wonderful employees"

Pros: "After 3 flights on Air NZ we were very impressed by their service. Comfortable seats, great inflight entertainment system, decent food and very friendly cabin staff."
Cons: "We had 2 middle seats, which was less comfortable, but it was my fault for not choosing seats earlier."

Pros: "It was operated by air New Zealand so the service was top notch once I was able to resolve all other issues boarding."
Cons: "We had a flight bought on virgin Australia and operated with air New Zealand. The air New Zealand part was all great plane boarding etc, the horrible part is that we bought baggage allowances with virgin and they never transferred the information to air New Zealand. So there I am from the USA in a foreign country boarding a flight being asked to pay 500 nz dollars for a few kilos when I had already paid for it. Having to produce emails and payment information on something I had done months in advance. Overall I won’t recommend virgin next time I’d book directly with air New Zealand"

Pros: "Meal was excellent"
Cons: "Would have liked a blanket, it was a bit cold."

Pros: "There was so much I loved, but what really stood out was the mood was set from the beginning....music, lighting, and the welcome message on the screens that were personalized for passengers. Great food and the friendliest airline crew ever. I also loved the safety video....it wasn't boring even though I knew to he information."
Cons: "I was in the middle of the middle row, but even then....I couldn't complain.....most comfortable flight I've ever been on!"

Pros: "The plane was actually comfortable! The food was complimentary and very tasty. The entertainment was endless!"
Cons: "There were a lot of empty seats...it would be nice that 4 people weren't put together all at once, but this was fixed once we took off."

Pros: "The fact that every possible thing was tajen 8nto account to connect us from our late arrival intetnational flight. Great team"

Pros: "We fly a lot and have flown American, European, Asian airlines but this has to be the best experienxe ever. First, their checkin is all automated, even baggage. That makes the lines really short. Their staff standing by to help at every moment. When we used another airline in Australia Jetstar, we waited in line for one hour and then were scolded for being late! We even had to pay for our water and the staff took turn scolding us over our overhead bin stuff. Boarding of NZ airline was so comfortable, without pushing or crowds. Staff always welcoming you with a smile. Seats are wide and we were given free drinks, free headohones, and wait for it.... free dinner! And all served so politey and in the most gracious manner as if we were their guests. We were so taken back by their service and this was the aecond time we have flown with them in 10 days. My young daughter thought may be their staff gets paid more so they seem to be so much more happy. I also think that there is something when you dehumanize your customers by charging them for water and being uncaring to their needs. The staff also starts to treat the customers as cattle. Besides Southwest Airlines, I havent come across one another airline where the staff treat their custmoers with reapect while charging them for water. So airlines, take note. I would pay $50 per ticket extra just to be in NZ airline."
Cons: "Nothing"

Pros: "Everything was excellent , no complaints at all. Staff friendly and efficient,food was pretty good , wine nice good flight ."
Cons: "Not enough good new release movie selection was very average/ poor. Your boarding from LAX could be improved. You have two signs about Premium and economy lines for boarding! These are not obvious . There needs to be a staff member or two checking people as they arrive in a line to check they're in the correct t line . Otherwise people don't trailer until they have been in the wrong line until the reach the top of the line . Leads to frustration even before the flight begins! Otherwise great job everyone ! Thank You !"

Pros: "Good thing, we got there."
Cons: "The flight attendants did nothing and told us we had to buy water. Really?? We were over charged for our baggage by a long shot. You sell cheap flights but by the time you pay for bags it is no longer a deal."

Pros: "The flight attendants were friendly and seemed to enjoy their job. Appeared to be very accommodating for other passengers."
Cons: "No issues. Everything was great!"

Pros: "A little cramped on the domestic flight, but for the hour or so from Christchurch to Auckland, it was acceptable. I was impressed that ANZ did a quick meal service on this short flight. The crew was great - very friendly and efficient."
Cons: "Close quarters between seats."

Cons: "Paid for business class so I could Relax and sleep on the 10+ hour flight. Unfortunately, I was in seat 1G which was adjacent to the galley and storage compartments for the flight crew. Literally, every 15 minutes, someone in the flight crew was bumping my seat/bed - and waking me up. Never once got an apology. So pissed off I paid extra for business class when I would've gotten more sleep in a middle seat in coach."

Pros: "everything"
Cons: "Nothing"

Pros: "Comfy front row seat on Q300, quick trip"
Cons: "Nothing"

Pros: "Everything"
Cons: "Couldn't check in online and book seats. That was a bummer."

Pros: "Foot rests, pillows, blankets, nice seats, and they had free in flight entertainment as well as dinner and beverages"

Pros: "Not a problem, anywhere. For a long day, that is appreciated."

Pros: "We made our connection, just barely."
Cons: "Faulty equipment presented as weather problems caused almost hour delay."

Cons: "Fixed arm rests in the bassinet row. We had extra seats which was a lovely surprise but it was not much help as the arm rests don't move. Won't pay for that row again as my bub was just a bit too heavy for the bassinet."

Pros: "Lots of entertainment options and friendly crew."

Pros: "United Code share. Very poor boarding. Service is poor, food is poor. But compared to some US Airlines they are probably good."
Cons: "Well for every US airline. Improve everything."

Pros: "Food, service, comfort was all very good."
Cons: "Nothing"

Pros: "The cabin crew was friendly, helpful and good humored. The in-flight video and audio choices were outstanding. Meals were good but not outstanding."
Cons: "I suppose it is good marketing to make you walk past the amazing seats in business/premier class on your way past "Premium Economy" back to economy class on the Boeing 777 -- but it did make me wish I had a few thousand dollars to throw away on 13 hours of being pampered. Economy seats are pretty narrow. I am of average size and I was often bumping and being bumped by the passenger in the adjacent seat as well as by people walking up and down the aisle."

Pros: "Fabulous! Again, the Flight crew are so friendly. helpful and always smiling. The overnight flight went very fast. The dinners and hot breakfast served were beautiful. Complimentary wine with dinner was lovely."

Cons: "I dislike the system where some people are served food and their neighbors are not and no one knows if or why they are being fed or not fed. Apparently, I was in some sort of category where I was fed and my seatmate was not and neither of us knew why. Also, the entertainment being pay-to-play is just stupid."

Cons: "Would have been more exciting to land early if our gate was ready. Better to wait on the ground than their air I guess but after 11 hours on a plane the last thing you want to do is wait longer. Realize that's on the airport and not the airline, although there should be communication there."

Pros: "Great entertainment system with lots of selections. Electrical outlets and USB port also great amenities"
Cons: "I am a small person and found the legroom to be inadequate. I paid $50 to upgrade the seats to economy plus to give us a bit more space but it wasn't any better. For a long, overseas flight, more space is needed. I had more legroom on my domestic flight with United. Also, the airline attendants for Air NZ were unpleasant and downright grumpy at times. It made a long, uncomfortable flight seem a whole lot longer."

Pros: "Air NZ is the best Airline."

Cons: "Some of the crew were a bit pushy"

Pros: "Good crew."
Cons: "No food just sofa/coffee service. Boarding too a very long time, probably more customer related than airline"

Pros: "Crew was quick to help."
Cons: "long flight -- 2nd cup of coffee"

Pros: "The tv is good addition Comfortable chairs"
Cons: "Menu could have been improved"

Pros: "Seat was okay, and the crew were good. Boarding was quick probably because not many passengers on flight."
Cons: "Nothing really. Flight was quick."

Pros: "Good experience"
Cons: "Better snacks"

Cons: "I’m skinny and 5’2” and I felt squashed. Like I was in a dollhouse. The space is too small, it’s too uncomfortable. I couldn’t take my zip front sweater off. The seats and space are not proportional to humans."

Pros: "Predictably late."
Cons: "Be on time."

Pros: "Comfortable seats"

Cons: "In flight movies would be nice . Tight seats for 6.3 huy"

Pros: "Food and drinks were great"
Cons: "Would have liked being able to select a window seat."

Pros: "Great service"
Cons: "Stuck at landing. For over 20+ minutes"

Cons: "CheezIts were too salty. We had to sit on NO tarmac for over 10 minutes because a plane was stuck at our gate...several other gates empty - what's up?"

Cons: "Snacks"

Pros: "The crew was attentive."
Cons: "Games on the tv were okay. Tetris would be a nice addition."

Pros: "Crew was amazing."
Cons: "Delayed departure due to late crew arrival. Not a huge deal."

Pros: "Flight was early into New Orleans"
Cons: "Flight had a lot of turbulence"

Pros: "I was rerouted through Detroit after it was apparent I would miss my connecting flight. The flight was good and I have no complaints."

Pros: "Great crew"
Cons: "Wi-Fi not working or hard to get to work. Flight was delayed by an hour and service was very rushed."

Pros: "On time, pleasant and friendly flight attendant, no unexpected issues or problems."
Cons: "Grumpy gate attendants at YUL! Could not hear the captain’s comments over the PA system. Shouldn’t the volume be checked every so often? We were offered only water or coffee, bad enough, then there was no milk or cream on board, so water or black coffee... not very impressive! And there was no entertainment so I’d rate that zero but the scale only goes as low as one star."

Pros: "The crew! You have great people working for you on these routes."
Cons: "This was an easy flight. Nothing bad."

Pros: "Good service and on time."

Pros: "Nice plane. Efficient crew"
Cons: "Not their fault but they were delayed 4 hours. At least they texted updates fairly frequently but I can’t give a 5-Star review because of the huge delay"

Pros: "It's a fast flight and boarding was quick."
Cons: "The terminal at LGA airlines is terrible."

Cons: "Customs never to hire more agents to work in the early mornings."

Pros: "My seat was randomly the exit row, so more leg room and pilots made great time"
Cons: "Left 20 minutes late because of travel agents"

Pros: "Great staff, plenty of room, efficient snack and drink delivery, effluent boarding"

Cons: "Not much to read"

Pros: "Easy transition through customs."

Pros: "Crew was kind and helpful. Snacks were great!"

Pros: "Not applied"
Cons: "Not applied"

Pros: "The outbound crew was terrific. The flight itself was fine. We even arrived early."
Cons: "Upon deplaning in Cancun, ALL passengers are put on a bus and driven far away from the terminals to an arrivals area. Those of us with connecting flights are royally f*cked at that point, especially if your connection is short, as mine was. The so-called shuttle to the departure terminals, which are entire kilometers away, was to arrive in like half an hour. HALF AN HOUR. Who has this time to spare?? The alternative to the shuttle is paying a taxi that charges a hefty fare--and God help you if you don't have cash. The departures terminal was swamped and only thru begging assistance and line cuts did I make my connection...and then only by the skin of my teeth. It was a complete nightmare."

Pros: "Over all everything specially we got in earlier than expected"

Pros: "Crew member Lori was exceptional. Great detail to safety and customer service!"

Pros: "Really helpful staff, clean plane, attentive and easy boardiing"
Cons: "The check in was a bit confusing at the airport."

Pros: "I got upgraded to comfort + which was great. quick flight, was even early"

Cons: "Paid first class. Got served after people in coach."

Pros: "Fligth were on time"
Cons: "My flight from Montreal to Atlanta was 2:30 min Left at 6:10 arrive at 8:30 roughly Tried twice to get to my connection earlier and get 9:30 instead of 12:09 fligth to Daytona Delta was not flexible to allow me to book saying i did not have 55 min in between fligth which i had than lear n it will cost $75.00 to change the fligth - What? Very disappointed of Delta - lost 3 hrs at the airport today"

Pros: "New aircraft A320"
Cons: "Late,"

Pros: "Same as above."

Pros: "Couldn’t find a thing."
Cons: "My husband booked West Jet by phone. They spelled my name wrong on the ticket which caused hours of delays tryng to check in...ultimately leading to our missing the flight. The time spent was around 6 hours....4 of them the were on one continuous phone call where we were bumped back and forth between West Jet and Delta. The problem was never fixed and we haven’t flown home yet. We have new flights booked on Delta but only because Delta took pity....West Jet does no refunds or reticketing. If flights are missed you're out on of luck!"

Cons: "Flight was delayed nearly 2 hours without any compensation to the passengers. I frequently fly jet blue and whenever they are that delayed not weather related the staff frequently gives the passengers a complimentary cocktail. Also your boarding process makes little sepnse to me why board from the front of the plane more sensible to board back to front"

Pros: "The gate person was very accommodating"
Cons: "It was over 2hrs late due to mechanical problems. Seems to be the norm."

Pros: "Delta automatically rebooked our flight due to delays. We were rebooked on Air Canada"

Cons: "Plane kinda of old. Just cookies and coffee"

Pros: "It wasn’t bad or good."

Cons: "Long delay due to maintenance of oxygen masks issue. Why hadn't this been taken care of with preventive maintenance?"

Pros: "The staff are fun and friendly. One of the hostesses stepped into the vacant seat where I was sitting and stepped back further when people where pushing by. We were almost cheek to cheek. The closest I've come to a cute bum in years."
Cons: "The gratis food offering isn't healthy - those bread pretzels, versus the almond & tomato juice I had on the next flight, with ...can't remember the name."

Cons: "Seating was tight"

Pros: "They ran out of food on the plane"

Pros: "Personnel and crew handled the problem in a professional manner doing everything in their power to make the best of a bad situation. Another plane was provided within a reasonable time frame."
Cons: "Four hour delay. Boarded and then being told after 40 minutes that the problem was not fixable."

Cons: "No space."

Pros: "Cabin crew was okay"
Cons: "I would’ve appreciated if the crew did not blame a very evident turn-around delay on weather. The TAF and METAR in Halifax do not support that. It looks more like the crew was trying to hide their incompetence. This delay prevented me from catching my connection in Calgary. Needless to say, Westjet refused to take their responsibilities."

Pros: "efficient crew"

Cons: "Need to use your own device for entertainment, no screens in flight."

Pros: "I missed the connection."
Cons: "Making my connection"

Pros: "The plane was nice and quiet, and the crew was lovely."
Cons: "It was so cold!!"

Pros: "Great crew, very accommodating for a small and short flight"

Cons: "We never made it to our holiday destination. There were a handful of going to BDA from Pearson. Your inbound flight was late. Would it have killed you to hold it for 5 mins?"

Pros: "Could not tap opinion on previous page. Good trip. Good service. Good legroom which was covered."
Cons: "Food prices."

Pros: "The crew was polite and prot"
Cons: "It wasn’t free"

Cons: "We wait on board so long."

Pros: "Very low ticket prices, everything went smoothly (no delays), lots of leg room!"

Pros: "Room Sears in row 4"

Pros: "All was on time so did not have to deal with Kayak with any problems"
Cons: "Nothing"

Pros: "We we’re late getting in from Halifax because of head winds. Walked from one plane to another and luggage arrived with us."
Cons: "Nothing"

Pros: "Friendly staff on time"

Pros: "Direct flight good sale price"
Cons: "Westjet connect doesn't work well. Plane very full and stuffy. Return flight delayed 1 hour"

Cons: "Late, late, late. No window, and prisoner in my seat!"

Pros: "Most employees were courteous."
Cons: "Flights were delayed multiple times . boarding was slow, seemed un organized."

Pros: "We were happy to be seated in the exit row which gave us additional space. Although it was a direct flight, they offered drinks and snacks twice, when normally when flying I only see then come by once. I noticed Aiden seemed really friendly and kept a smile. Also when dropping off our luggage beforehand was a fairly speedy process."
Cons: "Seats don’t lean back."

Pros: "Staff were helpful and smiling. Good value"
Cons: "We needed a better choice of food"

Cons: "Coffe was soooo bad!"

Pros: "Crew was helpful and friendly."

Pros: "Very comfortable and smooth"

Pros: "Friendly and helpful staff. Boarded and got off quickly. Clean airplane."
Cons: "I felt cramped in my emergency exit seat, especially having a larger size person sit next to me. My seat was not comfortable. Being tall provides no advantages on westjet. Had to look down at my phone the whole time for entertainment, neck hurt. Wont fly again"

Pros: "The head steward was excellent. He has a great sense of humour and was very informative. The flight was on time and comfortable."
Cons: "Na"

Pros: "Flight was on time and flight crew was very friendly."
Cons: "Having to exit the terminal and go through security again when changing planes in Toronto."

Pros: "flight was not full drinks on board free kind staff wonderful views"
Cons: "for a person measuring 2.00 metres / 6.6 ft the entrance to the plane is very low Standing up in the aisle was impossible."

Pros: "On time"
Cons: "Very expensive"

Pros: "I liked the congenial attitude of the staff & flight attendants. The drinks were free for once."

Pros: "This leg of the travelling was fine. I know I got fleeced on the price of the round trip to go home for a funeral but didn't realize just how bad until my seatmate told me he paid a third of what I did. Note to self: Don't ask the traveller next to you how much they paid for their ticket..."

Pros: "Everything went smoothly. Flight on time."

Cons: "Original flight was cancelled . Re booked on a different flight , that one was delayed with no new time , with a threat that that flight would be cancelled , we were booked on a 3rd flight , to Toronto to connect to a delta flight to Atlanta . We were told that delta would give us our boarding pass to Atlanta at the delta desk in Toronto. At delta in Toronto we were advised that there were no available seats on the flight we were supposed to be booked on . Delta booked us to Detroit then on to Atlanta . Trip delay was over 9 hours and lots of stress and run around . Very disappointed with west jet . We have always used west jet and this was the first time we felt we were given very poor service .causing a very long and stressful day , arriving at our destination 9 hours later than planned , resulting in a 24 hour exhausting travel day."

Pros: "on time, quick boarding. NO LINES at TSA!!!!"

Pros: "Our boarding agents were very helpful, courteous, and kind. They have a tough job, especially with all of the delays and fussy people. We were given quality service each time there was an interaction."
Cons: "We missed our layover flight due to a luggage error. Despite of this error, the agents we dealt with were very helpful. They got us on the next immediate flight with ease."

Pros: "Fight and everything else was fine."
Cons: "There was a huge problem with the paper work..Names were not filled out right ( middle names missing) and Last name Misspelled even though on our copy it was first spelled right."

Pros: "The stewardess serving drinks was very pleasant. Thank You"

Cons: "WestJet informed us Kayak did not pay them the funds they took from me on 11/26 and 1 had to pay for full price for the day to fly out. So kayak owes me $500"

Pros: "It is inconvenient to disrupt your plans with such delays"
Cons: "It is inconvenient to disrupt your plans with such delays"

Pros: "The crew and service rendered."

Cons: "The chairs were in bad condition and the airline was delayed which made me nearly miss my next flight."

Pros: "No issues"

Pros: "I like that I got the plus seat for no extra charge."

Pros: "Everything except the delays. I like the new app on your phone or tablet to watch movies and TV (and it's free now to watch movies like on AC!). I approve of this change westjet. The staff are very good at informing customers to make sure they download the app before boarding. However because people generally suck and don't listen there is always someone complaining about not having the app on board afterwards."
Cons: "Unfortunately this flight number is always delayed, WS269 Friday YHZ to YYZ. This is the flight I always pick for work schedule compatibility, but have found it to be delayed 30 min to 2 hrs the last 4 times I've taken it in the last 3 months."

Pros: "The airline attendants were very friendly"

Pros: "On time"

Pros: "Helpful staff"

Pros: "The crew was very nice and accommodating. Boarding was well organized and fast."
Cons: "No food and very warm on the plane."

Pros: "Nothing in particular."
Cons: "We were delayed by 30 mins. We waited another 20 mins at the gate because there was another plane there. We only got cheetos as a snack."

Pros: "The women at the boarding kiosk were very good as they helped me to avoid the lineup for rebooking my flight. It was fast and rebooking through the website. Avoid calling them."
Cons: "Cancelled"

Pros: "Crew was good, the flight landed 30mins early - however the airport wasn't ready for us to be so early."
Cons: "I sat in coach and always feel like a sardine stuffed into my seat."

Pros: "Everything was great!"
Cons: "Nothing to complain about"

Cons: "The food was fantastic also the crew."

Cons: "Organisation at Tegal airport, was a free for all to board the plane."

Pros: "Na"
Cons: "Kayak.com overwrote the passenger name with an incorrect name. Neither Kayak.com or lastminute.com could correct this which resulted in me losing approx. £600 and taking the issue to the small claims court."

Pros: "rebooked onto another flight due to missing connecting flight in london"

Cons: "Flight was over hour and a half late. Flight attendant forgot about me and my drink order on board. They didn’t pick up the trash we had to ask for it. Gate wasn’t ready upon arrival"

Cons: "Seats were so tight and uncomfortable. This was an 8+ hour flight and it was so hard to rest."

Cons: "The plane was warm which became uncomfortable for the second half of the 9 hour flight. Also they had some issues with double booked seats and having to move people around which delayed takeoff. The staff did a good job of making the best of a bad situation thoug."

Pros: "Good crew!"
Cons: "No complimentary coffee or soft drinks! No entertainment!"

Pros: "The food, the wine"

Pros: "Our airline steward was incredible."

Cons: "I had to get off the plane."

Pros: "Very good aircraft!"

Pros: "Definitely the best flight so far."

Pros: "Clean plane and excellent flight overall. The food was very good and the cabin crew were very nice."

Pros: "The crew was outstanding."

Cons: "As per above"

Cons: "not much room. cant explain the boarding. too complicated and required going down stairs."

Cons: "My checked bag didn't make it from Barcelona to my destination (new orleans)."

Pros: "All BA personnel were polite, professional and helpful. The dinner meal (chicken curry) was really good."
Cons: "I was jammed into my seat. Once the person ahead of me reclined, my knees were pressed into the seat-back for the duration of the flight."

Cons: "Checked-in baggage got mishandled and haven't got any response from British airlines after 24 hrs of complain filed."

Pros: "My original flight to Bologna was cancelled and was rebooked on a flight after 12 hours! The only good was that the rebooked flight took off on time"
Cons: "Flight was chaotic! No room for hand luggage. When they sell hand luggage only tickets then why not provide the space!! Banged up old aircrafts. The food selection from their “M&S” menu was limited, had nothing veg on board"

Pros: "Nice new plane. Spacey."
Cons: "Ba.com app is flaky. Looks like s/w not tested properly"

Pros: "Nothing"
Cons: "Everything"

Cons: "My suitcase didn't arrive at the airport in Bologna with my flight. I am still waiting for it and inside I have all I need."

Pros: "Air hostesses were good"
Cons: "Poor food, and very little of it is given. poorly run airline. Too many unnecessary rules that don't apply to any other airlines that they claim to be in the name of security. Will not fly again."

Pros: "Behavior of board personnel"
Cons: "The delay in London"

Cons: "I booked a regular flight and at the end the system or dont know how, booked me PLUS ECONOMY, when I wanted to change my ticket date, it was so expensive and almost no dates were available. Also, you didnt give me chance to downgrade in order to change the dates more easily. I always fly through BA and I love the easy it is to change dates, but this time you disappointed me. I usualy choose BA because its easy and non expensive to change dates in my flight but now I may be open to book with other airlines."

Pros: "Crews were very polite and helpful when I had trouble with my carry on luggage. Cheerful despite the overnight flight. Unfailingly polite when asking people to do things that had already been asked or explained several times."
Cons: "Seat was uncomfortable--something about the contour of the back. Pasta with vegetables was mushy. Not enough movie choices."

Pros: "Crew, funny safety instructions with Gordon Ramsey"
Cons: "Delays"

Cons: "When trying to check in online the day prior, the British Airways system was unable to load my reservation. Upon arrival to the airport, the rather unambitious fellow at the check-in desk refused to look up my reservation and instead insisted that my flight was in fact through American Airlines. After waiting in yet another queue, I was sent back to British Airways, where it was confirmed that Iwas booked on the flight, but that it would be to late to check my suitcase. I am still at my city of origin in London as I write this review."

Pros: "I was able to sleep without being disturbed."
Cons: "My flight was delayed 4 1/2 hours"

Pros: "On time. Decent legroom. Average movies -- a bit bland."
Cons: "Daytime flight, Boston to London. Fair breakfast. But instead of a decent snack and wine before landing 7pm, they gave chips and cookies and no wine."

Cons: "There was no rhyme or reason to boarding, except for first class passengers. It was just a free for all. Plane was packed and seats were uncomfortable."

Pros: "Very clean jet and friendly crew"
Cons: "No entertainment or complimentary meals"

Pros: "Good legroom and lots of space on the plane"
Cons: "All good"

Cons: "Would like more choices for music to listen to."

Pros: "The flight to NO was good. Service was good as well."
Cons: "The seating was much more cramped than the flight to Ireland. Very tight quarters for a 10 hour flight. Other than that, it was good. We arrived safely and that's the best feeling ever!"

Cons: "It was difficult to get our seat assignments."

Pros: "London to New Orleans direct is an excellent route."
Cons: "Food was poor."

Pros: "Regardless of many flights, this was my first experience with BA on transatlantic flights. And I was pleasantly surprised. Very well mannered crew, politeness, help, all... Food was great as well. Overall great first impression and definitely will fly again with BA."
Cons: "In general, it was ok, can't complain."

Pros: "Fairly clean, on time and staff were very nice."
Cons: "No food or drink anymore! You have to pay to get a budget airline at premium prices."

Cons: "The fact that even water is for purchase is disgraceful"

Cons: "Did not allow us on the flight one hour before scheduled time due to inability to check in."

Pros: "The flight attendants on this flight where the best I've ever had!"

Cons: "Old Plane. Very complicated check in yo the plane. 40 mins delay"

Pros: "The first class steward who helped us when he didn't need too. The free films."
Cons: "I flew British Air in the past and had excellent service. I actually would have paid a bit more to choose them as an airline. No longer! Horrible service. Our stewardess was rude and unhelpful. Best example, when my husband turned in the remains of his last meal, something had leaked over his tray table. She didn't bother to help. He luckily had some extra napkins. She watched him clean it up and then left without taking the soiled napkins. Thanks. The meal quality was poor on the international flight. American handled the start of our vacation. Such a superior international flight quality compare to British Air."

Cons: "This flight was delayed for 3 hrs which meant I would miss 2 onward connections-- had to be re- booked on American"

Cons: "The low resolution screens and limited programming compared to other airlines and aircraft"

Pros: "Able to stretch out with empty seats and don't feel so much like a sardine in a can. When it's full, like the flight from Houston to London, it's misery and I remember why I hate flying. Flight left on time and arrived a little early. Crew were very friendly and professional."

Cons: "They claim to be cleaning these planes but I find that hard to believe when there is Gum on the window sill. We were also delayed quite a bit in the boarding process. Also I would imagine that during Covid-19 these companies would do a better job of not overbooking flights but all of my flights with American this past weekend were overbooked. Which delayed us even longer as they searched for volunteers to adjust their flights. In today's age of technology the idea that they are still overbooking planes makes no sense to me in the slightest. I will be walking, driving or taking a boat before I fly American Airlines again."

Cons: "WiFi"

Pros: "Everything was on time considering the heavy Holidays travels."

Pros: "Air Crew was professional and polite - flight was quick and lasted less than 90 minutes in the air, was overall enjoyable"
Cons: "Gate attendant was fairly rude (could be a result of holiday travel stress) - several travelers didn’t speak English fluently, and she would snap at them or roll her eyes they weren’t comprehending instructions. Boarded extremely early (almost an hour) but sat on tarmac for some time - eventually took off about 20 minutes late. Not airlines fault and likely result of holiday backlog Retrieving baggage from plane was biggest issue - use a carry on to but was required to valet bag as opposed to storing overhead. Baggage unloading was late (again, holiday backlog) but no personnel were available to inform passengers of delay, and bags were not in initial cart. Resulted a delay of offloading by roughly 20 minutes. Was ultimately found in the second wave of luggage, and witnessed baggage handlers tossing luggage carelessly onto cart floor. Nothing was damaged but was annoyed at lack of communication and overall disorganization."

Pros: "Crew was very nice."
Cons: "N/A"

Cons: "The salad was included two unmentioned items that were unwelcome: bleu cheese and pasta."

Cons: "Food quality"

Pros: "No amazing crew, just average. The should airline should have follow through on a specific request, but the airline's computer wipes out such things."
Cons: "Airlines should listen to the requests of the passengers."

Pros: "All was ok accept they charge 32dollar for bag."
Cons: "Travel with free bag."

Cons: "Everything, especially an AA customer representative. Very rude, inconsiderate, and unprofessional."

Pros: "On time,"
Cons: "WiFi didn't work."

Cons: "The booking process. Went through a third party (ka$@k) and at the last minute was transferred to a cheap aggregator I had never heard of. Needless to say customer service was a joke. Plain fraud."

Cons: "The wifi signup process not seemless with Android."

Pros: "The crew was super nice and I saw them be super accommodating to other passengers which made me feel good about using their airline."
Cons: "They should offer headphones"

Cons: "Make seat available for two of us together not every one in a deferent row"

Pros: "Even thou flight was delayed we arrive at a decent time."

Pros: "No"
Cons: "No"

Cons: "Bathroom needs fixing as toilets were not working. Planes kept getting cancelled. I never have problems with southwest"

Cons: "How does a ground crew not know a plane is coming in late. How is there no one here for baggage. It's a joke."

Cons: "KTerrible coffee. Tasted stale"

Cons: "inadequate ventilation"

Pros: "On time."
Cons: "They had to take my bag and because no one would volunteer... sigh."

Cons: "Un necessary delays from start to baggage pickup"

Pros: "The crew was great and made light of a relatively tense situation. This was a connecting flight for many passengers which was delayed so many of us were missing our connections. The crew still did a great job keeping everyone comfortable and boarding us quickly."
Cons: "Unfortunately our plane was grounded in Chicago before our leg of the trip even began. By the time it arrived in YYZ many of us would already be missing connections. Due to a smaller plane we have to stow most of our carry on below which caused a bit of chaos while disembarking trying to retrieve bags and hustle to the next flights. Since I knew before leaving YYZ we were quite delayed my husband drove to ORD to pick me up instead of waiting 24hr for the next flight to St. Louis. It added 8 hours of driving for him to an already long day but we made the best of it."

Cons: "Boarding at Terminal 3 gate A8 was slow and a single line makes for a lengthy process."

Pros: "LOVED the spacious leg room on that aircraft!"
Cons: "The lady beside me and everyone else listened to her audio book."

Pros: "Entertainment options."
Cons: "This new low life category where you cannot even pay to be treated like a human."

Cons: "Bag was delayed and damaged"

Pros: "Seats were nice, service came pretty quickly considering the size of the plane, boarding went reasonably quick"
Cons: "Started boarding and didn't announce another delay till we're on the aircraft, sitting in the gate for an hour and a half. My audio jack was broken and regardless, it will still trying to charge me for everything even though i was force to be squashed between two people who are also frustrated about sitting doing nothing."

Pros: "good price and a good route"
Cons: "This turned out to be a 'code share' flight operated by American Airlines. As such, neither Qantas nor American Airlines would allow me to buy premium seats so we could have extra leg room. They said the 'code share' blocks seat sales! Be ware Also found out that American Airlines does not serve meals on flights from Toronto to LAX. I was told they only serve meals on "international flights" but that I could buy a sandwich or snack. Unfortunately they only had 4 sandwiches on board , which sold within the first 2 rows of the plane!"

Pros: "Attendants are always friendly; always a peaceful travel event"

Pros: "Boarding was a breeze"
Cons: "N/A"

Cons: "There was a glitch in the system with our boarding passes. It got sorted out but was just kind of weird."

Pros: "it was a bit bumpy all the way to NOLA, but we still got drinks and snacks, and flight attendants were very nice"

Pros: "Good assortment of entertainment"
Cons: "Delayed so long we missed our connecting fligh. Then we’re left with no hotel room as everything was booked in Miami for the holiday weekend. It was a mess"

Pros: "The seats were comfortable and the boarding process was very well organized."
Cons: "The plane had a very good entertainment system with a lot of good movies, but the flight had no earphones available, so only the passengers that had their own ear/headphones could use it. Other than that, the flight attendants were not kind in any way and items present in the onboard menu, were not available, as I asked for Pringles and there was none. I did not see anybody eating some food in this flight, other than the mini pretzels served. How a 3hour flight arriving at 09 PM, had no food onboard?"

Cons: "Staff seemed tired with some minor conflicts between them at Toronto gate"

Cons: "The seats are hard although spacious for a 3 set row."

Pros: "At least the gate agent was pleasant when she told us she couldn't help us and gave us information to get rebooked."
Cons: "That our bags were late coming off the plane and instead of being able to put them on the connection belt we had to take them up to recheck and rwtag them."

Cons: "I hated the waiting area at Pearson. I hated the temperature and how tiny the seats are. Was so hot and absolutely miserable."

Pros: "Friendly crew"
Cons: "Zero Entertainment. Flight delayed around 30 minutes, which gave me a heartburn as we had to catch the next flight. No priority plus lounge near this gate in Toronto"

Cons: "Middle seat and one of the last ones on. Enough said"

Pros: "I liked having a window seat."
Cons: "My screen was broken, so for 6 1/2 hours, I was unable to watch any movies and didn't see the safety video either."

Pros: "I made it safely to my destinations and in a timely manner."
Cons: "The lack of space to breathe. Being herded like cattle to our seats. The fact that in flight service BARELY made it to the back of the plane before we landed."

Pros: "The entertainment system. It was awesome. The crew was friendly."
Cons: "Nothing notable."

Cons: "The fact the flight was delayed for 5 hours due to weather."

Pros: "Easy to navigate site. Was given Pre-check on one leg, which was nice."
Cons: "Had to purchase a seat on one leg, resulting in an extra $12. That was a surprise."

Pros: "Captain and crew were capable and friendly."

Pros: "they cancelled the flight and they did not say anything, then the crew in the airport were very rude with everyone."

Cons: "seats were very uncomfortable"