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Pros: Great flying experience. Friendly staff, nice plane, very clean, a great budget airliner!

Cons: I wasn’t exactly for sure on how to inflight WiFi worked.

Pros: Clean plane, easy boarding

Cons: TSA just had an issue which delayed all passengers by an hour but Alaska couldn’t avoid the issue so not their fault

Cons: Seats and the seating arrangements were poor. Seats were assigned at different places even if you are part of the same family/ticket. The aircraft do not have 3-4-3 seat arrangements. So it would be difficult for families with 2 kids.

Pros: Nothing, the flight was late and I missed my connection in LAX

Cons: The departure time initially was at 9 am , the flight took off 9:40

Pros: Boarding: c'mon...too many groups and subgroups. Radiculous!

Cons: STOP the non-sense of so many boarding goups. What happened to Common Sense boarding? Ill and needing add'l medical help, First Class, Plus Class, then General Boarding. Give me a Break with all the other subgoups for Delta, all B. S. !!

Pros: Very helpful flight crew.

Cons: A little unexpectedly bumpy.

Cons: Add A Display Board For When Cabin Sections Are Boarding

Pros: Crew was great

Cons: flight was diverted an hour away for refueling because of weather over SLC. But SLC opened before we even landed at Grand Junction, CO. I had 8 mins to run between concourses to catch the next flight. My bags didn’t make the flight and have perishable food items. But it is what it is.

Cons: Holding back the departing passengers so those with connections could exit first

Cons: The seats are very uncomfortable

Pros: Nice personnel

Cons: Crowded

Pros: WiFi was fast, entertainment was very good.

Cons: Aesthetically the plane was a disaster. Broken tray table in my exit row seat. Poor updates regarding why flight was delayed. Boarding process was poorly managed by staff, who were more interested in cracking jokes with each other than doing their job. I find that unacceptable, given the situation.

Pros: Everything. Thank you

Cons: Everything was perfect. Thanks.

Pros: Yes the crew was great. They explained everything in good detail. Came around with drinks and snacks twice

Cons: Nothing really. It was all good

Pros: Crew was nice. Hard landing,cramped seats

Pros: I missed the connection.

Cons: Making my connection

Pros: On time

Cons: Food was poor

Cons: The flight was supposed to leave at 9:15pm and didn’t leave until 12:00 am.

Pros: The crew was very nice and I appreciated the entertainment options

Cons: I have a receipt showing Austrian airlines, was unable to check in online, so I waited in a very long line to get to the Austrian counter only to be told that my flight was actually a United flight and I would need to go wait in that long line for my ticket.

Pros: Crew

Cons: Missed my connecting flight. Had to pay my suitcase extra (60 dollars).

Pros: Nothing

Cons: Landing, temperature, passengers

Pros: Apologetic crew

Cons: Massively delayed with no compensation

Cons: The screens on the bulkheads are incredibly bright on overnight flights, which impaired our ability to sleep. The crew was indifferent about service. The 777 is so crowded in the main cabin vs the 330. Tit is just inhumane!

Cons: Commuter jet—no comfort. No jetway, we were on airplane stairs.

Cons: Had to pay extra for seat assignment. Very tight seating; almost demands paying extra for "comfort seats." Crew moved my carry-on bag; should have told me or helped me find it when deplaning. No beverage service due to turbulence (understandable -- not their fault). Flight was delayed.

Pros: Food was so good. Crew was also very nice.

Pros: The crew was really nice! They were very energetic!

Cons: I am not blaming the airline, but the Salt Lake Airport. Everything was slow and everything was delayed! The airport staff was friendly, but airport management needs be prepared and perform better. Compared to other airport, there was not that many people flying, and still there processing issues.

Cons: B.S. all the Delta Boarding groups. Geez, have you lost all common sense! C'mon... I understand the ill/med conditions passengers. How about 1 kid, then 2 kids then 3 kids, w/ cataracts, bladder probelems, Platinum, Gold, Silver, Paper, Plus 1, Plus 2, Main Cabin 1, 2 and 3.

Cons: The chairs

Cons: Commuter jets- uncomfortable.

Pros: Left on time and arrived early

Pros: Nothing

Cons: Landing, temperature, passengers

Pros: Flight cancelled

Cons: Flight not cancelled

Cons: More comfortable than I expected for a 6 hour flight. 757 was quite spacious.

Pros: Did a good job despite the weather during the flight

Pros: Check in person was very helpful in rerouting our flight.

Cons: Our flight was delayed 3-1/2 hours. The gate crew booked us in another flight but did not issue a ticket, so after transferring to another terminal, we were sent back to the Delta terminal to be issued a ticket to a third airline since we already missed the second flight. Then, they lost our luggage

Pros: Didn't see much of crew. Food was crazy expensive for what it was.

Cons: Better food for price, or an option to pre-book a proper meal at time of buying ticket. Plane was cold and no blankets.

Pros: On-time flight, satisfactory crew.

Cons: Seat felt cramped (not helped by overweight guy next to me), plane was warm with very mediocre airflow, window seat was missing window.

Pros: Just a nice easy flight with zero issues

Cons: I can’t think of anything

Cons: The plane was so cold that despite wearing jeans, a shirt, a sweatshirt and a jacket I was barely comfortable. Explanation from crew? Well, it was very hot in Phoenix so we had the AC jacked up. But at 35,000 feet that's no longer a problem, right? Neither is is necessary in 68-degree F Calgary.

Pros: flights (from sf to sna) were quick and efficient.

Cons: delay in the flight BUT the agents kept all passengers well-informed as to updated status and expedited the boarding process as much as possible once plane was available.

Pros: Flight attendants were very nice.

Cons: Flight was one hour delayed, on time would be better!

Pros: Accommodating crew, good food,

Cons: television monitor was not syncing with the static I was hearing.

Cons: Seats and the seating arrangements were poor. Seats were assigned at different places even if you are part of the same family/ticket. The aircraft do not have 3-4-3 seat arrangements. So it would be difficult for families with 2 kids.

Pros: nothing. Plane never left.

Cons: Airlines that actually fly. We ended up renting a car and driving the 3.5 hours from Charlotte to Savannah and actually beat the flight that finally left after 11 pm and landed 1 am. We should have gotten the car much sooner and driven instead of sitting at the airport for 8 hours.

Cons: Boarding at Heathrow is horribly inefficient.

Pros: Landing while raining the pilots did a great job

Cons: faster boarding, going out of the plane, the internet on plane was included but didn’t work

Cons: No wifi no movie.

Pros: Flight was smooth

Cons: More leg room

Pros: Choice of Entertainment was excellent

Cons: Bigger snacks - 2 small cookies or small pack of almonds was indigenous 2 hr flight

Pros: Crew was good seat comfortable

Cons: Better snacks

Pros: Crew was great

Cons: flight was diverted an hour away for refueling because of weather over SLC. But SLC opened before we even landed at Grand Junction, CO. I had 8 mins to run between concourses to catch the next flight. My bags didn’t make the flight and have perishable food items. But it is what it is.

Pros: New plane with great overhead bins and comfortable seats and pretty empty!

Cons: Excellent keep doing what you do.

Pros: Crew was nice, easy to use entertainment, smooth boarding

Cons: Seats are not comfortable, no pillow/blanket, poor “snacks”

Pros: Quick boarding and deplaning process

Cons: Offer free wifi instead of charging.

Pros: Short and Sweet smooth fligjt

Cons: Horrible delays in boarding no tv no entertainment at all.

Pros: The crew was amazing. The seats were comfortable.

Cons: The thermal control in the waiting area of the pearson airport before boarding was uncomfortable.

Cons: Access to the internet and in film movies on my ipad was not functioning! Made for a longer flight not being able to watch movies.

Pros: They were very helpful and polite.

Cons: Times have changed and they offer very little such as entertainment food options. but it was short trip and people need to adjust.