Find Cheap Flights to New Orleans Louis Armstrong (MSY)

Pros: Flight was on time

Cons: Paying $50.00 for each checked or carry on bag

Cons: There was a very long delay.

Cons: I was berated by a flight attendant

Pros: Nothing

Cons: Waiting for 2+ hours at the gate waiting for the plane to leave.

Pros: Friendly service as always. Clean cabin as always also.

Cons: The boarding and deplaning process were both terrible. Slow. Delayed. Not what I’m used to with Alaska airlines at all. Also, disliked the lack of chargers at the seats.

Pros: Great help at the front desk at the boarding atea

Cons: Cramped seating

Pros: The complimentary upgrade to first class was unexpected and a nice surprise at check in. Thank you!!

Cons: My experience: Animal Abuse during boarding, cancellation of flights every single time I’ve booked flights, horrible mess with customer service, just don’t care about people...

Pros: Roomy seats Clean

Cons: It got a bit warm

Pros: The 777 is excellent. Service very friendly. Food is good. One leg flight is super good

Cons: Apparently the pilots are allowed to smoke on these long flights. In this trip it was not bad but on previous flights it was really bad

Cons: Overhead luggage compartment in business class was poor

Cons: Terribly small seats

Pros: The movies

Cons: So far so good

Cons: My tv was not working, landing was not smooth staff was rude specially Edward

Pros: price efficiency

Cons: gate change last minute

Cons: When tavelling with a child, which is always identified at the time of booking by providing child's age, every other airline was able to accommodate seating together. Even at the lowest fare class. Not Westjet, their automatic computer seating assignment gave us seats in separate rows !! When asked at the checkin and also again at the gate, we were told that the fare class that we paid for does not allow seat changes. They simply would not seat a parent and a child together unless we paid extra $25/person to change seats. This kind of gauging for money was shocking. Especially when there were 3 other rows behind us with free seats together !! This was clearly a case of wanting more money. At the lowest fare class parents travelling with children can expect the child to be sitting separately from them. Or pay up more.

Pros: Nothing

Cons: That Delta was not more accommodating when I missed my flight.. Got totally lost in Austin. Have never driven there before and highways were difficult at times. $503 to get on another flight home. Ended up getting better deal at Southwest. Will most likely stick with them next time I am forced to fly.

Pros: Great service!

Cons: N/A

Pros: Michael was super polite and helpful. i Traveled with my young son and he took such good care of us.

Pros: Speedy check in. Friendly crew.

Cons: The tv kept having problems. In all three seats we were in. We could only watch tv but the audio kept cutting out. Annoying to say the least

Pros: snacks

Cons: the flight was late!!!!!!!!!! without explanation

Cons: Nothing

Pros: Nothing

Cons: How about maybe a course in customer service ? If I have a question about what’s going on with a flight I paid for, getting shoed away like an infant asking for a toy is ignorant. This is why I never fly this airline unless absolutely necessary. Porter is always ignorant and unpleasant

Pros: Crew and service were good

Cons: Improper information stating the fare could not have carry on bags. Small plane

Pros: Entertainment was good, meals were served, flight was on time.

Cons: Delayed flight

Pros: Plane was full. Finding overhead storage was tough. And, we checked luggage. The seat was small, but I had leg room and no one reclined their seat. There are a lot of extras one must pay for. But, the plane was on time and the crew was pleasant..People are accustomed to this treatment. There is no joy left in the flying experience.

Cons: I did not understand the entertainment system. I read a book.

Cons: The flight from Charlotte to Jacksonville denied 4 passengers boarding due to a weight restriction being met during the boarding process. There were no more same day flights available and staff was confused about how to resolve the issue.

Pros: Speedy check in. Friendly crew.

Cons: The tv kept having problems. In all three seats we were in. We could only watch tv but the audio kept cutting out. Annoying to say the least

Pros: Comfy seats, quick service.

Cons: If you are in Zone 3 or 4 you pretty much have to check in your bag back there is no more room. Which I don’t understand and is highly incovienent.

Pros: Overall Service!!!!

Cons: People Should Use The Overhead Bins Next To Their Seats, "Not Someone Else's", Thank You Very Much

Pros: Great service!

Cons: N/A

Cons: We were delayed, while the board continued to show on time. After about half hour of being delayed received an email saying the flight would be delayed half an hour, it then proceeded to be delayed more. Also were standing at the assigned gate at boarding time, only to overehear other passengers saying that the gate was moved. Asked the gate staff at the assigned gate and the

Cons: The flight from Charlotte to Jacksonville denied 4 passengers boarding due to a weight restriction being met during the boarding process. There were no more same day flights available and staff was confused about how to resolve the issue.

Pros: Flight attendant did not speak French

Cons: Wifi barely worked, not worth the money

Pros: many movies

Pros: Speedy check in. Friendly crew.

Cons: The tv kept having problems. In all three seats we were in. We could only watch tv but the audio kept cutting out. Annoying to say the least

Cons: Seat assignment at gate and it changed 3 times to Accommodate others.

Cons: Itinerary was changed from the one that was booked. Flight was preponed by 2hours.

Pros: Nothing

Cons: They charged me $646 for the flight. And we departed 40 min later. I arrived late to my work. They gave me seat in the back of the plane. Horrible

Pros: Nothing

Cons: How we were all told after most were ay the gate it was changed to a different gate once there we were told that it would be ay least 2hr late for maintenance. I'm handicapped couldn't get around that was time I could have spent with my family and I was Hungary snf needed to use the restroom which couldn't use until boarding. Very unprofessional I wouldn't give a better grade than a d'- not sure if I would use this airline again. At least we could have comped a free soda and chips. Since the airline new that was happening ahead of time and we could have made choice our selves what to doyou people charge for or fee for anything we might want to change but it's ok for you to treat us poorly sincerely Eugenio Cortez

Pros: The base price was good, but once you add all of their extras, which in any other broadline airline the price is actually more expensive, but also no WiFi so could do work

Cons: They “extras” kill you, want to bring a carryon, $$$, want to choose your seat $$$, you want the flight attendants to help $$$, no WiFi, pay for a soft drink, when all said and done I could of spent the same amount on delta, and gotten the miles from it, but I wasn’t buying this ticket! There really is nothing redeeming about this flight other than it got to Miami early!

Pros: Price

Cons: All good

Pros: Nothing

Cons: Waiting for 2+ hours at the gate waiting for the plane to leave.

Pros: Comfy seats, quick service.

Cons: If you are in Zone 3 or 4 you pretty much have to check in your bag back there is no more room. Which I don’t understand and is highly incovienent.

Cons: Seat assignment at gate and it changed 3 times to Accommodate others.

Pros: Speedy check in. Friendly crew.

Cons: The tv kept having problems. In all three seats we were in. We could only watch tv but the audio kept cutting out. Annoying to say the least

Cons: Itinerary was changed from the one that was booked. Flight was preponed by 2hours.

Pros: It was fine. It was a short flight, so I didn't get food, or use any of the entertainment or anything like that. It was a little cramped though, but, like I said it was a short flight, so that was fine.

Cons: I'm not sure the stewardess is really a morning person. She wasn't rude or anything, but she wasn't nice either. :)

Pros: Everything was on time and all the staff were professional and friendly

Pros: The people were nice and helpful. And the aircraft did not feel cramped. I again did not use the entertainment or anything like that.

Cons: You didn't get my bags to airport on time and so I missed my connecting flight which was 90 minutes after my previous flight, I have an 8 month old son and you made us spend another 4 hours waiting for a flight.

Cons: Delayed flight

Cons: We were delayed, while the board continued to show on time. After about half hour of being delayed received an email saying the flight would be delayed half an hour, it then proceeded to be delayed more. Also were standing at the assigned gate at boarding time, only to overehear other passengers saying that the gate was moved. Asked the gate staff at the assigned gate and the

Pros: Greets you nicely, on time, caring staffs

Pros: Plane was full. Finding overhead storage was tough. And, we checked luggage. The seat was small, but I had leg room and no one reclined their seat. There are a lot of extras one must pay for. But, the plane was on time and the crew was pleasant..People are accustomed to this treatment. There is no joy left in the flying experience.

Cons: I did not understand the entertainment system. I read a book.