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Breakfast has a variety of options to choose from and you always can order something for extra cost (very affordable and great value for money). Also I had lunch and dinner there as well. The chief cooked all ordered dishes very tasty. The restaurant was cozy without mentioning that staff were very friendly and helpful.
I don't have anything what I could criticize during my stay.
It was noisy in room 15 until generator noise stopped- very late evening
Nice and clean place, friendly staff, great pancakes with ricotta for breakfast among other things. Overall good value for the money
Food at the hotel restaurant was delish! As always! Very pleasant and helpful staff, excellent location with central market within 10 minutes of walking with shops, drug stores etc. Positive experience overall.
Very Unfriendly and Deceitful staff
The day before i was scheduled to leave, i was thinking about leaving early. So i asked the person at the front desk, if i check out tomorrow, can i get a refund for the last night i am not staying. To which he said yes. And the next day, come to find out he didn't understand what i was asking, but didn't bother to tell me that. Just said yes. Then the hotel manager refused to give me a credit for the last day. Stating the policy is 24 hours - when i gave like 20 hours. The beds were uncomfortable to say the least. Very, very firm. Like in Asia. It was a clean room, but the rest of the hotel - iffy. There was nothing but a restaurant. Literally. Also when I checked in, I asked to shorten my stay from 5 days to 4 days. They said yes, and that i would get an email from the website i booked with, saying i was only staying 1 day, but they had me down as 4. Which was all in an attempt to cheat the booking website out of their fair share. overall, i would recommend most other 3 star hotels over this one any day.
A stay at Diligence Hotel places you in the heart of Kherson, within a 5-minute drive of Kherson State University and St. Catherine's Cathedral. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
based on 181 reviews
Value for money
Policies vary by room type and provider.